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Join Our Network - Vision

contracted provider. Prior to extending a contract, we must receive the following documents.  PLEASE NOTE, IEHP is only accepting Vision Providers who meet the following exceptions through October 31, 2022: Providers practicing in any of the CalAIM service area expansion territories effective January 1, 2022 (including formerly voluntary and excluded zip codes) Providers filling positions that have been vacated in an existing practice Providers transitioning from an existing group agreement to their own individual agreement Providers being added to existing Vision groups Please completely fill out all required documents and submit to contract@iehp.org. Any delay in receiving the below stated documents will affect the effective date of the contract that will be mailed to you.  1. Vision Provider Network Participation Form (PDF) 2. Letter of Interest that outlines the following: What Specialty/Services you are interested in contracting for Facility locations(s) National Provider Identifier (NPI) for each facility Medi-Cal Provider information number (PIN) 3. W-9 Form (PDF) A current Taxpayer Identification Number and Certification Form 4. California Participating Physician Application (PDF) 5. Liability Insurance Certificate Professional general liability in the minimum amount of One Million Dollars ($1,000,000) per occurrance; and Three Million Dollars ($3,000,000) aggregate per year for professional liability 6. Facility Business License - Faculty 7. Ownership Information (PDF) Name, Title, and Percent of Ownership Contracts Maintenance Request Form can be found here (PDF). All documents should be e-mailed to contract@iehp.org. You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.

Well-care Visit - Well-care Visit

our child stay healthy. During the well-care visit, the Doctor will complete a physical exam, and make sure you or your child are up to date on all shots. Please call your Doctor today and set up a well-care visit to get needed shots, screenings or exams. What do you need to do? Get a well-care visit with your or your child’s Doctor by 12/15/23.* The Doctor will send proof of the visit to IEHP. Once IEHP receives proof of the visit, a reward certificate will be mailed.** Choose your gift card from the list of major companies online, over the phone or by mail, and your $25 gift card will be mailed to you.*** Questions? Call IEHP Member Services at 1-800-440-IEHP (4347), Monday–Friday, 7am–7pm, and Saturday–Sunday, 8am–5pm. TTY users should call 1-800-718-4347.   *Member must be eligible with IEHP on the day of the exam and at the time of gift card distribution. **Reward certificate may be mailed up to two weeks after IEHP receives proof of your exam. ***After choosing your gift card, please allow two to three weeks for delivery. Note: Gift card cannot be used to purchase alcohol, tobacco or firearms.                                                                

Diabetic eye exam

s with your retinas over time. Your retinas are parts of your eyes that help you see. Over a long period of time, blood sugar levels can damage blood vessels in your retinas, leading to retinopathy. This can cause symptoms like swelling, blurred vision or vision loss. Even if you have no symptoms, it’s still a good idea to get a full eye exam to screen for that is not normal. What do you need to do? If you don’t have an IEHP Eye Doctor yet, visit our Provider Search Tool (select Vision Services) to find one near you. Make an appointment with your IEHP Eye Doctor and get a dilated or retinal eye exam by 12/15/2023. The IEHP Eye Doctor will send proof of your exam to IEHP.* Once IEHP gets proof of your exam, we will mail you a reward certificate.** Choose your gift card from the list of major companies online, over the phone or by mail, and your $25 gift card will be mailed to you.** Questions? Call IEHP Member Services at 1-800-440-IEHP (4347), Monday–Friday, 7am–7pm, and Saturday–Sunday, 8am–5pm. TTY users should call 1-800-718-4347.   *You must be eligible with IEHP on the day of your exam or service and at the time the gift card is sent. **Reward may be mailed up to two weeks after IEHP receives proof of your exam. ***After choosing your gift card, please allow two to three weeks for delivery. Note: Gift card cannot be used to purchase alcohol, tobacco or firearms.

