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Latest News - Escape the I.E. Heat for FREE: Visit an IEHP Community Resource Center!
community resource centers for free fitness and wellness classes, health resources and more! Air-conditioned and open to the public, IEHP’s community resource centers in Riverside, San Bernardino and Victorville are open 9 a.m.-6 p.m. Monday through Friday and 8:30 a.m.-1 p.m. on Saturday. They follow all Centers for Disease Control (CDC) guidelines and have implemented rigorous cleaning and sanitation routines to safely welcome visitors. The health plan will also schedule supportive community events, like COVID-19 vaccine clinics and a “Family Day,” to help families prepare for their children’s back-to-school needs. “We understand how tough supporting a family can be and the importance of making sure your children have what they need to go out in the world and be successful. We have your back,” said Delia Orosco, manager of the IEHP Victorville Community Resource Center. Family Day will take place at all three community resource centers on the following dates and times: Saturday, July 9 10 a.m.- 1 p.m. 805 W. Second St., Suite C, San Bernardino, CA 92410 Saturday, July 16 9 a.m.- noon 3590 Tyler St., Suite 101, Riverside, CA 92503 Saturday July 29 10 a.m.- 2 p.m. 12353 Mariposa Road, Suites C-2 & C-3, Victorville, CA 92395 “We’re looking forward to providing families with children’s backpacks, school supplies and household items at our upcoming Family Day events in July,” said Maria Gallegos, manager of the centers in Riverside and San Bernardino. “It’s truly an honor to meet our Members and neighbors in this way, and we hope you’ll visit us this summer and join in on all the fun.” Throughout the summer, the centers’ course offerings will include food demonstrations, Zumba, yoga for seniors and people with disabilities, aerobic boxing, meditation and more. “Our community resource centers provide a safe space for healthy self-expression through recreational activities, mental stimulation and sense of community,” said IEHP Chief Executive Officer Jarrod McNaughton. “Our teams work incredibly hard to provide our visitors with a variety of classes, including benefit or resource navigation, to ensure they receive the services they need, when they need them.” To learn more about IEHP’s community resource centers, course offerings and events visit iehp.org or follow IEHP on Facebook!
Latest News - Celebrity Chef Provides Healthy Cooking Demos to I.E. Residents
althy cooking to the Inland Empire (I.E.) by showing Members and community residents how to cook delicious, traditional meals with a healthy and spicy twist at the health plan’s Victorville Community Resource Center. A 2018 MasterChef Latino judge, Chef Mario is a Boyle Heights native and has expertise elevating the culinary experience of residents in and around the Los Angeles area. Chef Mario’s demonstrations highlight cooking with both new and familiar ingredients that are proven to address common health issues in the region, including diabetes and hypertension. “Healthy eating doesn’t need to mean bland or boring food and Chef Mario knows how to make that possible,” said IEHP’s Community Health Senior Director Cesar Armendariz. “We’re thrilled to connect Chef Mario to our Members and communities to learn how to better utilize spices and well-known ingredients to better manage our health and wellness in a vibrant, delicious manner.” Chef Mario’s cooking demonstrations are open to the community and take place in July every Tuesday from 12:30 p.m. - 1:30 p.m. Classes in August will be every Thursday from 10:30 a.m. - 11:30 a.m. at the health plan’s Victorville center, located at 12353 Mariposa Road, Suites C-2 & C-3. IEHP also plans to record demonstrations for public use in the coming months. “This partnership means so much to me on a personal level. A healthy way of life should be available to all – it’s such an important component of health care that is often ignored,” said Chef Mario. “Food is the connection to everything, from our physical well-being to our mental well-being. There has been no greater time than now to embrace healthy eating but not sacrifice the flavor. I'm so excited to partner with IEHP and have so many fun demos, recipes and other surprises coming.” In addition, IEHP will connect Chef Mario to community partners for additional cooking demonstrations and civic events. “IEHP is proud to provide education and resources to Members and community residents who want to learn how to better manage their health through cooking. We’re excited to have Chef Mario’s help as we continue to look for ways to serve our community,” said IEHP Chief Executive Officer Jarrod McNaughton. To learn more about IEHP’s Community Resource Centers or to find a nutrition class, visit the community resource page. alt=" "="" src="-/media/dc4dca59a6f446009bdb09836af76cc9.ashx?h=400&w=300" class="" />
Latest News - IEHP Extends Mental Health Awareness and Support
oughout the year and is doing something about it. “A behavioral health crisis can occur in someone’s life at any given moment,” said IEHP Clinical Director of Community Behavioral Health Amrita Rai. “Each person carries and responds to a crisis in a very personal way, which is why it is critical to meet the needs of our community and our members, ensuring they have the right resources at the right time.” Extending the conversation beyond September’s National Suicide Prevention observance, IEHP will continue to proactively encourage mental and behavioral wellness conversations throughout the year through the plan’s website and LinkedIn, Twitter, Instagram, Facebook and TikTok accounts. Sharing existing resources with the community, information will include supporting awareness of the 9-8-8 Suicide and Crisis Lifeline, post-partum maternal health resources, student behavioral health programs, grief and depression management and wellness programming through the health plan’s community resource centers. Spreading awareness further with industry peers and decision-makers from across the health care community, Rai will also join a panel at The Future of Mental Healthcare West 2022 Conference in November to share insights about engaging youth in their mental health. “Your mental health and wellness are just as important as your physical health, and there is absolutely no shame in asking for help,” said Rai. “We want to encourage our members and communities to take that courageous step and reach out.” Help is available for anyone at any time by dialing 9-8-8. IEHP members can also confidentially call Member Services at (800) 440-4347. For more information, visit iehp.org.
