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Recursos para la Salud - Viruela del mono
está en la misma familia de los virus que causan la viruela. ¿Es la viruela del mono muy peligrosa? Los Centros de Control y Prevención de Enfermedades (Centers for Disease Control and Prevention, CDC) dijeron que la mayoría de las personas infectadas se recuperan en dos a cuatro semanas. Los que contrajeron el virus dijeron que el sarpullido (que aparece en forma de granos o ampollas) puede ser doloroso. Las personas con el sistema inmunológico debilitado, las personas embarazadas o que estén amamantando, las personas con antecedentes de eczema o los niños menores de 8 años pueden ser más propensos a enfermar gravemente o morir. ¿Cuáles son los síntomas? Los síntomas más frecuentes son: Fiebre y dolor de cabeza Dolores musculares y dolor de espalda Ganglios linfáticos inflamados Cansancio y escalofríos Dolor de garganta, congestión nasal o tos Sarpullido (es decir, granos o ampollas que aparecen en la cara, dentro de la boca y en otras partes del cuerpo) Si tiene síntomas de viruela del mono, llame al consultorio de su Doctor. ¿Cómo se propaga la viruela del mono? Se propaga por el contacto directo con una persona que tenga sarpullido, costras o fluidos corporales infectados. También se puede propagar por el contacto cara a cara o si se tocan objetos que hayan tocado personas infectadas. Las personas que no tienen síntomas de la viruela del mono no pueden contagiar el virus a otros. ¿Cómo puedo protegerme yo y proteger a mi familia? Tome estas precauciones: Evite el contacto piel con piel con personas que tengan sarpullido que parezca viruela del mono. Este sarpullido puede verse como ampollas o granos pequeños y puede causar comezón o ser doloroso. Evite el contacto con superficies o cosas que haya usado o tocado una persona con viruela del mono. Lávese las manos con frecuencia con agua y jabón durante 20 segundos o use un desinfectante para manos a base de alcohol. ¿Hay una vacuna de la viruela del mono? JYNNEOS es una vacuna de dos dosis que se desarrolló para proteger de la viruela del mono. La segunda dosis se debe poner cuatro semanas después de la primera. Consulte con su proveedor de atención médica si tiene alto riesgo de exposición o si estuvo en contacto con una persona con viruela del mono en las últimas dos semanas. En algunos casos, los medicamentos antivirales usados para tratar la viruela pueden tenerse en cuenta para tratar las infecciones por viruela del mono. Consulte con su proveedor de atención médica para obtener más información. ¿Quién se debe poner la vacuna? Los Centros de Control y Prevención de Enfermedades (Centers for Disease Control and Prevention, CDC) la recomiendan para los que hayan tenido contacto cercano con alguien con viruela del mono. Aunque cualquier persona expuesta a la viruela del mono puede infectarse, el 98 % de las infecciones actuales se han detectado en hombres que tienen relaciones sexuales con hombres. Hable con su Doctor si cree que ha estado expuesto a la viruela del mono. Si tiene síntomas de viruela del mono, llame al consultorio de su Doctor. Haga clic aquí para obtener más información. ¿Cuáles son los efectos secundarios de la vacuna? Los efectos secundarios más frecuentes son dolor, enrojecimiento y comezón en el lugar donde se pone la vacuna. También puede tener fiebre, dolor de cabeza, cansancio, náuseas, escalofríos y dolores musculares; sin embargo, estas son señales de que la vacuna está haciendo efecto, no de que esté enfermando. Estos efectos secundarios pueden durar varias semanas. ¿Es segura la vacuna? Es seguro ponerse la vacuna. Sin embargo, no debe vacunarse si tiene una reacción alérgica grave (anafilaxia) después de recibir la primera dosis de la vacuna JYNNEOS. Asegúrese de avisarle a su proveedor de atención médica si tiene una reacción alérgica grave a alguna vacuna. ¿Tengo que pagar la vacuna? Las vacunas de la viruela del mono son GRATUITAS. Su proveedor de atención médica debe ponerle la vacuna independientemente de su capacidad para pagar los gastos de administración.
Embarazo y Posparto - Embarazo y Posparto
ón prenatal, en la etapa inicial de su embarazo, mejora las posibilidades de tener un embarazo y un parto saludables. Recibir atención después del parto es crucial para que una mujer se asegure de que se está recuperando adecuadamente y de que recibe la ayuda que necesita para cuidar de sí misma y de su bebé.
IEHP ofrece programas de apoyo a nuestras Miembros durante y después del embarazo.
Aplicación Baby-N-Me
Esta es una aplicación gratuita para Miembros de IEHP que están embarazadas o que tienen un bebé menor de 2 años de edad. En esta aplicación, las mujeres embarazadas pueden obtener información actualizada sobre el desarrollo de su bebé, como videos de ultrasonido, herramientas prácticas, como una calculadora de peso, contestar una encuesta que evalúa si existe depresión posparto, programar recordatorios de citas, ¡y mucho más!
