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Special Programs - Services for Teen Patients

resource guide will help direct teens to community resources - from abuse and domestic violence counseling, to birth control and pregnancy testing, to job training and recreation. By clicking on this link, you will be leaving the IEHP website. San Bernardino County Teen Resource Page

Leadership Team - Takashi Wada, MD, MPH

021. He is responsible for providing clinical and strategic leadership through accountable, collaborative processes to improve the quality-of-care delivery as evidenced by improved external quality metrics. Dr. Wada leads and drives innovative solutions for program development and implementation to improve access, satisfaction and care outcomes that are sustainable and scalable.  Dr. Wada joined IEHP in 2019 as Vice President of Population Health. In this capacity, he oversaw the internal departments of Behavioral Health & Care Management, Community & Family Health, Health Education, and Practice Transformation. He also played a key role in various statewide and regional population health initiatives.   Prior to his role at IEHP, Dr. Wada served as Chief Medical Officer/ Deputy Chief Medical Officer for CenCal Health and Director/Health Officer for Santa Barbara County’s Health Department.  Dr. Wada holds an undergraduate degree in biomedical sciences from University of California, Riverside and a master’s degree in public health from University of California, Los Angeles (UCLA). After receiving his medical degree at UCLA, he completed his graduate medical education at Kaiser Permanente Los Angeles Medical Center.

Healthy Living - Smoking Cessation

right medicine to help you quit, and stress management. Below are resources that will assist you in quitting smoking.  By clicking on the links below you will be leaving the IEHP website. Community Resources Kick it California Ready to take the next steps to quit smoking, chewing, or vaping now? The CA Smokers’ Helpline has all you need to reach your goal! They have many free services such as phone counseling, texting, and referrals to other local programs. They can also give step-by-step help on making a quit plan, tips on dealing with triggers, and support to help you stay quit. Call 1-800-300-8086 and give promo code 84 to get started! Or visit their website at https://kickitca.org/ Arrowhead Regional Medical Center 400 N. Pepper Avenue, Colton Click here to visit their website.  909-580-6167 Kaiser Permanente 2055 Kellogg Avenue, Corona Click here to visit their website.  (866) 883-0119 (No cost for Kaiser Members only) Rim Family Services 28545 Highway 18, Skyforest Click here to visit their website.  (909) 336-1800 Beaver Medical Group 1150 Brookside Avenue, Redlands Click here to visit their website. (909) 335-4131 Kaiser Permanente 17296 Slover Avenue, Fontana Click here to visit their website.  (909) 609-3000 (No cost for Kaiser Members only) Loma Linda University Health - Center for Health Promotion 24785 Stewart Street, Loma Linda Click here to visit their website. (909) 558-4594 Websites By clicking on the links below you will be leaving the IEHP website. American Heart Association  A step-by-step guide to smoke-free living, knowing the benefits, making a plan, dealing with urges, and staying quit.  Center for Disease Control and Prevention (CDC) Featuring all you need to set up a quit plan, this site also links you to social media for ongoing support through the quitting process. Plus, you’ll be able to view videos of past smokers, hear their stories and learn through their experiences.  Smokefree.gov Support and tools to help you or someone you love to quit. You can also opt for versions geared to veterans, women, seniors, and teens.  Mobile Apps iOs Apps Smoke Free QuitNow! Quit Guide Kwit no butts No Vape Android Apps Quit Now Quit Guide Kwit no butts No Vape Interactive Tool Stop Smoking You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. Click here to download a free copy by clicking Adobe Acrobat Reader.   

Leadership Team - Michelle Rai, MS

2020. She oversees IEHP’s communications and marketing programs and guides the development of long-term communication and marketing strategies. In addition, Ms. Rai oversees the strategic execution of IEHP’s community relations, media relations, internal communications, digital and social media. Ms. Rai has over 20 years of experience in public relations, communications, marketing, and media relations. Prior to joining IEHP, Ms. Rai served as Chair of the Communication Department at Pacific Union College in Napa Valley, Calif. Before her role as Chair, Ms. Rai acted as the College’s Public Relations Director and Public Information Officer. Ms. Rai holds a master’s degree in integrated marketing communications from Golden Gate University. She earned bachelor’s degrees in journalism and communications from Pacific Union College, where she received the prestigious Educator of the Year award in 2016. Ms. Rai’s leadership enables IEHP to increase its brand reach and social media presence, while enhancing perception of the organization and strengthening its place as an industry thought leader.

Speakers Bureau - Tiffany Thompson

ng During Crisis Media Relations Strategy   Telehealth Interoperability   Finding your Corporate Voice   Community Health   Women's Health   Data Exchange   Testing starts here... Request a Speaker

Special Programs - IEHP Gender Health

esources: IEHP Transgender-Gender Health Center of Excellence Program Guidelines (PDF) IEHP Gender Health Brochure (PDF) Adult (PDF) (For IEHP Members 18+) Child (PDF) (For Parents and Children under 18) IEHP Social Health Survey (PDF) Questionnaire - Providers for Transgender Members (PDF) You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.

