main content


頁數 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18

Provider Resources - Health and Wellness

and achieve health goals. IEHP’s Health & Wellness Programs help Members learn how to manage their health and make healthy lifestyle changes. You can refer your IEHP Members to these programs anytime by logging into the Secure Provider Website and completing the Health Education Program Request Form. Health Resources Kids and Teens Managing Your Illness Pregnancy and Postpartum Senior Health Weight Management Health & Wellness Brochures and Handouts Inland Empire Health Plan (IEHP) offers many Wellness Programs that focus on the health and well-being of our Members. All of our programs are free, join us at our next session and learn ways to stay healthy.  Get information on important health topics through our health education brochures and handouts: Controlling Asthma (PDF) Diabetes. What's next? (PDF) Eat Healthy, Feel Better (PDF) Fever in Children (PDF) Flu Decision Guide (PDF) Flu Shot (PDF) High Blood Pressure (PDF) Immunizations - English (PDF) Immunizations - Spanish (PDF) Immunizations - Chinese (PDF) Immunizations - Vietnamese (PDF) PAP and HPV Tests: What to Expect (PDF) Diabetes Prevention Program (DPP) - Live the Life You Love Format: Online (small group) Duration: One year Ages: 18 years and over This online year-long lifestyle change program helps you make real changes that last.  During the first 6 months, you will meet weekly with a small online group to learn how to make healthy choices into your life. In the second 6 months, you will meet monthly to practice what you have learned. No person is alike, so the program will be tailored to meet your needs and honor your customs and values. You will also be paired with a health coach for one year to help you set your goals, such as how to: Eat healthier Add physical activity into your daily life Reduce stress Improve problem-solving and coping skills Studies have shown that those who finish the program can lose weight and prevent Type 2 Diabetes. Small changes can have big results! Let's start living the best version of you and living the life you love. Find out if you qualify! Click here to visit the Skinny Gene Project online, or Call Skinny Gene Project at (909) 922- 0022, Monday - Friday 8am – 5pm., or Email For Providers DPP Rx Pad (PDF) Educational Resources 2021 Population Needs Assessment (PNA) Report IEHP’s Population Needs Assessment (PNA) identifies Member health status and behaviors, Member health education priorities, cultural/linguistics needs, health disparities, and gaps in service related to these issues. The findings of the PNA may help Providers better understand and serve our Members. For questions, please contact IEHP Health Education Department at 2021 Population Needs Assessment (PNA) Report Loving Support Program IEHP supports and sponsors the Loving Support Program that is run by Riverside University Health System (RUHS). Loving Support is a program committed to helping mothers achieve their breastfeeding goals. This service offers help and support with the first days at home, return to work, support groups, and timely answers to challenges nursing mothers face. Members can directly contact the Loving Support 24/7 Helpline at 888-451-2499. No referral is necessary. English and Spanish-speaking certified lactation specialists and Internationally Board Certified Lactation Consultants (IBCLCs) are available 24 hours a day, 7 days a week to answer questions. Messages are recorded after hours and promptly addressed. Member Education Resources The following websites are good sources of easy-to-read patient information that can be downloaded, printed, or ordered. By clicking on these links, you will be leaving the IEHP website.  RESOURCE  DESCRIPTION Medline Plus A service of the US National Library of Medicine and the National Institutes of Health. Easy to read information and audio tutorials on many health topics in English and Spanish. Topics are available in multiple languages. Food and Drug Administration - Office of Women's Health Easy-to-read handouts in English, Spanish and other languages on nutrition, diabetes, depression, and other topics related to women’s health. Learning About Diabetes, Inc. Easy to read “Handouts and Visual Aids” in color on diabetes care and nutrition to help patients eat the right foods to control blood sugar. Weight Control Information Network An extensive list of health education materials about healthy weight and physical activity in English and Spanish. Materials can be printed or ordered. Health Information Translations Easy-to-read educational handouts on many health topics and in multiple languages.   You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.

