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Leadership Team - Michelle Rai, MS

2020. She oversees IEHP’s communications and marketing programs and guides the development of long-term communication and marketing strategies. In addition, Ms. Rai oversees the strategic execution of IEHP’s community relations, media relations, internal communications, digital and social media. Ms. Rai has over 20 years of experience in public relations, communications, marketing, and media relations. Prior to joining IEHP, Ms. Rai served as Chair of the Communication Department at Pacific Union College in Napa Valley, Calif. Before her role as Chair, Ms. Rai acted as the College’s Public Relations Director and Public Information Officer. Ms. Rai holds a master’s degree in integrated marketing communications from Golden Gate University. She earned bachelor’s degrees in journalism and communications from Pacific Union College, where she received the prestigious Educator of the Year award in 2016. Ms. Rai’s leadership enables IEHP to increase its brand reach and social media presence, while enhancing perception of the organization and strengthening its place as an industry thought leader.

Leadership Team - Janet Nix, EdD

for the organizational development and operations of Human Resources. As the Chief of Organizational Development, utilizing her vast experience and expertise, Dr. Nix leads the way to continue developing and improving the core functions of IEHP’s Human Resources. Dr. Nix’s key focus includes impacting the IEHP culture and enriching IEHP’s goal of developing each employee. Dr. Nix is in charge of many critical tasks including driving IEHP’s processes for recruitment, hiring, on-boarding, benefits administration, company-wide training, and building employee morale.In her role, she is greatly motivated by and focused on supporting IEHP’s core values. Dr. Nix brings 30 years of experience to IEHP—15 years in education, and 15 years in healthcare. She is very experienced in organizational development, employee engagement, training at all levels in hospital and health systems environments, and many other areas of Human Resources functions. Her knowledge serves her position at IEHP seamlessly as she leads IEHP’s employee development, leadership development, and company environment advancement. Prior to IEHP, Dr. Nix worked as the Chief Learning Officer for the Hospital Sisters Health System in Illinois, which encompasses 13 hospitals and three integrated physician networks, including 15,000 employees. Previously, Dr. Nix worked as Assistant Vice President of Learning and Curriculum at St. Mary’s Medical Center, and as Dean of Instruction at Victor Valley Community College District. Dr. Nix earned her Bachelor of Arts in Social Welfare and Master of Public Administration from California State University, Sacramento. Dr. Nix also earned her Doctor of Educational Leadership from the University of LaVerne.

Coronavirus (COVID-19) Announcements

of Phase 1A of its vaccination roadmap, vaccines will be distributed to caregivers with In-Home Support Services (IHSS), intermediate care centers, and public and community health centers, including facilities for mental health. Click here to learn more. 1/12/21: San Bernardino County introduces a coronavirus quarantine and isolation calculator. This tool allows people to determine how long they should self-isolate after testing positive for COVID-19, being sick with COVID-19, or being exposed to someone with COVID-19. Click here for more info. 12/7/20: The governor announced a stay at home order for Southern California regions, including Riverside and San Bernardino County, for a minimum of three weeks. This order is in response to a rapid growth in COVID-19 cases and a substantial increase in hospitalizations and ICU admissions. Click here to learn more.  9/11/20: To continue to help slow the spread of COVID-19, Riverside County is urging residents to get tested. In addition, increased testing will help the county move into the next level of the state’s reopening plan. For testing locations, visit gettested.ruhealth.org.   8/21/20: Health officials urge Riverside County residents to get tested for COVID-19, whether or not they are experiencing symptoms. For testing locations, visit gettested.ruhealth.org.  8/21/20: To stop the spread of COVID-19, San Bernardino County Public Health Director urges all residents to get tested. Watch this video to learn more.  7/24/20: Fraud reports have increased due to uncertainty surrounding COVID-19, leaving many San Bernardino residents unsure how to avoid scams or report them to authorities. Scams include fake at-home COVID-19 testing kits or vaccinations, IRS impersonators, illegal robocalls and fake charities. For more information visit the San Bernardino County Public Website. 6/29/20: San Bernardino County is encouraging all residents, including those who have not experienced symptoms of COVID-19, to be testing for the Coronavirus. Click here for testing locations.  6/19/20: Governor Newsom requires California residents to wear face coverings while in public. Click here to learn more. For information on how to wear a proper face covering, watch this short video. 6/12/20: A COVID-19 testing site returns to Blythe. Testing started on June 10th and will continue for two weeks. In addition, a testing site opens at the Edgemont Women’s Club in Moreno Valley and will operate June 17 through June 19th. Click here for more information.  5/29/20: Cooling Centers open throughout Riverside County, offering residents an escape from extreme heat and are open to the public at no cost. The centers will be available through October. Click here for more information.  5/29/20: New COVID-19 testing sites open in San Bernardino County. They are scheduled to run through June with appointment registrations opening weekly. For a complete list of testing locations click here: Click here for a complete list of testing locations.  5/27/20: A drive up COVID-19 testing site will be opened at the old Sears parking lot in Riverside, replacing the testing location at Harvest Christian Fellowship that is closing. Click here for a complete list of testing.   5/22/20: Riverside County added three new COVID-19 testing sites in Corona, San Jacinto and Temecula. Click here for a complete list of testing locations.  4/30/20: Riverside County’s Public Health Officer is extending his order requiring residents to wear face coverings when outside and to continue practicing social distancing through June 19. Residents are still required to remain in their primary residence under Governor Newsom’s existing “stay at home” order unless they are engaged in an essential business or activity, such as grocery shopping or visiting the doctor.  Click here for more information. 4/28/20: San Bernardino County opens up criteria for COVID-19 testing. Beginning April 30th, residents 65 and older, healthcare workers, emergency responders, and law enforcement can get tested without displaying symptoms of COVID-19. For testing information, visit the San Bernardino County website.  4/24/20: In response to an increasing number of requests for resources, Riverside County released an online map to connect residents to local food resources. Resources include senior meal sites, school district meal sites and food pantries. Click here to find food resources.  4/20/20: Testing for COVID-19 has been expanded to all Riverside County residents, including those who do not have any COVID-19 symptoms.  In addition, a fifth COVID-19 testing site will be established at the Blythe Fairgrounds on April 22nd. All residents interested in testing must call 800-945-6171 for an appointment. Click here for more information. 4/13/20: A fourth drive-up COVID-19 testing site opens in Riverside County on Tuesday, April 14th. The site has been established at the Perris Fairgrounds, located at 18700 Lake Perris Drive. Perris, California. Residents who want to get tested must have symptoms to make an appointment, symptoms include fever, cough, sore throat, runny nose or cough. Residents must call 800-945-6171 to make an appointment. For more information on testing locations, visit the Riverside County Public Health website.  4/13/20: San Bernardino County Public Health will conduct a community drive-through event for COVID-19 testing in Montclair on Tuesday, April 14. This event is open to San Bernardino County residents by appointment only. Residents can make an appointment online at http://wp.sbcounty.gov/dph/coronavirus/ at 2 p.m. on Monday, April 13 or by calling (909) 387-3911. Additional community drive-through events are scheduled throughout this month in Yucaipa, Big Bear Lake, Joshua Tree, and Rancho Cucamonga, California. For more information visit the San Bernardino County website.  4/8/20: Arrowhead Regional Medical Center will begin a COVID-19 drive-thru testing site on Thursday, April 9th. Appointments are required. To make an appointment call 855-422-8029. For more information visit Arrowhead Regional Medical Center.   4/7/20: CalWORKs and CalFresh renewals and SAR 7 status reports do not need to be submitted for March, April or May. This does not apply to Transitional CalFresh or Transitional Nutrition benefits. To access your benefits, visit: c4youself.com or call 877-410-8829 (San Bernardino County) 877-410-8827 (Riverside County).  4/7/20: The San Bernardino County’s Acting Health Officer ordered everyone in San Bernardino County to wear face coverings when leaving home and interacting with other people. Face coverings may include homemade cloth ear loop covers, bandannas and handkerchiefs, and neck gaiters. Also, orders all religious services to be done electronically, including upcoming Easter celebrations.Click here for more information. 4/4/20: The Riverside County Public Health Officer orders the public to stay home and cover their face when leaving and interacting with other people, including essential workers. Face coverings can be bandanas, scarves, neck gaiters or other clothing that does not have visible holes. Click here to learn more. 4/4/20: The Small Business Association (SBA) is offering forgivable loans that help businesses keep their workforce employed during the Coronavirus (COVID-19) crisis. The Paycheck Protection Program is a loan designed to provide a direct incentive for small businesses to keep their workers on the payroll. The loan application period opens on Friday, April 3, 2020. For more information visit the SBA website.   3/31/20: San Bernardino County will conduct a drive-thru sample collection event for COVID-19 in the High Desert on April 2nd. This event is open to San Bernardino County residents only. Residents can request an appointment online at sbcovid19.com or by calling (909) 387-3911. For more information on this event visit: http://www.sbcounty.gov/main/default.aspx 3/30/20 – A third drive-up COVID-19 testing site opens in Riverside County on April 1st. The site has been established at Harvest Christian Fellowship church in Riverside.  Residents must have symptoms to make an appointment, which include fever, cough, sore throat, runny nose or cough.  Residents must call 800-945-6171 to make an appointment. For more information on testing locations, visit the Riverside County Public Health website. 3/30/20 – A COVID-19 testing site in Indian Wells will be relocated to the Riverside County Fairgrounds in Indio. The first day of testing at the fairgrounds is Tuesday (March 31). Residents must have symptoms to make an appointment, which include fever, cough, sore throat, runny nose or cough. Appointments must be scheduled by calling 800-945-6171. For more information on testing locations, visit the Riverside County Public Health website. 3/27/20: San Bernardino County Public Health will conduct a drive-thru specimen collection for COVID-19 on Friday, March 27. The specimen collection for COVID-19 testing will be available for the public by appointment only. Appointment sign-up and details will be available on the county website. 3/25/20: COVID-19 testing for IEHP Members is now available at SAC Health Systems in San Bernardino. IEHP Members must call (909) 771-2911 to schedule a telephone appointment with a Doctor. The Doctor will evaluate the Member and determine if they need COVID-19 testing and will provide details on how to obtain testing. 3/20/2020: Gov Gavin Newsom announces a California statewide order for residents to “stay at home,” excluding essential entities which include grocery stores, take-out and delivery and health care organizations. IEHP is an essential entity and will continue operations to support our Members and Providers through telephonic contact only. OUR BUILDINGS ARE CLOSED TO NON-EMPLOYEES. We highly encourage you (our Members and Providers) to call us if you need any services or have any questions. Continue to visit our website for frequent updates and news from Gov Gavin Newsom. 3/19/2020: IEHP Chief Medical Officer, Dr. Hansberger, has an important message for our Members in the Coachella Valley region about the COVID-19 situation and ways for them to protect their health. Click here.  3/18/2020: To help our IEHP Members stay home and avoid public places, we encourage Members to use mail order delivery service for both new and refill prescriptions. By using this service, Members can get medicines mailed to their home at no cost by using standard shipping. 3/13/2020: We are requesting when you (including Members, Providers, Community Partners, Vendors, and all Visitors) need IEHP services, please call IEHP or your IEHP contact directly to get the help you need. If you must visit IEHP in person, please ensure that you do not have a fever, cough or breathing problem. 3/13/2020: All classes and events at IEHP’s Community Resource Centers are canceled until further notice for the protection and safety of our community during the Coronavirus (COVID-19) situation. We apologize for any inconvenience and expect to resume classes as soon as possible.