Latest News - ‘Hope is Alive’ Community Partnership Video PSA Earns 22 Health Care Advertising Awards
lan (IEHP), SAC Health (SACHS), Loma Linda University Health (LLUH), Ezra Productions and St. Paul African Methodist Episcopal Church (St. Paul AME) in San Bernardino has earned a total of 22 health care advertising awards. Awards range from Merit, Bronze, Silver, Gold and Best of Show across organizations, including Healthcare AdAwards, Aster Awards, the Association of Marketing and Communication Professionals (Viddy Awards), American Advertising Federation’s Inland Empire Chapter and Telly Awards. Aimed to provide education and resources to the region’s Black and Hispanic populations – who have the lowest COVID-19 vaccination rates and the highest virus and hospitalization rates – the partnership began in 2021 as a way for IEHP to reach and inform these community members. “COVID hit Black and Brown communities like ours the hardest,” said St. Paul African American Methodist Episcopal Church (St. Paul AME) Pastor Steven D. Shepard Sr. “We often get looked over because we don’t have the assets or the finances that others have in their community.” With limited health care access and historical fears of modern medicine, community organizations knew that to save lives, they’d need to meet their residents where they were and provide them with trusted information, support and encouragement to get a COVID-19 vaccine. United With A Purpose The collaboration included gathering resources across IEHP, LLUH and SACH to organize COVID-19 vaccine clinics, grocery distribution events and community outreach in a familiar place: St. Paul AME Church. This work represented the shared goals for IEHP’s community partnerships with outreach and health services teams – all in support of the organization’s Mission: “We heal and inspire the human spirit.” Ezra Productions – through close collaboration with IEHP’s marketing-communication team for this inspiring story – captured the joint efforts, producing “Hope is Alive.” The public service announcement video served as a platform for the community and members of St. Paul AME Church to share their experiences about COVID-19, including acknowledging fears associated with the vaccine and the need for continued community collaboration. “We grew up not trusting anything the government wanted to give us,” said a St. Paul AME Church member, who sat next to her daughter during the interview. “I was born blind; I’m the product of the Tuskegee Experiment.” “I turned to her and said, ‘You know, it’s [the vaccine clinic] at the church and it’s with IEHP?’ and that’s when she said, ‘Sign me up,’” said the member’s daughter. “To drive change forward, people need to be met right where they are,” said IEHP Chief Medical Officer Dr. Takashi Wada. “Heartfelt outreach, listening and partnering with trusted organizations in our community are key to making that happen. We’re grateful to continue developing and pouring into award-winning collaborations that enable us to care and support our Members in a way that makes sense to who they are as individuals.” Documenting the power of empathy, outreach and community support, “Hope is Alive” was judged by national panels who scored thousands of entries based on creativity, quality, message effectiveness, consumer appeal, graphic design and impact. To learn more about IEHP, visit IEHP.org. Click here to watch the “Hope is Alive” video,
Latest News - Local Student Ambassadors Target Low Campus Vaccination Rates
ease COVID-19 vaccine awareness, education, and utilization rates among students through student-led vaccine education. “I am participating in this COVID-19 Student Ambassador Program to educate and inform my community about COVID-19 vaccinations,” said Jasmine Mejia, CHC Student Ambassador. “Many lives have been lost and my community needs to know the truth about the importance of being vaccinated. If I can get the facts out about the COVID 19 vaccine, then I will play a small part in saving lives in my community.” Trained by IEHP’s Community Health Teams and the San Bernardino County Department of Public Health, the eight student ambassadors – four at each campus – aim to increase on-campus vaccine rates by distributing vaccine information at booths located in the main areas of each campus, peer presentations, pop-up clinic promotions, and helping schedule vaccine appointments. “With vaccine mandates on campus, we want to make sure our local college students have all they need to continue their education safely,” said Marci Coffey, IEHP Community Partnerships Director. “We’re excited to work with students in this capacity and empower them to effectively inform and engage with their peers.” IEHP will provide students with vaccine education resources, health plan materials, and promotional items to share during the program’s duration. In addition, the health plan will provide a stipend to the students committed to participate in the program four days (16 hours) a week. “Education is key and, if provided, I feel that each person will make an informed decision. As an ambassador, I hope to spread the word that lack of insurance, immigration status, or having permanent housing doesn't disqualify anyone from receiving vaccinations and boosters,” said Sophia Zamora, SBVC Student Ambassador. The project is set to run from January 4 to March 31 on both campuses. “We understand there are concerns and fears associated with the COVID-19 vaccine,” said Dr. Takashi Wada, IEHP’s Chief Medical Officer. “Learning from a qualified, well-informed peer can help drive positive influences and healthy decision making. We hope to increase those opportunities for students by empowering student ambassadors with all they need to spark conversations that will ultimately lead to healthier students and communities.”