Los padres de un bebé menor de 2 años pueden obtener orientación y consejos de paternindad, información sobre el desarrollo adaptada a la edad de su bebé, estándares de alimentación y herramientas para llevar un registro de los cambios de pañal, el desarrollo y las vacunas. Puede descargar esta aplicación de forma gratuita a través de iTunes o Google Play
Loving Support
Loving Support está comprometido a ayudar a las madres a lograr sus metas relacionadas con la lactancia. La línea de ayuda ofrece consejos, referencias a grupos de apoyo a madres para que el proceso de lactancia tenga un buen comienzo. Los consultores de International Board Certified Lactation Consultants (IBCLC) también ofrecen orientación, estrategias para la extracción de leche y consejos para poder regresar al trabajo o a la escuela, u orientación sobre la extracción de leche para bebés prematuros. Llame a Loving Support para atender cualquier duda o inquietud que pueda tener durante el primer año o después. Puede llamar a la línea de ayuda de Loving Support, las 24 horas del día, los 7 días de la semana, al 888-451-2499 o al 951-358-7212. El personal habla inglés y español.
Recursos Adicionales
Centros para el Control y la Prevención de Enférmedades: Embarazo
Depresión Durante y Después del Embarazo
MediCal - Additional Resources & Tools
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After Hours Care
After Hours Phone Numbers
IEHP Access Standards
IEHP Direct Adult Hospitalists
LabCorp Locations
Urgent Care Clinics
After Hours Care
IEHP Providers can direct Members to access care after hours. After hour care includes the 24-Hour Nurse Advice Line, DocOnline and Urgent Care Clinics.
Fever? Pain? Cold? Call our 24-Hour Nurse Advice Line
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Your Members can call the IEHP 24-Hour Nurse Advice Line for medical advice anytime, day or night: 1-888-244-IEHP (4347)
DocOnline, an extension to the Nurse Advice Line, allows Members to speak with a board-certified Physician for advice after hours using telephonic and/or video devices. DocOnline Physicians will triage, assess, and provide diagnoses for minor acute conditions. Physicians may also give treatment advice, refill select prescriptions and refer Members for in-person care.
DocOnline FAQs (PDF)
Prescription Medication Refill List (PDF)
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After Hours Phone Numbers for Coverage Determination and Expedited Appeals
IEHP DualChoice (HMO D-SNP) Members
The following numbers are to be used for after hour requests:
Coverage Determinations:
Phone: (888) 860-1297
Expedited Appeals:
Phone: (866) 223-4347
Fax: (909) 890-5748
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IEHP Access Standards
On an annual basis, IEHP conducts the Appointment Availability Access Study. All Members must receive access to all covered services without regard to sex, race, color, religion, ancestry, national origin, creed, ethnic group identification, age, mental disability, physical disability, medical condition, genetic information, marital status, gender, gender identity, sexual orientation, or identification with any other persons or groups defined in Penal Code Section 422.56, except as needed to provide equal access to Limited English Proficiency (LEP) Members or Members with disabilities, or as medically indicated.
Appointment Standards for All Provider Types (PDF)| Last Revised: 12/12/2022
Appointment Standards for Behavioral Health (PDF)| Last Revised: 01/11/2023
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IEHP Direct Adult Hospitalists
Direct Adult Hospitalist (PDF) | Last Revised: 02/27/2023
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LabCorp Locations
A listing of LabCorp Patient Service Centers around the Inland Empire can be found below:
LabCorp Patient Service Centers (PDF)
LabCorp Patient Service Centers at Walgreens (PDF)
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Urgent Care Clinics
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Any of your IEHP Members needing medical attention may visit an Urgent Care Clinic after regular business office hours and on weekends. A listing of all Urgent Care Clinics is found on the IEHP Doctor Search.
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You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.
Junta Directiva - Dawn Rowe
in December 2018. Supervisor Rowe served on the Yucca Valley Town Council from 2010 to 2014.
Supervisor Rowe represents one of the largest districts in the county, spanning the Mojave Basin to the mountain communities and the city of Barstow to the valley communities. Supervisor Rowe was appointed to the IEHP Governing Board in January 2021.
Junta Directiva - Karen Spiegel
2018, y asumió su cargo el 8 de enero de 2019. El Segundo Distrito incluye a las comunidades no incorporadas de Coronita, El Cerrito, Home Gardens, Highgrove y las ciudades de Corona, Eastvale, Jurupa Valley, Norco y la mitad de la parte oeste de la ciudad de Riverside.
Karen Spiegel comenzó su carrera política como tesorera municipal electa para la ciudad de Corona en 1996. Después de seis años como tesorera, aceptó participar en las elecciones del Concejo Municipal en 2002 y fue Miembro del Concejo de la Ciudad de Corona durante 16 años y alcaldesa durante cuatro periodos. La labor que realizó es un reflejo de su excelencia, y su incomparable pasión por el servicio realmente la distingue. Promueve en la comunidad la participación con el gobierno de la ciudad y del condado, y ha presentado múltiples programas nuevos. Karen Spiegel ha sido reconocida por su liderazgo en asuntos de transporte regional, así como por su colaboración y asociaciones regionales.