Leadership Team - Edward Juhn, MD, MBA, MPH

ement of the quality journey in transformative ways to ensure the health plan’s commitment in providing the highest quality of care for the communities they serve. Dr. Juhn brings over 15 years of experience in optimizing the intersection between clinical services, public health, and data and technology. As a mission-driven servant leader, he has had multiple layers of healthcare system experience, including the payer, medical group and hospital. He has been involved in both enterprise strategy and tactical operations and has had success in building private and public sector partnerships.  Prior to joining IEHP, Dr. Juhn served as Sr. Medical Director at Blue Shield of California where he worked on innovative initiatives leveraging big data, advanced analytics and technology-enabled service offerings impacting the quadruple aim and health equity. With this payer, he also managed ACO and non-ACO groups in Northern California and served on the clinical advisory group for the Blue Venture Fund. Additionally, Dr. Juhn has experience as a clinical scientist at an Intel-funded startup company and served as Chief of Healthcare Innovation and Strategy at Premier HealthCare, where he was part of the Accountable Care Coalition of Greater New York that helped establish one of the first ACO’s in the country focusing on the needs of adults with intellectual and developmental disabilities.    Dr. Juhn received his BA and MD from George Washington University, his executive MBA from New York University, and his MPH from Johns Hopkins University. He is board certified in Internal Medicine, a fellow of the American College of Physicians, and was a clinical instructor at Stanford Medicine. He has also served as a member of the Interoperability Standards Priorities Task Force, a subcommittee under the Health Information Technology Advisory Committee (HITAC).

Governing Board - Andrew Williams

ogistics support and communications electronics officer for the U.S. Air Force. He received a Bachelor of Arts Degree in Mathematics from Morehouse College in 1964 and a Master’s of Science in Logistics Management, which he earned through the Air Force Institute of Technology, in 1970.