Latest News - Meet Jose: Living the sweet life

inning celebrity famous for that “box of chocolates” movie line.   And yes, Hanks even uttered the well-known quote when visiting Jose, who has an intellectual developmental disability: cerebral palsy.   In some ways, Jose’s life mirrors that of the fictional Forrest Gump. “I grew up with (leg) braces and when I got my first pair of braces, that movie ‘Forrest Gump’ came out and his mom in the movie reminded me of my mom,” said Jose, a physical accessibility review survey specialist at Inland Empire Health Plan (IEHP). “And I used to be very, very sad … I wasn’t like the other kids. I would fall or trip; sometimes I would even have to use a wheelchair to move.” Like the fictional Forrest, Jose’s story is filled with hope and inspiration. In 2006, Jose completed his bachelor’s degree in Health and Human Services at California State University, Los Angeles. In 2020, he was appointed by Gov. Gavin Newsom to the California State Independent Living Council. He also serves on the support team for the Inland Empire Disabilities Collaborative. And on June 12, 2022, Jose was asked to deliver a commencement speech at Loma Linda University (LLU), where he earned a Community Health Worker certification. He was also the first individual with an intellectual developmental disability to graduate from the San Manuel Gateway College/LLU program.   Admittedly, Jose, 39, experienced nerves about speaking in front of 500 people. Leading up to the big day, he prepared through meditation, taking deep breaths and listening to the same classical music he used to enjoy with his mother, who died on Jan. 20, 2022. Jose remembers thinking about his mother when he was called up to the podium, asking her: “Be in my heart and tell me what to say.” As if his mother may have heard that plea, Jose’s speech turned out wonderfully. “I was excited and thrilled about giving a speech,” he said. “I focused on the importance of reflecting how important it is to improve the quality of life for others working in the field of community health.” ‘I’M JUST LIKE EVERYBODY ELSE’ Today, Jose is a valued member of IEHP’s community health team – where he’s worked since 2017 – interacting with IEHP Members at public events throughout the Inland Empire. But Jose knows firsthand the kinds of challenges the disabled population faces. After all, he’s personally faced a series of health issues related to his cerebral palsy: learning to walk with leg braces at the age of 3, seizures resulting from epilepsy and negative reactions to medications. Not to mention multiple hospital stays and the bullying in school. “People with disabilities like myself … we’re seen as people that really can’t be progressive and basically, our only options are to be institutionalized or being imprisoned or not having equal resources like everyone else,” said Jose, whose determination helped overcome his challenges and his leg braces, which he stopped needing in 1997. As a member of IEHP’s community health team, Jose shares his common experiences with other disabled people. “The beautiful part of him being out in the community is the connection that he is able to have with the Members,” said Carmen Ramirez, manager IEHP Community Behavioral Health and Social Supports. For Jose, a highlight of those connections centered on IEHP’s community efforts during the COVID-19 pandemic. Through IEHP’s partnership with the Inland Empire Disabilities Collaborative, IEHP formed a COVID-19 response program to help Inland Empire residents meet the basic needs of food and access to Personal Protective Equipment (PPE) at a time when those items were so scarce. “When I was able to make a difference in a family, it impacted me because I’m not a person with a disability – I’m just like everybody else,” said Jose, his voice quivering with emotion. “And I want to help people.” Jose is committed to IEHP’s Mission, Vision and Values, always putting the Member at the center of his universe, according to Carmen. “It always goes back to passion – and with Jose, you see it in his work, you see it in his words, you see it in his connections that he has within the community,” she said. For Jose, it’s all about “doing the right thing,” which he says is built on trust. “We have to make sure that we are doing everything in our power to do what we have to do to improve the quality for that specific Member,” he said. “Trust is always a big thing … you have to demonstrate that you’re keeping your word at all times.” A HEART FOR LEARNING After his mother passed away, Jose set a goal to one day return to school and gain more professional work skills. Then, thanks to IEHP’s sponsorship, along came the chance to enter LLU-San Manuel Gateway College’s Community Health Care Worker certificate program. At first, Jose wasn’t sure he could achieve his goal. “I remember Jose sitting down with me … he’s like: ‘I don’t know if I can do it; I’ve heard that it’s very intensive,’” Carmen recalled. “And I said, ‘You’re not alone, it’s OK, we got you – we have your back, we’re going to help you get through these nine weeks.’” During his commencement speech, Jose shared what that moment was like for him. “When they called me in at IEHP and they said, ‘Hey, there’s an opportunity to go to Loma Linda University,’ that opened my heart,” he said. So, Jose entered the program, putting trust in himself and the IEHP Team Members supporting his journey. He credited Carmen for teaching him time management, so he could succeed at his regular, full-time job duties while adding more tasks as a student. Standing before that captive audience in his cap and gown that summer day, Jose told them what completing this certification meant to him: “I have the opportunity to do what I love to do and that is to serve people, help people, empower them, show them the right way.” When he finished his speech at LLU, there was a huge round of applause and even a standing ovation. As for the people who told Jose he would never have a so-called “normal life,” well, he gets the last line in that script. “Growing up, they told me I wasn’t going to be able to have kids or I wasn’t going to get married – and now, I have three beautiful daughters and my wife,” said the proud husband of Adriana and father to Hilda, 15; Viviana, 13; and Fatima, 11. “Wow – that’s why life is always a box of chocolates … because you never know what you’re going to get.” -View an inspirational video about Jose’s journey.

Latest News - New Program Reduces Healthcare Barriers in the Inland Empire

and support community health workers (CHWs) in the Inland Empire (I.E.).  The pilot program is aimed at reducing barriers to health care services in marginalized and underserved areas and encouraging diversity, equity and inclusion (DEI). In the initial stage of the program’s two-tiered approach, the health plan will professionally train a new community health workforce in an intensive nine-week program. Program curriculum encompasses CHW training provided by Loma Linda San Manuel Gateway College’s Certificated Community Health Worker Training Program and various IEHP Health Navigator courses. Continuous training opportunities will also be offered to ensure CHWs remain equipped with needed resources. The workforce will be staffed in partnership with community agencies and their employees who may be interested in a career advancement opportunity. These agencies include Young Visionaries (High Desert), Michelle’s Place (Temecula Valley), Asian American Resource Center (San Bernardino), LGBTQ Center (Palm Springs), and the Sahaba Initiative (San Bernardino). Internally, IEHP’s Community Health Managers Delia Orosco, Maria Gallegos and Carmen Ramirez are actively collaborating to support the needs of the program. “To truly encourage DEI in the I.E., each organization is focused on understanding and meeting the needs of a specific population. By working together to share knowledge and resources, we can better meet those needs and enhance wellness throughout the region,” said Orosco. DEI continues to be the focus of program’s second tier. This includes IEHP’s work to lead external CHW assignments that empower residents by teaching them how to utilize health care benefits, helping them navigate benefit services, and increasing their ability to advocate for themselves in their community. “Our hope is that we can collectively improve regional health outcomes by supporting communities that have been historically underserved and marginalized with resources and culturally relevant supports,” said Dr. Gabriel Uribe, IEHP’s Director of Community Health. “Health literacy is essential to DEI work, and no one should suffer because they are not aware of available services. This community health workforce will fill in those gaps and serve as a step forward in our effort to advance diversity, equity and inclusion in the Inland Empire.” The pilot program will run until September 2022, with the goal of expansion soon thereafter.