Special Programs - Tobacco Cessation Services

acco Cessation Services   Provider Education Resources Smoking Cessation Resources - Help your patients quit Tobacco The CDC's Brief Tobacco Intervention ASK In a caring manner, at each visit, ...if your patients use tobacco If they do not, congratulate them If they do, proceed to next step ADVISE Patients who use tobacco to consider quitting. Tobacco products can lead to health problems such as...  Heart and Lung Disease Diabetes Stroke Ongoing infections and colds Cancer People exposed to secondhand smoke can also experience these health problems REFER If the patient is interested in quitting, connect them to KICK IT CA and any other local resource (below) Prescribe medications (if appropriate) Congratulate your patient on the decision to quit If patient is not ready to quit, user personalized motivational messages to encourage quitting. Let them know you are here when they are ready. Kick it CA How it works:  Patient will receive services from a Coach that has undergone rigorous training & apprenticeships, participates in weekly monitoring and case reviews, and attend continuing education courses on cultural competency. To enroll, patients can call, chat, or complete an online web form. The patient will then receive a Kick-Off call to collect their basic information and find out what they are trying to quit. Right after kick-off, coaching begins. The patient will receive clinically sound motivational interviewing. The coach will help patient put together a quit plan and set a quit date. The patient will then receive check-ins at times they are most susceptible to relapse. The coach will see if their quit-plan is working and help them modify as needed. Phone Number:  English - 1 (800) 300-8086 Spanish - 1 (800) 600-8191 Website: KICKITCA.ORG Text:  For English: Text "Quit Smoking" or "Quit Vaping" to 66819 For Spanish: Mande "Dejar de Fumar" o "No Vapear" to 66819 Other Smoking Cessation Resources: Link to Resources on Member page: Resources in the Inland Empire: Connect IE Information and Training for Providers: Local Tobacco Control Projects: Tobacco Free San Bernardino County: Tobacco Free Riverside County: (Back to Tobacco Cessation Services Menu) Tobacco Cessation Services By clicking on these links, you may be leaving the IEHP website. Training: Comprehensive Tobacco Cessation Services for Medi-Cal Members (PDF) The Smoking Cessation Leadership Center's (SCLC): Recordings Available for CME/CE Credit Kick it CA Education, Training and Technical Assistance: 5 Major Steps to Intervention: Tobacco Cessation CPT Codes for Identification ACA Facts Sheets and Resources (American Lung Association): Helpline: (also available in Spanish, Chinese, Korean, and Vietnamese) Continuing Medical Education California courses offered through UC Schools of Medicine: Tip: Use key word in search: Tobacco Cessation Centers for Disease Control Coverage for Tobacco Use Cessation Treatments: Patients Not Ready to Make a Quit Attempt Now (The “5 R’s”): University of California San Francisco’s Smoking Cessation Leadership Center’s Tools and Resources: USPSTF-Tobacco Smoking Cessation in Adults, Including Pregnant Women: Behavioral and Pharmacotherapy Interventions: USPSTF-Tobacco Use in Children and Adolescents: Primary Care Interventions: (Back to Tobacco Cessation Services Menu) You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.


ndation is focused on connecting the diverse communities of the Inland Empire with access to a better, more joyful life through programs and initiatives aimed at resolving the root causes of illness, health equity and core needs, including food, shelter and safety. The Foundation was established in July 2022 by Inland Empire Health Plan (IEHP) to ensure all communities throughout the region have access to Vibrant Health, which entails going beyond traditional healthcare services and reaching the region’s most vulnerable populations. Efforts include supporting pilot programs, identifying innovative solutions that improve health outcomes, acting as a convener, collaborator and partner with community and faith-based organizations and much more. Foundation Leadership Angelica Baltazar, MSW, serves as the IEHP Foundation President and has more than 20 years of experience in the public health and human services sectors. She holds a bachelor’s in social work from Cal Poly Pomona and a master’s in policy planning and administration from Loma Linda University. Baltazar is a board member of the Greater Ontario Business Council, Promise Scholars and Partners for Better Health. IEHP Foundation Board of Directors The Foundation is guided by an esteemed, experienced and passionate group of individuals who comprise the Board of Directors: Chair Stephen Bennett, Caravanserai Project Board Chair and Co-Founder Vice Chair Karen Scott, First 5 San Bernardino Executive Director Secretary Regina Weatherspoon-Bell, Founder DVL Project/A Better Way/Victor Valley Domestic, Inc. Treasurer Conrado Bárzaga, MD, Desert Healthcare District & Foundation Chief Executive Officer Josh Candelaria, Viewpoint Advocacy Principal Edward Juhn, MD, MBA, MPH, IEHP Chief Quality Officer Geoffrey Leung, MD, County of Riverside Public Health Officer Jarrod McNaughton, MBA, FACHE, IEHP Chief Executive Officer Combined with their sincere and heartfelt desire to make a difference for all the communities in the region, the board is committed to long-term sustainable change for overall community health improvement. Follow Along on Our Journey Join us as we meet with local communities and organizations to listen to their needs and gain an in-depth understanding of the Inland Empire non-profit landscape. Follow us on Instagram @IEHPFoundation and connect with us on LinkedIn We aspire to significantly transform this region but to make a definitive and long-lasting impact, we are committed to in-depth and ongoing collaborative discussions about the needs and desires of the communities we hope to serve. If you would like to connect, please email us at Press Releases IEHP Announces Angelica Baltazar as New Foundation President IEHP Foundation Launches to Serve Most Vulnerable Communities IEHP Foundation is a 501(c)(3) nonprofit