Healthcare Scholarship Fund - Our Scholars

group of students from the Inland Empire. More than 30 recipient students grew up in the Inland Empire and more than 50% are first generation medical students and grew up in low-income households. Through the scholarship fund, aspiring healthcare professionals will be guided through the system and connected to the health plan’s provider network. This allows students to pursue successful careers in healthcare immediately after graduation to help support the region’s growing population. Loma Linda University School of Medicine Inland Empire Medical Community Service Awardees Class of 2022 Ye Jin Jeon Ye Jin's Why: “I applied for the Inland Empire Medical Community Service Award because the goal and priority to expand access to care and healthcare provider options for the Southern California region aligns with my calling. As a child growing up in the San Bernardino County, I saw the economic disproportion within my own neighborhood, and this compelled me…God has led me pursue my medical career” Class of 2024 Edwin Choque Edwin's Why: “Simply put, my heart lies in the Inland Empire. This community of individuals have fostered me and loved me since I was a child and all I can hope is to pay that love and care forward. . . . My dream is to be on the front lines as a representative for these individuals who frequently become marginalized…” University of California, Riverside Dean's Mission Recipients Four Year Award Elizabeth Celaya-Ojeda Elizabeth's Why: “I want to work particularly with the underserved in this area because I truly believe that being a physician is a privilege and with that there is a responsibility to be an advocate for those who are facing health disparities. I am particularly interested in providing care to underserved Native American and Hispanic communities. Not many healthcare providers are aware of the disparities these two communities face and I want to be an advocate for them, especially in the Inland Empire.” Alfonso Parocua Alfonso's Why: “Growing up, my family lacked meaningful access to healthcare and relied on a local free clinic as our only means of interacting with a physician. Through my personal experience with the free clinic, I developed a passion for service to the underserved communities who lack meaningful access to basic healthcare amenities due to low socioeconomic status. I sought opportunities that would allow me to pay my gratitude forward by becoming part of the solution to healthcare disparities in Inland Southern California. Through my volunteer efforts in free clinics and other community involvement programs, I witnessed the passion and dedication that health care providers and volunteers in the area have towards the underserved community. This realization deepened my connection to Inland Southern California because I was reminded so much of the health care professionals that helped my family when they couldn't help themselves.” Two Year Award Cesar Fortuna Cesar's Why: “A San Bernardino native, I have had the opportunity to volunteer in my community as a Spanish language translator for free clinics. Most patients I have spoken with fell into the category of uninsured, underinsured, or undocumented. It became clear the extent of need in this region when I would translate to the providers that this was the first-time dozens of our patients had ever seen a medical professional; however, this wasn’t uncommon. To these patients and their stories, I thank them because they inspire me to pursue Emergency Medicine where I can become a valuable player in providing care, providing resources, or providing comfort.” Lavinia Mitroi Lavinia's Why: “My goal of pursuing a career at the intersection of medicine and public health is driven by a desire to put patients and communities at the center of our health care system in the U.S. This desire was sparked most poignantly by my own experiences as an IEHP patient growing up in the Inland Empire. As I prepare for a future career as a pediatrician in this region, I hope to serve as an advocate for children and families, providing direct health services but also creating systems change.” Armando Navarro Armando's Why: “The earliest memory of my grandfather is him telling me, “Mijo, tienes que aprender Español para ayudar tu comunidad, you have to learn how to speak Spanish to help your community”. These words were often repeated to me by my grandfather who lamented the fact that he only spoke Spanish. I witnessed the health disparities affecting my community; doctors who did not speak Spanish, parents who could not afford a trip to the doctors’ office, and a healthcare system that was not inclusive of my community’s culture. I have a duty to give back to a school, a community, that has given me so much.” Christ Ordookhanian Christ's Why: “I see the medical profession through the lens of an individual who had lived through challenging times and witnessed how one individual provider can make such and impact when their heart is in the right place. My dedication to our underserved community stems from that of a lifelong mission I have set for myself which is to ensure I give back to a community that I am deeply associated with, they are my founding roots in the United States, and I vow to be at the forefront of the next generation of physicians that care and give the underserved hope.” University of California, Riverside Dean's Mission Recipients Daphne Du Daphne's Why: “I spent most of my life in underprivileged areas and saw firsthand how difficult healthcare access could be through inadequate financial resources, transportation, or translation services. Thanks to this investment in my studies, there is less stress in my life. I can focus on my studies and eventually give back to the community by becoming a physician who will advocate for patients without meaningful access to health care.” Judith Gonzales Judith's Why: “As a first-generation college student, there have always been many barriers in my path to higher education. I am the eldest daughter of an immigrant family, and it is truly an honor to be able to reach this point in my education and in my career, and to give back to my parents who have sacrificed so much for me and my sisters. Growing up in an underserved community showed me the long-lasting impacts of health inequities and strengthened my resolve to pursue a career in medicine. Working in the Inland Empire, I hope to not only address, but actively work towards combating the health inequity present in our communities.” Jordan Hough Jordan's Why: “Despite disadvantages encountered when living in a low-income community, I am grateful for the privilege I had in meeting physicians dedicated to their practice and willing to share that love through mentorship. These individuals have served as exemplary medical professionals and have encouraged me to follow in their footsteps. As a future physician, I aspire to empathetically care for patients by allowing my past experiences to enhance my understanding of their needs. I also plan to incorporate teaching into patient care by presenting opportunities for students to shadow and be mentored for a career in medicine.” Diana Martinez Diana's Why: “I am the daughter of Mexican Immigrants and grew up in Compton, California where I unfortunately was quickly desensitized to violence and was able to tell the difference between a firework and a gun shot. My mother had to travel a significant distance to ensure we had adequate healthcare. Despite these conditions, my parents always stressed education and did their best to give me what I needed. These life circumstances ignited my passion to serve those in disadvantaged communities, which I interacted with throughout my educational career. The Inland Empire Health Program Scholarship means I can achieve my dream –by practicing medicine in a community that deserves adequate, equitable, and accessible healthcare. I will serve as a bilingual physician in the Inland Empire that can serve families like my own and many more.”

Leadership Team - Jarrod McNaughton, MBA, FACHE

e, he works collaboratively with the IEHP Governing Board to set the strategic vision and provide executive leadership for one of the 10 largest Medicaid health plans and the largest not-for-profit Medicare-Medicaid Plan in the U.S. He cultivates IEHP’s strong partnership with Providers, hospitals and hundreds of community partners to deliver quality whole-person care to more than 1.5 million Members. He ensures financial stewardship and stability for IEHP’s more than $5.4 billion operational budget. A visionary health care leader, Mr. McNaughton joined IEHP in 2018 as Chief Operating Officer. In this role, he was responsible for the operations, claims, provider contracts, enrollment and eligibility, performance improvement and Member services departments, supporting IEHP’s organizational directives, advancing IEHP’s LEAN transformation, and ensuring IEHP’s mission to deliver quality service to our Members and Providers effectively and efficiently. Prior to IEHP, Mr. McNaughton served in several roles of increasing responsibility in hospitals and large hospital systems. For nearly 20 years, he has led multi-tiered operational strategies and innovation that consistently generated superior results. He has a well-established reputation for building dynamic teams, developing leaders and fostering key relationships in the community. His ability to remove obstacles and empower everyone, from frontline Team Members to Physicians, will help support IEHP’s position of strength in the ever-changing health care environment. Mr. McNaughton’s roles as President of Kettering Medical Center and Executive Vice President of Kettering Health Network demonstrated his strategic business acumen, empathy and visionary leadership. He developed a coordinated and detailed strategy for the entire network and spearheaded many forward-looking changes in services and delivery of care to patients at those facilities. The Kettering Health Network in Southwest Ohio includes eight hospitals, nine emergency departments, many outpatient clinics and over 11,000 employees. Prior to his role at Kettering Medical Center, Mr. McNaughton was Vice President at San Joaquin Community Hospital. Among his many achievements there, he developed and implemented a new mission and service department that helped increase patient satisfaction scores from the 40th percentile to the 85th percentile in less than a year. Mr. McNaughton’s strong commitment to the community fits well with IEHP’s mission and company culture. He is an Assistant Clinical Professor at Loma Linda University and a board member for several educational and non-profit agencies. A volunteer with Global Medical Missions, an international aid organization, he has led short-term mission teams to Kenya, Malawi, Nigeria, India, Nepal, Honduras and Mexico. Away from work, he enjoys singing, musical theater and flying single-engine planes. Mr. McNaughton pursued an undergraduate degree from Pacific Union College where he earned a bachelor’s degree. He earned his master’s degree in Business Administration from the University of La Verne, Graduate School of Business. In addition, he is a Fellow of the American College of Healthcare Executives.