Join Our Network - Ancillary

ly contracted provider. PLEASE NOTE, IEHP is currently not accepting new: DME Hospice Specialty Pharmacy Clinical Laboratories Non-Emergent Medical Transportation (NEMT) Community Based Adult Services (CBAS) outside of the Inland Empire Please check monthly for updates on Network Availability. Prior to extending a contract, we must receive the following documents: 1. Ancillary Provider Network Participation Request Form (PDF) 2. W-9 Form A current Taxpayer Identification Number and Certification Form 3. Liability Insurance Certificate Professional general liability in the minimum amount of One Million Dollars ($1,000,000) per occurrence. Three Million Dollars ($3,000,000) aggregate per year for professional liability. 4. Ownership Information (PDF) Name, Title and Percentage of Ownership 5. Provider Accreditation Certificate 6. CMS/DHCS Passing Site Survey (Approval Letter) Required for each facility 7. California State License (if applicable) Required for each facility 8. Urgent Care Minimum Qualifications (if applicable) All Ages (PDF) Pediatrics (PDF) 9. Medi-Cal Number Ancillary Providers need to successfully enroll in the State's Medi-Cal Program 10. Provider Acknowledgment of Receipt (AOR) (PDF) IEHP is required by State and Federal regulators to maintain an AOR form on file for our Providers signifying your receipt and review of the Policy & Procedure manuals, including annual updates 11. Electronic Remittance Advice (ERA) Form (PDF) Ancillary Providers must complete the ERA form   Contracts Maintenance Request Form can be found here (PDF). Any delay in receiving the above stated documents will affect the effective date of the contract that will be mailed to you.  The contract collateral and other supporting contract documents should be e-mailed to contract@iehp.org. You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.

