Search Results For : " MAKE FREEDHARDEMAN UNIVERSITY "

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ve health and prevent illness. That is why we have developed many health brochures on topics such as: Asthma Depression Fever High blood pressure Immunizations Diabetes Antibiotics Healthy eating

ealth and prevent illness. That is why we have developed many health brochures on topics such as: Asthma Depression Fever High blood pressure Immunizations Diabetes Antibiotics Healthy eating

ve health and prevent illness. That is why we have developed many health brochures on topics such as: Asthma Depression Fever High blood pressure Immunizations Diabetes Antibiotics Healthy eating

ve health and prevent illness. That is why we have developed many health brochures on topics such as: Asthma Depression Fever High blood pressure Immunizations Diabetes Antibiotics Healthy eating

ove health and prevent illness. That is why we have developed many health brochures on topics such as: Asthma Depression Fever High blood pressure Immunizations Diabetes Antibiotics Healthy eating

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lly, you Zumba.  The Victorville resident discovered Zumba classes last year at IEHP’s Community Resource Center (CRC) and it has become one of his favorite things to do. Diagnosed with high blood pressure, Frank started visiting the CRC because he had heard it offered no-cost health and fitness classes for the community. What he found though, was so much more.  “I met with a CRC Health Navigator and she was able to help me get assistance with behavioral health services, housing, even with my resume,” he said. “She also signed me up for classes like Tai Chi, Meditation and, of course, Zumba.”  After several months, Frank noticed his body and his spirt were growing stronger by the day. He lost 50 pounds, learned how to eat better, got his blood pressure under control and learned important coping skills that helped him deal with depression and anxiety.   “The staff is wonderful, the classes provided are outstanding and I love the fact that when you walk in, you’re treated like family,” Frank said. “When I arrive in the morning, I’m ready to start my day when I feel the positive energy from this facility and the people inside.” Today, Frank is an unofficial ambassador for the CRC. He visits almost every day and tells everyone he meets about how the CRC and IEHP helped him change his life and live healthier. Even still, he’s not shy when it comes to sharing feedback with the staff if he thinks something can be done even better.  “They listen to everything I say because they really want to help. IEHP is in touch with the needs of the community and for that I’m grateful,” he said.   

a detective. Her investigations as a process improvement facilitator are meant to root out the cause behind a process that isn’t working. But her work doesn’t end there. She also teams up with various departments to solve their issues. “Quality is always in the forefront. It’s the key that drives our performance improvement initiatives,” she said. Take for example, the six months she spent working with Member Services to improve response rates, improve Members’ call experiences and enhance outcomes. Tiffani and the team wanted to know why Members were calling back regarding the same issue or why they were hanging up before speaking to a representative. It turned out, the answers weren’t the most obvious, requiring a more focused and strategic approach to the project that is still ongoing. Education and training are also important components when it comes to process improvement. “The best part is seeing a department have its ‘Ah-ha’ moment. That’s when everyone lands on the same page and when the road to get to the best outcome becomes clear,” Tiffani explained. She shared that she’s noticed a change in the culture when it comes to performance improvement initiatives. Front-line Team Members are feeling more and more empowered to bring issues to their leaders through daily huddles or rapid improvement events. Tiffani says that shows how committed her colleagues are to delivering great Member experiences across the organization. “They have first-hand knowledge of what’s working and what can be better. We’re becoming more proactive when it comes to performance improvement and that is only going to benefit our Members,” she said.