Además de la labor en su Distrito, Karen Spiegel representa al Condado de Riverside a nivel regional y estatal en diversas organizaciones, y ha desempeñado un papel de liderazgo en muchas otras. Es un miembro activo de la comunidad y su dinamismo orientado al servicio la ha llevado a participar en muchas actividades cívicas, empresariales y comunitarias. Ha sido reconocida por su servicio con múltiples premios y reconocimientos a lo largo de los años.
Junta Directiva - Andrew Williams
Junta Directiva - Jeff Hewitt
ve a los más de 2.4 millones de residentes en seis ciudades incorporadas (Moreno Valley, Calimesa, Beaumont, Banning, Perris y Menifee) y a más de 25 comunidades no incorporadas. Fue asignado a la Junta Directiva de IEHP en enero de 2020.
Hewitt comenzó su carrera en el servicio público como miembro, y luego director, de la Comisión de Planificación de Calimesa. Luego fue elegido al Consejo de la Ciudad de Calimesa en 2010 y se desempeñó como alcalde por tres períodos consecutivos. Durante este tiempo, encabezó un audaz proyecto que transfirió los servicios de bomberos del condado a la ciudad, lo que le ahorró a Calimesa casi tres millones de dólares en los primeros dos años, a la vez que duplicó la cantidad de miembros en cada envío. Más importante aun, pudo lograr esto sin aumentar los impuestos o las tarifas.
Nativo de Inland Empire, el Supervisor Hewitt está dedicado a mejorar la calidad de vida de todos los residentes de la región.
Junta Directiva - Curt Hagman
vió en California State Assembly de 2008 a 2014 y representó comunidades en los condados de San Bernardino, Orange y Los Angeles. En enero de 2015 fue designado miembro de la Junta Directiva de IEHP (IEHP Governing Board).
Previo a su elección al cargo estatal, el supervisor Hagman contaba con un amplio currículum en el área de servicio público. Su experiencia en el gobierno local comenzó cuando fue Comisionado de Parques y Recreación en Chino Hills, lo que motivó en él una creciente pasión por el servicio público. El supervisor Hagman fue elegido para formar parte de City Council in 2004 y fue Mayor en 2008. Durante este periodo, trabajó en múltiples comités regionales que lo llevaron a enfrentar numerosos desafíos en su distrito electoral. A principios de 2011, también fue designado por el Portavoz de la Asamblea para formar parte de State Allocation Board, para trabajar con la Oficina de Construcción de Escuelas Públicas (Office of Public School Construction) en la distribución de fondos para los distritos escolares correspondientes con el propósito de garantizar la construcción adecuada de escuelas.
Junta Directiva - Eileen Zorn
tica clínica, la educación, la gestión operativa, la investigación y las mejoras en la calidad.
En enero de 2003, fue designada Miembro de la Junta Directiva de IEHP. La Sra. Zorn publicó diversos artículos relacionados con la atención médica y ha recibido varios reconocimientos y premios durante su carrera profesional. Obtuvo su título de Licenciada en Enfermería en Columbia Union College de Takoma Park, Maryland, y una Maestría en Enfermería en Loma Linda University en 1976.
Junta Directiva - Daniel P. Anderson
e las organizaciones sin fines de lucro. Ha dedicado los últimos doce años a abogar por el acceso a la atención médica de las personas sin seguro y de bajos ingresos.
El Dr. Anderson ha abordado temas sobre las necesidades relacionadas con la salud de las comunidades que no tienen seguro y que no tienen acceso a la atención médica en muchas conferencias y presentaciones que realiza para la comunidad. El 1 de abril de 2008 fue designado miembro de la Junta Directiva de IEHP. Actualmente es el Presidente/Director Ejecutivo de la Riverside Community Health Foundation. El Dr. Anderson recibió su título de Licenciado en Humanidades en Estudios Religiosos y tiene un título de Maestría en Divinidad y un Doctorado en Ministerio.
MediCal - Community Supports
e alternatives that MCPs may offer in place of services or settings covered under the California Medicaid State Plan.
Beginning January 1, 2022, IEHP will be offering 11 of the 14 DHCS Preapproved Community Supports services. Please click on the service for additional details.
Asthma Remediation
Environmental Asthma Trigger Remediations are physical modifications to a home environment that are necessary to ensure the health, welfare, and safety of the individual, or enable the individual to function in the home and without which acute asthma episodes could result in the need for emergency services and hospitalization.
Community Transition Services/Nursing Facility Transition to a Home
Assist members to live in the community and avoid further institutionalization. These services are non-recurring set-up expenses for individuals who are transitioning from a licensed facility to a living arrangement in a private residence where the person is directly responsible for his or her own living expenses.
