It takes a village to raise a child and, for Jean John, IEHP is definitely a part of that village.
She first signed up with the health plan when she became pregnant with her daughter, Sophia. Regular prenatal check-ups lead to the discovery that Jean had gestational diabetes. But the diabetes didn’t go away after Sophia was born.
As a new mom, Jean was hesitant to take medications. So she asked her Doctors if she could try to control her diabetes with lifestyle and diet changes instead. They agreed and set her up with a nutritionist and a company that mails glucose testing strips directly to her home.
“My Doctors actually listened to my concerns and were very supportive,” the 41-year-old Rancho Cucamonga resident said. “It meant a lot to me because it showed they weren’t just treating my condition, they were treating me – the person.”
When Jean struggled with behavioral health issues, her Doctors listened to her again. IEHP approved referrals for a therapist and continues to approve them as needed. Jean said she noticed a huge difference after attending sessions regularly.
“If you’re not okay emotionally, then you can’t be okay physically,” she explained.
And Jean added that Sophia’s Doctors are just as amazing as hers. Getting immunizations, check-ups and medicines for her 5-year-old are never an issue. And that goes a long way toward keeping both mom and daughter healthy and happy.
“They know us by name whenever we go into the office for an appointment,” she said. “They’ve seen my daughter grow up and it’s like they’re part of our family now. Everyone there and at IEHP are taking very good care of us.”