Latest News - SAC Health Receives IEHP’s Mission INSPIRE AWARD
C), received Inland Empire Health Plan’s (IEHP) Mission INSPIRE Award this month at the health plan’s second Annual Mission Conference. The award recognized SAC Health’s ongoing support and service to residents in Riverside and San Bernardino counties. SAC Health’s roots reach back as far as the 1960s, which have led to 35 specialties offered today at 10 locations, including a mobile unit that supports more than 144,000 patient visits each year. SAC Health is also one of IEHP’s most prominent partners, providing care to more than 50,000 of the Inland Empire’s most vulnerable residents and educating future physicians in the region. In collaboration with SAC Health, new health care clinics were developed in brand new service areas, supporting thousands of residents in Blythe and Barstow. “You can’t do this kind of work and truly impact the community and those that need the care without really strong partnerships. It takes a whole community to do that,” said Dr. Jason Lohr, CEO of SAC Health. “We are overwhelmed with gratitude and humility to be honored with this award.” SAC Health is one of the first recipients of the IEHP Mission INSPIRE Award. The award honors providers, community organizations and partners for their commitment to the health plan’s mission to “heal and inspire the human spirit.” “We are thrilled to honor SAC Health’s dedication and determination to consistently do the right thing for our communities and Members,” said Jarrod McNaughton, IEHP Chief Executive Officer. To learn more about the IEHP Mission Conference and how the health plan is charting a collaborative path forward, visit iehp.org.
Latest News - IEHP Sponsors Inland Empire Disabilities Collaborative Scholarships and Awards
nsorship to Inland Empire Disabilities Collaborative (IEDC) that will be distributed to 10 students who applied for IEDC scholarships. Scholarships were distributed June 16 at San Bernardino Valley College, where IEDC Member Denise Booker was also honored for her dedication to bring awareness of Juneteenth to the Riverside community. “Providing opportunities, aid and continuing to advocate and honor individuals who stand for equity is critical to our mission to obtain optimal care and vibrant health in our region,” said IEHP Director of Community Health and IEDC Board President, Dr. Gabriel Uribe. “Since 2019, IEDC has distributed 33 scholarships to Inland Empire students with disabilities who are pursing undergraduate, graduate, vocational or technical degrees. It’s a tradition we hope to continue through our partnerships and community support.” Established in 2006, IEDC is powered by a partnership between IEHP, Community Access Center and PossAbilities of Loma Linda University Health. Today the organization brings together more than 900 service providers from several organizations across the Inland Empire who serve seniors and people with disabilities. “It's imperative we do what we can to level the playing field and advocate for underserved and marginalized communities. That’s what’s so inspiring about Mrs. Booker. She stood up, she spoke up and she sparked positive change in her community,” added Uribe. Booker has been an IEDC member since 2017 and has been active in advocating for the Black community. Through her organization, The Black Collaborative, Booker has led advocacy efforts to inform local politicians and leaders about Juneteenth and why the day is important in our nation’s history. “The collaboration I have with IEDC provides me the opportunity to help a section of my community that I otherwise would not be able to,” said Booker. “My relationship with IEDC brings true the African proverb, ‘If you want to go fast, go alone; if you want to go far, go together.’”