Environmental Accessibility Adaptations (Home Modifications)
Environmental Accessibility Adaptations (EAAs also known as Home Modifications) are physical adaptations to a home that are necessary to ensure the health, welfare, and safety of the individual, or enable the individual to function with greater independence in the home: without which the Member would require institutionalization.
Housing Deposits
Housing Deposits assist with identifying, coordinating, securing, or funding one-time services and modifications necessary to enable a person to establish a basic household that do not constitute room and board.
Housing Tenancy & Sustaining Services
This service provides tenancy and sustaining services, with a goal of maintaining safe and stable tenancy once housing is secured.
Housing Transition Navigation Services
Housing transition services assist Members with obtaining housing.
Medically Supportive Food/Meals/Medically Tailored Meals
Malnutrition and poor nutrition can lead to devastating health outcomes, higher utilization, and increased costs, particularly among Members with chronic conditions. Meals help individuals achieve their nutrition goals at critical times to help them regain and maintain their health. Results include improved Member health outcomes, lower hospital readmission rates, a well-maintained nutritional health status, and increased Member satisfaction.
Nursing Facility Transition/Diversion to Assisted Living Facilities
Nursing Facility Transition/Diversion services assist individuals to live in the community and/or avoid institutionalization when possible. The goal is to both facilitate nursing facility transition back into a home-like, community setting and/or prevent skilled nursing admissions for Members with an imminent need for nursing facility level of care (LOC). Individuals have a choice of residing in an assisted living setting as an alternative to long-term placement in a nursing facility when they meet eligibility requirements.
Recuperative Care (Medical Respite)
Recuperative care, also referred to as medical respite care, is short-term residential care for individuals who no longer require hospitalization, but still need to heal from an injury or illness (including behavioral health conditions) and whose condition would be exacerbated by an unstable living environment. An extended stay in a recovery care setting allows individuals to continue their recovery and receive post-discharge treatment while obtaining access to primary care, behavioral health services, case management and other supportive social services, such as transportation, food, and housing.
Short-Term Post-Hospitalization Housing
Short-Term Post-Hospitalization housing provides Members who do not have a residence and who have high medical or behavioral health needs with the opportunity to continue their medical/psychiatric/substance use disorder recovery immediately after exiting an inpatient hospital (either acute or psychiatric or Chemical Dependency and Recovery hospital), residential substance use disorder treatment or recovery facility, residential mental health treatment facility, correctional facility, nursing facility, or recuperative care and avoid further utilization of State plan services.
Sobering Centers (Riverside County)
Sobering centers are alternative destinations for individuals who are found to be publicly intoxicated (due to alcohol and/or other drugs) and would otherwise be transported to the emergency department or jail. Sobering centers provide these individuals, primarily those who are homeless or those with unstable living situations, with a safe, supportive environment to become sober.
IEHP Direct and Delegated Providers can submit referrals for Community Supports via the Provider Portal. For questions on how to submit a referral or more information relating to the above services, Providers can call the Provider Call Center at (909) 890-2054 or (866) 223-4347.
Please continue to direct IEHP Members needing additional information on Community Supports Services to IEHP Member Services at (800) 440-4347, Monday - Friday, 8am - 5pm. TTY users should call (800) 718-4347.
If you have programmatic questions, please email DGCommunitySupportTeam@iehp.org
Community Supports Provider Brochure - English (PDF) | Spanish (PDF) | Chinese (PDF) | Vietnamese (PDF)
Community Supports FAQs (PDF)
Medi-Cal Community Supports or In Lieu of Services (ILOS) Policy Guide (PDF)
You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.
MediCal - POLST Registry
fornia Physician Orders for Life Sustaining Treatment (POLST) Registry (CPR) to connect a digital POLST network throughout the Inland Empire Healthcare System which includes independent physicians, hospitals, skilled nursing facilities, and the Health Information Exchange (HIE). The goal of this initiative is to provide a more effective means of documenting, communicating, and ensuring Member desired Treatment at the end of life is being honored.
By clicking on these links, you will be leaving the IEHP website.
To login, visit Working Toward a Statewide POLST Registry in California | POLST (capolst.org)
To sign up, simply go to POLST for Healthcare Providers | POLST (capolst.org)
CPR Correspondence (PDF)
CPR FAQ (PDF)
For any questions, please contact Care Directives at (888) 621-4383 or email support@caredirectives.org.
You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.
Plan Updates - Updates
l Notes for DY 2 to 8 (PDF)
Core Quality Withhold Technical Notes for DY 2 to 10 (PDF)
Riverside University Health System - Health Advisory
Public Health Advisory - Respiratory Viruses (PDF)
A Message From IEHP Medical Director, Dr. Takashi Wada
The 2022-2023 influenza season continues to coincide with circulation of COVID-19 virus (SARS-CoV-2). As of August 2022, approximately 94.2 million cases of COVID-19 had been reported in the United States. Influenza vaccination remains an important tool for the prevention of potentially severe respiratory illness, which helps decrease the stress on the U.S. health care system. IEHP DualChoice members who are 18 years of age or older may obtain flu vaccines through the IEHP Pharmacy Vaccine Network.