Provider Resources - Forms

liance Delegation Oversight Audit (DOA) Grievance Growth Chart Health and Wellness  Historical Data Form Inland Regional Center Medi-Cal Letter Templates Medicare-Medicaid Plan Letter Templates D-SNP Letter Templates Medicare Non-Contracted Providers Perinatal Pharmacy Provider Preventable Conditions (PPC) UM/CM Vision Other Behavioral Health ABA 6 Month and Exit Progress Report Template (Word) ABA Exit Letter Template (Word) ABA Service Hour Log (Word) ABA School BHT Services Request Form (Word) Authorization Release of Information Form - English (PDF) Authorization Release of Information Form - Spanish (PDF) Behavioral Health Authorization Request Form (PDF) BHT Social Skills Template (Word) Coordination of Care Treatment Plan Form (PDF) No Further Treatment Request Form (PDF) Psych Testing Battery Plan (for Psychologist use only) (PDF)  (For BH Providers Only) Transition of Care Tool (PDF) Claims For Integrated Denial Notices please click here. Please select on the links below to obtain the revised CMS 1500 form (version 02/12) and the CMS 1500 Reference Instruction Manual. Acknowledgement Letter (Word) Capitation Data File Format (Word) Capitation Payment Deduction (Word) Cease and Desist Letter (Word) Claims Project Spreadsheet (Excel) Clean Claim Tool Guide - UB04 Inpatient Form (PDF) Clean Claim Tool Guide - UB04 Outpatient Form (PDF) CMS 1500 Reference Instruction Manual (PDF) Demand For Payment Letter (Word) Determination Letter (Word) Encounter Data CAP Request Letter (Word) Encounter Data Penalty Letter (Word) Hospital Directed Payment Dispute Form (Word) ICE - Claim Denial Reason Guide - IEHP DualChoice Cal MediConnect Plan (Medicare-Medicaid) (Word) Irrevocable Letter of Credit (Word) Manifest Report (Word) Medi-Cal Universe Layout Instructions (Word) Notice of CAP Deductions (Word) Notice of Denial of Payment - English (Word) Notice of Denial of Payment - Spanish (Word) Notice of Dismissal of Appeal Request (PDF) Part C Organization Determinations, Appeals, and Grievances (ODAG) (PDF) Payment Attestation (Word) Provider Identified Overpayment Form (PDF) Provider Identified Overpayment Form (Multiple) (PDF) Provider Dispute Resolution (PDR) (PDF) Remittance Advice - Medicare DualChoice Annual Visit (PDF) Revised CMS 1500 Health Insurance Claim Form (PDF) Sample Capitation Report (PDF) Waiver of Liability Statement - IEHP Dual Choice (HMO D-SNP) - effective January 2023 (PDF) Table 3 Payment Organization Determinations and Reconsiderations (PYMT_C) (PDF) (Back to top) Compliance DHCS Privacy Incident Report (PDF) Notice of Privacy Practices (Word) IEHP Code of Business Conduct and Ethics (PDF) Member Incentive Forms Focus Group Incentive (FGI) - Request for Approval Form (Word) Focus Group Incentive (FGI) - Evaluation Form (Word) Member Incentive (MI) Program - Request for Approval (Word) Member Incentive (MI) Program - Annual Update/End of Program Evaluation (Word) Survey Incentive (SI) - Request for Approval Form (Word) Survey Incentive (SI) - Evaluation Form (Word) Nondiscrimination Language Nondiscrimination Language Access Notice: Medi-Cal (PDF) Medicare (PDF) (Back to top) Delegation Oversight Audit (DOA) Biographical Information Sheet Credentialing DOA Audit Tool HIPAA Security - Medi-Cal DOA HIPAA Security - Medicare Medi-Cal DOA Tool UM/CM/QI Medicare DOA Tool UM/CM/QI Medi-Cal UM Referral Template Sub-Contracted Facility/Agency Services and Delegated Functions Approved Referral Audit Tool (Excel) California Specific - Reporting Requirements (PDF) Care Coordinator to Member Ratio Template 5.1 (Excel) Care Coordinator Training for Supporting Self-Direction (Excel) Care Management California Children's Services Review Tool (PDF) Care Transition Cases Log (Excel) Credentialing and Recredentialing Report for Delegated Networks (Excel) Credentialing and Recredentialing Report (Excel) Delegation Oversight Audit Preparation Instructions - IEHP DualChoice (Word) Delegation Oversight Audit Preparation Instructions - Medi-Cal (NCQA) (Word) Delegation Oversight Audit Preparation Instructions - Medi-Cal (Word) Denial Log Review Tool - IEHP DualChoice (Excel) Denial Log Review Tool - IEHP Medi-Cal (Excel) DOA CAP Response Form (Excel) Enrollee Protections Reporting Template, CA2.1 (Excel) IEHP ASM File Template (Excel) IEHP Universe Expedited Auth MESAR Data Dictionary (PDF) IEHP Universe Expedited Auth MESAR Template (Excel) IEHP Universe M_Claims Data Dictionary (PDF) IEHP Universe M_Claims Template (Excel) IEHP Universe M_SAR Table 1 Standard and Expedited Service Authorization Requests (Excel) IEHP Universe PYMT_C Table 3 Payment Organization Determinations and Reconsiderations (Excel) IEHP Universe Standard Auth MSSAR Data Dictionary (PDF) IEHP Universe Standard Auth MSSAR Template (Excel) IPA Care Management Review Tool - IEHP DualChoice (PDF) IPA Delegation Agreement - IEHP DualChoice (Word) IPA Delegation Agreement - Medi-Cal (Word) IPA Performance Evaluation Tool (Excel) Medi-Cal Care Coordination Review Tool (PDF) Medi-Cal Monthly Care Management Log (PDF) Medi-Cal SPD Review Tool Data Dictionary (PDF) MM Capitated Financial Alignment Model Reporting Requirements (PDF) Monthly CCS Referral Log 2.0 (PDF) Monthly Medicare Care Management Log 2.3 (PDF) Monthly Medicare Plan Outreach Log 1.1 (PDF) Practitioner Profile Template (Excel) Precontractual Audit Preparation Instructions - IEHP DualChoice (Word) Precontractual Audit Preparation Instruction - Medi-Cal (Word) Program Description - Denial letter Sanction - IEHP DualChoice (PDF) Referral Universe (Excel) Request for UM Criteria Log (Word) Response to Request for UM Criteria Letter (Word) Second Opinion Tracking Log (Word) (Back to top) Grievance The Grievance Forms below are for your Member's use when filing a complaint, or has an appeal regarding any aspect of care or service provided by you. Please select the Appeal and Grievance form appropriate for their use: Medi-Cal Form      English (PDF)      Spanish (PDF)      Chinese (PDF)      Vietnamese (PDF) Medicare Form      English (PDF)      Spanish (PDF)      Chinese (PDF)      Vietnamese (PDF) The following IEHP DualChoice (HMO D-SNP) Letters will be effective January 1, 2023:      English (PDF)      Spanish (PDF)      Chinese (PDF)      Vietnamese (PDF) Appeal Resolution Process - Medi-Cal - [English] (Word) Appeal Resolution Process - Medi-Cal - [Spanish] (Word) Grievance Resolution Process - Medi-Cal - [English] (Word) Grievance Resolution Process - Medi-Cal - [Spanish] (Word) Provider Fair Hearing Process (Word) Provider Grievance Acknowledgement Letter (Word) Provider Grievance Resolution Letter (Word) (Back