Latest News - Meet Leslie: Finding hope in life’s uncertainties
changed. But after a tragic accident in October 2021, much of Leslie’s life will never be the same again. “I was on my way to LA, and I stopped because there was an accident in my lane,” said Leslie from her Jurupa Valley home. “I had gotten out and evidently, somebody got inpatient and went around us and … took me for a little drag down the road.” The car that hit Leslie ended up on top of her, causing severe injuries to her lower body. Throughout the entire ordeal, a police officer on the scene stayed with Leslie – even lying on the pavement with her – until the vehicle was removed and she was transported to a hospital. When Leslie woke up after an emergency eight-hour surgery, she discovered the devasting results of that fateful day. “I just lifted the sheets and went, ‘Oh, I have no legs,’” said the Inland Empire Health Plan (IEHP) member. ‘TRIAL AND ERROR’ Once Leslie was discharged from the hospital, some immediate needs became apparent quite quickly, including: Learning to operate an electric wheelchair Fitting through narrow doorways at home Using the bathroom safely It was a time of uncertainty and worry for Leslie and her husband, Robert. “I was scared, I didn’t know what to do – I didn’t know what I was supposed to do,” said Robert B., wiping away tears at the memory of those first days as his wife’s primary caregiver. “I didn’t know about having this house ready … how do I feed her, how do I bathe her? “… You don’t know. It’s just all trial and error.” As they navigated their new world, the couple had to find ways to adapt to a completely different lifestyle. “Because you can’t just go out and get in my truck and go do something,” said Leslie, a cowgirl who grew up on a ranch, routinely riding horses. She still proudly wears a Texas-shaped gold charm Texas around her neck. Leslie also used to raise chickens and sell their eggs to neighbors, but she can’t maneuver her wheelchair in the coop. And Robert gave up his truck driver job to be available for his wife. He has now taken over the chicken coop duties as well as laundry tasks since the couple’s washer and dryer are in their home’s basement. FINDING HOPE Leslie and Robert soon learned – thanks to the community partnership among Inland Housing Solutions (IHS), CalAIM and IEHP – help was available. In August 2022, Leslie and Robert received an authorization from IEHP for the CalAIM Community Supports Home Modifications (Environmental Accessibility Adaptations), which started the remodel process. With this program, individuals receive access to specialized care – whether that means changes to the inside or outside of their homes – ensuring the best quality of life. “We were doing so much on our own because we didn’t know what to ask for, who to ask for help – and that all kind of just started falling into place when Ron (Estrada of IHS) found us and he stepped up,” said Leslie. In many ways, Leslie and Robert simply needed their same home to function differently, but with things most people take for granted in their own homes. “They need those accessibility renovations to be able to use their space the way they used to,” said Kate Nazareno, director of client services at IHS. The renovations, which were completed for free in November 2022, focused on the couple’s only bathroom and included: Widening/adjusting doors Installing grab bars Modifying flooring to tile for electric wheelchair access Repositioning/rewiring of electrical outlets and switches Adding a wheelchair-accessible vanity, medicine cabinet and towel bars The vanity may be Leslie’s favorite update. “So I can blow dry my hair, put my make-up on and all that girly stuff,” she said. According to Robert, the modifications to their bathroom represent something much bigger for his wife than just the actual construction work. “She wants to be as independent as she can and having that bathroom finished in there was a huge burden taken off of us – big,” he said. And that’s exactly what this kind of multi-agency collaborative effort intends to do: help Inland Empire residents experiencing life-changing circumstances. “Through this program with CalAIM and IEHP, we are able to provide the home modifications and other services to help people like Robert and Leslie return to their homes, recover and be healthy and stable in their homes,” Nazareno said. For Leslie and Robert, receiving the accessibility modifications with no out-of-pocket costs is a welcomed positive change. “When things like that happen, it gives you hope that hey, it’s gonna get better,” Robert said. Leslie agreed. “That remodel has been a God’s gift – it’s made a big difference,” she added. See an inspiring video about Leslie and Robert.
Latest News - Student Health Reimagined at 2023 SBHIP Event
he Student Behavioral Health Incentive Program (SBHIP) event held Feb. 27 at Inland Empire Health Plan’s (IEHP) headquarters. IEHP, Molina Healthcare of California, Riverside University Health System Behavioral Health, San Bernardino Department of Behavioral Health, the Offices of Education in Riverside and San Bernardino Counties, local school districts and charter schools gathered to acknowledge their collaboration and planning efforts over the last year. These efforts are in response to the California Department of Health Care Services' (DHCS) goal to expand prevention and early intervention behavioral health services in and around schools. The initiative provides financial incentives to partnering school districts and charter schools. To move beyond planning and gear up for the implementation phase of the initiative, the group shared experiences and insight and raised awareness about their plans. Event speakers included Dr. Amy Young-Snodgrass, chief of the division of forensic pediatrics at LLU Children’s Hospital, Dr. Edwin Gomez, Riverside County Office of Education superintendent, Ted Alejandre, San Bernardino County Office of Education superintendent, Jarrod McNaughton, IEHP chief executive officer, Abbie Totten, plan president of Molina Healthcare of California and others. “Molina Healthcare of California is committed to improving access to behavioral health care services in our local schools,” said Totten. “We are grateful for the opportunity to collaborate with organizations that share in this mission as we move forward to implement innovative solutions addressing this critical issue.” The initiative’s implementation phase will include key interventions that focus on behavioral health wellness programs, care teams, expansion of the behavioral health workforce, substance use disorders and culturally appropriate and targeted populations. In addition, IEHP will be supporting SBHIP interventions through their Health Plan Navigators, stationed on local school campuses. “The relationships, processes and infrastructure we build together will redefine how we care for our children, and have a positive impact for generations to come,” said Amrita Rai, IEHP’s clinical director of community behavioral health. “Having the opportunity to reimagine our systems of care takes intention and it takes work. I’m so thankful for organizations that share that vision and are willing to make that future a reality.”