Join Our Network - Hospitals

CA 92324 (909) 580-1000 (909) 580-6308 Barstow Community Hospital 820 E Mountain View Barstow, CA 92311 (760) 256-1761 (760) 957-3397 Bear Valley Community Healthcare District 41870 Garstin Drive Big Bear Lake, CA 92315 (909) 866-6501 (909) 878-8282 Chino Valley Medical Center 5451 Walnut Ave. Chino, CA 91710 (909) 464-8600 (909) 464-8882 Colorado River Medical Center 1401 Baily Ave. Needles, Ca. 92363 (909) 326-7100 (909) 326-7292 Community Hospital of San Bernardino 1805 Medical Center Dr #201 San Bernardino, CA 92411 (909) 887-6333 (909) 806-1044 Corona Regional Medical Center 800 S Main St. Corona, CA 92882 (951) 737-4343 (951) 736-6310 Desert Regional Medical Center 1150 N Indian Canyon Dr. Palm Springs, CA 92262 (760) 323-6511 (760) 323-6330 Desert Valley Hospital 16850 Bear Valley Rd. Victorville, CA 92395 (760) 241-8000 (760) 951-2034 Eisenhower Medical Center 39800 Bob Hope Dr. Rancho Mirage, CA 92270 (760) 340-3911 (760) 773-1532 Hemet Valley Medical Center 1117 E Devonshire Ave. Hemet, CA 92543 (951) 652-2811 (951) 765-4745 Hi-Desert Medical Center 6601 White Feather Rd. Joshua Tree, CA 92252 (760) 366-3711 (760) 365-9309 Inland Valley Regional Medical Center 36485 Inland Valley Dr., Wildomar, CA 92595 (951) 677-1111 (951) 698-7721 John F. Kennedy Memorial Hospital 47111 Monroe St. Indio, CA 92201 (760) 347-6191 (760) 775-8014 Loma Linda University Children's Hospital 11234 Anderson St. Loma Linda, CA 92354 (909) 558-8000 (909) 558-3278 Loma Linda University Medical Center 11234 Anderson St. Loma Linda, CA 92354 (909) 651-1702 (909) 478-3202 Loma Linda University Medical Center - Murrieta 28062 Baxter Rd. Murrieta, CA 92563 (951) 290-4000 (951) 290-4092 Menifee Valley Medical Center 28400 McCall Blvd. Sun City, CA 92585 (951) 679-8888 (951) 766-6470 Montclair Hospital Medical Center 5000 San Bernardino St. Montclair, CA 91763 (909) 625-5411 (909) 626-4777 Mountains Community Hospital 29101 Hospital Rd. Lake Arrowhead, CA 92352 (909) 336-3651 (909) 336-4730 Palo Verde Hospital 250 N 1st St. Blythe, Ca 92225 (760) 922-4115 (760) 921-5263 Parkview Community Hospital Medical Center 3865 Jackson St. Riverside, CA 92503 (951) 688-2211 (951) 352-5363 Pomona Valley Hospital Medical Center 1798 N. Garey Ave. Pomona, CA 91767 (909) 865-9500 (909) 865-2104 Rancho Springs Medical Center 25500 Medical Center Dr. Murrieta, CA 92562 (951) 696-6000 (619) 627-5949 Redlands Community Hospital 350 Terracina Blvd. Redlands, CA 92373 (909) 335-5500 (909) 335-6497 Riverside Community Hospital 4445 Magnolia Ave. Riverside, CA 92501 (951) 788-3000 (951) 788-3201 Riverside University Health Care System 26520 Cactus Ave. Moreno Valley, CA 92555 (951) 486-4000 (951) 486-4475 San Antonio Regional Hospital 999 San Bernardino Rd. Upland, CA 91786 (909) 985-2811 (909) 920-6357 San Gorgonio Memorial Hospital 600 N Highland Springs Ave., Banning, CA 92220 (951) 845-1121 (951) 845-2836 St. Bernardine Medical Center 2101 N Waterman Ave., San Bernardino, CA 92404 (909) 883-8711 (909) 881-4337 St. Mary Medical Center 18300 US Highway 18 Apple Valley, CA 92307-2206 (760) 242-2311 (760) 946-8714 Temecula Valley Hospital 31700 Temecula Pkwy Temecula, CA 92592 (951) 331-2200 (951) 331-2211 Victor Valley Global Medical Center 15248 Eleventh St. Victorville, CA 92395 (760) 245-8691 (760) 245-6996

