Search Results For : " MAKE FREEDHARDEMAN UNIVERSITY "
Próximos Eventos - Respire bien, viva bien (San Bernardino)
Próximos Eventos - Vivir bien en la comunidad: Reacciones saludables (San Bernardino)
Próximos Eventos - Cómo ser mamá: Cómo cuidar de su bebé (en línea)
rata temas que ayudarán a proteger la salud de su bebé y mantenerlo seguro, como seguridad en el auto, chequeos, evaluaciones y sueño sin riesgos. Haga clic aquí para inscribirse en esta clase de WebEx Número de sesión: 26341775891 Descargar Webex para usuarios de Apple Descargar Webex para usuarios de Android Descargar Webex para usuarios de PC
Próximos Eventos - Vivir bien en la comunidad: Cómo establecer objetivos (Riverside)
. Tema: Cómo establecer objetivos para mejorar su vida: Aprenderá a establecer objetivos para conseguir la vida que quiera tener. También aprenderá a establecer objetivos razonables. Haga clic aquí para inscribirse en esta clase en persona Dirección Centro de Recursos para la Comunidad IEHP (Riverside) 3590 Tyler St Riverside, CA 92503
Próximos Eventos - Entienda la diabetes: Alimentación saludable, 1 (Victorville)
s en dos partes. En la parte 1, le mostraremos qué comidas tienen un mayor (y un menor) impacto en los niveles de azúcar en la sangre y qué comidas (y grasas) son mejores opciones para controlarlos. Además, recibirá consejos para reducir la grasa y el colesterol. Haga clic aquí para inscribirse en esta clase en persona Dirección Centro de Recursos para la Comunidad IEHP (Victorville) 12353 Mariposa Rd Suites C-2 & C-3 Victorville, CA 92395
Próximos Eventos - Taller “Coma saludable, permanezca activo” (Perris)
vertido para toda la familia! No es necesario tener una costosa membresía para un gimnasio. Acompáñenos para una divertida clase en la que podrá disfrutar la actividad física por medio de SPARK (deportes, juegos y recreación activa para niños). Se aceptan personas de todas las edades y capacidades. Haga clic aquí para inscribirse en esta clase en persona Dirección Centro de Recursos para la Familia de Mead Valley 21091 Rider Street. Perris, CA 92570
Próximos Eventos - Corazón saludable: Mantenga controlado su colesterol + Apoye su salud: Apunte a tener un peso saludable (Perris)
Próximos Eventos - Vivir bien en la comunidad: Cómo desarrollar apoyo (Riverside)
ades. Tema: Cómo conseguir apoyo para alcanzar sus objetivos: Aprenderá a encontrar a las personas indicadas que lo ayudarán cuando enfrente problemas para alcanzar su objetivo. Haga clic aquí para inscribirse en esta clase en persona Dirección Centro de Recursos para la Comunidad IEHP (Riverside) 3590 Tyler St Riverside, CA 92503
Próximos Eventos - Cómo ser mamá: Cómo cuidar de su bebé (Perris)
rata temas que ayudarán a proteger la salud de su bebé y mantenerlo seguro, como seguridad en el auto, chequeos, evaluaciones y sueño sin riesgos. Haga clic aquí para inscribirse en esta clase en persona Dirección Centro de Recursos para la Familia de Mead Valley 21091 Rider Street. Perris, CA 92570
Próximos Eventos - Corazón saludable: ¡Llénese de energía! Dígale “sí” a la actividad física + Controle su presión arterial (Perris)
Próximos Eventos - Plan de cuidados avanzados: Mi vida, mi decisión (EN LÍNEA)
ia médica. ¿Quién decidirá sobre su atención médica cuando usted no pueda hacerlo? ¿Saben sus seres queridos cómo decidir por usted? Esta clase lo ayudará a responder estas dos preguntas. También le mostraremos dónde puede obtener un formulario llamado “Instrucciones por Adelantado”, cómo completarlo y por qué debería tener uno. Planeamos fiestas de cumpleaños y bodas, ¿por qué no planear nuestra futura atención médica? Haga clic aquí para inscribirse en esta clase de WebEx Número de sesión: 26325687202 Descargar Webex para usuarios de Apple Descargar Webex para usuarios de Android Descargar Webex para usuarios de PC
MediCal - Provider Network Expansion Fund
d is to support the hiring of PCPs, Specialists, and Advanced Practice Providers that will serve the Medi-Cal population in the Inland Empire. Entities that hire qualified candidates are eligible to receive a subsidy up to $75,000 for Advanced Practice Providers, $100,000 for PCPs, and $150,000 for Specialists. All candidates must be a new access point in IEHP's network and not have prior history in the Inland Empire. Please take note of the following:
The NEF Program will be targeting specific Provider types. The Provider types and corresponding regions displayed below comprise the list of positions that are currently eligible to receive a subsidy through the NEF Program.
The funding disbursement schedule is as follows:
50% when the qualified candidate completes credentialing
25% when the candidate completes six (6) months of service
25% when the candidate completes one (1) year of service
Entities that are interested in receiving support through the NEF Program must submit a complete application to be considered for the funding opportunity. Completed applications and questions should be e-mailed to NEFProgram@iehp.org
NEF Program Description (PDF)
NEF Application (PDF)
You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.
Click on the following links to jump to that specific section:
Corona/Temecula/Hemet
High Desert
Low Desert
Mohave Valley
Palo Verde Valley
Riverside
San Bernardino Proper
West San Bernardino
Corona/Temecula/Hemet
Family Practice
Internal Medicine
Pediatrics
Cardiac/Thoracic Surgery
General Surgery
Genetics
OB/GYN
Pulmonary Medicine
Plastic Surgery
Psychiatry
Urology
High Desert
Family Practice
Internal Medicine
Pediatrics
Allergy and Immunology
Cardiac/Thoracic Surgery
Cardiology
Dermatology
General Surgery
Genetics
Neurology
Neurosurgery
OB/GYN
Oncology/Hematology
Orthopedic Surgery
Otolaryngology
Pain Management
Pediatric Subspecialties
Physical Therapy
Podiatry
Psychiatry
Psychology
Pulmonary Medicine
Rheumatology
Speech Therapy
Urology
Low Desert
Family Practice
Internal Medicine
Pediatrics
Allergy and Immunology
Cardiology
General Surgery
OB/GYN
Pain Management
Pediatric Surgery
Physical Therapy
Psychiatry
Pulmonary Medicine
Rheumatology
Urology
Mohave Valley
Family Practice
Internal Medicine
Pediatrics
Allergy and Immunology
Cardiology
Dermatology
Gastroenterology
General Surgery
Nephrology
Neurology
OB/GYN
Oncology/Hematology
Ophthalmology
Otolaryngology
Pain Management
Psychiatry
Pulmonary Medicine
Rheumatology
Palo Verde Valley
Family Practice
Internal Medicine
Pediatrics
Allergy and Immunology
Cardiology
Dermatology
Endocrinology
Gastroenterology
General Surgery
Neurology
OB/GYN
Ophthalmology
Otolaryngology
Pain Management
Physical Therapy
Podiatry
Psychiatry
Pulmonary Medicine
Speech Therapy
Urology
Riverside
Family Practice
Internal Medicine
Pediatrics
Cardiology
Dermatology
General Surgery
Genetics
OB/GYN
Occupational Therapy
Ophthalmology
Pain Management
Podiatry
Psychiatry
Speech Therapy
Urology
San Bernardino Proper
Family Practice
Internal Medicine
Pediatrics
Allergy and Immunology
Dermatology
OB/GYN
Pain Management
Pediatric Surgery
Psychiatry
Pulmonary Medicine
West San Bernardino
Family Practice
Internal Medicine
Pediatrics
Genetics
OB/GYN
Pediatric Surgery
Plastic Surgery
Psychiatry
Updated May 5, 2023
MediCal - Forms
liance
Delegation Oversight Audit (DOA)
Grievance
Growth Chart
Health and Wellness
Historical Data Form
Inland Regional Center
Medi-Cal Letter Templates
Medicare-Medicaid Plan Letter Templates
D-SNP Letter Templates
Medicare
Non-Contracted Providers
Perinatal
Pharmacy
Provider Preventable Conditions (PPC)
UM/CM
Vision
Other
Behavioral Health
ABA 6 Month and Exit Progress Report Template (Word)
ABA Exit Letter Template (Word)
ABA Service Hour Log (Word)
ABA School BHT Services Request Form (Word)
Authorization Release of Information Form - English (PDF)
Authorization Release of Information Form - Spanish (PDF)
Behavioral Health Authorization Request Form (PDF)
BHT Social Skills Template (Word)
Coordination of Care Treatment Plan Form (PDF)
No Further Treatment Request Form (PDF)
Psych Testing Battery Plan (for Psychologist use only) (PDF)
(For BH Providers Only) Transition of Care Tool (PDF)
Claims
For Integrated Denial Notices please click here.
