NEW! Our Member Services call center is now offering extended hours!

Medi-Cal Members: 
If you have questions, call IEHP Member Services at 1-800-440-IEHP (4347), Monday–Friday, 7am–7pm, and Saturday–Sunday, 8am–5pm. TTY users should call 1-800-718-4347. You can also email MemberServices@iehp.org.

Medicare/Medi-Cal Members: 
If you have questions, call IEHP DualChoice at 1-877-273-IEHP (4347), 8am-8pm (PST), 7 days a week, including holidays. TTY users should call 1-800-718-4347. You can also email MemberServices@iehp.org.

If you are a PROVIDER:
If you need information, call the Provider Relations Team at (909) 890-2054, 8am-5pm, Monday-Friday. You can also email ProviderServices@iehp.org.

To enroll with IEHP:
If you need healthcare coverage, call 1-866-294-4347, 8am-5pm Monday-Friday. TTY users should call 1-800-720-4347. You’ll speak to one of our friendly bilingual Enrollment Advisors.

To verify the employment status of an IEHP employee 
Please submit your request to the IEHP Human Resources Department: 

Email: Human_Resources@iehp.org.
Fax: 909-477-8544
Phone: 909-890-2000 (and ask for Human Resources)

Our Communities
For general inquiries please call (909) 890-2000, 8am-5pm, Monday-Friday. TTY users should call (909) 890-0731.

Prospective Vendors 
If you are interested in becoming a vendor for IEHP, please visit our Procurement page.

For all records processing
Please contact the IEHP Legal Department. The Legal Department processes inquiries related to Protected Health Information (“PHI”), Subpoena, Guardianship, Public Records Act (“PRA”), and California Government Claims requests. The Legal Department is also IEHP’s designated Agent for Service of Process.

Inland Empire Health Plan
Attn: Legal Department
10801 Sixth Street
Rancho Cucamonga, CA 91730
E-mail: legal@iehp.org
Fax: (909) 477-8578

Authorization of Release (PDF) - This form authorizes IEHP to use and disclose Protected Health Information.

If you are a reporter of the Media/Press 
Please call our media contact:

Kristina Hernandez
Media and Public Relations Strategist
(909) 552-0509
press@iehp.org

Our Location
10801 Sixth Street
Rancho Cucamonga, CA 91730 

Mailing Address
P.O. Box 1800
Rancho Cucamonga, CA 91729-1800
Fax: (909) 890-5877 

Claims Mailing Address for IEHP Direct Members
Inland Empire Health Plan - Claims
P.O. Box 4349
Rancho Cucamonga, CA 91729-4349

Claims Appeals and Disputes Mailing Address for IEHP Direct Members
Inland Empire Health Plan - Claims Appeals and Disputes
P.O. Box 4319
Rancho Cucamonga, CA 91729-4319