領導團隊 - Vinil Devabhaktuni, MBA

計、開發、實施及支援 IEHP 的系統。 Vinil 最近從 Health New England 轉職到 IEHP,他在 Health New England 擔任資訊科技長並負責管理獨特的產品組合,而且將科技的角色從支援功能提升至策略性合作夥伴,在組織增長期間扮演重要角色。Vinil 也為銷售、包銷及會計研發及執行端對端營運藍圖。此外,他重新規劃和簡化生產支援及應用程式發展作業,為組織賦予穩定性、可預測性及最佳化。 在 Vinil 任職於 Health New England 之前,Vinil 擔任過紐約市 AIG 的副總裁暨數位轉型官。在擔任此職務期間,他推動 $5,000 萬美元的全球數位轉型計畫,其中包含來自全球 140 個國家/地區的移轉及整合數位財產。 Vinil 擁有 Longmeadow Bay Path University 的企業管理碩士 (MBA) 學位。

Clinical Information - High Risk Medications

mance and quality measures to help Medicare beneficiaries make informed decisions regarding health and prescription drug plans. As part of this effort, CMS adopted measures for High Risk Medication (HRM) endorsed by the Pharmacy Quality Alliance (PQA) and the National Quality Forum (NQF). The HRM was developed using existing HEDIS measurement “Drugs to be avoided in the elderly”.  The HRM rate analyzes the percentage of Medicare Part D beneficiaries 65 years or older who have received prescriptions for drugs with a high risk of serious side effects in the elderly. You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking Adobe Acrobat Reader. By clicking on this link, you will be leaving the IEHP website. Notices 12/10/2021 IEHP Pharmacy Times (PDF) 01/13/2016 IEHP Pharmacy Times (PDF) 06/17/2013 IEHP Pharmacy Times (PDF) 02/11/2013 IEHP Pharmacy Times (PDF)   Reference IEHP High Risk Medication Drug Alternative(s) Reference Guide (PDF) AGS Beers Criteria 2019 (PDF)   Information on this page is current as of December 10, 2021.