Please select on the links below to obtain the revised CMS 1500 form (version 02/12) and the CMS 1500 Reference Instruction Manual.
Provider Identified Overpayment Form (PDF)
Provider Identified Overpayment Form (Multiple) (PDF)
Provider Dispute Resolution (PDR) (PDF)
Claims Project Spreadsheet (Excel)
Clean Claim Tool Guide - UB04 Inpatient Form (PDF)
Clean Claim Tool Guide - UB04 Outpatient Form (PDF)
Waiver of Liability Statement - IEHP Dual Choice (HMO D-SNP) - effective January 2023 (PDF)
Revised CMS 1500 Health Insurance Claim Form (PDF)
CMS 1500 Reference Instruction Manual (PDF)
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Compliance
Member Incentive Forms
Focus Group Incentive (FGI) - Request for Approval Form (PDF)
Focus Group Incentive (FGI) - Evaluation Form (PDF)
Member Incentive (MI) Program - Request for Approval (PDF)
Member Incentive (MI) Program - Annual Update/End of Program Evaluation (PDF)
Survey Incentive (SI) - Request for Approval Form (PDF)
Survey Incentive (SI) - Evaluation Form (PDF)
Nondiscrimination Language
Nondiscrimination Language Access Notice:
Medi-Cal (PDF)
Medicare (PDF)
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Delegation Oversight Audit (DOA)
Biographical Information Sheet
Credentialing DOA Audit Tool
HIPAA Security - Medi-Cal DOA
HIPAA Security - Medicare
Medi-Cal DOA Tool UM/CM/QI
Medicare DOA Tool UM/CM/QI
Medi-Cal UM Referral Template
Sub-Contracted Facility/Agency Services and Delegated Functions
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Grievance
The Grievance Forms below are for your Member's use when filing a complaint, or has an appeal regarding any aspect of care or service provided by you. Please select the Appeal and Grievance form appropriate for their use:
Medi-Cal Form
English (PDF)
Spanish (PDF)
Chinese (PDF)
Vietnamese (PDF)
Medicare Form
English (PDF)
Spanish (PDF)
Chinese (PDF)
Vietnamese (PDF)
The following IEHP DualChoice (HMO D-SNP) Letters will be effective January 1, 2023:
English (PDF)
Spanish (PDF)
Chinese (PDF)
Vietnamese (PDF)
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Growth Chart
Inland Empire Health Plan (IEHP) offers you easy access to useful reference materials and forms you may need. It's just one click away. Select the growth chart form that you need by clicking on the link below:
(0-36 months): Head Circumference-For-Age And Weight- For-Length Percentiles
Boys (PDF) Girls (PDF)
(0-36 months): Length and Weight-For-Age Percentiles
Boys (PDF) Girls (PDF)
(2-20 years): Stature and Weight-For-Age-Percentiles
Boys (PDF) Girls (PDF)
(2-20 years): Body Mass Index For-Age Percentiles
Boys (PDF) Girls (PDF)
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Health and Wellness
DPP Rx Pad (PDF)
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Historical Data Form
Historical Data Form (PDF)
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Inland Regional Center
Early Start (0-36 months) Referral (PDF)
Early Start Online Application
Eligibility and Intake
IRC Referrals (3-99+ years):
San Bernardino County: For Providers - (909) 890-4711 // Intake - (909) 890-3148
Riverside County: For Providers - (909) 890-4763 // Intake - (951) 826-2648
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Medi-Cal Letter Templates
A complete template includes all documents listed under each template in the order specified listed. Changes can only be made to highlighted areas, any changes made outside of the highlighted areas are strictly prohibited by DHCS.
Click on the title to expand the menu and download desired document.
Member Authorization Letter
English
Last Updated: 09/20/2022
Spanish
Last Updated: 09/20/2022
Chinese
Last Updated: 09/20/2022
Vietnamese
Last Updated: 09/20/2022
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2022
Continuity of Care Authorization Letter
English
Last Updated: 09/20/2022
Spanish
Last Updated: 09/20/2022
Chinese
Last Updated: 09/20/2022
Vietnamese
Last Updated: 09/20/2022
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2022
Notice of Action – Carve Out
English
Last Updated: 12/29/2022
Spanish
Last Updated: 12/29/2022
Chinese
Last Updated: 12/29/2022
Vietnamese
Last Updated: 12/29/2022
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2022
Independent Medical Review (IMR) Form - [English] [Spanish] [Chinese] [Vietnamese] Updated May 22, 2023
Notice of Action - Delay
English
Last Updated: 12/27/2022
Spanish
Last Updated: 12/27/2022
Chinese
Last Updated: 12/27/2022
Vietnamese
Last Updated: 12/27/2022
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2022
Independent Medical Review (IMR) Form - [English] [Spanish] [Chinese] [Vietnamese] Updated May 22, 2023
Notice of Action - Deny
English
Last Updated: 12/27/2022
Spanish
Last Updated: 12/27/2022
Chinese
Last Updated: 12/27/2022
Vietnamese
Last Updated: 12/27/2022
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2022
Independent Medical Review (IMR) Form - [English] [Spanish] [Chinese] [Vietnamese] Updated May 22, 2023
Notice of Action - Modify
English
Last Updated: 12/28/2022
Spanish
Last Updated: 12/28/2022
Chinese
Last Updated: 12/28/2022
Vietnamese
Last Updated: 12/28/2022
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2022
Independent Medical Review (IMR) Form - [English] [Spanish] [Chinese] [Vietnamese] Updated May 22, 2023
Notice of Action - Terminate
English
Last Updated: 01/06/2023
Spanish
Last Updated: 01/06/2023
Chinese
Last Updated: 01/06/2023
Vietnamese
Last Updated: 01/06/2023
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2022
Independent Medical Review (IMR) Form - [English] [Spanish] [Chinese] [Vietnamese] Updated May 22, 2023
Other Health Care Coverage Requesting Provider Letter
English
Last Updated: 03/17/2021
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2022
Continuity of Care Terminate Letter
English
Last Updated: 09/20/2022
Spanish
Last Updated: 09/20/2022
Chinese
Last Updated: 09/20/2022
Vietnamese
Last Updated: 09/20/2022
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2022
Specialist Termination Letter
English
Last Updated: 09/20/2022
Spanish
Last Updated:09/20/2022
Chinese
Last Updated:09/20/2022
Vietnamese
Last Updated:09/20/2022
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2022
Prior Authorization Not Required
English
Last Updated: 09/20/2022
Spanish
Last Updated:09/20/2022
Chinese
Last Updated:09/20/2022
Vietnamese
Last Updated:09/20/2022
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2022
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Medicare-Medicaid Plan Letter Templates
A complete template includes all documents listed under each template in the order specified listed. Changes can only be made to highlighted areas, any changes made outside of the highlighted areas are strictly prohibited by CMS.