Vaccine Notice: Access to Pharmacy Vaccine Network (PDF)
Mpox Vaccination Locations
San Bernardino County: Monkeypox (mpox) – Department of Public Health
Riverside County: Mpox Vaccine Locations – Riverside University Health System
Please advise members to call before going in for a vaccination as some locations are only available with appointments. Members may make appointments for the JYNNEOS vaccine at https://myturn.ca.gov/.
Mpox Testing
As of December 8, 2022, no commercial testing is available for the diagnosis of Mpox. Providers may contact CDC in the diagnosis, management of patients with suspected Mpox, and for any additional information regarding Mpox connect with the CDC Emergency Operations Center.
Phone: 1-770-488-7100, Monday through Friday, 8:00 AM to 4:30 PM EST
After Hours Phone: 1-404-639-2888
Treatment
Mpox patients usually recover fully within 2-4 weeks without the need for medical treatment. While there are no treatments specifically for Mpox, the virus that causes Mpox is similar to the smallpox virus and therefore antiviral drugs developed to protect against smallpox may be used. The antiviral drug, tecovirimat (TPOXX), has been approved by the FDA to treat smallpox in adults and children.
If you prescribe tecovirimat to treat members with Mpox the member must sign a consent form stating tecovirimat is an investigational drug that has not yet been approved by the FDA for treatment of Mpox.
More information about tecovirimat visit https://www.cdc.gov/poxvirus/monkeypox/if-sick/treatment.html.
Frequently Asked Influenza (Flu) Questions: 2022-2023 Season (CDC Recommendations)
What’s New for 2022-2023
By clicking on these links, you will be leaving the IEHP website.
The composition of flu vaccines has been updated.
For the 2022-2023 flu season, there are three flu vaccines that are preferentially recommended for people 65 years and older. These are Fluzone High-Dose Quadrivalent vaccine, Flublok Quadrivalent recombinant flu vaccine and Fluad Quadrivalent adjuvanted flu vaccine.
The recommended timing of vaccination is similar to last season. For most people who need only one dose for the season, September and October are generally good times to get vaccinated. Vaccination in July and August is not recommended for most adults but can be considered for some groups. While ideally it’s recommended to get vaccinated by the end of October, it’s important to know that vaccination after October can still provide protection during the peak of flu season.
The age indication for the cell culture-based inactivated flu vaccine, Flucelvax Quadrivalent (ccIIV4), changed from 2 years and older to 6 months and older.
Pre-filled Afluria Quadrivalent flu shots for children are not expected to be available this season. However, children can receive this vaccine from a multidose vial at the recommended dose.
Preventive Services
Immunizations
By clicking on these links, you will be leaving the IEHP website.
CDC ACIP Vaccine Recommendations and Guidelines: https://www.cdc.gov/vaccines/hcp/acip-recs/index.html
CDC ACIP Immunization Schedule for Children: https://www.cdc.gov/vaccines/schedules/hcp/child-adolescent.html
CDC ACIP Immunization Schedule for Adults: https://www.cdc.gov/vaccines/schedules/hcp/adult.html
USPSTF Task Force's Immunization Recommendations: https://www.uspreventiveservicestaskforce.org/BrowseRec/Search?s=immunization
California Immunization Registry Portal (CAIR): https://cair.cdph.ca.gov/CAPRD/portalInfoManager.do
Immunization Timing 2022 (PDF)
You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.
Información Útil y Recursos - Lesiones personales y accidentes
perjudicada es elegible para Medi-Cal, por favor llame al Departamento de Servicios de Atención Médica (Department of Health Care Services) al (916) 445-9891 o haga clic aquí: DHCS.ca.gov/PI.
Horario de Servicios: lunes a viernes, 8am – 12pm y 1pm – 5pm. La oficina se encuentra cerrada durante los fines de semana y los días festivos.
Miembros de IEHP DualChoice (HMO D-SNP) Medicare-Medicaid Plan
Si usted es Miembro de Medicare y desea reportar un posible acuerdo de responsabilidad, un juicio, una adjudicación u otro pago que haya recibido, o para solicitar su Información Médica Protegida (Protected Health Information), por favor haga clic Información Médica Protegida.