Interoperability API Terms Of Use

IEHP GOVERNING YOUR USE OF THE DEVELOPER PORTAL AND THE IEHP APIS (DEFINED BELOW). BY CLICKING “I AGREE” OR ACCESSING THE DEVELOPER PORTAL OR USING IEHPS APIS YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS DEVELOPER AGREEMENT AND ANY OTHER APPLICABLE TERMS AND CONDITIONS POSTED ON IEHPS WEBSITE LOCATED AT WWW.IEHP.ORG/EN/ABOUT/PRIVACY-POLICY. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, YOU MAY NOT ACCESS THE DEVELOPER PORTAL OR USE THE IEHP APIs. By entering into this Agreement, you affirm that you are at least 13 years old and of legal age to enter into this Agreement and are authorized to enter into this Agreement on behalf of your Company. No legal partnership or agency relationship is created between IEHP and you or your Company by virtue of this Agreement. We may update this Agreement by posting the updated version(s) on this Website. Updated versions of the Agreement will apply to your use of the IEHP APIs occurring on or after the date of the last update. The "Last Updated" legend above indicates when this Agreement was last changed. You should periodically review this page to determine if this Agreement has been updated. Your continued use of the IEHP APIs following any updates to this Agreement shall constitute notice and acceptance of any such updates. PERMISSIBLE USE OF IEHP APIS We provide access to Our application programming interfaces (“APIs”), including Our Patient Access API, Provider Directory API and Promoting Interoperability API, and their associated documentation and sandbox (collectively, the “IEHP APIs”) on the Developer Portal. We may update, change, discontinue or add IEHP APIs or functionality or features to the IEHP APIs in Our discretion with or without providing notice to you. Subject to the terms of this Agreement, IEHP grants you a limited, non-sublicensable, non-assignable, non- transferable, royalty-free, non-exclusive license only to use: (a) the Patient Access API to retrieve certain health plan information maintained by Inland Empire Health Plan, a local public entity of the State of California, and its subsidiary health plans with the approval and at the direction of the applicable member or their personal representative consistent with applicable law; (b) the Provider Directory API to retrieve certain provider and pharmacy directory information; and (c) the Promoting Interoperability API to retrieve certain health care information with the consent of the applicable patient or their personal representative consistent with applicable law. You may only access the Patient Access API and Promoting Interoperability API by means of an application that has been registered with IEHP to access them. You agree to comply with all applicable laws, regulations, and governmental issuances. RESTRICTIONS You may not: (a) decompile, disassemble, reverse engineer, or otherwise attempt to derive, reconstruct, identify, or discover any source code, underlying ideas, or algorithms of the IEHP APIs by any means, except to the extent that the foregoing restriction is prohibited by applicable law; (b) remove any proprietary notices, labels, or marks from the IEHP APIs; (c) interrupt or attempt to interrupt the operation of the IEHP APIs in any way, including, without limitation, by restricting, inhibiting, or interfering with the ability of any other user to use the IEHP APIs (including by means of hacking or defacing any portion of the IEHP APIs, or by engaging in spamming, flooding, or other disruptive activities); (d) disrupt, interfere with, modify, bypass, or otherwise circumvent IEHP APIs functionality or features, limitations, security measures, technical processes, availability, integrity, or performance (or attempt the same); (e) transmit or attempt to transmit data over a IEHP APIs unless such transmission is authorized and formatted in accordance with applicable specifications in the IEHP APIs implementation guide; (f) transmit or otherwise make available through or in connection with the IEHP APIs any malicious, harmful or invasive code; (g) attempt to exceed IEHP APIs rate limits; (h) conduct security research on or testing against IEHP APIs, services, applications, systems, devices, or networks without prior written approval from IEHP; or (i) use the IEHP APIs (1) for any unlawful purpose or in any manner not authorized or intended in the IEHP APIs implementation guide, (2) in any way that could pose a threat to, disrupt, interfere with, harm, or impair the IEHP APIs, IEHP or other IEHP services, applications, systems, devices, or networks, or Inland Empire Health Plan members’, patients’, customers’, or other users’ use of IEHP APIs, (3) in any manner that, in IEHP’s reasonable determination, constitutes excessive or abusive usage, (4) to gain unauthorized access to any IEHP service, application, system, device, or network, or (5) to transmit malicious code or exploit security flaws, vulnerabilities, or deficiencies. MONITORING Your use of this Website and the IEHP APIs may be monitored by IEHP to ensure compliance with this Agreement. You consent to such monitoring. REPORTING SECURITY ISSUES You agree to promptly report to IEHP any security flaws, vulnerabilities, or deficiencies identified through normal use of IEHP APIs by calling the Inland Empire Compliance Hotline at 1-866-355-9038. You may not publicly disclose security flaws, vulnerabilities, or deficiencies in the IEHP APIs or other IEHP applications, systems, devices, or networks of which you become aware. ACCOUNTS/REGISTRATION You agree to promptly report to IEHP any security flaws, vulnerabilities, or deficiencies identified through normal use of IEHP APIs by calling the Inland Empire Health Plan Compliance Hotline at 1-866-355-9038. You may not publicly disclose security flaws, vulnerabilities, or deficiencies in the IEHP APIs or other IEHP applications, systems, devices, or networks of which you become aware. PROPRIETARY