Click on the title to expand the menu and download desired document.
Carve-Out Information Letter
English
Last Updated: 11/12/2017
Spanish
Last Updated: 10/31/2017
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022
Denial Reason Matrix
English
Last Updated: 07/03/2018
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022
Detailed Explanation of Non-Coverage
English
Last Updated: 12/17/2021
Spanish
Last Updated: 12/17/2021
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022
Detailed Notice of Discharge
English
Last Updated: 12/17/2021
Spanish
Last Updated: 12/17/2021
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022
Expedited Criteria Not Met
English
Last Updated: 10/31/2017
Spanish
Last Updated: 10/31/2017
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022
Extension Needed for Additional Information
English
Last Updated: 10/31/2017
Spanish
Last Updated: 10/31/2017
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022
Integrated Denial Notice - Part B Drugs - 7 day appeal - IPA
English
Last Updated: 02/14/2022
Spanish
Last Updated: 02/14/2022
Chinese
Last Updated: 02/14/2022
Vietnamese
Last Updated: 02/14/2022
Independent Medical Review - [English] [Spanish] [Chinese] [Vietnamese] Updated October 7, 2022
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022
Integrated Denial Notice - Part C - 30 day appeal - IPA
English
Last Updated: 03/08/2022
Spanish
Last Updated: 02/14/2022
Chinese
Last Updated: 02/14/2022
Vietnamese
Last Updated: 02/14/2022
Independent Medical Review - [English] [Spanish] [Chinese] [Vietnamese] Updated October 7, 2022
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022
Integrated Denial of Payment Notice - 7 day appeal - IPA
English
Last Updated: 03/17/2021
Spanish
Last Updated: 10/18/2021
Independent Medical Review - [English] [Spanish] [Chinese] [Vietnamese] Updated October 7, 2022
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022
Integrated Denial of Payment Notice - 30 day appeal - IPA
English
Last Updated: 03/17/2021
Spanish
Last Updated: 04/12/2017
Independent Medical Review - [English] [Spanish] [Chinese] [Vietnamese] Updated October 7, 2022
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022
Notice of Authorization of Services
English
Last Updated: 10/31/2017
Spanish
Last Updated: 10/31/17
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022
Notice of Dismissal of Coverage
English
Last Updated:03/10/2022
Spanish
Last Updated:03/10/2022
Chinese
Last Updated:03/10/2022
Vietnamese
Last Updated:03/10/2022
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022
Notice of Medicare Non-Coverage
English
Last Updated: 10/31/2017
Spanish
Last Updated: 10/31/2017
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022
Notice of Reinstatement of Coverage
English
Last Updated: 10/31/2017
Spanish
Last Updated: 10/31/2017
Nondiscrimination Notice & Taglines - [English] [Spanish] [Chinese] [Vietnamese] Updated October 27, 2022
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NEW D-SNP Letter Templates
These templates should not be used until the effective date of January 2, 2023. Please continue using the current Medicare DualChoice letter templates currently seen on this webpage for the remainder of 2022.
A complete template includes all documents listed under each template in the order specified listed. Changes can only be made to highlighted areas, any changes made outside of the highlighted areas are strictly prohibited by CMS.
Click on the title to expand the menu and download desired document.
AOR Dismissal Letter
English
Last Updated: 09/26/2022
Spanish
Last Updated:09/26/2022
Chinese
Last Updated:09/26/2022
Vietnamese
Last Updated:09/26/2022
Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated February 21, 2023
AOR Request Letter
English
Last Updated: 09/26/2022
Spanish
Last Updated:09/26/2022
Chinese
Last Updated:09/26/2022
Vietnamese
Last Updated:09/26/2022
Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated February 21, 2023
Continuity of Care - Notice of Authorization
English
Last Updated: 09/26/2022
Spanish
Last Updated:09/26/2022
Chinese
Last Updated:09/26/2022
Vietnamese
Last Updated:09/26/2022
Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated February 21, 2023
Continuity of Care – Notice of Termination
English
Last Updated: 09/26/2022
Spanish
Last Updated:09/26/2022
Chinese
Last Updated:09/26/2022
Vietnamese
Last Updated:09/26/2022
Nondiscrimination Notice, Tagline, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated February 21, 2023
Detailed Explanation of Non-Coverage
English
Last Updated: 09/26/2022
Spanish
Last Updated:09/26/2022
Chinese
Last Updated:09/26/2022
Vietnamese
Last Updated:09/26/2022
Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated February 21, 2023
Detailed Notice of Discharge
English
Last Updated: 12/20/2022
Spanish
Last Updated:12/20/2022
Chinese
Last Updated:12/20/2022
Vietnamese
Last Updated:12/20/2022
Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated February 21, 2023
Expedited Criteria Not Met
English
Last Updated: 09/26/2022
Spanish
Last Updated: 09/26/2022
Chinese
Last Updated: 09/26/2022
Vietnamese
Last Updated: 09/26/2022
Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated February 21, 2023
Extension Needed for Additional Information
English
Last Updated: 09/26/2022
Spanish
Last Updated: 09/26/2022
Chinese
Last Updated: 09/26/2022
Vietnamese
Last Updated: 09/26/2022
Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated February 21, 2023
Informational Letter to Beneficiary and PCP
English
Last Updated: 09/26/2022
Spanish
Last Updated: 09/26/2022
Chinese
Last Updated: 09/26/2022
Vietnamese
Last Updated: 09/26/2022
Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated February 21, 2023
Notice of Authorization of Services
English
Last Updated: 09/27/2022
Spanish
Last Updated: 09/27/2022
Chinese
Last Updated: 09/27/2022
Vietnamese
Last Updated: 09/27/2022
Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated February 21, 2023
Notice of Dismissal of Coverage Request
English
Last Updated: 09/26/2022
Spanish
Last Updated: 09/26/2022
Chinese
Last Updated: 09/26/2022
Vietnamese
Last Updated: 09/26/2022
Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated February 21, 2023
Notice of Medicare Non-Coverage
English
Last Updated:09/27/2022
Spanish
Last Updated:09/27/2022
Chinese
Last Updated:09/27/2022
Vietnamese
Last Updated:09/27/2022
Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated February 21, 2023
Cancelled Relocation Letter
English
Last Updated: 09/22/2022
Spanish
Last Updated:09/22/2022
Chinese
Last Updated:09/22/2022
Vietnamese
Last Updated:09/22/2022
Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated February 21, 2023
Long-Term Care IPA and PCP Change Letter
English
Last Updated: 09/26/2022
Spanish
Last Updated:09/26/2022
Chinese
Last Updated:09/26/2022
Vietnamese
Last Updated:09/26/2022
Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated February 21, 2023
Coverage Decision Letter Part B - 7 Day Appeal
English
Last Updated: 10/03/2022
Spanish
Last Updated:10/03/2022
Chinese
Last Updated:10/03/2022
Vietnamese
Last Updated:10/03/2022
*Additional Information for IPAs: Please include the integrated Coverage Decision Letter, the most recent IMR form, application instructions, DMHC’s toll-free telephone number, and an envelope addressed to DMHC.
Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated February 21, 2023
Independent Medical Review (IMR) Form - [English] [Spanish] [Chinese] [Vietnamese] Updated January 01, 2023
State Fair Hearing Form - [English] [Spanish] [Chinese] [Vietnamese] Updated September 01, 2021
Coverage Decision Letter Medical – 30 Day Appeal
English
Last Updated: 10/03/2022
Spanish
Last Updated:10/03/2022
Chinese
Last Updated:10/03/2022
Vietnamese
Last Updated:10/03/2022
*Additional Information for IPAs: Please include the integrated Coverage Decision Letter, the most recent IMR form, application instructions, DMHC’s toll-free telephone number, and an envelope addressed to DMHC.
Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated February 21, 2023
Independent Medical Review (IMR) Form - [English] [Spanish] [Chinese] [Vietnamese] Updated January 01, 2023
State Fair Hearing Form - [English] [Spanish] [Chinese] [Vietnamese] Updated September 01, 2021
Coverage Decision Letter - Claims
English
Last Updated: 11/22/2022
Spanish
Last Updated:11/22/2022
Chinese
Last Updated:11/22/2022
Vietnamese
Last Updated:11/22/2022
Nondiscrimination Notice, Taglines, Language Insert - [English] [Spanish] [Chinese] [Vietnamese] Updated February 21, 2023
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Medicare
Certificates of Medical Necessity (CMN) & DME Information Forms (DIF)
Positive Airway Pressure Devices for Obstructive Sleep Apnea (PDF)
Enteral and Parenteral Nutrition (PDF)
External Infusion Pump (PDF)
Osteogenesis Stimulators (PDF)
Oxygen (PDF)
Seat Lift Mechanisms (PDF)
Continuation Form (PDF)
Transcutaneous Electrical Nerve Stimulator (TENS) (PDF)
Pneumatic Compression Device (PDF)
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Non-Contracted Providers
To submit a referral to IEHP, please fill out the referral form below, include all clinical notes and fax it to IEHP. If you are referring back to yourself, please indicate such. If you need IEHP to direct the referral, please indicate that on the form.
Referral Authorization Request Form - Non-Contracted Providers (PDF)
If you are interested in becoming a network Provider, please click here.
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Perinatal
IEHP provides standard risk assessment forms that can be used by all Providers of obstetrical (OB) services. Please refer to IEHP Provider Policy 10D1, "Obstetrical Services, Guidelines for Obstetrical Services" for further detail. To obtain copies, simply click on the links below.
Edinburgh Postnatal Depression Screening Tool - English (PDF)
Edinburgh Postnatal Depression Screening Tool - Spanish (PDF)
ACOG Antepartum Record (PDF)
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Pharmacy
Click here for Pharmacy forms.
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Provider Preventable Conditions (PPC)
By clicking on these links, you will be leaving the IEHP website.
On May 23,2017, the Department of Healthcare Services (DHCS) released All Plan Letter (APL) 17-009, reporting requirements related to Provider Preventable Conditions. In conjunction, DHCS released Dual Plan Letter (DPL) 17-002. As part of these instructions, the Health Plan, Network Providers, Delegates, Contracted Hospitals, and ambulatory surgical centers must report using PPC Form on DHCS secure online portal for both Medicare and Medi-Cal lines of business.
Further information is available on the following pages:
Instructions for Completing Online Reporting of PPCs
Medi-Cal Guidance on Reporting Provider-Preventable Conditions
Frequently Asked Questions
All Plan Letter (APL) 17-009
Duals Plan Letter (DPL) 17-002
PPC Form
Medicare and Medi-Cal lines of business must follow the instructions below:
Providers are REQUIRED to send a copy of the completed PPC submission from the DHCS secure online portal to IEHP by fax at (909) 890-5545 within five (5) business days of reporting to DHCS;
IEHP does not pay Provider claims nor reimburse a Provider for a PPC, in accordance with 42 CFR Section 438.3(g) and IEHP's three-way Cal MediConnect contract. Per IEHP policy and the Coordinated Care Initiative 3-Way Contract, IEHP reserves the right to recover or recoup any claim related to a PPC;
As outlined in both the APL/DPL - Reporting Requirements related to Provider Preventable Conditions, the following classify as PPCs and must be reported:
Category 1 - HCACs (For Any Inpatient Hospital Setting in Medicaid)
Any unintended foreign object retained after surgery
A clinically significant air embolism
An incidence of blood incompatibility
A stage III or stage IV pressure ulcer that developed during the patient's stay in the hospital
A significant fall or trauma that resulted in fracture, dislocation, intracranial injury, crushing injury, burn, or electric shock
A catheter-associated urinary tract infection
Vascular catheter-associated infection
Any of the following manifestations of poor glycemic control: diabetic ketoacidosis; nonketotic hyperosmolar coma; hypoglycemic coma; secondary diabetes with ketoacidosis; or secondary diabetes with hyperosmolarity
A surgical site infection following:
Coronary artery bypass graft (CABG) - mediastinitis
Bariatric surgery; including laparoscopic gastric bypass, gastroenterostomy, laparoscopic gastric restrictive surgery
Orthopedic procedures; including spine, neck, shoulder, elbow
Cardiac implantable electronic device procedures
Deep vein thrombosis/pulmonary embolism following total knee replacement or hip replacement with pediatric and obstetric exceptions
Latrogenic pneumothorax with venous catheterization
A vascular catheter-associated infection
Category 2 - Other Provider Preventable Conditions (For Any Health Care Setting)
Wrong surgical or other invasive procedure performed on a patient
Surgical or other invasive procedure performed on the wrong body part
Surgical or other invasive procedure performed on the wrong patient
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UM/CM
Acute Hospital Discharge Needs Request Form (PDF)
Authorization for Use and/or Disclosure of Patient Health Information - English (PDF)
Authorization for Use and/or Disclosure of Patient Health Information - Spanish (PDF)
Care Management Referral Form (PDF)
Consent for HIV Test - English (PDF)
Consent for HIV Test - Spanish (PDF)
Health Risk Assessment (HRA) - IEHP DualChoice (HMO D-SNP) - English (PDF) - effective 1/1/2023
Health Risk Assessment (HRA) - IEHP DualChoice (HMO D-SNP) - Spanish (PDF) - effective 1/1/2023
Health Risk Assessment (HRA) - IEHP DualChoice (HMO D-SNP) - Chinese (PDF) - effective 1/1/2023
Health Risk Assessment (HRA) - IEHP DualChoice (HMO D-SNP) - Vietnamese (PDF) - effective 1/1/2023
HIV Testing Sites - Riverside and San Bernardino (PDF)
Home Health Check Off List (PDF)
Home Modification Consent Form (PDF)
Long Term Care (LTC) Data Sheet (PDF)
Non-Emergency Medical Transportation (NEMT) Physician Certification Statement (PCS) (PDF)
Referral Form (PDF)
Service Request for Skilled Nursing Facilities (PDF)
SNF Initial Review (PDF)
SNF Follow-up Review (PDF)
Standing Referral and Extended Access Referral to Specialty Care (PDF)
Sterilization Consent Form PM-330
PM-330 Form - Tips and Example (PDF)
PM-330 Form - English (PDF)
PM-330 Form - Spanish (PDF)
Transportation Requests Form (SNF & LTC) (PDF)
Transportation Requests Form (Hospital) (PDF)
Wound Assessment - Admission (PDF)
Wound Assessment - Follow - Up (PDF)
Wound Assessment - Addendum (PDF)
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Vision
Ophthalmologist Referral Form (PDF)
Vision Exception Request (VER) Form (PDF)
PCP Vision Report Form (PDF)
IEHP Lab Form (PDF)
Medi-Cal Non-Covered Services/Materials Waiver Form-English (PDF)
Medi-Cal Non-Covered Services/Materials Waiver Form-Spanish (PDF)
Medi-Cal Non-Covered Services/Materials Waiver Form-Chinese (PDF)
Medi-Cal Non-Covered Services/Materials Waiver Form-Vietnamese (PDF)
The following IEHP DualChoice (HMO D-SNP) Letters will be effective January 1, 2023:
IEHP DualChoice (HMO D-SNP) Non-Covered Services/Materials Waiver Form-English (PDF)
IEHP DualChoice (HMO D-SNP) Non-Covered Services/Materials Waiver Form-Spanish (PDF)
IEHP DualChoice (HMO D-SNP) Non-Covered Services/Materials Waiver Form-Chinese (PDF)
IEHP DualChoice (HMO D-SNP) Non-Covered Services/Materials Waiver Form-Vietnamese (PDF)
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Other
Authorization of Release - Use & Disclosure of PHI - English (PDF)
Authorization of Release - Use & Disclosure of PHI - Spanish (PDF)
CMS 1696 Appointment of Representative - English (PDF)
CMS 1696 Appointment of Representative - Spanish (PDF)
Contracts Maintenance Request Form (PDF)
Provider Services Materials Request Form (PDF)
2017 Model Output Report (MOR) Data File Layout (PDF)
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You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.