Latest News - Community Action Partnership of San Bernardino County Earns IEHP’s Mission INSPIRE AWARD
’s (IEHP) Mission INSPIRE Award at the health plan’s second annual Mission Conference on May 6. The award recognized CAPSBC’s dedication to eliminating the effects of poverty through advocacy for community members to obtain knowledge and skills for self-reliance and economic stability. In just one year, CAPSBC has supported over 800,000 individuals, distributed over 16.3 million pounds of food, served 214,415 meals through soup kitchen partners, provided 541 individuals with new rental and eviction prevention assistance, supported 389 individuals with housing placements, assisted 9,826 individuals with utility assistance, and more. “Our agency is all about helping people and changing lives and we want to acknowledge that IEHP is a valuable partner to the Community Action Partnership of San Bernardino County, and we could not do our work without that partnership,” said Patricia Nickols-Butler, CAPSBC President and CEO. In collaboration with IEHP, CAPSBC also created drive-thrus to distribute food and household items at the health plan’s three Community Resource Centers and shared logistics and best practices for food distribution with IEHP teams to support the ongoing Member needs. “We know the needs in our county are daunting and that in order to make our communities stronger and more resilient, it takes individuals and organizations that understand those needs and IEHP does that every day. They show up for the community and they support the work that’s being done to make this community a better place to live,” said Nickols-Butler. “Thank you IEHP for this recognition; we are humbled and deeply grateful.” CAPSBC is one of the first recipients of the IEHP Mission INSPIRE Award. The award honors providers, community organizations and partners for their commitment to the health plan’s mission to “heal and inspire the human spirit.” “It takes a village to support our Members,” said Jarrod McNaughton, IEHP Chief Executive Officer. “Even amidst a global pandemic, our friends at Community Action Partnership of San Bernardino County stopped at nothing to continue serving their communities and organizations like IEHP. Their knowledge, support and partnership are critical to our mission, and we are grateful for it.” To learn more about the IEHP Mission Conference and how the health plan is charting a collaborative path forward, visit iehp.org.
Latest News - IEHP Partners to Continue Decreasing COVID-19 Infection Rates in IE
accine clinics to remind community residents that it’s not too late to receive their COVID-19 vaccines. Events are scheduled throughout the week and include partnerships with Music Changing Lives and Never Stop Grinding Impact. To date, approximately 43% of San Bernardino County residents are not fully vaccinated, contributing to the importance of on-going clinics and support. “One of the most effective steps we can take to keep COVID-19 rates low is to be fully-vaccinated,” said IEHP Chief Medical Officer Dr. Takashi Wada. “We’re thrilled that COVID-19 infection rates have decreased in recent weeks, and we’d love to keep it that way so we can continue to enjoy the community and public events we love so much.” The health plan will be kicking off the month of April by sponsoring a walk-in vaccine clinic at the 2nd Annual Community Easter Event, hosted by IE Survive and Sista’s Making A Difference, on Sunday, April 10, from 11 a.m. to 2 p.m. at the Music Changing Lives Urban Garden (261 W. 40th Street in San Bernardino). The event is in partnership with So Cal Trash Army and Just Plant It, and will include food, music, raffles, arts and crafts and an easter egg hunt. Information on this event can be found on the official event Facebook page. IEHP will also support Never Stop Grinding Impact’s Spring Easter Event in partnership with the City of Rialto on Saturday, April 16, from 11 a.m. to 2 p.m. at 150 South Palm Ave. in Rialto. This free event will include a vaccine clinic, game booths, prizes, inflatable jumpers, gifts for kids and adults, snacks, and more. Registration is required and can be completed by visiting the Never Stop Grinding Impact’s Facebook page. “Collaborating with our community partners is one of the best ways we can actively engage with our communities and meet our Members where they are,” said Marci Coffey, IEHP’s Director of Partnerships. “We’re grateful for all the opportunities to work together with the community organizations and vaccine partners, like the County of San Bernardino’s Public Health Department and Rite Aid, which support our vaccine efforts in the region.” In addition to these events, the health plan continues to sponsor community clinics and events throughout the year to ensure Inland Empire residents have needed access to COVID-19 vaccines. For more information on events and clinics, visit iehp.org.