to top) Growth Chart Inland Empire Health Plan (IEHP) offers you easy access to useful reference materials and forms you may need. It's just one click away. Select the growth chart form that you need by clicking on the link below: (0-36 months): Head Circumference-For-Age And Weight- For-Length Percentiles           Boys (PDF)          Girls (PDF) (0-36 months): Length and Weight-For-Age Percentiles           Boys (PDF)          Girls (PDF) (2-20 years): Stature and Weight-For-Age-Percentiles           Boys (PDF)         Girls (PDF) (2-20 years): Body Mass Index For-Age Percentiles           Boys (PDF)          Girls (PDF) (Back to top) Health and Wellness DPP Rx Pad (PDF) (Back to top)   Historical Data Form Historical Data Form (PDF) (Back to top) Inland Regional Center Early Start (0-36 months) Referral (PDF) Early Start Online Application Eligibility and Intake IRC Referrals (3-99+ years): San Bernardino County: For Providers - (909) 890-4711 // Intake - (909) 890-3148 Riverside County: For Providers - (909) 890-4763 // Intake - (951) 826-2648 (Back to top) Medi-Cal Letter Templates A complete template includes all documents listed under each template in the order specified listed. Changes can only be made to highlighted areas, any changes made outside of the highlighted areas are strictly prohibited by DHCS. Click on the title to expand the menu and download desired document. Member Authorization Letter English Last Updated: 09/20/2022 Spanish Last Updated: 09/20/2022   Chinese Last Updated: 09/20/2022   Vietnamese Last Updated: 09/20/2022   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023 Continuity of Care Authorization Letter English Last Updated: 09/20/2022   Spanish Last Updated: 09/20/2022   Chinese Last Updated: 09/20/2022   Vietnamese Last Updated: 09/20/2022   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023 Notice of Action – Carve Out English Last Updated: 12/29/2022   Spanish Last Updated: 12/29/2022   Chinese Last Updated: 12/29/2022   Vietnamese Last Updated: 12/29/2022   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023 Independent Medical Review (IMR) Form - [English] [Spanish] [Chinese] [Vietnamese] Updated May 22, 2023 Notice of Action - Delay English Last Updated: 12/27/2022   Spanish Last Updated: 12/27/2022   Chinese Last Updated: 12/27/2022   Vietnamese Last Updated: 12/27/2022   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023 Independent Medical Review (IMR) Form - [English] [Spanish] [Chinese] [Vietnamese] Updated May 22, 2023 Notice of Action - Deny English Last Updated: 12/27/2022   Spanish Last Updated: 12/27/2022   Chinese Last Updated: 12/27/2022   Vietnamese Last Updated: 12/27/2022   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023 Independent Medical Review (IMR) Form - [English] [Spanish] [Chinese] [Vietnamese] Updated May 22, 2023 Notice of Action - Modify English Last Updated: 12/28/2022   Spanish Last Updated: 12/28/2022   Chinese Last Updated: 12/28/2022   Vietnamese Last Updated: 12/28/2022   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023 Independent Medical Review (IMR) Form - [English] [Spanish] [Chinese] [Vietnamese] Updated May 22, 2023 Notice of Action - Terminate English Last Updated: 01/06/2023   Spanish Last Updated: 01/06/2023   Chinese Last Updated: 01/06/2023   Vietnamese Last Updated: 01/06/2023   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023 Independent Medical Review (IMR) Form - [English] [Spanish] [Chinese] [Vietnamese] Updated May 22, 2023 Other Health Care Coverage Requesting Provider Letter English Last Updated: 03/17/2021   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023 Continuity of Care Terminate Letter English Last Updated: 09/20/2022   Spanish Last Updated: 09/20/2022   Chinese Last Updated: 09/20/2022   Vietnamese Last Updated: 09/20/2022   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023 Specialist Termination Letter English Last Updated: 09/20/2022   Spanish Last Updated:09/20/2022   Chinese Last Updated:09/20/2022   Vietnamese Last Updated:09/20/2022   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023 Prior Authorization Not Required English Last Updated: 09/20/2022   Spanish Last Updated:09/20/2022   Chinese Last Updated:09/20/2022   Vietnamese Last Updated:09/20/2022   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 14, 2023 (Back to top) Medicare-Medicaid Plan Letter Templates A complete template includes all documents listed under each template in the order specified listed. Changes can only be made to highlighted areas, any changes made outside of the highlighted areas are strictly prohibited by CMS. Click on the title to expand the menu and download desired document. Carve-Out Information Letter English Last Updated: 11/12/2017   Spanish Last Updated: 10/31/2017   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022 Denial Reason Matrix English Last Updated: 07/03/2018   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022 Detailed Explanation of Non-Coverage English Last Updated: 12/17/2021   Spanish Last Updated: 12/17/2021   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022 Detailed Notice of Discharge English Last Updated: 12/17/2021   Spanish Last Updated: 12/17/2021   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022 Expedited Criteria Not Met English Last Updated: 10/31/2017   Spanish Last Updated: 10/31/2017   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022 Extension Needed for Additional Information English Last Updated: 10/31/2017   Spanish Last Updated: 10/31/2017   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022 Integrated Denial Notice - Part B Drugs - 7 day appeal - IPA English Last Updated: 02/14/2022   Spanish Last Updated: 02/14/2022   Chinese Last Updated: 02/14/2022   Vietnamese Last Updated: 02/14/2022   Independent Medical Review - [English] [Spanish] [Chinese] [Vietnamese] Updated October 7, 2022 Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022 Integrated Denial Notice - Part C - 30 day appeal - IPA English Last Updated: 03/08/2022   Spanish Last Updated: 02/14/2022   Chinese Last Updated: 02/14/2022   Vietnamese Last Updated: 02/14/2022   Independent Medical Review - [English] [Spanish] [Chinese] [Vietnamese] Updated October 7, 2022 Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022 Integrated Denial of Payment Notice - 7 day appeal - IPA English Last Updated: 03/17/2021   Spanish Last Updated: 10/18/2021   Independent Medical Review - [English] [Spanish] [Chinese] [Vietnamese] Updated October 7, 2022 Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022 Integrated Denial of Payment Notice - 30 day appeal - IPA