How to Get Care - Telehealth

ensure you can continue to get the care you need, some* IEHP Doctors (including Behavioral Health) offer telehealth visits.  It’s easy to set up. Just call or message your Doctor’s office to see if telehealth is offered and schedule your visit. Why set up a telehealth visit? Saves you a trip to the Doctor’s office Easy to access using a phone or computer Helps keep you safe and secure (and limits the spread of COVID-19) More reasons to use telehealth: Pay $0. There is no copay. Telehealth is part of your health benefit. Convenient. A video visit can be done from anywhere with internet access. You don’t need to take time off from work, take a bus, or hire a sitter for the kids. What is needed: For a telephone visit - landline or mobile phone Video visit - Computer, tablet or smartphone with camera, speaker and a microphone, and internet access * Not all IEHP Doctors provide telehealth visits. Ask your Doctor’s office if they offer these services. Your Doctor will decide if it is the right choice for your health care needs.

Super Heroes - Super Nutricia

hood obesity and unhealthy eating habits. The campaign features appearances by Super Nutricia at numerous IEHP supported community events, where children, young adults and families can meet her in person and receive free comic books, posters, brochures and other nutrition education materials.  Super Nutricia has become well known throughout the Inland Empire and is frequently requested to help support healthy eating initiatives for children and young teens. Super Nutricia Video Super Nutricia Comic Book (PDF)

Super Heroes - Rad Rider

afety. Rad Rider Bicycle Safety Program, targets children ages of 5 to 14. Rad Rider makes appearances at a variety of community events, including school events, health fairs and other health-related activities. He has connected with thousands of children throughout the years, autographing posters, comic books, and bike helmets. Rad Rider Video Rad Rider Comic Book (PDF)

Super Heroes - Eradicator

lts, ages 5-16, about the health-related dangers of smoking and tobacco usage. Eradicator makes appearances at a variety of community events, including school events, health fairs and other health-related activities. He has connected with thousands of children and young adults throughout the years, autographing posters and comic books. Eradicator Video Eradicator Comic Book (PDF)

Helpful Information and Resources - 211 Services

al services in Riverside and San Bernardino counties.  Support and community groups Healthcare and counseling Housing, food and clothing Where to report abuse Employment Call 211 anytime, 24-hours a day, 7 days a week. All calls are confidential. You can talk to someone in English, Spanish, or other languages. For more information on 211, visit 211.org. 

Leadership Team - Keenan Freeman, MBA

executive role, Mr. Freeman is responsible for the overall financial management of IEHP, its financial reporting and transparency, and for multiple plan financial functions including accounting, purchasing, capitation, cost recovery, risk management, and the coordination of fiscal and other operational audits. Mr. Freeman brings over 28 years of professional finance experience to IEHP which includes 16 years of strategic leadership in multiple functions including financial, operational and strategy development in a provider-owned health plan and a multi-specialty medical group with over 4,000 providers. Mr. Freeman served as Chief Financial Officer for Providence Medical Group in Oregon where he spent 5 years providing operational and financial leadership for over 1,200 physicians, physician assistants and nurse practitioners.  In addition, he served for eight years as Chief Financial Officer and two years as Chief Operational Officer for First Care Health Plans in Austin Texas. Mr. Freeman understands the importance of developing external relationships with key physicians, health systems, and governmental entities. He enjoys building cross-functional teams to achieve short and long-term objectives and values the importance of developing external relationships with key physicians, health systems, and governmental entities. Mr. Freeman’s leadership in these areas, and in the annual budget process, keeps IEHP financially stable amid healthcare changes and economic volatility. Mr. Freeman holds a Bachelor’s degree in Administration and Accounting and a MBA from Texas Tech University.

Governing Board - Dawn Rowe

d to the Board of Supervisors in December of 2018. Prior to joining the Board of Supervisors, Dawn served on the Yucca Valley Town Council from 2010 to 2014. Dawn was re-elected by her Third District constituents and began her first elected four-year term on the Board of Supervisors in December 2020. In January 2021 she was appointed to the IEHP Governing Board. As the San Bernardino County Third District Supervisor, Rowe represents one of the largest districts in in the county, spanning the Mojave Basin to the mountain communities, and the city of Barstow to the valley communities. As County Supervisor, Rowe is focused on making San Bernardino County a business-friendly environment, improving infrastructure, and strengthening public safety.

IEHP Code of Conduct

t the compliance culture at IEHP and the role that each Team Member, including management, Chief Officers and the Governing Board, plays in building and preserving that culture. Code of Business Conduct and Ethics (PDF)