MediCal - Educational Opportunities
isciplinary Care Team (ICT)
Dual Choice Medicare CM IPA Training
Alzheimer's and Dementia Care
Specialty Mental Health Care Coordination
Staying Healthy Assessment (SHA) Training
National LGBT Health Education Webinars
Online Cultural Competency Training
Interdisciplinary Care Team (ICT) Fact Sheet (PDF)
Healthcare Provider Toolkit: Assisting Patients with Requests for Workplace Accommodations or Leaves of Absence (PDF)
Dual Choice Medicare CM IPA Training
2021 Care Management Delegation Oversight Medi-Cal IPA Training (MP4 Video) - December 08, 2021
Discussion Topics:
Health Risk Assessments (HRA)
Individual Care Plans (ICP)
Interdisciplinary Care Team (ICT)
Coordination of Care
Delegated IPA Reporting Requirements
2021 Care Management Delegation Oversight Medi-Cal IPA Training (MP4 Video) - February 16, 2021
Alzheimer's and Dementia Care
Project ECHO Opportunities From The Alzheimer's Association For Inland Empire Primary Care Clinics
Alzheimer’s Association / UCSF Memory and Aging Center Alzheimer’s and Dementia Care ECHO
Faculty partners: UCSF Memory and Aging Center faculty
When: Thursdays beginning February 16, 2023 until July 20, 2023 from 12:00 pm - 1:00 pm PT via Zoom
Who can be involved: All California based Primary care practice teams (including MD/DO, NP, PA, social work, MA)
UCSF/Inland Empire ECHO 2023 Flyer (PDF)
To register, please contact Kelsey Burnham at kburnham@alz.org
UCLA ADC ECHO
Faculty partners: UCLA Alzheimer’s and Dementia Care (ADC) program faculty
When: Wednesdays beginning March 29, 2023 until September 6, 2023 from 11:00 am - 12:00 pm PT via Zoom
Who can be involved: Nationwide teams interested in adding to their own knowledge and skills and those interested in learning about or implementing the highly effective UCLA ADC program
ADC ECHO 2023 Flyer (PDF)
To register, please contact Rachel Goldberger at rbgoldberger@alz.org
Specialty Mental Health Care Coordination
The Centers for Medicare and Medicaid Services (CMS) is requiring IEHP and its IPAs to document and report the efforts made to coordinate the care of IEHP DualChoice (HMO D-SNP) Members receiving specialty mental health services through the County Mental Health Plans. As of June 1, 2018, IEHP has put policies and procedures in place to comply with these process and reporting requirements:
On the first (1st) of each month, IEHP will provide IPAs and County MH Clinics a list of IEHP DualChoice (HMO D-SNP) Members known to be receiving specialty mental health services through the County MH Plans.
IPAs are expected to outreach to these Members and their County MH Clinic Provider, as well as, document their outreach attempts and outcomes as outlined in Policy 25C2, “Care Management Requirements – Delegated IPA Responsibilities.”
IPAs are required to provide data elements specific to this measure, as outlined in Policy 25F1, “Encounter Data Reporting - Medicare MMP Reporting Requirements – IEHP DualChoice (HMO D-SNP)" and Attachment, “Medicare Provider Reporting Requirements Schedule” in Section 25.
IEHP, through its Delegation Oversight process, will monitor the IPAs’ compliance with documentation and reporting requirements, as outlined in Policy 25A2, “Delegation Oversight Audit.”
To access the On-Site training material presented to IPAs and County Mental Health Clinics, click here (PDF).
National LGBT Health Education Webinars
IEHP has put together a list of webinars, provided by a third party, to provide educational programs, resources, and consultation to health care organizations with the goal of optimizing quality, cost-effective health care for lesbian, gay, bisexual, transgender, and all sexual and gender minority (LGBT) people.
The National LGBT Health Education Center is part of the Division of Education and Training at The Fenway Institute, Fenway Health. The Fenway Institute (TFI) is an interdisciplinary center for research, training, education, and policy development that works to ensure access to quality, culturally affirming medical and mental health care for traditionally underserved communities, including LGBTQIA+ people and those affected by HIV/AIDS.
The mission of Fenway Health is to enhance the wellbeing of the LGBTQIA+ community as well as people in our neighborhoods and beyond through access to the highest quality health care, education, research, and advocacy. Fenway Health is one of the largest providers of LGBTQIA+ health care and HIV primary care in the country; as such, it is a leader in the field of LGBTQIA+ health and informs much of the promising practices and innovative models that the Education Center disseminates to health centers nationwide.
By clicking on these links, you will be leaving the IEHP website.
The National LGBT Health Education Center Webinars
Courses Include:
HIV Prevention/PrEP at Health Centers: An Overview and Current Best Practices
What’s new in PrEP and STIs? Cases From a Sexual Health Clinic
Insurance Considerations for Navigating Gender-affirming Care
Building Your Family: LGBTQ Reproductive Options
Behavioral Health Assessments and Referral for Gender-Affirming Surgery
Navigating Gender Affirming Care
Collecting Sexual Orientation and Gender Identity (SO/GI) Data In Electronic Health Records
Providing Mental Health Assessments for Gender Affirming Surgery Referral Letters
Online Cultural Competency Training
AHRQ Health Literacy Modules Available for Continuing Education (CE) and Maintenance of Certification (MOC) Credit
Physicians and nurses can earn CE credits while learning about the challenges in caring for patients with low health literacy as well as strategies to improve overall patient communication and care. OptumHealth Education is issuing continuing education credit for taking the AHRQ-developed Health Literacy Knowledge Self-Assessment. No fees are charged for the two CE activities:
By clicking on these links, you will be leaving the IEHP website.