Latest News - IEHP Expands Healthcare Services to Entire Inland Empire
are services for more than 11,000 residents in Needles, Big River, Red Mountain, Blythe, Trona and surrounding areas in California. The expanded coverage, directed through the CalAIM initiative, will transition traditional services to managed care plans like IEHP and provide a new coordinated care service offering supporting all 27,408 miles of the Inland Empire. Prior to the expansion, residents in these rural areas received health coverage through Medi-Cal’s traditional fee-for-service model but did not have access to services like health education programs, telephone advice nurses, and coordinated care support. IEHP is currently in the process of contracting and credentialing available Providers in these areas to ensure Members are assigned to the Primary Care Providers nearest to their areas. “Just like the rest of our Membership, these new Members deserve the best care possible and should have access to a solid network of Providers and community supports,” said Susie White, IEHP Chief Operating Officer. “We’re thrilled some of our trusted Provider partners have made their way into our new service area and opened clinics to welcome our new Members. Teams across our organization continue to work on building a sustainable network for our entire community.” To help new Members become familiar with the health plan and the resources they now have access to, IEHP’s Community Health Teams have attended and hosted various events in the community, with the commitment to continue the support efforts moving forward. Earlier this year, IEHP joined community partners Young Visionaries, the Family & Kids Foundation, and Food Forward, to provide food, toys, household items, fresh produce, and vaccine opportunities for more than 300 residents in Trona. “As an IEHP Member, you can absolutely trust that we will do the right thing for you and your family and get you connected to the care you need,” said Jarrod McNaughton, IEHP Chief Executive Officer. “We are so excited to welcome our neighbors in these rural areas and support them in a way that complements and enhances their quality of life for years to come.”
Latest News - IEHP Supports New Moms with Maternal Health Events
IEHP) will host a series of maternal health events at all three of their Community Resource Centers throughout the month of May. The events will celebrate new moms and moms-to-be and will provide resources including postpartum care and access to community partner support including CalFresh. Medi-Cal enrollment support and guidance on how and when to access care will also be offered. In addition, events will focus on the behavioral health of pregnant and postpartum members. According to California Department of Public Health’s latest Maternal and Infant Health Assessment, 21% of pregnant and postpartum Californians report depressive symptoms which negatively impact the health and wellness outcomes of newborns and their parents. “We know these statistics heavily impact our members in the Inland Empire. Some studies have found troubling racial and ethnic disparities in receiving mental health care for postpartum depression,” said Ruth Villalpando Albarran, IEHP Licensed Behavioral Health Care Manager. “These events are designed to guide and assist members at every stage of their pregnancy and postpartum journey. Working together, we can help ensure optimal care and inspire vibrant health for them and their little ones.” The health plan hosted its first event on May 18 at its Riverside Community Resource Center. Additional events will be hosted at IEHP’s San Bernardino and Victorville Community Resource Centers at 805 West 2nd Street, suite C in San Bernardino on Wednesday, May 25 and at 12353 Mariposa Road, Suites C-2 & C-3 in Victorville on Thursday, May 26. Both events will be held from 9 a.m. to 1 p.m. Members can register by visiting ConnectIE.org.
Latest News - Poverty Symposium Hosted at IEHP Headquarters
, Inland Empire Health Plan (IEHP) hosted Community Action Partnership of San Bernardino County’s (CAPSBC) fourth annual 2022 Poverty Symposium Friday, July 29 at its headquarters. The event gathered elected officials, policy makers and community leaders to share innovative solutions that tackle poverty-related issues in the county. The symposium also included a keynote address from University of California Riverside’s Professor of Public Policy, David Brady, and panel presentations comprised of experts from the housing industry, youth providers and more. “We are so grateful for the IEHP team’s hospitality in allowing us to host this year’s Poverty Symposium at their facilities,” said Xiomara Henriquez-Ortega, Administrative Support Manager. “Community Action Partnership of San Bernardino County values our long-term partnership with IEHP, and we appreciate their continued support to help us further our mission of helping people and changing lives. This event was an important component of our advocacy efforts to impact change in our communities, and it is a collective effort we are working on with our key partners.” IEHP’s 400,000-square-foot Atrium building is no stranger to hosting positive, impactful events. In addition to being a home base for more than 2,800 IEHP employees, the ENERGY STAR® certified facility has served internal team members, industry professionals and the community for celebrations and in great times of need. Past events at the Atrium have included the health plan’s annual Mission Conference, innovative health information technology showcases, COVID-19 personal protective equipment distributions, super vaccine clinics and more. “Events like the CAPSBC Poverty Symposium stimulate critical discussions and connections that move our communities forward,” said IEHP Senior Director of Community Health Cesar Armendariz. “We are extremely grateful for our strong partnership with CAPSBC and the great work they do and look forward to hosting future collaborations with our many community partners at our beautiful Atrium site as we work together to heal and inspire the human spirit.”