RIGHTS IEHP or its licensors own the IEHP APIs and the content on this Website and all intellectual property rights therein. You may not use any Inland Empire Health Plan entity’s name, trademarks, service marks, tradenames, logos or other distinctive brand features except as necessary to comply with your obligation, above, and agree not to remove any proprietary notices, labels, or marks from the IEHP APIs, and, in any case, you may not use those notices, labels or marks to imply affiliation with or endorsement by Inland Empire Health Plan. You have only those rights to access and use the IEHP APIs as are expressly granted by IEHP under this Agreement and all other rights in the IEHP APIs are reserved to IEHP or its licensors. You acknowledge that these rights are valid and protected in all forms, media, and technologies existing now or hereinafter developed. “Inland Empire Health Plan, a local public entity of the State of California,” means the health care organization doing business as Inland Empire Health Plan including, without limitation, Inland Empire Health Plan, and the subsidiaries, partners, and successors of the foregoing. PUBLIC ENTITY STATUS; BROWN ACT/PUBLIC RECORDS ACT The parties hereby acknowledge and agree that IEHP is a local public entity of the State of California subject to the Brown Act, California Government Code Sections 54950 et seq., and the Public Records Act, California Government Code Sections 6250 et seq. PRIVACY Your submission of information through the Website is governed by our Privacy Policy. RESPONSIBILITY FOR HARDWARE, SOFTWARE, TELECOMMUNICATIONS AND OTHER SERVICES You are responsible for obtaining, maintaining, and paying for all hardware, software, and all telecommunications and other services, needed for you to use the IEHP APIs. DISCLAIMER OF WARRANTY IEHP AND ITS SERVICE PROVIDERS DISCLAIM ALL EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES REGARDING THE IEHP APIS, INFORMATION, CONTENT, SERVICES, FUNCTIONALITY, AND ANY OTHER RESOURCES AVAILABLE ON OR ACCESSIBLE THROUGH THIS WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT. ALL SUCH IEHP APIS, INFORMATION, CONTENT, SERVICES, FUNCTIONALITY AND RESOURCES ARE MADE AVAILABLE "AS IS" AND "AS AVAILABLE", AT YOUR SOLE RISK, WITHOUT WARRANTY OF ANY KIND. IEHP DOES NOT WARRANT THAT THE WEBSITE OR IEHP APIS WILL BE ACCURATE OR OPERATE WITHOUT INTERRUPTION OR ERROR. LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL IEHP, INLAND EMPRIE HEALTH PLAN OR THEIR SERVICE PROVIDERS, LICENSORS OR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, AFFILIATES, SUPPLIERS, VENDORS, LICENSORS, CO-BRANDERS OR PARTNERS (COLLECTIVELY, THE “INLAND EMPRIE HEALTH PLAN PARTIES") BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM ANY LOSS OF USE, LOSS OF DATA, LOSS OF PROFITS, BUSINESS INTERRUPTION, LITIGATION, OR ANY OTHER PECUNIARY LOSS, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE, OPERATION OR PERFORMANCE OF THE IEHP APIS, WITH THE DELAY OR INABILITY TO USE THE IEHP APIS, ANY DEFECTS IN THE IEHP APIS, OR WITH THE PROVISION OF, OR FAILURE TO MAKE AVAILABLE, ANY INFORMATION, SERVICES, PRODUCTS, MATERIALS, OR OTHER RESOURCES AVAILABLE ON OR ACCESSIBLE THROUGH THE IEHP APIS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You acknowledge and agree that the limitations set forth above are fundamental elements of this Agreement. INDEMNIFICATION You agree to indemnify, defend, and hold the Inland Empire Health Plan Parties harmless from any liability, loss, claim, and expense (including reasonable attorneys' fees) actually or allegedly related to or arising out of your use of the IEHP APIs or this Website, your use or disclosure of information obtained through the IEHP APIs, your violation of this Agreement, and/or your violation of the rights of any other person. TERM, TERMINATION, SUSPENSION AND REVOCATION This Agreement is effective until terminated by either party. If you no longer agree to be bound by this Agreement, you must cease your use of the IEHP APIs. If you breach any provision of this Agreement, then you may no longer use the IEHP APIs. IEHP may suspend or revoke your Credentials or access to the IEHP APIs without prior notice for your failure to comply with this Agreement or if IEHP determines that your access to the IEHP APIs would present an unacceptable level of risk to the security of IEHP’s systems. IEHP may terminate this Agreement if you fail to comply with its terms and, to the extent permitted by law, for any or no reason. If this Agreement is terminated for any reason, then: (a) this Agreement will continue to apply and be binding upon you in respect of your prior use of the IEHP APIs (and any unauthorized further use of the IEHP APIs); and (b) any rights granted to us under this Agreement will survive such termination. GENERAL LEGAL TERMS This Agreement constitutes the entire agreement between you and IEHP with respect to its subject matter IEHP’s failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If a court of competent jurisdiction rules that any provision of the Agreement is invalid, then that provision will be removed from the Agreement without affecting the rest of the Agreement and the remaining provisions will continue to be valid and enforceable. There are no third- party beneficiaries to this Agreement. The rights granted in this Agreement may not be assigned or transferred by You without the prior written approval of IEHP. You may not delegate your responsibilities or obligations under this Agreement without the prior written approval of IEHP. This Agreement shall be governed by the laws of the State of California without regard to its conflict of laws provisions. You agree to submit to the exclusive jurisdiction of the courts located within the county of San Bernardino, California to resolve any legal matter arising from this Agreement. IEHP may, notwithstanding this, seek injunctive remedies in any jurisdiction.