Governing Board - Eileen Zorn

ional management, research, and quality improvement. In January 2003, she was first appointed to the IEHP Governing Board. In February 2015, she was appointed as Vice-Chair. Ms. Zorn was appointed to Chair in February 2016. Ms. Zorn has published many healthcare related articles and has received several recognitions and awards during her career. She received her Bachelor’s degree in Nursing from Columbia Union College in Takoma Park, Maryland and a Master’s of Science in Nursing from Loma Linda University in 1976.

Join Our Network - Hospitals

CA 92324 (909) 580-1000 (909) 580-6308 Barstow Community Hospital 820 E Mountain View Barstow, CA 92311 (760) 256-1761 (760) 957-3397 Bear Valley Community Healthcare District 41870 Garstin Drive Big Bear Lake, CA 92315 (909) 866-6501 (909) 878-8282 Chino Valley Medical Center 5451 Walnut Ave. Chino, CA 91710 (909) 464-8600 (909) 464-8882 Colorado River Medical Center 1401 Baily Ave. Needles, Ca. 92363 (909) 326-7100 (909) 326-7292 Community Hospital of San Bernardino 1805 Medical Center Dr #201 San Bernardino, CA 92411 (909) 887-6333 (909) 806-1044 Corona Regional Medical Center 800 S Main St. Corona, CA 92882 (951) 737-4343 (951) 736-6310 Desert Regional Medical Center 1150 N Indian Canyon Dr. Palm Springs, CA 92262 (760) 323-6511 (760) 323-6330 Desert Valley Hospital 16850 Bear Valley Rd. Victorville, CA 92395 (760) 241-8000 (760) 951-2034 Eisenhower Medical Center 39800 Bob Hope Dr. Rancho Mirage, CA 92270 (760) 340-3911 (760) 773-1532 Hemet Valley Medical Center 1117 E Devonshire Ave. Hemet, CA 92543 (951) 652-2811 (951) 765-4745 Hi-Desert Medical Center 6601 White Feather Rd. Joshua Tree, CA 92252 (760) 366-3711 (760) 365-9309 Inland Valley Regional Medical Center 36485 Inland Valley Dr., Wildomar, CA 92595 (951) 677-1111 (951) 698-7721 John F. Kennedy Memorial Hospital 47111 Monroe St. Indio, CA 92201 (760) 347-6191 (760) 775-8014 Loma Linda University Children's Hospital 11234 Anderson St. Loma Linda, CA 92354 (909) 558-8000 (909) 558-3278 Loma Linda University Medical Center 11234 Anderson St. Loma Linda, CA 92354 (909) 651-1702 (909) 478-3202 Loma Linda University Medical Center - Murrieta 28062 Baxter Rd. Murrieta, CA 92563 (951) 290-4000 (951) 290-4092 Menifee Valley Medical Center 28400 McCall Blvd. Sun City, CA 92585 (951) 679-8888 (951) 766-6470 Montclair Hospital Medical Center 5000 San Bernardino St. Montclair, CA 91763 (909) 625-5411 (909) 626-4777 Mountains Community Hospital 29101 Hospital Rd. Lake Arrowhead, CA 92352 (909) 336-3651 (909) 336-4730 Palo Verde Hospital 250 N 1st St. Blythe, Ca 92225 (760) 922-4115 (760) 921-5263 Parkview Community Hospital Medical Center 3865 Jackson St. Riverside, CA 92503 (951) 688-2211 (951) 352-5363 Pomona Valley Hospital Medical Center 1798 N. Garey Ave. Pomona, CA 91767 (909) 865-9500 (909) 865-2104 Rancho Springs Medical Center 25500 Medical Center Dr. Murrieta, CA 92562 (951) 696-6000 (619) 627-5949 Redlands Community Hospital 350 Terracina Blvd. Redlands, CA 92373 (909) 335-5500 (909) 335-6497 Riverside Community Hospital 4445 Magnolia Ave. Riverside, CA 92501 (951) 788-3000 (951) 788-3201 Riverside University Health Care System 26520 Cactus Ave. Moreno Valley, CA 92555 (951) 486-4000 (951) 486-4475 San Antonio Regional Hospital 999 San Bernardino Rd. Upland, CA 91786 (909) 985-2811 (909) 920-6357 San Gorgonio Memorial Hospital 600 N Highland Springs Ave., Banning, CA 92220 (951) 845-1121 (951) 845-2836 St. Bernardine Medical Center 2101 N Waterman Ave., San Bernardino, CA 92404 (909) 883-8711 (909) 881-4337 St. Mary Medical Center 18300 US Highway 18 Apple Valley, CA 92307-2206 (760) 242-2311 (760) 946-8714 Temecula Valley Hospital 31700 Temecula Pkwy Temecula, CA 92592 (951) 331-2200 (951) 331-2211 Victor Valley Global Medical Center 15248 Eleventh St. Victorville, CA 92395 (760) 245-8691 (760) 245-6996

Latest News - IEHP and Victor Valley College Continue Food Distribution in the High Desert

curity in the high desert. Community residents can receive a free food box at VVC’s Lower Campus every Monday from 11 a.m. to 12:30 p.m. While residents are encouraged to register online at tinyurl.com/vvcfoodboxreg, non-registered walk-ups are welcome at 12:30 p.m., while supplies last. Recipients must be 18 years or older, and boxes are limited to one per household. Prior to partnering with VVC, the health plan hosted weekly food box drive-thru distribution events at their Victorville Community Resource Center (CRC), totaling more than $5M in food from June 2020 to July 2021. “Food insecurity is one of the greatest needs in our region. We knew the distribution efforts had to continue,” said Delia Orosco, IEHP Victorville CRC Manager. “We are so grateful to VVC, a key community partner, for continuing to serve the community so our resource centers can prepare to reopen and serve again in the future.” To support high desert residents, food is ordered weekly through Community Action Partnership of San Bernardino, picked up each Monday morning by High Desert Second Chance, and delivered to VVC. IEHP Team Members, VVC students and faculty, and volunteers from God’s Hand Extended operate the event and work to distribute food directly to residents. “It is truly our pleasure to partner with such amazing organizations like IEHP and God’s Hand Extended. This is a collaborative effort and great example of how education, healthcare, and community organizations can come together with a common goal and purpose to serve,” said Amber Allen, VVC Special Grant Programs Director. “By bringing our community to the college to provide food, we are opening the doors to people who may not be aware of available opportunities at VVC. This effort helps us to meet people where they are, so they have the ability to focus on their goals, beyond just meeting their basic needs.” In addition to food distribution efforts, IEHP and VVC will launch on-campus health and wellness programs to support VVC students. Programs will include personalized wellness support for students, fitness classes and more. “These resources are brought to the community, by the community,” said Jarrod McNaughton, IEHP Chief Executive Officer. “These partnerships place life-changing resources within reach for so many of our most vulnerable residents. Times may be tough, and resources may be sparse, but partnerships and collaborations allow for hope and progress to be continuously made.” VVC hopes to continue the distribution effort for as long as it is needed. To learn more about the food box drive-thru, visit vvc.edu/events/free-weekly-food-box-drive-thru.