1. An Updated Overview of Health Literacy
Link (optumhealtheducation.com)
2. Improving Health Literacy by Improving Communication Skills
Link (optumhealtheducation.com)
Pediatricians and family physicians can earn credit for re-certification (MOC Part 2) as well as CE by taking the Health Literacy Knowledge Self-Assessment through the American Board of Pediatrics and the American Academy of Family Physicians, respectively.
To learn about AHRQ’s tools to address health literacy, visit Health Literacy Topics at:
https://www.ahrq.gov/health-literacy/index.html
To find out about other free AHRQ continuing education opportunities, go to:
https://www.ahrq.gov/patient-safety/education/continuing-ed/index.html
To contact AHRQ, visit https://www.ahrq.gov/contact/index.html
Office of Minority Health - https://cccm.thinkculturalhealth.hhs.gov/
CDC - www.cdc.gov
U.S. Department of Health and Human Service, Health Resources and Services Administration - www.hrsa.gov
You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.
MediCal - Hospitals
CA 92324
(909) 580-1000
(909) 580-6308
Barstow Community Hospital
820 E Mountain View
Barstow, CA 92311
(760) 256-1761
(760) 957-3397
Bear Valley Community Healthcare District
41870 Garstin Drive
Big Bear Lake, CA 92315
(909) 866-6501
(909) 878-8282
Chino Valley Medical Center
5451 Walnut Ave.
Chino, CA 91710
(909) 464-8600
(909) 464-8882
Colorado River Medical Center
1401 Baily Ave.
Needles, Ca. 92363
(909) 326-7100
(909) 326-7292
Community Hospital of San Bernardino
1805 Medical Center Dr #201
San Bernardino, CA 92411
(909) 887-6333
(909) 806-1044
Corona Regional Medical Center
800 S Main St.
Corona, CA 92882
(951) 737-4343
(951) 736-6310
Desert Regional Medical Center
1150 N Indian Canyon Dr.
Palm Springs, CA 92262
(760) 323-6511
(760) 323-6330
Desert Valley Hospital
16850 Bear Valley Rd.
Victorville, CA 92395
(760) 241-8000
(760) 951-2034
Eisenhower Medical Center
39800 Bob Hope Dr.
Rancho Mirage, CA 92270
(760) 340-3911
(760) 773-1532
Hemet Global Medical Center
1117 E Devonshire Ave.
Hemet, CA 92543
(951) 652-2811
(951) 765-4745
Hi-Desert Medical Center
6601 White Feather Rd.
Joshua Tree, CA 92252
(760) 366-3711
(760) 365-9309
Inland Valley Regional Medical Center
36485 Inland Valley Dr.,
Wildomar, CA 92595
(951) 677-1111
(951) 698-7721
John F. Kennedy Memorial Hospital
47111 Monroe St.
Indio, CA 92201
(760) 347-6191
(760) 775-8014
Loma Linda University Children's Hospital
11234 Anderson St.
Loma Linda, CA 92354
(909) 558-8000
(909) 558-3278
Loma Linda University Medical Center
11234 Anderson St.
Loma Linda, CA 92354
(909) 651-1702
(909) 478-3202
Loma Linda University Medical Center - Murrieta
28062 Baxter Rd.
Murrieta, CA 92563
(951) 290-4000
(951) 290-4092
Menifee Global Medical Center
28400 McCall Blvd.
Sun City, CA 92585
(951) 679-8888
(951) 766-6470
Montclair Hospital Medical Center
5000 San Bernardino St.
Montclair, CA 91763
(909) 625-5411
(909) 626-4777
Mountains Community Hospital
29101 Hospital Rd.
Lake Arrowhead, CA 92352
(909) 336-3651
(909) 336-4730
Palo Verde Hospital
250 N 1st St.
Blythe, Ca 92225
(760) 922-4115
(760) 921-5263
Parkview Community Hospital Medical Center
3865 Jackson St.
Riverside, CA 92503
(951) 688-2211
(951) 352-5363
Pomona Valley Hospital Medical Center
1798 N. Garey Ave.
Pomona, CA 91767
(909) 865-9500
(909) 865-2104
Rancho Springs Medical Center
25500 Medical Center Dr.
Murrieta, CA 92562
(951) 696-6000
(619) 627-5949
Redlands Community Hospital
350 Terracina Blvd.
Redlands, CA 92373
(909) 335-5500
(909) 335-6497
Riverside Community Hospital
4445 Magnolia Ave.
Riverside, CA 92501
(951) 788-3000
(951) 788-3201
Riverside University Health Care System
26520 Cactus Ave.
Moreno Valley, CA 92555
(951) 486-4000
(951) 486-4475
San Antonio Regional Hospital
999 San Bernardino Rd.
Upland, CA 91786
(909) 985-2811
(909) 920-6357
San Gorgonio Memorial Hospital
600 N Highland Springs Ave.,
Banning, CA 92220
(951) 845-1121
(951) 845-2836
St. Bernardine Medical Center
2101 N Waterman Ave.,
San Bernardino, CA 92404
(909) 883-8711
(909) 881-4337
St. Mary Medical Center
18300 US Highway 18
Apple Valley, CA 92307-2206
(760) 242-2311
(760) 946-8714
Temecula Valley Hospital
31700 Temecula Pkwy
Temecula, CA 92592
(951) 331-2200
(951) 331-2211
Victor Valley Global Medical Center
15248 Eleventh St.