ted States are living with some form of behavioral health issue.  In fact, according to the National Alliance on Mental Illness, 50 percent of lifetime mental health illnesses begin by age 14. Yet unlike diabetes or cancer, most people don’t feel comfortable talking about their behavioral health concerns with their Doctor.  Dr. Gayani DeSilva is hopeful that will change sooner rather than later.  “Physical health and mental health affect the whole person, so it’s important that both are considered when we look at how to improve quality and awareness,” said Dr. DeSilva, a psychiatrist and the medical director of Behavioral Health at IEHP.  Before joining the health plan in 2019, Dr. DeSilva treated IEHP Members in a variety of settings and even then she realized IEHP was different in terms of its coordination of behavioral health care. She saw that IEHP patients were more educated about how to access their services and were more confident that they would get the treatment they needed.  Now, as an IEHP Team Member, Dr. DeSilva knows why.  “The team is very conscientious and aware of what our Members need. We don’t just want to meet the expectations of our Members, but exceed them,” she said. Dr. DeSilva said her role as medical director isn’t just to provide clinical leadership for the department. She also wants to facilitate the ongoing integration between Utilization Management, Behavioral Health and Care Coordination even more. Removing barriers and improving access to care is another top priority, she said. That’s the goal behind a new program that will offer home-based behavioral health services to IEHP Members who are unable to go outside of their house for treatment.  “We’re always thinking of how to do things better in order to meet the needs of our Members,” she said.   

ms available to help you manage your condition and take control of your health. IEHP Family Asthma Program To control your asthma, you need a good plan to manage your symptoms. Knowing your triggers, using your peak flow meter regularly, and using an Asthma Action Plan are great steps towards better asthma management. To learn more checkout our FREE Family Asthma Classes! The IEHP Family Asthma Program offers free asthma education and self-management strategies to IEHP Members and community members to better manage their asthma. The program consists of an interactive Family Asthma Class.  The Family Asthma Class is held at least twice a month at different community sites throughout San Bernardino and Riverside County. Family Asthma Class Format: Group Duration: 2 hours and 30 minutes Ages: Any age if diagnosed with asthma (anyone under 18 years must be accompanied by parent or guardian) What do you get from our Family Asthma Classes? You will learn how to use asthma self-management tools such as a spacer, peak flow meter, and an Asthma Action Plan. Learn how to identify, avoid and reduce asthma triggers in your environment. Asthma Classes offer social support and an opportunity to share and learn from the experiences of others. Call IEHP Health Education Department at 1-866-224-IEHP (4347) or 1-800-718-4347 for TTY users to find a class near you.  Health Talk Health Talk is where we share ways to keep you feeling well. Whether you're interested in staying healthy or want to learn how to manage a health condition, we’ve got something for you. We share resources, facts and support your doctor’s advice – all in a way that’s friendly and easy to follow. So, join us on Health Talk, a podcast presented by IEHP, your Inland Empire Health Plan. Health Talk: Part 1: What is asthma, asthma symptoms and asthma attack? Health Talk - Part 2: Identifying Asthma Triggers Health Talk Part 3: Asthma Medicines and Management Strategies  

ople with disabilities have extraordinary missions, dedicated staff, and valuable resources — but they can only provide some of the support an individual needs. For seniors and people with disabilities, navigating services and resources from different organizations across a widespread geographic area can be a challenge and often overwhelming. They often miss the opportunity to receive the full-scope of services from the resources available in their area. Creating the Inland Empire Disabilities Collaborative (IEDC) helped decrease the problem of fragmented resources. By joining forces, organizations who serve seniors and people with disabilities have developed a strong relationship with each other and the community they serve. IEDC Mission To promote equal opportunity, universal access, and full participation of people with disabilities in all aspects of life. About the IEDC Launched as a networking tool in February of 2006, the IEDC currently brings together over 540 members from regional organizations. This joint effort has allowed the IEDC to promote equal opportunity and universal access for seniors and people with disabilities.  Events The IEDC hosts monthly meetings at IEHP and partners to host events that benefit the community at large. To become a member of the IEDC or attend an event visit www.iedisabilities.org

resource guide will help direct teens to community resources - from abuse and domestic violence counseling, to birth control and pregnancy testing, to job training and recreation. By clicking on this link, you will be leaving the IEHP website. San Bernardino County Teen Resource Page