MediCal - Pay for Performance (P4P)
(IEHP) Pay for Performance program, also known as P4P. IEHP’s P4P was designed to increase the provision of preventive health services to IEHP Members as well as improve HEDIS® results to ensure that all IEHP Direct DualChoice Members receive timely annual assessment visits with an emphasis on review and management of chronic illnesses.
IEHP Direct PCPs will be reimbursed directly by IEHP through the DualChoice Annual Visit program. PCPs participating in IEHP's network through an IPA only are not eligible for this program:
Overview (PDF)
DualChoice Annual Visit (PDF)
To learn more about P4P IEHP DualChoice Annual Visit, contact a Provider Services Representative at (909) 890-2054.
Click on the following links to jump to that specific section:
Provider Quality Incentives Brochure
Medicare P4P IEHP Direct
IEHP Direct Stars Incentive Program
D-SNP Model of Care Incentive Program
Global Quality P4P Program
OB/GYN P4P Program
Hospital P4P Program
Provider Quality Incentives Brochure
Inland Empire Health Plan (IEHP) is pleased to announce the 2022 Provider Quality Incentive Brochure.
2022 Provider Quality Incentive Brochure (PDF) | June 22, 2022
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Medicare P4P IEHP Direct Program
Inland Empire Health Plan (IEHP) is pleased to announce the Medicare P4P IEHP Direct Program. The goal of the program is designed to reward IEHP Direct Primary Care Providers (PCPs) for providing quality care to IEHP DualChoice Members.
Medicare P4P IEHP Direct Program Guide (PDF) Published: February 16, 2023
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IEHP Direct Stars Incentive Program
Inland Empire Health Plan (IEHP) is pleased to announce the IEHP Direct Stars Incentive Program for Primary Care Physicians (PCPs). The goal of the program is to reward PCPs who provide high-quality care to IEHP DualChoice (HMO D-SNP) members.
IEHP Direct Stars Incentive Program Guide (PDF) Updated: April 12, 2023
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D-SNP Model of Care Incentive Program
Inland Empire Health Plan (IEHP) is pleased to announce the D-SNP Model of Care Incentive Program for Independent Physicians Associations (IPAs). The goal of the program is to reward IPAs who provide high-quality care to IEHP DualChoice (HMO D-SNP) members.
D-SNP Model of Care Incentive Program (PDF) Published: March 24, 2023
Chronic Care Improvement Program Planning and Reporting Document
The Chronic Care Improvement Program (CCIP) Planning and Reporting document can be used for the following D-SNP Model of Care Incentive Program activity: Chronic Care Improvement Program (CCIP) Activity.
CCIP Planning and Reporting Document (Word Document)
CCIP Planning and Reporting Document - Reference Guide (PDF)
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Global Quality P4P Program
If you would like more information about IEHP’s GQ P4P Program or best practices to help improve quality scores and outcomes, visit our Secure Provider Portal, email the Quality Team at QualityPrograms@iehp.org or call the IEHP Provider Relations Team at (909) 890-2054.
2023 IEHP Global Quality P4P Program Guide IPA (PDF) Published: April 21, 2023
2023 IEHP Global Quality P4P Program Guide PCP (PDF) Published: April 20, 2023
2023 IEHP Global Quality P4P Program Guide IPA (PDF) Published: March 14, 2023
2022 IEHP Global Quality P4P Program Guide PCP (PDF) Published: April 20, 2023
2022 IEHP Global Quality P4P Program Guide IPA (PDF) Published: December 16, 2022
2022 Provider Quality Resource Guide (PDF) Published: July 14, 2022
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Quality Improvement Activity Strategy Forms
The Quality Improvement Activity (QIA) Strategy Forms can be used for the following 2023 and 2022 Global Quality P4P QIA Activities: Reducing Health Disparities and Potentially Avoidable Emergency Department Visits or Potentially Preventable Admissions.
2023 Equity Quality Improvement Activity #1 - Strategy Form (PDF)
2023 Quality Improvement Activity #2 - Strategy Form (PDF)
2022 Equity Quality Improvement Activity #1 - Strategy Form (PDF)
2022 Quality Improvement Activity #2 - Strategy Form (PDF)
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Potentially Avoidable Emergency Department (ED) Visits: Potentially Preventable Diagnosis Codes
The Potentially Preventable Diagnosis Code List includes diagnosis codes for visits to an ED in which the condition could be treated by a Physician or other health care Provider in a non-emergency setting or conditions that are potentially preventable or are ambulatory care sensitive.
Potentially Preventable Diagnosis List (PDF) Published: February 04, 2022
Patient Experience
This toolkit is full of proven tips and successful strategies based on the kinds of questions your IEHP Members could be asked to answer regarding their Provider's service. Your Provider Relations Team has targeted nine specific topics in this toolkit to help Providers and their staff continue to achieve the highest marks in Patient experience from their IEHP Members.
Serve Well Customer Service Toolkit (PDF)
Well Child
2021 Recommendations for Preventive Pediatric Health Care from the American Academy of Pediatrics (PDF)
Immunizations
IEHP provides vaccine coverage based on the latest ACIP recommendation and guidelines. Please refer to the Immunization Update and "Summary of Recommendations" for both Child and Adolescents AND Adult Vaccines as follows:
2023 Immunization Timing Chart - English (PDF)
2023 Immunization Timing Chart - Spanish (PDF)
2023 Immunization Timing Chart - Chinese (PDF)
2023 Immunization Timing Chart - Vietnamese (PDF)
Immunization Updates (PDF)
2023 Recommended Child and Adolescent Immunization Schedule (0-18 years) (PDF)
2023 Recommended Adult Immunization Schedule (19+ years) (PDF)
Adult Vaccines are a covered benefit and do not require prior authorization (must adhere to CDC/ACIP Immunization Recommendation and/or FDA approved indication).