English Last Updated: 03/17/2021   Spanish Last Updated: 04/12/2017   Independent Medical Review - [English] [Spanish] [Chinese] [Vietnamese] Updated October 7, 2022 Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022 Notice of Authorization of Services English Last Updated: 10/31/2017   Spanish Last Updated: 10/31/17   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022 Notice of Dismissal of Coverage English Last Updated:03/10/2022   Spanish Last Updated:03/10/2022   Chinese Last Updated:03/10/2022   Vietnamese Last Updated:03/10/2022   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022 Notice of Medicare Non-Coverage English Last Updated: 10/31/2017   Spanish Last Updated: 10/31/2017   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022 Notice of Reinstatement of Coverage English Last Updated: 10/31/2017   Spanish Last Updated: 10/31/2017   Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022 (Back to top) NEW D-SNP Letter Templates These templates should not be used until the effective date of January 2, 2023. Please continue using the current Medicare DualChoice letter templates currently seen on this webpage for the remainder of 2022. A complete template includes all documents listed under each template in the order specified listed. Changes can only be made to highlighted areas, any changes made outside of the highlighted areas are strictly prohibited by CMS. Click on the title to expand the menu and download desired document. AOR Dismissal Letter English Last Updated: 09/26/2022   Spanish Last Updated:09/26/2022   Chinese Last Updated:09/26/2022   Vietnamese Last Updated:09/26/2022   Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated July 14, 2023 AOR Request Letter English Last Updated: 09/26/2022   Spanish Last Updated:09/26/2022   Chinese Last Updated:09/26/2022   Vietnamese Last Updated:09/26/2022   Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated July 14, 2023 Continuity of Care - Notice of Authorization  English Last Updated:08/24/2023   Spanish Last Updated:08/24/2023   Chinese Last Updated:08/24/2023   Vietnamese Last Updated:08/24/2023 Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated July 14, 2023 Continuity of Care – Notice of Termination English Last Updated: 09/26/2022   Spanish Last Updated:09/26/2022   Chinese Last Updated:09/26/2022   Vietnamese Last Updated:09/26/2022   Nondiscrimination Notice, Tagline, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated July 14, 2023 Detailed Explanation of Non-Coverage English Last Updated: 09/26/2022   Spanish Last Updated:09/26/2022   Chinese Last Updated:09/26/2022   Vietnamese Last Updated:09/26/2022   Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated July 14, 2023 Detailed Notice of Discharge English Last Updated: 12/20/2022   Spanish Last Updated:12/20/2022   Chinese Last Updated:12/20/2022   Vietnamese Last Updated:12/20/2022   Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated July 14, 2023 Expedited Criteria Not Met English Last Updated: 09/26/2022   Spanish Last Updated: 09/26/2022   Chinese Last Updated: 09/26/2022   Vietnamese Last Updated: 09/26/2022   Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated July 14, 2023 Extension Needed for Additional Information English Last Updated: 09/26/2022   Spanish Last Updated: 09/26/2022   Chinese Last Updated: 09/26/2022   Vietnamese Last Updated: 09/26/2022   Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated July 14, 2023 Informational Letter to Beneficiary and PCP English Last Updated: 09/26/2022   Spanish Last Updated: 09/26/2022   Chinese Last Updated: 09/26/2022   Vietnamese Last Updated: 09/26/2022   Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated July 14, 2023 Notice of Authorization of Services English Last Updated: 09/27/2022   Spanish Last Updated: 09/27/2022   Chinese Last Updated: 09/27/2022   Vietnamese Last Updated: 09/27/2022   Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated July 14, 2023 Notice of Dismissal of Coverage Request English Last Updated: 09/26/2022   Spanish Last Updated: 09/26/2022   Chinese Last Updated: 09/26/2022   Vietnamese Last Updated: 09/26/2022   Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated July 14, 2023 Notice of Medicare Non-Coverage English Last Updated:09/27/2022   Spanish Last Updated:09/27/2022   Chinese Last Updated:09/27/2022   Vietnamese Last Updated:09/27/2022   Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated July 14, 2023 Cancelled Relocation Letter English Last Updated: 09/22/2022   Spanish Last Updated:09/22/2022   Chinese Last Updated:09/22/2022   Vietnamese Last Updated:09/22/2022   Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated July 14, 2023 Long-Term Care IPA and PCP Change Letter English Last Updated: 09/26/2022   Spanish Last Updated:09/26/2022   Chinese Last Updated:09/26/2022   Vietnamese Last Updated:09/26/2022   Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated July 14, 2023 Coverage Decision Letter Part B - 7 Day Appeal English Last Updated: 10/03/2022   Spanish Last Updated:10/03/2022   Chinese Last Updated:10/03/2022   Vietnamese Last Updated:10/03/2022   *Additional Information for IPAs: Please include the integrated Coverage Decision Letter, the most recent IMR form, application instructions, DMHC’s toll-free telephone number, and an envelope addressed to DMHC. Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated July 14, 2023 Independent Medical Review (IMR) Form - [English] [Spanish] [Chinese] [Vietnamese] Updated January 01, 2023 State Fair Hearing Form - [English] [Spanish] [Chinese] [Vietnamese] Updated September 01, 2021 Coverage Decision Letter Medical – 30 Day Appeal English Last Updated: 10/03/2022   Spanish Last Updated:10/03/2022   Chinese Last Updated:10/03/2022   Vietnamese Last Updated:10/03/2022   *Additional Information for IPAs: Please include the integrated Coverage Decision Letter, the most recent IMR form, application instructions, DMHC’s toll-free telephone number, and an envelope addressed to DMHC. Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated July 14, 2023 Independent Medical Review (IMR) Form - [English] [Spanish] [Chinese] [Vietnamese] Updated January 01, 2023 State Fair Hearing Form - [English] [Spanish] [Chinese] [Vietnamese] Updated September 01, 2021 Coverage Decision Letter - Claims English Last Updated: 11/22/2022   Spanish Last Updated:11/22/2022   Chinese Last Updated:11/22/2022   Vietnamese Last Updated:11/22/2022   Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated July 14, 2023   (Back to top) Medicare Certificates of Medical Necessity (CMN) & DME Information Forms (DIF) Positive Airway Pressure Devices for Obstructive Sleep Apnea (PDF) Enteral and Parenteral Nutrition (PDF) External Infusion Pump (PDF) Osteogenesis Stimulators (PDF) Oxygen (PDF) Seat Lift Mechanisms (PDF) Continuation Form (PDF) Transcutaneous Electrical Nerve Stimulator (TENS) (PDF) Pneumatic Compression Device (PDF) (Back to top) Non-Contracted Providers To submit a referral to IEHP, please fill out the referral form below, include all clinical notes and fax it to IEHP. If you are referring back to yourself, please indicate such. If you need IEHP to direct the referral, please indicate that on the form. Referral Authorization Request Form - Non-Contracted Providers (PDF) If you are interested in becoming a network Provider, please click here. (Back to top) Perinatal IEHP provides standard risk assessment forms that can be used by all Providers of obstetrical (OB) services. Please refer to IEHP Provider Policy 10D1, "Obstetrical Services, Guidelines for Obstetrical Services" for further detail. To obtain copies, simply click on the links below. Edinburgh Postnatal Depression Screening Tool - English (PDF) Edinburgh Postnatal Depression Screening Tool - Spanish (PDF) ACOG Antepartum Record (PDF) California Prenatal Screening Program (PDF) Contraceptive Informed Choice Form - English (Word) Contraceptive Informed Choice Form - Spanish (Word) Initial Perinatal Risk Assessment Form - English (Word) Initial Perinatal Risk Assessment Form - Spanish (Word) (Back to top) Pharmacy Click here for Pharmacy forms. Part D Excluded Provider Letter - English (Word) Part D Excluded Provider Letter - Spanish (Word)  Prescription Transition Notice - English (PDF) Prescription Transition Notice - Spanish (PDF) Request for Addition or Deletion of a Drug to the Formulary (PDF) (Back to top) Provider Preventable Conditions (PPC) By clicking on these links, you will be leaving the IEHP website. On May 23,2017, the Department of Healthcare Services (DHCS) released All Plan Letter (APL) 17-009, reporting requirements related to Provider Preventable Conditions. In conjunction, DHCS released Dual Plan Letter (DPL) 17-002. As part of these instructions, the Health Plan, Network Providers, Delegates, Contracted Hospitals, and ambulatory surgical centers must report using PPC Form on DHCS secure online portal for both Medicare and Medi-Cal lines of business. Further information is available on the following pages: Instructions for Completing Online Reporting of PPCs Medi-Cal Guidance on Reporting Provider-Preventable Conditions Frequently Asked Questions All Plan Letter (APL) 17-009 Duals Plan Letter (DPL) 17-002 PPC Form Medicare and Medi-Cal lines of business must follow the instructions below: Providers are REQUIRED to send a copy of the completed PPC submission from the DHCS secure online portal to IEHP by fax at (909) 890-5545 within five (5) business days of reporting to DHCS; IEHP does not pay Provider claims nor reimburse a Provider for a PPC, in accordance with 42 CFR Section 438.3(g) and IEHP's three-way Cal MediConnect contract. Per IEHP policy and the Coordinated Care Initiative 3-Way Contract, IEHP reserves the right to recover or recoup any claim related to a PPC; As outlined in both the APL/DPL - Reporting Requirements related to Provider Preventable Conditions, the following classify as PPCs and must be reported: Category 1 - HCACs (For Any Inpatient Hospital Setting in Medicaid) Any unintended foreign object retained after surgery A clinically significant air embolism An incidence of blood incompatibility A stage III or stage IV pressure ulcer that developed during the patient's stay in the hospital A significant fall or trauma that resulted in fracture, dislocation, intracranial injury, crushing injury, burn, or electric shock A catheter-associated urinary tract infection Vascular catheter-associated infection Any of the following manifestations of poor glycemic control: diabetic ketoacidosis; nonketotic hyperosmolar coma; hypoglycemic coma; secondary diabetes with ketoacidosis; or secondary diabetes with hyperosmolarity A surgical site infection following: Coronary artery bypass graft (CABG) - mediastinitis Bariatric surgery; including laparoscopic gastric bypass, gastroenterostomy, laparoscopic gastric restrictive surgery Orthopedic procedures; including spine, neck, shoulder, elbow Cardiac implantable electronic device procedures Deep vein thrombosis/pulmonary embolism following total knee replacement or hip replacement with pediatric and obstetric exceptions Latrogenic pneumothorax with venous catheterization A vascular catheter-associated infection Category 2 - Other Provider Preventable Conditions (For Any Health Care Setting) Wrong surgical or other invasive procedure performed on a patient Surgical or other invasive procedure performed on the wrong body part Surgical or other invasive procedure performed on the wrong patient (Back to top) UM/CM Acute Hospital Discharge Needs Request Form (PDF) Acute Inpatient Data Sheet (Word) Advance Health Care Directive - [English] (PDF) Advance Health Care Directive - [Spanish] (PDF) Advance Health Care Directive FAQs - [English] (Word) Advance Health Care Directive FAQs - [Spanish] (Word) Authorization or Refusal to Release Medical Record - Out of Network Family Planning - [English] (PDF) Authorization or Refusal to Release Medical Record - Out of Network Family Planning - [Spanish] (PDF) Authorization for Use and/or Disclosure of Patient Health Information - English (PDF) Authorization for Use and/or Disclosure of Patient Health Information - Spanish (PDF) Behavioral Health Hospital Survey - Corrective Action Plan Tool (PDF) Behavioral Health Hospital Survey Tool (PDF) California Minor Consent and Confidentiality Laws (PDF) Care Management Referral Form (PDF) CCS-GHPP Client Service Auth Request - Established Case (PDF) CCS-GHPP Client Service Auth Request - New Case (PDF) Consent for HIV Test - English (PDF) Consent for HIV Test - Spanish (PDF) Consent for Special Procedure - English (Word) Consent for Special Procedure - Spanish (PDF) Corrective Action Plan Notification Tool (PDF) Desert AIDS Project Enrollment Form (PDF) DMHC Provider Appointment Availability Survey Methodology (PDF) DMHC Provider Appointment Availability Survey Tools (PDF) GHPP Application to Determine Eligibility (PDF) Health Plan Referral Form for Out-of-Network and Special Services (Word) Health Risk Assessment (HRA) - IEHP DualChoice (HMO D-SNP) - English (PDF) - effective 1/1/2023 Health Risk Assessment (HRA) - IEHP DualChoice (HMO D-SNP) - Spanish (PDF) - effective 1/1/2023 Health Risk Assessment (HRA) - IEHP DualChoice (HMO D-SNP) - Chinese (PDF) - effective 