Provider Resources - Compliance

h plan operations in compliance with ethical standards, contractual obligations under State and Federal programs, laws, and regulations applicable to Medi-Cal and IEHP DualChoice. This commitment extends to our business associates and delegated entities that support IEHP’s mission to organize and improve the delivery of quality, accessible, and wellness based healthcare services for our community.   Our Compliance Program is designed to: Ensure we comply with applicable laws, rules, and regulations Reduce or eliminate Fraud, Waste, and Abuse (FWA) Prevent, detect, and correct non-compliance Reinforce our commitment to culture of compliance for which we strive Establish and implement our shared commitment to honesty, integrity, transparency, and accountability Code of Business Conduct and Ethics Inland Empire Health Plan (IEHP) expects Team Members and business entities doing business with IEHP to conduct business activities in an ethical and professional manner that promotes public trust and confidence in the integrity of IEHP. The Code is meant to provide guidance about the compliance culture at IEHP and the role that each Team Member, including management, Chief Officers and the Governing Board, plays in building and preserving that culture. IEHP Code of Business Conduct and Ethics (PDF) Compliance, Fraud, Waste, and Abuse (FWA), and Privacy Program Training The IEHP Compliance, FWA, and Privacy Training Program focuses on the elements of an effective Compliance Program, conduct & ethics, and the Fraud, Waste and Abuse and Privacy Programs. IEHP requires delegated entities to provide Compliance Training to their employees, Providers, downstream entities, Board of Directors, and Contractors within 90 days of hire/start, and annually thereafter. IEHP is committed to a culture of compliance, ethics, and integrity. The goal of Compliance Training is to provide all associated parties the ability to demonstrate awareness of IEHP’s requirements, including regulations and policies & procedures associated with Compliance as it relates to daily work. If you have questions or additional suggestions, please e-mail the IEHP Compliance Department at Compliance Training FWA HIPAA Privacy and Security (PDF) Eligibility to Participate in Federal and State Health Care Programs Inland Empire Health Plan (IEHP) is prohibited from issuing payment for services provided, ordered, or prescribed by an individual or entity that is excluded, ineligible, or terminated from participation in State and Federal health care programs in accordance with regulatory and contractual requirements. IEHP conducts regular reviews of Federal and State exclusionary databases and lists, including but not limited to: Office of Inspector General (OIG) List of Excluded Individuals and Entities (LEIE list) GSA Excluded Parties List System (EPLS) DHCS Medi-Cal Suspended and Ineligible Provider List CMS Preclusion List Restricted Provider Database (RPD) Exclusion Screening IEHP has implemented a screening process to identify individuals and entities that appear on the DHHS OIG LEIE, the GSA EPLS, the CMS Preclusion List and the DHCS Medi-Cal Suspended and Ineligible Provider List prior to appointment, contracting, and/or employment and monthly thereafter to ensure that none of these individuals or entities are excluded, ineligible or terminated from participation in State and Federal health care programs. Delegated entities must implement a screening program for employees, Board Members, contractors, and business partners to avoid relationships with individuals and/or entities that tend toward inappropriate conduct. This program includes but is not limited to: Prior to contract and monthly thereafter, review of the GSA System for Award Management (SAM), the Department of Health Care Services Medi-Cal Suspended and Ineligible list, and the Office of Inspector General’s (OIG) List of Excluded Individuals and Entities (LEIE) that are excluded from participation in government health care programs (42 CFR §10011901). A monthly review of the Department of Health Care Services Medi-Cal Suspended and Ineligible list. Criminal record checks when appropriate or as required by law. Review of the National Practitioner Databank (NPDB). Review of professional license status for sanctions and/or adverse actions. Reporting results to Compliance Committee, Governing Body, and IEHP as necessary. Fraud, Waste, and Abuse (FWA) IEHP has established a Fraud, Waste, and Abuse Program to detect, correct, and prevent fraud, waste, and abuse on part of Team Members, IEHP Members, Providers, Vendors, delegated entities and any other entity doing business with IEHP. Fraud Prevention Fraud Prevention, it’s a Team Effort In an effort to prevent fraud and abuse, IEHP encourages Providers and their staff to report any suspicious circumstances when they arise. You may want to ask for another form of identification in addition to the IEHP Member identification card. Identification with both a picture and a signature, such as a valid driver’s license or State identification card, are suggested. We are informing Members of this concern and are requesting that they have additional identification available when they come to you. To obtain more compliance guidelines, the Department of Health and Human Services (HHS) offers assistance (by clicking on this link you will be leaving the IEHP website). Fraud is knowingly and willfully executing, or attempting to execute, a scheme or artifice to defraud any health care benefit program, or to obtain, by means of false or fraudulent pretenses, representations, or promises, any of the money or property owned by, or under the custody or control of, any health care benefit program. Examples include: Knowingly billing for services or prescriptions not furnished or supplies not provided Knowingly altering claim forms for a higher payment Selling medicine, medical equipment, or other things received through IEHP Waste includes overuse of services, or other practices that, directly or indirectly, result in unnecessary costs. Waste is generally not