Grow Well Childhood Immunization Toolkit for Providers (PDF)
This toolkit contains commonly used immunization codes, best practices for reporting immunizations including information on registering with CAIR, tips on talking with parents and information on understanding vaccination hesitancy.
CAIR2 Resource Guide (PDF)
This guide contains helpful links and contact information for locations to register for CAIR2 or current users.
Reimbursement process:
Complete a CMS1500 form by including the appropriate CPT codes, quantity dispensed and billed amount.
Mail:
IEHP Claims Department
P.O. Box 4349
Rancho Cucamonga, CA 91729-4349.
For the latest updates and news regarding the vaccines, please visit CDC's ACIP website at
https://www.cdc.gov/vaccines/hcp/acip-recs/index.html. By clicking on this link, you will be leaving the IEHP website.
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Quality Bonus Services Dispute Form
Please e-mail completed forms to QualityPrograms@iehp.org
Quality Bonus Service Dispute Request Form (PDF)
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OB/GYN P4P Program
Inland Empire Health Plan (IEHP) has released the OB/GYN P4P Program Guide which details the program requirements, performance measures, updated code sets, and payment timelines.
OB/GYN P4P Program Guide (PDF) Published: January 01, 2023
OB P4P Frequently Asked Questions FAQs (PDF) Published: February 13, 2023
Postpartum Depression Screening (PDF)
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Hospital P4P Program
Inland Empire Health Plan (IEHP) is pleased to announce the Hospital Pay For Performance Program (Hospital P4P) for IEHP Medi-Cal contracted Hospitals servicing Riverside and San Bernardino Counties. The goal of the Hospital P4P Program is to provide substantial financial rewards to Hospitals that meet quality performance targets and demonstrate high-quality care to IEHP Members.
2023 Hospital P4P Program Guide (PDF) Published: May 9, 2023
2023 Hospital P4P Program Guide (PDF) Published: March 23, 2023
P4P 2023 MX Data Contributions (PDF) Published: February 02, 2023
IEHP P4P 2023 Data Guidelines (PDF) Published: February 02, 2023
2022 Hospital P4P Program Guide (PDF) Published: March 20, 2023
P4P 2022 MX Data Contribution (PDF) Published: April 18, 2022
P4P 2022 MX Data Guidelines (PDF) Published: April 18, 2022
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Potentially Avoidable Emergency Department (ED) Visits: Potentially Preventable Diagnosis Codes
The Potentially Preventable Diagnosis Code List includes diagnosis codes for visits to an ED in which the condition could be treated by a Physician or other health care Provider in a non-emergency setting or conditions that are potentially preventable or are ambulatory care sensitive.
Potentially Preventable Diagnosis List (PDF) Published: February 04, 2022
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Substance Use Disorders and Mental Health Diagnosis Lists
The Substance Use Disorders and Mental Health Diagnosis Lists includes diagnosis codes to identify substance use disorders, drug overdose, mental health or intentional self-harm diagnoses.
Mental Health Diagnosis List (PDF) Published: February 02, 2022
Substance Use Disorders Diagnosis List (PDF) Published: February 02, 2022
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You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here
MediCal - Facility Site Review
th us to offer our members the highest quality care and service they need. Facility Site Reviews are the required standards by the California Department of Health Care Services (DHCS)/Medi-Cal Managed Care Division (MMCD) for all primary care provider (PCP) sites. Below you will find various resources in regards to DHCS information, Physical Accessibility Reviews (PARS), Facility Site Review (FSR), and Medical Record Reviews (MRR) as well as IEHP’s addendum tools for your reference.
Facility Site Review Training Index:
Department of Health Care Services (DHCS)
IEHP Addendum Tools
PARS
Facility Site Review
Medical Record Review
Department of Health Care Services (DHCS)
2022 Facility Site Review Standards (FSR) (PDF)
2022 Facility Site Review Tool (FSR) (PDF)
2022 Medical Record Review Standards (MRR) (PDF)
2022 Medical Record Review Tool (MRR) (PDF)
APL 22-017 - Facility Site Review and Medical Record Review (PDF)
DPL 14-005 - FSR Physical-Accessibility Reviews (PDF)
PL 12-006 - Revised FSR Tool (PDF)
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IEHP Addendum Tools
Att 06 - IEHP Urgent Care Evaluation Tool (PDF)
IEHP Interim Review (PDF)
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PARS
APL with PARS C (PDF)
APL with PARS D & CBAS (PDF)
PAR-FSR-C_PARS - Survey (PDF)
PAR-FSR-D_PARS - Ancillary (PDF)
PAR-FSR-E_PARS - CBAS (PDF)
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Facility Site Review Menu
Click on the following links to jump to that specific section:
Facility Site Review Audit Tool Sections
Additional Documents
Medical Record Review Audit Tool Sections
Additional Documents
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Access/Safety
Facility Site Review
Emergency Exit Routes Factsheet (PDF)
Evacuation Routes (PDF)
Glucometer Log (PDF)
Hemocue Log (PDF)
Medical Emergency, Earthquake, Fire Protocols (PDF)
Emergency Exit Routes Factsheet (PDF)
Pre-filled Emergency Medications Dosage Chart (PDF)
Sample Oxygen Tank Set (PDF)
Workplace Violence (PDF)
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Adult Preventive
Medical Record Review
ACES Screening (PDF)
Adult Health History (PDF)
Adult Sterilization & Special Consent P&P (PDF)
Alcohol Resources (PDF)
AUDIT-C (PDF)
Brief Addiction Monitor (BAM) (PDF)
Comprehensive Pediatric and Adult Health Assessment Forms (PDF)
CRAFFT-2.0 Clinician Interview (PDF)
Hepatitis Risk Assessment Tool (PDF)
Intimate Partner Violence (IPV) Screening Tools (PDF)
Intimate Partner Violence (IPV) and Sexual Violence Victimization Assessment Instruments for Use in Healthcare Settings (PDF)
PHQ-2 - Sample (PDF)
PHQ-9 - Sample (PDF)
Social Needs Screening Tool (PDF)
TB Risk Assessment Adult (PDF)
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Clinical Services
Facility Site Review
Checklist for Safe Vaccine Storage and Handling (PDF)
Clean and Dirty Sign (PDF)
Controlled Substance Distribution Log (PDF)
Controlled Substance Narcotic Log (PDF)
Monthly Expiration Date & Verification Log (PDF)
P&P Distribution of Sample Medications (PDF)
Patient Distribution Log for Samples (PDF)
Plan for Vaccine Protection in Case of Power Outage (PDF)
Radiology - Notice to Employees (PDF)
Sample Radiology Inspection Report (PDF)
Vaccine Information Sheet (VIS) Protocol (PDF)
Vaccine Storage (PDF)
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Coordination of Care
Medical Record Review
Adult Progress Note - Sample (PDF)
Missed Appointment Log - Sample (PDF)
Pediatric Progress Note - Sample (PDF)
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Documentation
Medical Record Review
Adult General Consent to Treat (PDF)
Advance Health Care Directive Acknowledgement Form (PDF)