Latest News - IEHP’s Women in Leadership Engage with Local Students

articipated in Chaffey College’s Center for Culture and Social Justice Panel titled, “Celebrating Women in Healthcare Leadership,” which educated students of the current roles and contributions made to healthcare by women in the Inland Empire. The panel, conducted over Zoom, included several IEHP leaders, including Susie White, Chief Operating Officer; Dr. Priya Batra, Senior Medical Director for Family and Community Health; Shelly LaMaster, Director of Integrated Care; and Anna Wang, General Counsel.  “The event was wonderful and hearing from IEHP’s women leaders was impactful for all who attended,” said Dr. Leticia Romo, Chaffey College’s Director of Student Equity and Engagement. “We had the opportunity to hear real and authentic stories, wisdom, and encouragement.  Our students learned about mentorship, management responsibilities, leadership development, and overcoming imposter syndrome.  We definitely look forward to connecting with the IEHP leaders in the future.” The panel also provided students with stories about their own educational journey and career background and offered advice for future healthcare leaders. “Our work as a community-based health plan goes well beyond traditional health services,” said White. “It also includes making sure the next generation of leaders are equipped with the necessary support, tools and information to make even greater contributions to the healthcare space in the future.” In 2020, the health plan launched a Healthcare Scholarship Fund, partnering with Loma Linda University Medical School, University of California Riverside, and California University of Science and Medicine, to help remove the barrier of debt for local medical students and develop a growing workforce for healthcare professionals to care for the Inland Empire’s growing Medi-Cal population. In addition, amid the pandemic, IEHP provided internships to local public health students at Claremont Graduate University and Western University of Health Sciences to assist in developing program curricula at the plan’s Community Resource Centers.   “Sharing knowledge and guidance with Inland Empire learners just entering the health care workforce is another way we can positively impact health and wellness,” said Dr. Priya Batra, IEHP’s Senior Medical Director for Family and Community Health. “Supporting the advancement of diverse health care professionals will help us achieve vibrant health in our region.”  

Latest News - IEHP Sponsors Inland Empire Disabilities Collaborative Scholarships and Awards

nsorship to Inland Empire Disabilities Collaborative (IEDC) that will be distributed to 10 students who applied for IEDC scholarships. Scholarships were distributed June 16 at San Bernardino Valley College, where IEDC Member Denise Booker was also honored for her dedication to bring awareness of Juneteenth to the Riverside community.  “Providing opportunities, aid and continuing to advocate and honor individuals who stand for equity is critical to our mission to obtain optimal care and vibrant health in our region,” said IEHP Director of Community Health and IEDC Board President, Dr. Gabriel Uribe. “Since 2019, IEDC has distributed 33 scholarships to Inland Empire students with disabilities who are pursing undergraduate, graduate, vocational or technical degrees. It’s a tradition we hope to continue through our partnerships and community support.”  Established in 2006, IEDC is powered by a partnership between IEHP, Community Access Center and PossAbilities of Loma Linda University Health. Today the organization brings together more than 900 service providers from several organizations across the Inland Empire who serve seniors and people with disabilities.  “It's imperative we do what we can to level the playing field and advocate for underserved and marginalized communities. That’s what’s so inspiring about Mrs. Booker. She stood up, she spoke up and she sparked positive change in her community,” added Uribe.  Booker has been an IEDC member since 2017 and has been active in advocating for the Black community. Through her organization, The Black Collaborative, Booker has led advocacy efforts to inform local politicians and leaders about Juneteenth and why the day is important in our nation’s history.  “The collaboration I have with IEDC provides me the opportunity to help a section of my community that I otherwise would not be able to,” said Booker. “My relationship with IEDC brings true the African proverb, ‘If you want to go fast, go alone; if you want to go far, go together.’”     

Latest News - New Program Reduces Healthcare Barriers in the Inland Empire

and support community health workers (CHWs) in the Inland Empire (I.E.).  The pilot program is aimed at reducing barriers to health care services in marginalized and underserved areas and encouraging diversity, equity and inclusion (DEI). In the initial stage of the program’s two-tiered approach, the health plan will professionally train a new community health workforce in an intensive nine-week program. Program curriculum encompasses CHW training provided by Loma Linda San Manuel Gateway College’s Certificated Community Health Worker Training Program and various IEHP Health Navigator courses. Continuous training opportunities will also be offered to ensure CHWs remain equipped with needed resources. The workforce will be staffed in partnership with community agencies and their employees who may be interested in a career advancement opportunity. These agencies include Young Visionaries (High Desert), Michelle’s Place (Temecula Valley), Asian American Resource Center (San Bernardino), LGBTQ Center (Palm Springs), and the Sahaba Initiative (San Bernardino). Internally, IEHP’s Community Health Managers Delia Orosco, Maria Gallegos and Carmen Ramirez are actively collaborating to support the needs of the program. “To truly encourage DEI in the I.E., each organization is focused on understanding and meeting the needs of a specific population. By working together to share knowledge and resources, we can better meet those needs and enhance wellness throughout the region,” said Orosco. DEI continues to be the focus of program’s second tier. This includes IEHP’s work to lead external CHW assignments that empower residents by teaching them how to utilize health care benefits, helping them navigate benefit services, and increasing their ability to advocate for themselves in their community. “Our hope is that we can collectively improve regional health outcomes by supporting communities that have been historically underserved and marginalized with resources and culturally relevant supports,” said Dr. Gabriel Uribe, IEHP’s Director of Community Health. “Health literacy is essential to DEI work, and no one should suffer because they are not aware of available services. This community health workforce will fill in those gaps and serve as a step forward in our effort to advance diversity, equity and inclusion in the Inland Empire.” The pilot program will run until September 2022, with the goal of expansion soon thereafter.

Latest News - Local Student Ambassadors Target Low Campus Vaccination Rates

ease COVID-19 vaccine awareness, education, and utilization rates among students through student-led vaccine education. “I am participating in this COVID-19 Student Ambassador Program to educate and inform my community about COVID-19 vaccinations,” said Jasmine Mejia, CHC Student Ambassador. “Many lives have been lost and my community needs to know the truth about the importance of being vaccinated.  If I can get the facts out about the COVID 19 vaccine, then I will play a small part in saving lives in my community.” Trained by IEHP’s Community Health Teams and the San Bernardino County Department of Public Health, the eight student ambassadors – four at each campus – aim to increase on-campus vaccine rates by distributing vaccine information at booths located in the main areas of each campus, peer presentations, pop-up clinic promotions, and helping schedule vaccine appointments.   “With vaccine mandates on campus, we want to make sure our local college students have all they need to continue their education safely,” said Marci Coffey, IEHP Community Partnerships Director. “We’re excited to work with students in this capacity and empower them to effectively inform and engage with their peers.” IEHP will provide students with vaccine education resources, health plan materials, and promotional items to share during the program’s duration. In addition, the health plan will provide a stipend to the students committed to participate in the program four days (16 hours) a week. “Education is key and, if provided, I feel that each person will make an informed decision. As an ambassador, I hope to spread the word that lack of insurance, immigration status, or having permanent housing doesn't disqualify anyone from receiving vaccinations and boosters,” said Sophia Zamora, SBVC Student Ambassador.    The project is set to run from January 4 to March 31 on both campuses. “We understand there are concerns and fears associated with the COVID-19 vaccine,” said Dr. Takashi Wada, IEHP’s Chief Medical Officer. “Learning from a qualified, well-informed peer can help drive positive influences and healthy decision making. We hope to increase those opportunities for students by empowering student ambassadors with all they need to spark conversations that will ultimately lead to healthier students and communities.”