Victorville, CA 92395
(760) 245-8691
(760) 245-6996
Plan Updates - Regulatory Updates
reventable Conditions. Visit Reporting of Provider Preventable Conditions for DHCS instructions for online reporting.
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Medicare Outpatient Observation Notice (MOON)
In the event any Medicare recipient has been in a status of outpatient observation for greater than 24 hours, Acute Hospitals are required to provide Medicare Members with a Medicare Outpatient Observation Notice (MOON). Medicare recipients must receive the MOON within 36 hours of admission to observation level of care.
Please refer to the following website for further details on MOON requirements at https://www.federalregister.gov/articles/2016/08/22/2016-18476/medicare-program-hospital-inpatient-prospective-payment-system-for-acute-care-hospitals-etc. By clicking on this link, you will be leaving the IEHP website.
Document Catalog:
MOON FAQs (PDF)
MOON Instruction Summary (PDF)
CMS Manual System 10611_Pub 100-04 Medicare Claims Processing MOON Instructions (PDF)
MOON Forms
MOON English (PDF)
MOON Spanish (PDF)
MOON Correspondence (PDF)
You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.
Calendario de la Junta Directiva - Agenda e Informes
will now be held at the following address:
Dr. Bradley P. Gilbert Center for Learning & Innovation
9500 Cleveland Ave.
Rancho Cucamonga, CA 91730
Click here to view the meeting room map.
Any Member of the public may observe the scheduled proceedings by using the link listed below.
March 6, 2023 - 9 a.m.
Click here to join the virtual meeting.
March 2023
Agenda
Board Report
Under $200k Summary Report
January 2023
Agenda
Board Report
Under $200k Summary Report
Ultimas noticias - IEHP promueve el equilibrio con actividades para los jóvenes
venes enfrentan en la escuela, y con su familia y amigos, Inland Empire Health Plan (IEHP) ofrece un programa regular de clases divertidas – y gratuitas – en sus centros de recursos para la comunidad. “Las actividades extracurriculares disminuyen el potencial de conductas riesgosas en los niños y los adultos jóvenes y los hacen sentir más conectados y que tienen un lugar en el mundo”, dijo Amrita Rai, Directora de IEHP de Salud Clínica del Comportamiento. “Cualquier tipo de oportunidad de participar en actividades que apoyen el desarrollo emocional saludable puede aumentar la autoestima y la capacidad de relacionarse con otras personas similares, lo que ofrece beneficios para la edad adulta”. Los Centros de Recursos para la Comunidad IEHP pueden ayudar a promover y mejorar la salud mental de los residentes jóvenes de Inland Empire. Los tres centros en Riverside, San Bernardino y Victorville ofrecen clases y actividades, incluyendo Zumba, artes creativas, cocina y jardinería. Las sesiones se hacen de lunes a sábados y pueden encontrarse en iehp.org. Las recomendaciones del Director del servicio federal de sanidad de los EE. UU. para 2021 destacan aún más el impacto del COVID-19 en la crisis actual de salud mental en los jóvenes, citando la necesidad urgente de tratar estos retos sin demora, con medidas coordinadas por organizaciones comunitarias y federales y reconociendo que la salud mental es una parte esencial de la salud general. El concepto no es nuevo para IEHP, que actualmente está asociado con varias organizaciones comunitarias y Agencias Locales de Educación para expandir sus servicios de salud del comportamiento en las escuelas y cerca de ellas (Programa de Incentivo de Salud del Comportamiento para Estudiantes [Student Behavioral Health Incentive Program]). El plan médico también está explorando oportunidades de agregar a sus centros más clases y actividades gratuitas para adolescentes y adultos jóvenes, por medio de una colaboración con Young Visionaries Youth Leadership Academy. “Esperamos poder agregar más diversión a los programas de nuestros centros en las próximas semanas y meses”, dijo Delia Orosco, Gerente del Centro de Recursos para la Comunidad IEHP en Victorville. “Nuestro centro es un espacio seguro para todos los que entren, independientemente de la edad, para expresarse de verdad, y nosotros nos lo tomamos muy seriamente”. Para obtener más información sobre los Centros de Recursos para la Comunidad IEHP y el horario de las clases, visite iehp.org.