CAIR Sharing Request (PDF)
General Consent to Treat Minor (PDF)
Medical Record Release (PDF)
Sample Medication List (PDF)
Signature Page - IEHP (PDF)
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Format
Medical Record Review
Acknowledgment of Receipt of Notice of Privacy Practice (PDF)
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Infection Control
Facility Site Review
AAP Infection Prevention and Control in Pediatric Ambulatory Settings - COVID (PDF)
Autoclave Log (PDF)
Biohazardous Sign (PDF)
Bloodborne Pathogens & Post Exposure Plan - Fillable (PDF)
Cleaning Schedule (PDF)
Communicable Disease (ISOLATION) Protocol (PDF)
Infection Control, Biohazardous Waste and Disposition of Patients with Contagious Disease (PDF)
Instrument Transportation Log (PDF)
Isolation & Transmissions Based Precautions (PDF)
OSHA Employee Injury Report Form (PDF)
P&P Autoclave (PDF)
P&P Autoclaving Instruments in Peel (PDF)
P&P Chemical Disinfection (PDF)
P&P Cold Sterilization (PDF)
P&P Transport for Reusable Instruments (PDF)
Reusable Sharps Container (PDF)
Safety Needle Fact Sheet (PDF)
Sharps Injury Log Sample (PDF)
Transfer Stations and Treatment Facilities (PDF)
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OB/CPSP Preventive
Medical Record Review
CPSP Initial and Trimester Assessment and Care Plan (PDF)
CPSP Postpartum Assessment and Care Plan (PDF)
Edinburgh Postnatal Depression Scale (EPDS) (PDF)
Required Documentation Checklist for OB (PDF)
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Office Management
Facility Site Review
Access Standards (PDF)
After Hour Script (PDF)
CLAS Standards (PDF)
Confidentiality Form (PDF)
Fax Sheet (PDF)
Medical Emergency, Earthquake, Fire Protocols (PDF)
Medical Record Release (PDF)
Office Hours Sample Form (PDF)
On-Call Provider Schedule (PDF)
PCP Referral Tracking Log (PDF)
Referral Process (PDF)
Sample Office Hours (PDF)
Wait Time Survey Tool (PDF)
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Pediatric Preventive
Medical Record Review
AAP Infection Prevention and Control in Pediatric Ambulatory Settings - COVID (PDF)
AAP Schedule (PDF)
AAP Supplemental Information (PDF)
Alcohol Resources (PDF)
AUDIT-C (PDF)
Brief Addiction Monitor (BAM) (PDF)
CDC BMI Growth Chart - Boys (PDF)
CDC BMI Growth Chart - Girls (PDF)
CDC Growth Chart Head Circumference - Boys (PDF)
CDC Growth Chart Head Circumference - Girls (PDF)
CDC Growth Chart Weight for Age - Boys (PDF)
CDC Growth Chart Weight for Age - Girls (PDF)
Child Health History - English (PDF)
Child Health History - Spanish (PDF)
Comprehensive Pediatric and Adult Health Assessment Forms (PDF)
CRAFFT-2.0 Clinician Interview (PDF)
Edinburgh Postnatal Depression Scale (EPDS) (PDF)
General Consent to Treat Minor (PDF)
Hepatitis Risk Assessment Tool (PDF)
Intimate Partner Violence (IPV) Screening Tools (PDF)
Intimate Partner Violence (IPV) and Sexual Violence Victimization Assessment Instruments for Use in Healthcare Settings (PDF)
Oral Health Risk Assessment Tool (PDF)
PEARLS Assessment (PDF)
PEARLS Teen Self-Assessment (PDF)
PHQ-2 - Sample (PDF)
PHQ-A - Sample (PDF)
Social Needs Screening Tool (PDF)
TB Risk Assessment Pediatrics (PDF)
What Do You Eat (8-19 years) - English (PDF)
What Do You Eat (8-19 years) - Spanish (PDF)
What Does Your Child Eat (Birth - 8 years) - English (PDF)
What Does Your Child Eat (Birth - 8 years) - Spanish (PDF)
Youth Nutrition and Activity Assessment (8 - 19 years) (PDF)
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Personnel
Facility Site Review
Accessibility Obligations of Medical Practices (PDF)
Bloodborne Pathogens & Post Exposure Plan - Fillable (PDF)
Domestic Violence (PDF)
Electronic Resources for Required Employee Training (PDF)
Employee File Checklist (PDF)
IEHP Cultural and Linguistics Training (PDF)
IEHP Evidence of Staff Training (PDF)
IEHP Grievance Resolution Process - English (PDF)
IEHP Grievance Resolution Process - Spanish (PDF)
IEHP P&P Child Abuse Reporting (PDF)
IEHP P&P Elder or Adult Abuse Reporting (PDF)
IEHP P&P Sensitive Services-Access Standards (PDF)
Medical Assistant Letter of Competency - Fillable (PDF)
Medical Assistant Venipuncture Form (PDF)
Medication Administration Procedures (PDF)
Mid-level Supervision of Medical Assistant (PDF)
Notice to Consumer PA Sign - English (PDF)
Notice to Consumer PA Sign - Spanish (PDF)
Notice to Consumer Sign - English (PDF)
Notice to Consumer Sign - Spanish (PDF)
SB697 Practice Agreement (PDF)
SOC 341 (PDF)
Standardized Procedures for Nurse Practitioner (PDF)
Suspected Child Abuse Report (PDF)
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Preventive Services
Facility Site Review
Pure Tone Audiometer (PDF)
Sample Eye Chart (PDF)
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Additional Documents
Facility Site Review
IEHP Phone List (PDF)
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Additional Documents
Medical Record Review
Online Resources for Medical Record Review (PDF)
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You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.
MediCal - Acerca de Medi-Cal
rtura de atención médica, cuidado dental y de la vista* a residentes de bajos ingresos de California que reúnen los requisitos.
¿Quién puede solicitar Medi-Cal y afiliarse a IEHP?
Las personas que viven en nuestra área de servicio (la mayor parte de los condados de Riverside y San Bernardino)
Las personas adultas con o sin hijos, niños, adultos mayores y personas con discapacidad
Las personas que cumplen las pautas de ingresos y otros requisitos del programa
Adultos indocumentados mayores de 50 años
¿Cuánto pagaré?
Los adultos no pagan ninguna prima mensual por la cobertura de Medi-Cal. Los niños con cobertura de Medi-Cal bajo el Programa de Seguro Médico para Niños (Children's Health Insurance Program, CHIP) tendrán una prima mensual baja.
¿Qué atención recibiré con Medi-Cal a través de IEHP?
La cobertura de su plan incluye:
Servicios para pacientes ambulatorios (de consulta externa)*
Servicios de emergencia
Servicios de Transgénero*
Atención paliativa y para enfermos terminales*
Hospitalización*
Atención de maternidad y para el recién nacido
Servicios de salud mental
Medicamentos con recetados
Servicios y dispositivos de rehabilitación y habilitación*
Servicios de laboratorio y radiología, como radiografías*
Servicios de prevención y bienestar, y manejo de enfermedades crónicas
Servicios sensibles
Servicios de tratamiento para trastornos por uso de sustancias
Servicios pediátricos
Servicios de la vista*
Transporte médico que no sea de emergencia (non-emergency medical transportation, NEMT)
Transporte no médico (non-medical transportation, NMT)
Servicios y Apoyo a Largo Plazo (Long-Term Services and Supports, LTSS)
Servicios de telesalud
Algunos de los servicios indicados están cubiertos solo si IEHP o su Asociación de Médicos Independientes (Independent Physician Association, IPA) los aprueban primero. Los servicios cubiertos que pueden necesitar ser aprobados primero por IEHP o su IPA o grupo médico están marcados con un asterisco (*).
¿Cómo solicito Medi-Cal?