Provider Resources - Clinical Practice Guidelines

assist primary care providers in delivering care in accordance with IEHP standards. Resources are reviewed regularly and updated to reflect changes from a regulatory and clinical standpoint. Preventive Care Guidelines American College of Obstetricians and Gynecologists (ACOG) American Academy of Pediatricians (AAP) / Bright Futures Comprehensive Perinatal Services Program (CPSP) Clinical Practice Guidelines Library The guidelines contained on this page are recommended by IEHP with the intent to enhance Member care. IEHP’s Clinical Practice Guidelines topics are organized using the following categories: United States Preventive Services Task Force (USPSTF); IEHP Internal Library; Healthcare Effectiveness Data Information Set (HEDIS); and Managed Care Accountability Set (MCAS) Links or documents embedded within the Internal Library category indicate literature that has been published by leading, formal organizations and have been endorsed/approved by IEHP’s Medical Directors and Quality Committee. IEHP produced information relevant to the topic will also be listed in this category. We have also indicated any HEDIS/ MCAS measures that are pertinent to the topic. Additionally, IEHP accepts USPSTF guidelines to help primary care clinicians identify clinical preventive services that are appropriate for their patients. IF there is a USPSTF guideline relevant to the topic, we have identified it below.  Library Catalog Click on a letter to jump to that specific section: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z A Asthma USPSTF N/A IEHP Internal Library Global Strategy for Asthma Management and Prevention (PDF) HEDIS Asthma Medication Ratio (AMR) Medication Management for People with Asthma (MMA) MCAS Asthma Medication Ratio (AMR) (Back to Library Catalog) B Breast Cancer USPSTF Breast Cancer Screening Use of Medications to Prevent Breast Cancer BRCA Testing IEHP Internal Library N/A HEDIS Breast Cancer Screening (BCS) MCAS Breast Cancer Screening (BCS) (Back to Library Catalog) C Cervical Cancer USPSTF Cervical Cancer Screening IEHP Internal Library N/A HEDIS Cervical Cancer Screening (CCS) MCAS Cervical Cancer Screening (CCS) (Back to Library Catalog) Chlamydia USPSTF Chlamydia and Gonorrhea Screening IEHP Internal Library You may also refer to Sexually Transmitted Infections in this resource guide HEDIS Chlamydia Screening in Women (CHL) MCAS Chlamydia Screening in women (CHL) (Back to Library Catalog) Cholesterol USPSTF Statin Therapy for Primary Prevention of CVD Healthful Diet and Physical Activity for CVD Prevention in Adults with CVD Risks IEHP Internal Library American Heart Association – Blood Cholesterol Management (PDF) American Heart Association – Treatment of Blood Cholesterol to Reduce Atherosclerotic Cardiovascular Risk in Adults (PDF) HEDIS Statin Therapy for Patients with Cardiovascular Disease-Adherence (SPC) Statin Therapy for Patients with Cardiovascular Disease – Statin Therapy (SPC) MCAS N/A (Back to Library Catalog) Chronic Obstructive Pulmonary Disorder USPSTF N/A IEHP Internal Library Global Initiative for Chronic Obstructive Lung Disease – COPD (PDF) HEDIS Pharmacology Management of COPD Exacerbation – Systemic Corticosteroids (PCE) Pharmacology Management of COPD Exacerbations – Bronchodilators (PCE) Use of Spirometry Testing in the Assessment and Diagnosis of COPD (SPR) MCAS N/A (Back to Library Catalog) Colorectal Cancer USPSTF Colorectal Cancer Screening IEHP Internal Library N/A HEDIS Colorectal Cancer Screening (COL) MCAS N/A (Back to Library Catalog) D Depression USPSTF Screening for Depression in Adolescents Screening for Depression in Adults including Pregnant Women Screening for Perinatal Depression IEHP Internal Library American Academy of Pediatrics – Adolescent Depression in Primary Care (PDF) American Psychiatric Association – Major Depressive Disorder (PDF) HEDIS Antidepressant Medication Management Acute Phase (AMM) Antidepressant Medication Management Continuation Phase (AMM) MCAS Antidepressant Medication Management Acute (AMM-Acute) Antidepressant Medication Management Continuation (AMM-Cont) (Back to Library Catalog) Diabetes USPSTF Gestational Diabetes Screening Prediabetes and Type 2 Diabetes: Screening IEHP Internal Library American Diabetes Association – Diabetes Care (PDF) National Kidney Foundation – Diabetes and Chronic Kidney Disease (PDF) HEDIS Statin Therapy for Patients with Diabetes – Adherence (SPD) Statin Therapy for Patients with Diabetes – Statin Therapy (SPD) Comprehensive Diabetes Care – HbA1C Testing (CDC) Comprehensive Diabetes Care - HbA1C Control (<=9) (CDC) Comprehensive Diabetes Care (<8) (CDC) Comprehensive Diabetes Care - Eye Exam (CDC) Comprehensive Diabetes Care – Monitoring for Nephropathy (CDC) Comprehensive Diabetes Care – Blood Pressure Control (<140/90) (CDC) MCAS Comprehensive Diabetes Care HbA1C Testing (CDC HT) Comprehensive Diabetes Care HbA1C Testing >9%) (CDC H9) (Back to Library Catalog) E (Back to Library Catalog)   F (Back to Library Catalog)   G Gonorrhea USPSTF Chlamydia and Gonorrhea Screening IEHP Internal Library You may also refer to Sexually Transmitted Infections in this resource guide HEDIS N/A MCAS N/A (Back to Library Catalog) H Hepatitis C USPSTF Hepatitis C Virus Infection in Adolescents and Adults: Screening IEHP Internal Library American Association for the Study of Liver Diseases – Hepatitis C (PDF) HEDIS N/A MCAS N/A (Back to Library Catalog) Human Immunodeficiency Virus (HIV) USPSTF HIV Screening in Pregnant Persons HIV Screening in Adults and Adolescents HIV Prevention – Preexposure Prophylaxis IEHP Internal Library You may also refer to Sexually Transmitted Infections in this resource guide HEDIS N/A MCAS N/A (Back to Library Catalog) Hypertension USPSTF Screening for Hypertension in Adults IEHP Internal Library Joint National Committee – Hypertension Guidelines (PDF) HEDIS Controlling high blood pressure (CBP) MCAS Controlling high blood pressure (CBP) (Back to Library Catalog) I (Back to Library Catalog)   J (Back to Library Catalog)   K (Back to Library Catalog) L (Back to Library Catalog)   M (Back to Library Catalog)   N (Back to Library Catalog)   O Obesity USPSTF Weight Loss to Prevent Obesity Related Morbidity and Mortality in Adults - Counseling Screening for Obesity in Children and Adolescents Behavioral Health Counseling for Adults that are Overweight or Obese and Have Other CVD Risk Factors IEHP Internal Library N/A HEDIS Weight Assessment and Counseling (WCC-BMI) Adult Body Mass Index (ABA) MCAS Weight Assessment and Counseling (WCC-BMI) Adult Body Mass Index (ABA) (Back to Library Catalog) Osteoporosis USPSTF Osteoporosis to Prevent Fractures: Screening IEHP Internal Library N/A HEDIS Osteoporosis management in women who have had a fracture (OMW) MCAS N/A (Back to Library Catalog) P (Back to Library Catalog) Q (Back to Library Catalog) R (Back to Library Catalog) S Sexually Transmitted Infections USPSTF Syphilis Screening in Pregnant Women Syphilis Screening for those at Increased Risk for Infection Chlamydia and Gonorrhea Screening HIV Screening in Pregnant Persons HIV Screening in Adults and Adolescents HIV Prevention – Preexposure Prophylaxis IEHP Internal Library Centers for Disease Control Public Health Media Library – STD Treatment You may also refer to individual topics as they appear in this library: Chlamydia Gonorrhea HIV Syphilis HEDIS Chlamydia Screening in women (CHL) MCAS Chlamydia Screening in women (CHL) (Back to Library Catalog) Skin Cancer Behavioral Counseling USPSTF Skin Cancer Prevention: Counseling IEHP Internal Library N/A HEDIS N/A MCAS N/A   (Back to Library Catalog) Smoking Cessation/Tobacco Usage USPSTF Smoking Cessation Smoking Cessation – Pharmacotherapy Lung Cancer Screening Tobacco Use in Children and Adolescents – Primary Care Interventions IEHP Internal Library N/A HEDIS N/A MCAS N/A (Back to Library Catalog) Syphilis USPSTF Syphilis Screening in Pregnant Women Syphilis Screening for Those at Increased Risk for Infection IEHP Internal Library You may also refer to Sexually Transmitted Infections in this resource guide HEDIS N/A MCAS N/A (Back to Library Catalog) T Tuberculosis USPSTF Latent Tuberculosis Screening IEHP Internal Library N/A HEDIS N/A MCAS N/A (Back to Library Catalog) U (Back to Library Catalog) V (Back to Library Catalog) W (Back to Library Catalog) X (Back to Library Catalog) Y (Back to Library Catalog) Z (Back to Library Catalog) You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.