1/1/2023 Health Risk Assessment (HRA) - IEHP DualChoice (HMO D-SNP) - Vietnamese (PDF) - effective 1/1/2023 HIV Testing Sites - Riverside and San Bernardino (PDF) Home Health Check Off List (PDF) Home Modification Consent Form - English (PDF) - effective 04/01/2023 Home Modification Consent Form - Spanish (PDF) - effective 04/01/2023 Home Modification Consent Form - Chinese (PDF) - effective 04/01/2023 Home Modification Consent Form - Vietnamese (PDF) - effective 04/01/2023 IEHP Medical Record Review Survey Addendum (PDF) Interim Facility Site Review (Assessment) Tool  (PDF) Interim Facility Site Review (On-Site) Tool  (PDF) Long Term Care Initial Review Form (Word) Long Term Care (LTC) Follow-Up Review Form (Word)  Long Term Care (LTC) Data Sheet (PDF) MC 171 Form and Instruction 05-07 (PDF) Medi-Cal FFS-Approved Transplant Centers of Excellence (PDF) Medicare Non-Covered Benefits (Word) My Path Palliative Care Program CAP Form (PDF) Non-Emergency Medical Transportation (NEMT) Physician Certification Statement (PCS) (PDF) PCP Referral Tracking Log (Word) Periodicity Schedule - Dental (PDF) Provider Appointment Availability Survey Manual (PDF) Referral Audit CAP Notification Letter (Word) Referral Audit Corrective Action Plan Tool (Word) Referral Form (PDF) Reportable Diseases and Conditions - Riverside (PDF) Reportable Diseases and Conditions - San Bernardino (PDF) Service Request Form for Skilled Nursing Facilities (PDF) Service Request for Skilled Nursing Facilities (PDF) SNF Initial Review (PDF) SNF Follow-up Review (PDF) Specialty Office Service Authorization Sets Grid (Word) Standing Referral and Extended Access Referral to Specialty Care (PDF) Sterilization Consent Form PM-330 PM-330 Form - Tips and Example (PDF) PM-330 Form - English (PDF) PM-330 Form - Spanish (PDF) Transplant Team Referral Form (Word) Transportation Requests Form (SNF & LTC) (PDF) Transportation Requests Form (Hospital) (PDF) UM Timeliness Standards - IEHP DualChoice (Word) UM Timeliness Standards - Medi-Cal (Word) Urgent Care CAP Complete Tool and Notification Letter (PDF) Wound Assessment - Admission (PDF) Wound Assessment - Follow - Up (PDF) Wound Assessment - Addendum (PDF) (Back to top) Vision Ophthalmologist Referral Form (PDF) Vision Exception Request (VER) Form (PDF) PCP Vision Report Form (PDF) IEHP Lab Form (PDF) Medi-Cal Non-Covered Services/Materials Waiver Form-English (PDF) Medi-Cal Non-Covered Services/Materials Waiver Form-Spanish (PDF) Medi-Cal Non-Covered Services/Materials Waiver Form-Chinese (PDF) Medi-Cal Non-Covered Services/Materials Waiver Form-Vietnamese (PDF) The following IEHP DualChoice (HMO D-SNP) Letters will be effective January 1, 2023: IEHP DualChoice (HMO D-SNP) Non-Covered Services/Materials Waiver Form-English (PDF) IEHP DualChoice (HMO D-SNP) Non-Covered Services/Materials Waiver Form-Spanish (PDF) IEHP DualChoice (HMO D-SNP) Non-Covered Services/Materials Waiver Form-Chinese (PDF) IEHP DualChoice (HMO D-SNP) Non-Covered Services/Materials Waiver Form-Vietnamese (PDF) (Back to top) Other AEVS Alpha Codes (PDF) Attachment I - Statement of Agreement by Supervising Provider (PDF) Authorization of Release - Use & Disclosure of PHI - English (PDF) Authorization of Release - Use & Disclosure of PHI - Spanish (PDF) Bariatric Surgeon Case Volume Attestation (PDF) BIC Card (Word) Change in Hospital Affiliation Letter (Word)  Change in IPA Affiliation Letter (Word) Chronic Care Improvement Program (CCIP) Planning & Reporting Document (Word) Corrective Action Plan Notification Tool (Word) CMS 1696 Appointment of Representative - English (PDF) CMS 1696 Appointment of Representative - Spanish (PDF) Compliant Termination Letter (Word) Contract Maintenance Request Form (PDF) Coverage Determination Form - Provider and Member - [Chinese] (Word) Coverage Determination Form - Provider and Member - [Spanish] (Word) Credentialing Subcommittee Termination Letter (PDF) Death Master File Identity Attestation (PDF) Delegation of Services Agreement and Supervising Physician Form (PDF) DHCS MMCD Facility Site Review (FSR) Standards (PDF) DHCS MMCD Facility Site Review (FSR) Tool (PDF) DHCS MMCD FSR Attachment 0C - Physical Accessibility Review Survey (Word) DHCS MMCD FSR Attachment 0D - Ancillary Physical Accessibility Review Survey (PDF) DHCS MMCD FSR Attachment 0E - CBAS Physical Accessibility Review Survey (PDF) DHCS MMCD Medical Record Review (MRR) Standards (PDF) DHCS MMCD Medical Record Review (MRR) Tool (PDF) Frozen Enrollment Change Status (Word) Hospital Admitting Arrangement Attestation - Admitter (PDF) Hospital Admitting Arrangement Attestation - Admitting Physician (PDF) Hospital Admitting Arrangement Attestation - Hospitalist (PDF) Hospital Admitting Privileges Reference by Specialty (PDF) Hospital Geographic Service Areas (Word) IEHP Addendum E (PDF) IEHP ID Card - Medi-Cal (Word) IEHP ID Card - DualChoice (PDF) IEHP Interim Facility Site Review Tool (Word) IEHP Medical Record Review Survey Addendum (PDF) IEHP Urgent Care Center Evaluation Tool (PDF) IEHP PCP Leave of Absence Coverage Form (Word) IEHP Peer Review Level I and Credentialing Appeal (PDF) IEHP Peer Review Process and Level II Appeal (PDF) IPA Hospital Link Responsibility Grid - IEHP DualChoice (Excel) IPA Hospital Link Responsibility Grid - Medi-Cal (PDF) Licensed Midwife Attestation (PDF) Limited Enrollment Change Status (Word) Member PCP Termination Notification Letter - [English] (Word) Member PCP Termination Notification Letter - [Spanish] (Word) Non-Compliant Termination Letter (Word) Over Enrollment Change Status (Word) Patient Transfer Agreement (PDF)  Peer Review Termination Letter (PDF) Persons with Disabilities Workgroup Application (Word) Plan Choice Form - Riverside - English - Medi-Cal (PDF)  Plan Choice Form - Riverside - Spanish - Medi-Cal (PDF) Plan Choice Form - SB - English - Medi-Cal (PDF) Plan Choice Form - SB - Spanish - Medi-Cal (PDF) Prescribing Arrangements for DEA and CDS Eligible Practitioners (PDF) Provider Preventable Conditions (Word) Provider Privilege Adjustment Request Form (PDF) Specialty Network Review (PDF) The Code of Conduct of the Persons with Disabilities Workgroup (Word) Transgender Questionnaire (PDF) Urgent Care CAP Complete Tool and Notification Letter (Word) Verification of Qualifications for HIV/AIDS Physician Specialists (PDF) Work History Form Past Five (5) Years' Request (PDF) 2017 Model Output Report (MOR) Data File Layout (PDF) (Back to top) You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.

- Pharmacy

Dual Choice Cal MediConnect Plan (Medicare-Medicaid Plan).

- Urgent Care

HP Dual Choice Cal MediConnect Plan (Medicare-Medicaid Plan).