Llame a los Asesores de Inscripción de IEHP al (866) 294-4347, lunes – viernes, 8am – 5pm. Los usuarios de TTY deben llamar al (800) 720-4347.
También puede llamar a Opciones de Atención Médica al 1-800-430-4263 o visitar www.healthcareoptions.dhcs.ca.gov. Los usuarios de TTY deben llamar al 1-800-430-7077.
Lectura importante para los Miembros de IEHP Medi-Cal
El Manual para Miembros de Medi-Cal
Este manual explica cómo obtener atención con IEHP y los beneficios cubiertos del plan.
Guía de Beneficios de Medi-Cal
Use esta guía para buscar información importante sobre los beneficios y servicios en su Manual para Miembros de IEHP.
Directorio de Proveedores de Medi-Cal
Enumera nuestra creciente red y las opciones para recibir la atención que necesita de forma rápida, de día y de noche.
Para ver los archivos PDF, debe tener el programa Adobe Acrobat Reader 6.0 o superior. Descargue una copia gratuita. Haga clic en Adobe Acrobat Reader.
IEHP DualChoice - Cómo obtener atención médica
n pocas excepciones, mientras sea Miembro de nuestro plan debe ver a proveedores de la red para obtener atención médica y servicios. Las únicas excepciones son las emergencias, la atención de urgencia cuando la red no esté disponible (normalmente, cuando usted está fuera del área), servicios de diálisis fuera del área y casos en los que IEHP DualChoice (HMO D-SNP) autorice el uso de proveedores fuera de la red.
¿Qué son los proveedores de la red?
Los proveedores de la red son los Doctoress y otros profesionales médicos, grupos médicos, hospitales y otros centros de atención médica que tienen un acuerdo con nosotros para aceptar nuestro pago como el pago total. Hemos hecho acuerdos para que estos proveedores presten servicios cubiertos a los Miembros de nuestro plan.
Todos los proveedores que participan en nuestro plan también tienen un contrato con nosotros para dar los beneficios cubiertos de Medi-Cal.
Cómo encontrar un Doctor
Use el Directorio de Proveedores y Farmacias de IEHP DualChoice abajo para encontrar un proveedor de la red:
Directorio de Proveedores y Farmacias de IEHP DualChoice de 2023 (PDF)
¿Qué es un Proveedor de Atención Primaria (PCP) y cuál es su rol en el Plan?
Un PCP es su Proveedor de Atención Primaria. Normalmente verá primero a su PCP para la mayoría de sus necesidades de atención médica de rutina. Su PCP también lo ayudará a organizar o coordinar el resto de los servicios cubiertos que reciba como Miembro de nuestro Plan. “Coordinar” sus servicios incluye controlar o consultar con otros proveedores del Plan sobre su atención y cómo está yendo, incluyendo:
sus radiografías
análisis de laboratorio, terapias
atención de doctores que son especialistas
hospitalizaciones y tratamiento continuo
Los proveedores de atención primaria (PCP) suelen tener vínculos con determinados hospitales. Cuando elija a su PCP, recuerde lo siguiente:
Debe elegir a su PCP de su Directorio de Proveedores y Farmacias. Llame a Servicios para Miembros de IEHP DualChoice si necesita ayuda para elegir PCP o cambiarlo.
Elija un PCP que esté en un radio de 10 millas o 15 minutos de su casa.
El PCP que elija solo puede ingresarlo a determinados hospitales. Intente elegir un PCP que pueda ingresarlo al hospital que quiera en un radio de 30 millas o 45 minutos de su domicilio.
Algunos hospitales tienen “hospitalistas” que se especializan en la atención de personas durante su hospitalización. Si lo ingresan en uno de estos hospitales, es posible que un “hospitalista” actúe como su cuidador mientras permanezca en el hospital. Cuando le den el alta del hospital, regresará con su PCP para sus necesidades de atención médica.
Si necesita cambiar de PCP por cualquier motivo, es posible que también tenga que cambiar de hospital y especialista. Su PCP debería hablar su idioma. Sin embargo, su PCP puede usar siempre los servicios de Language Line para obtener ayuda de un intérprete, si es necesario.
Si no elige un PCP cuando se una a IEHP DualChoice, elegiremos uno por usted. Le enviaremos su tarjeta de identificación con la información de su PCP. Recuerde que puede pedir un cambio de PCP en cualquier momento.
Puede cambiar de Doctor (y hospital) por cualquier motivo (una vez al mes). Si IEHP recibe su solicitud de cambio antes del día 25 del mes, el cambio entrará en vigor el primer día del siguiente mes; si IEHP recibe su solicitud de cambio después del día 25 del mes, el cambio entrará en vigor el primer día del mes siguiente (para algunos proveedores, es posible que necesite una referencia de su PCP).
Cómo obtener atención médica de un especialista
Normalmente verá primero a su Proveedor de Atención Primaria (PCP) para la mayoría de sus necesidades de atención médica de rutina, como chequeos físicos, inmunizaciones, etc. Cuando su PCP considere que usted necesita suministros o tratamientos especializados, su PCP tendrá que obtener autorización previa (es decir, aprobación con antelación) de su Plan o grupo médico. Esto se llama referencia. Su PCP enviará una referencia a su plan o grupo médico. Es muy importante que obtenga una referencia (aprobación con antelación) de su PCP antes de ver a un especialista del u otros proveedores determinados del Plan. Si no obtiene una referencia (aprobación con antelación) antes de recibir los servicios de un especialista, es posible que tenga que pagar usted mismo estos servicios.
¿Qué sucede si está fuera del área de servicio del plan cuando tiene una necesidad urgente de atención?
Imagínese que está temporalmente fuera del área de servicio de nuestro plan, pero sigue estando en los EE. UU.. Si tiene una necesidad urgente de recibir atención médica, es probable que no pueda encontrar o ir a ver a uno de los proveedores de la red de nuestro plan. En esta situación (cuando esté fuera del área de servicio y no pueda recibir atención médica de un proveedor de la red), nuestro plan cubrirá la atención médica que necesite con urgencia y que reciba de cualquier proveedor.
Nuestro plan no cubre la atención médica que necesite con urgencia ni cualquier otra atención médica si la recibe fuera de los EE. UU..
Cómo cambiar de Proveedor de Atención Primaria (PCP)
Puede cambiar de PCP por cualquier motivo, en cualquier momento. Además, es posible que su PCP se vaya de la red de proveedores de nuestro plan, y usted tenga que buscar un nuevo PCP. Si esto sucede, tendrá que cambiar a otro proveedor que sea parte de nuestro Plan. Si su PCP se va de nuestro Plan, se lo avisaremos y lo ayudaremos a elegir otro PCP para que pueda seguir recibiendo servicios cubiertos. Los Servicios para Miembros de IEHP DualChoice pueden ayudarlo a encontrar y elegir otro proveedor. Puede cambiar de Doctor llamando a Servicios para Miembros de IEHP DualChoice. Llame a Servicios para Miembros de IEHP DualChoice al (877) 273-IEHP (4347), 8am – 8pm (Hora del Pacífico), los 7 días de la semana, incluyendo feriados. Los usuarios de TTY deben llamar al (800) 718-4347.
Para obtener más información sobre los proveedores de la red, consulte el Capítulo 1 del Manual para Miembros de IEHP DualChoice.
IEHP DualChoice (HMO D-SNP) es un Plan HMO con un contrato con Medicare. La inscripción en IEHP DualChoice (HMO D-SNP) depende de la renovación del contrato. Esta no es una lista completa.
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La información de esta página está vigente desde el 01 de octubre de 2022
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