Latest News - University of La Verne Names IEHP’s Chief Executive Officer its Leopard of the Year

eve Morgan Leopard of the Year award, University of La Verne’s (ULV) most prestigious alumni recognition.  “We consider this our Lifetime Achievement award, given to an alumnx who not only has achieved extraordinary career success, but maybe more importantly, has also greatly impacted and improved lives in their community,” shared University of La Verne President Dr. Devorah Lieberman. Selected by a committee comprised of leaders from ULV’s Alumni Advisory Board, the Office of Alumni Engagement and University Administration, recipients of the award are alumni who demonstrate a deep-seated commitment to their community and support the university with their time, talent and resources.  “Jarrod has been a transformational partner with us over the past several years in the creation of our new College of Health and Community Well-Being,” added Lieberman. “His intimate knowledge of the health care needs of the Inland Empire and his personal passion to help guide our students – many of them first-generation college graduates, like himself – into productive, worthwhile career paths was a visionary contribution to help guide our planning. As our programs grow and our students succeed, we will forever credit his foresight and support in helping form this college.” McNaughton, who earned a Master of Business Administration at ULV, has remained engaged with the university since graduation, serving students through guest lectures, commencement speeches and more.  “Maintaining a strong connection with your alma mater is an important part in supporting the next generation, especially those living in the Inland Empire,” said McNaughton. “I am incredibly humbled by this recognition and look forward to my continued collaboration with ULV in bridging gaps for current and future students.”  