Latest News - IEHP Partners with Community Organizations to Vaccinate 38,000+ I.E. Residents
es through an IEHP sponsored or supported clinic. Clinics are made possible through partnerships with community-based organizations like Loma Linda University Health, SAC Health System, St. Paul African Methodist Episcopal Church, Inland Regional Center, and San Bernardino County and are expected to continue to combat the surging rates of COVID-19 cases. Approximately 36,900 vaccines have been administered through San Bernardino County’s super vaccination site, held at the health plan’s corporate headquarters in Rancho Cucamonga. In addition, more than 1,500 vaccines have been distributed at community events, like Que Buena’s 2021 Fiestas Patrias community event, and church or organization-hosted clinics over the past six months. “We do everything we can to meet residents where they are,” said Marci Coffey, IEHP’s Director of Community Partnerships. “For some, it comes down to convenience and accessibility. For others, it’s all about education and awareness. We’re thrilled to offer these services and resources to residents in the I.E. and are actively working to develop additional opportunities for our teams to connect with and support the community!” With funding from the state’s Medi-Cal COVID-19 Vaccination Incentive Program, IEHP plans on expanding partnerships to ensure continued vaccine clinics. The health plan is also developing provider incentive programs to encourage physician intervention among patients, increasing vaccination rates. “The facts are crystal clear. Everyone is safer when everyone is vaccinated,” said Jarrod McNaughton, IEHP Chief Executive Officer. “While we are proud of the number of vaccines we’ve helped to administer, we still have plenty of work ahead to ensure our communities can enjoy optimal care and vibrant health. We understand receiving a vaccine is a personal choice, however the community impacts are astounding. Just as this pandemic began through community spread, it must end through community collaboration and response.” For COVID-19 vaccine sites near you, visit myturn.ca.gov.
Latest News - Dr. Takashi Wada Named IEHP Chief Medical Officer
a will oversee IEHP’s Health Services department and collaboratively lead the implementation of initiatives such as CalAIM, Home and Community-Based Services, the organization’s Strategic Plan, and more. In addition, Dr. Wada will provide clinical and strategic leadership through accountable processes to improve the quality-of-care delivery with improved external quality metrics. “With innovative healthcare initiatives rolling out at state and federal levels, I’m eager to lead and support our team’s work, so that we may contribute in new and meaningful ways that will positively impact the wellness of our own members and communities,” he said. Dr. Wada joined IEHP in 2019 as Vice President of Population Health. In this capacity, he oversaw the internal departments of Behavioral Health & Care Management, Community & Family Health, Health Education, and Practice Transformation. He also played a key role in various statewide and regional population health initiatives. Prior to his role at IEHP, Dr. Wada served as Chief Medical Officer/ Deputy Chief Medical Officer for CenCal Health and Director/Health Officer for Santa Barbara County’s Health Department. Dr. Wada received an undergraduate degree in biomedical sciences from University of California, Riverside, and a master’s degree in public health from University of California, Los Angeles (UCLA). He completed his medical degree from UCLA and his graduate medical education at Kaiser Permanente Los Angeles Medical Center. “Dr. Wada truly has a passion for this work,” said IEHP Chief Executive Officer Jarrod McNaughton. “I couldn’t be more thrilled that he is joining our Executive Team. We are absolutely looking forward to working with Dr. Wada in his new role and continuing our mission to heal and inspire the human spirit.”
Latest News - IEHP recognized as Great Place to Work® on Certification Nation Day
h the community of Great Place to Work-Certified™ companies across the country. IEHP earned its certification this year after 92% of IEHP’s 2,817 Team Members shared the health plan was a great place to work in the organization’s annual Engagement Survey. “We have a wonderful learning center, a gym and great benefits that is afforded to us. I'm proud to be a part of the IEHP family and motivated to contribute to its success in any way that I can,” expressed an IEHP Team Member in the anonymous survey. Great Place to Work Certification™ is recognized worldwide by employees and employers alike and is a global benchmark for identifying outstanding employee experiences. “IEHP’s strong culture and values have established a work environment Team Members are genuinely excited about,” said Janet Nix, Ed.D., IEHP Chief Organizational Development Officer. “Our team culture is centered around doing the right thing and is built upon strong relationships, trust, appreciation, and commitment to continually moving forward. Our annual Engagement Survey illustrates the impact our culture has on our Team Members and the joy their work brings to them.” IEHP’s annual Engagement Survey results show 96% of Team Members feel good about ways the organization contributes to its community; 95% reported having special and unique company benefits; 95% reported Team Members are made to feel welcome when joining the company; 94% claimed facilities contributed to a good working environment; and 94% were proud to tell others their place of employment. “Great Place to Work Certification™ isn’t something that comes easily,” says Sarah Lewis-Kulin, Vice President of Global Recognition at Great Place to Work. “It takes ongoing dedication to the employee experience.” Even through the COVID-19 pandemic, IEHP’s leadership remained connected to Team Members by hosting virtual monthly company meetings, regular email updates and even delivering holiday gifts by mail to Team Member homes. IEHP employees consistently report high job satisfaction, earning the Inland Empire Top Workplaces 2020 Award and placing second in the United States Healthcare Industry. “These survey results show that our Team Members are engaged, dedicated and truly care about the work they do every day to serve the most vulnerable in our region,” said Jarrod McNaughton, IEHP Chief Executive Officer. “I am so proud to partner with them and look forward to finding even more new and innovative ways to support their continuing efforts to make a difference in our community.” WE’RE HIRING! Looking to grow your career at a company that puts its people first? Visit our careers page at: careers.iehp.org. src=" -/media/35ed3bad40144c4f8134b420c7714254.ashx?h="233&w=350"" class="" />