COVID-19 - Testing Locations

provider, and receive treatment for COVID-19 – all in one place at a Test to Treat site.  If you have a medical condition which makes you more likely to get very sick from COVID-19, you may be eligible to receive treatments.  Adults and Children over the age of 12 can receive treatments, but treatment must be started as soon as possible and within 5 days of symptom onset. Click here for more information on the COVID-19 Test to Treat Program.  Walgreens Test to Treat Program  Select Walgreens pharmacies are now dispensing oral antivirals for the treatment of COVID-19.  Eligible members must have a valid prescription from their healthcare provider. Walgreens offers a variety of delivery options, like same day or free 2-day delivery. Most prescriptions are eligible for Same Day Delivery.  Click here for more information. FREE at-home COVID-19 tests Every home in the U.S. is eligible to order one free COVID-19 test kit, which includes four at-home tests. The tests are completely free. Click here to order your free at-home tests from USPS.  Effective 2/1/22, Medi-Cal Members can receive at-home COVID-19 tests from a Medi-Cal enrolled pharmacy. California Department of Health Care Services (DHCS) will cover up to 8 test kits per month per member. For information on which test kits are covered or if you need assistance with a prescription, please ask your Doctor or your Pharmacist. Medi-Cal Members will be reimbursed for at-home test kits purchased between March 11, 2021, and January 31, 2022, by DHCS the cost (with a receipt) using the process outlined here. San Bernardino County-facilitated testing sites will offer free at-home COVID-19 tests kits to people who live, work, or attend school in San Bernardino County (proof of residency or employment required). Click here to find a list of county-facilitated testing sites. Testing If you believe you are at risk for COVID-19, you can get COVID-19 screening and testing at the sites below.   IEHP covers provider-ordered tests, regardless of whether it’s PCR, rapid, at-home, etc. If your doctor orders the test for you, IEHP will cover the cost of the test. Your provider is required to bill IEHP directly for these tests.  IEHP does NOT reimburse Members who choose to pay for COVID tests that are not ordered by a provider.  Riverside County COVID-19 Testing Sites Banning Banning Family Care Center 3055 W. Ramsey, Banning Schedule an Appointment Beaumont Beaumont Women's Club 306 E 6th St., Beaumont, 92223 Call (888) 634-1123 Schedule an Appointment Borrego Health Multiple Locations Available Click here for information on COVID-19 sites in your area. Cathedral City Plaza Rio Vista Kiosk 67908 Vista Chino, Cathedral City Schedule an Appointment Coachella Our Lady of Soledad 52525 Oasis Palm Ave., Coachella Schedule an Appointment Coachella TODEC Legal Center COVID Testing 1560 6th St., Coachella Schedule an Appointment Corona Corona Community Health Center 2813 S. Main St., Corona Schedule an Appointment Corona Unicare Community Health Center 107 N. MicKinley St., Corona Call (909) 457-3603 CVS MinuteClinic Multiple Locations Available* Schedule an Appointment Hours vary by location Desert Hot Springs Henry V. Lozano Community Center 12800 West Arroyo, Desert Hot Springs Schedule an Appointment Indio Indio Fleet Services 82775 Plaza Ave., Indio Schedule an Appointment Indio Old Amistad High School 44801 Golf Center Pkwy, Indio Schedule an Appointment Jurupa Avalon Park Community Center 2500 Avalon St., Jurupa Schedule an Appointment La Quinta La Quinta Wellness Center 78450 Avenida La Fonda, La Quinta Schedule an Appointment Lake Elsinore The Outlets at Lake Elsinore Testing 17600 Collier Ave., Suite J-195 Parking Lot, Lake Elsinore Schedule an Appointment Moreno Valley Moreno Valley Family Care Center 23520 Cactus Ave., Moreno Valley Schedule an Appointment Moreno Valley Cottonwood Golf Center 13671 Frederick St., Moreno Valley Schedule an Appointment Moreno Valley Moreno Valley Kiosk 14075 Frederick St., Moreno Valley M-F 10am - 6:30pm Schedule an Appointment Moreno Valley Riverside University Health System Medical Center 26520 Cactus Ave., Moreno Valley M-F 10am - 6:30pm Schedule an Appointment Murrieta California Oaks Center Trailer 40565 California Oaks Rd., Murrieta Schedule an Appointment Palm Desert UCR Palm Desert Campus 75080 Frank Sinatra Dr., Palm Desert Schedule an Appointment Palm Springs Palm Springs Convention Center 277 N. Avenida Caballeros, Palm Springs Schedule an Appointment Perris Perris' City Council Chamber 101 N D St., Perris Schedule an Appointment Perris Perris Community Health Center 308 E. San Jacinto Ave., Perris Schedule an Appointment Perris Rapid Care Enterprises 126 Avocado Ave. Ste 102, Perris Call (951) 490-4910 Mon-Fri | 9 a.m. - 9 p.m. Sat-Sun | 12 p.m. - 5 p.m. Costs may be associated with this site Rite Aid Pharmacy Multiple Locations Available* Schedule an Appointment Mon-Fri | 10 a.m. - 8 p.m. Sat-Sun | 10 a.m. - 5 p.m. Riverside Jurupa Valley Family Care Center 8876 Mission Blvd., Riverside Schedule an Appointment Riverside Riverside City Hall Kiosk (test only) 3900 Main St., Riverside Schedule an Appointment Riverside Riverside Neighborhood Health Clinic 7140 Indiana Ave., Riverside Schedule an Appointment Riverside La Sierra Park Drive Through (test only) 5272 Mitchell Ave., Riverside Schedule an Appointment Temecula Vail Ranch Center Kiosk 31699 Temecula Pkwy., Temecula Schedule an Appointment For more information on COVID-19 testing sites in Riverside County, please visit the Riverside County Public Health website. San Bernardino County COVID-19 Testing Sites Adelanto Adelanto Health Center 11336 Bartlett Ave., Ste. 11, Adelanto Call (800) 722-4777 Apple Valley James A. Woody Community Center 13467 Navajo Rd., Apple Valley Schedule an Appointment Barstow Barstow Adult School 720 E. Main St., Barstow Schedule an Appointment Big Bear Big Bear Health Center 477 Summit Blvd., Big Bear Lake Schedule an Appointment Barstow Barstow Health Center 303 E. Mountain View St., Barstow Call (800) 722-4777 Bloomington Kessler Park COVID-19 Testing Bus 18401 Jurupa Ave., Bloomington Schedule an Appointment Borrego Health Multiple Locations Available Click here for information on COVID-19 sites in your area. Chino CVUSD Chino Valley Adult School 12970 3rd St., Chino Schedule an Appointment Chino Lani City Medical 4036 Grand Ave., Suite A, Chino (909) 465-5000 Schedule an Appointment Colton Arrowhead Regional Medical Center 400 N. Pepper Ave., Colton Call (855) 422-8029 Colton Colton Urgent Care Center 1181 N. Mt. Vernon Ave., Colton Colton Urgent Care Center Online Check-In Colton Gonzales Community Center 670 Colton Ave., Colton Schedule an Appointment Colton Unicare Community Health Center 308 N. La Cadena Dr., Colton Call (909) 457-3603 CVS Multiple Locations Available Schedule an Appointment Fontana Jessie Turner Health & Fitness Community Center 15556 Summit Ave., Fontana Schedule an Appointment Fontana West Point Medical Center 7774 Cherry Ave., Fontana Call (909) 355-1296, option 1 Hesperia Hesperia Health Center 16453 Bear Valley Rd., Hesperia Call (800) 722-4777 Joshua Tree Community Center 6171 Sunburst St., Joshua Tree Schedule an Appointment Loma Linda Loma Linda Senior Center 25571 Barton Rd., Loma Linda Schedule an Appointment Montclair Montclair Kid's Station - COVID Testing Bus 4985 Richton St., Montclair Schedule an Appointment Montclair Montclair Place - Moreno St. Market Food Court 5060 N. Montclair Plaza Ln., 2nd Floor, Ste. 2138 Schedule an Appointment Ontario Drive-Through COVID Clinic 2500 E. Airport Dr., Ontario Schedule an Appointment Ontario Drive-Through COVID Clinic 1 Mills Circle, Ontario Schedule an Appointment Ontario Ontario Health Center 150 E. Holt Blvd., Ontario Call (800) 722-4777 Ontario Parktree Community Health Center 2680 E. Riverside Dr., Ontario Call (909) 630-7927 Ontario Unicare Community Health Center 437 N. Euclid Ave., Ontario Call (909) 988-2555 Rancho Cucamonga Lani City Medical 1398 Kenyon Way, Suite J, Rancho Cucamonga (909) 727-3911 Schedule an Appointment Rancho Cucamonga RC Family Resource Center 9791 Arrow Rte., Rancho Cucamonga Schedule an Appointment Rancho Cucamonga Terra Vista Town Center - Theater Parking Lot COVID Testing Bus 10701 Town Center Dr., Rancho Cucamonga Schedule an Appointment Rancho Cucamonga West Point Medical Center 8520 Archibald Ave., St B., Rancho Cucamonga Call (909) 481-3909, option 1 Redlands Redlands Urgent Care Center 301 W. Redlands Blvd., Redlands Redlands Urgent Care Center Online Check-In Rialto Carl Johnson Center 214 N. Palm Ave., Rialto Schedule an Appointment Rite-Aid Pharmacy Multiple Locations Available Schedule an Appointment San Bernardino Court Street Square 349 N East St., San Bernardino Event Dates: March 3, 17 and 31 Schedule an Appointment San Bernardino Department of Public Health COVID-19 Testing Bus 172 W. 3rd St., San Bernardino Schedule an Appointment San Bernardino Drive-Through COVID Clinic 500 Inland Center Dr, San Bernardino Schedule an Appointment San Bernardino Premier Urgent Care Centers of California 284 E. Highland Ave., San Bernardino Daily | 9 a.m. - 9 p.m. San Bernardino SAC Health System 250 S. G St., San Bernardino Call (909) 771-2911 T/W/F | 3 p.m. - 5 p.m. San Bernardino San Bernardino Health Center 606 E. Mill St., San Bernardino Call (800) 722-4777 San Bernardino West Point Medical Center 1800 Medical Center Dr., St. 99, San Bernardino Call (909) 880-6400, option 1 Twentynine Palms Twentynine Palms - Patriotic Hall 5885 Luckie Ave., Twentynine Palms Schedule an Appointment Upland Advanced Medical & Urgent Care Center 974 W. Foothill., Upland Call (909) 981-2273 Mon-Fri | 8 a.m. - 2:30 p.m. Upland Landecena Community Building 1325 San Bernardino Rd., Upland Schedule an Appointment Victorville Drive-Through COVID Clinic 14400 Bear Valley Dr., Victorville Schedule an Appointment Victorville Green Tree Golf Course Banquet Room 14144 Green Tree Blvd., Victorville Schedule an Appointment Victorville Victor Valley College 65 Mojave Fish Hatchery Rd., Victorville Portables located behind Construction Technology Building 65 Schedule an Appointment Walgreens Multiple Locations Available Schedule an Appointment Yucaipa 7th Street Pool 12385 7th St., Yucaipa Schedule an Appointment Yucca Valley Yucca Valley Community Center COVID-19 Testing Bus 57090 Twentynine Palms Highway, Yucca Valley Schedule an Appointment Yucaipa Yucaipa Urgent Care Center 33494 Oak Glen Rd., Yucaipa Yucaipa Urgent Care Center Online Check-In For more information on COVID-19 testing sites in San Bernardino County, please visit the San Bernardino County COVID Testing Sites.