Latest News - Tech Startups and Innovators: Inland Empire Health Plan, ScaleHealth To Launch Innovative Design Challenge
tion design challenge aimed at providing optimal care and vibrant health in the Inland Empire. The partnership begins Tuesday, July 11, and asks startups, technology companies, and innovators to address key areas, including: Member Redetermination & Retention Child & Adolescent Well Care Visits Quality Management Best Practices Family Unit Care “This design challenge will be an opportunity to innovatively address Quality opportunities in our region,” said Dr. Edward Juhn, IEHP’s chief quality officer. “We are excited to discover new ideas focused on transforming care in our communities.” Challenge participation is free and will be hosted on the ScaleHealth platform with the goal of engaging industry experts, health care professionals and innovators to develop creative solutions in the aforementioned areas. Participating innovators will be reviewed based on criteria, including, but not limited to, understanding of IEHP’s goals, market validation, business traction and compliance. Through an assessment process, innovative solutions will be scored and ranked by ScaleHealth’s platform. The highest scoring solutions will be invited to participate in a final design showcase in front of a panel of IEHP leadership for pilot consideration. “IEHP’s vision to never rest until their communities enjoy optimal care aligns perfectly with ScaleHealth’s vision to ensure that everyone has access to the innovative health solutions that they need,” explained Taylor McPartland, ScaleHealth’s chief executive officer. “Sharing this common goal puts our partnership on such strong footing, we can’t wait to get started in supporting IEHP and the communities that they serve.” For more information about the partnership, as well as the ability to sign up for the challenge, go to the ScaleHealth Portal.
Latest News - IEHP Responds to the Department of Health Care Services
vices PO Box 997413 Sacramento, CA 95899-7413 ContractPolicyAdmin@dhcs.ca.gov RE: Inland Empire Health Plan – Contractor and Grantee Report on Compliance with Economic Sanctions in Response to Russia’s Actions in Ukraine Dear Michelle, We have taken the following actions in response to Executive Order N-6-22 (EO) regarding sanctions in response to Russian aggression in Ukraine. We have reviewed our investments and contracts and confirmed they comply with economic sanctions imposed by the U.S. government in response to Russia's actions in Ukraine, as well as any sanctions imposed under state law. We have requested our contractors with agreements for commodities, services, and technology to comply with existing economic sanctions. We have notified all contractors and grantees of their obligations to comply with economic sanctions. We have directed grantees, and contractors with agreements valued at $5 million or more, to report to the agency or department regarding their compliance with economic sanctions. We have directed all grantees, and contractors with agreements valued at $5 million or more, to report on steps they have taken in response to Russia's actions in Ukraine, including, but not limited to, desisting from making new investments in, or engaging in financial transactions with, Russian entities, not transferring technology to Russia or Russian entities, and directly providing support to the government and people of Ukraine. Sincerely, Jarrod McNaughton, MBA, FACHE Chief Executive Officer
Latest News - Ontario Fury and IEHP Partner to Improve Community Health
e teaming up this season to connect residents to needed community health resources, including vaccine access. Kicking the partnership into gear, the health plan’s marketing team will collaborate with Ontario Fury to organize interactive social media interviews, promote vaccine clinics, and more. “This partnership is a dynamic step forward for promoting community health in our region,” said Cesar Armendariz, IEHP’s Community Health Senior Director. “As families begin to enjoy events and activities again, it’s important that vaccines and health information remain accessible and top of mind to keep everyone protected. This partnership allows both organizations to engage with our communities in a fun and exciting new way than ever before, and we look forward to addressing positive health messages to our IE community and avid soccer fans!” Ontario Fury’s season began December 15 in a home opener at the Toyota Arena in Ontario, Calif., and will run through April 2022. During their season, the partnership will also honor First Responders by hosting a Heroes Night in the spring. “Ontario Fury is excited to partner with such an amazing organization like IEHP,” said Jimmy Nordberg, Ontario Fury Head Coach. “With common goals and vision of our managing partner Mr. Jeffery Burum, to help the community and inspire others to be champions, it was a great fit. IEHP will truly help the community and the Ontario Fury on our mission to be #ChampionshipBound!” To learn more about the Ontario Fury or view the season schedule, visit ontariofury.com.