considered to be caused by criminally negligent actions but rather by the misuse of resources. Examples include: Conducting excessive office visits Writing excessive prescriptions or ordering excessive tests Prescribing more medications than necessary for the treatment of a specific condition Abuse includes actions that may, directly or indirectly, result in unnecessary costs and improper payment or services. Abuse involves payment for items or services when there is no legal entitlement to that payment and the provider has not knowingly and/or intentionally misrepresented facts to obtain payment. Examples include: Billing for unnecessary medical services or medical equipment Billing for brand name drugs when generics are dispensed Misusing codes on a claim, such as upcoding and unbundling codes. Report potential FWA Click Here (By clicking on this link, you will be leaving the IEHP website). Privacy Incident/Breach IEHP has established a HIPAA Privacy Program to ensure that Member’s health information is properly protected while allowing the flow of health information needed to provide and promote high-quality health care. A privacy breach is defined as unauthorized acquisition, access, use, or disclosure of protected health information (PHI) which compromises the security or privacy of such information. PHI is health information that relates to a Member’s past, present or future physical or mental health or condition, including the provision of his/her health care, or payment for that care and contains personally identifiable information (PII) such as name, SSN, DOB, Member ID, address, or any other unique identifier related to the Member. This generally means that a breach occurs when PHI is accessed, used, or disclosed to an individual or entity that does not have a business reason to know that information. The law does allow information to be accessed, used, or disclosed when it is related to treatment, payment, or healthcare operations directly associated with the work that we do at IEHP on behalf of our Members. Report a Privacy Incident/Breach Click Here (By clicking on this link, you will be leaving the IEHP website). Reporting Information IEHP has the following resources available for reporting fraud, waste or abuse, privacy issues, and other compliance issues: Compliance Hotline: (866) 355-9038 Fax: (909) 477-8536 E-mail: Mail: IEHP Compliance Officer P.O. Box 1800 Rancho Cucamonga, CA 91729-1800 Online: (By clicking on this link, you will be leaving the IEHP website) Report a Compliance Issue: Click Here Report a Privacy Incident/Breach: Click Here Report potential FWA: Click Here Frequently Asked Questions (FAQs) What are some common examples of fraud? Providers Billing for services not rendered Paying a "kickback" in exchange for a referral for medical services or goods Unbundling Overcharging for services or goods  Using false credentials Members Allowing unauthorized individuals to use ID card to obtain benefits Altering prescriptions Falsifying residence information to obtain benefits Drug seeking or doctor shopping to obtain narcotics What do I do if I suspect an IEHP Member is engaging in possible fraud, waste, or abuse? First, document your suspicions. Then, contact IEHP’s Compliance Department at (866) 355-9038 and make a report with one of our Representatives. At times, IEHP may request additional information that is necessary to investigate. IEHP also has the following resources available for reporting fraud, waste or abuse, privacy issues, and other compliance issues: Compliance Hotline: (866) 355-9038 Fax: (909) 477-8536 E-mail: Mail: IEHP Compliance Officer P.O. Box 1800 Rancho Cucamonga, CA 91729-1800 Online: (By clicking on the following links, you will be leaving the IEHP website) Report a Compliance Issue Click Here Report a Privacy Incident/Breach Click Here Report potential FWA Click Here What do I do if my facility has made some billing errors? If you suspect that errors in billing may have occurred, contact your IEHP Provider Services Representative at (909) 890-2054. What are some other things I can do as a Provider? Periodically perform internal audits of billing practices and compare billing records with payments received. Do not leave prescription pads, which include a Provider's identification and license number, out in the open. For example, do not store prescription pads in exam room cabinets or leave on office counters. IEHP DualChoice (HMO D-SNP) Model of Care Training The Centers for Medicare & Medicaid Services (CMS), the Department of Health Care Services (DHCS) and the National Committee for Quality Assurance (NCQA) require that IEHP staff and contracted consultants/vendors, our Medicare IPAs, Hospitals/SNFs, and Providers, receive training on the Plan’s Model of Care for our D-SNP Members: Interdisciplinary Care Team (ICT) Fact Sheet (PDF) IEHP DualChoice (HMO D-SNP) Model of Care Training (PDF) IEHP DualChoice (HMO D-SNP) Model of Care Training (HTML)   *We recommend opening file in: Mozilla Firefox, MS Edge or MS Internet Explorer Contact the OIG The Office of the Inspector General (OIG) is there to assist you and maintains a hotline, which offers a confidential means for reporting vital information. For information on confidentiality, please contact the hotline and ask about their confidential source program. Each caller is encouraged to assist the OIG by providing information on how they can be contacted for additional information but the caller may remain anonymous. Contacting the Office of the Inspector General Phone: (800) HHS-TIPS (447-8477) E-mail: Additional Hotlines DHCS Medi-Cal Fraud Hotline Phone: (800) 822-6222 E-mail: Web:  The recorded message may be heard in English and 10 other languages: Spanish, Vietnamese, Cantonese, Armenian, Hmong, Cambodian, Laotian, Farsi, Korean and Russian. The call is free and the caller may remain anonymous.    You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.

COVID-19 - 檢測地點

檢測以治療」站點完成。  如果您的醫療狀況使您更有可能因 COVID-19 加重病情,您可能有資格接受治療。 成人和年滿 12 歲的兒童可以接受治療,但必須在出現症狀後 5 天內盡快開始治療。 按一下此處以進一步瞭解 COVID-19「檢測以治療」計畫的相關資訊。  免費的居家 COVID-19 檢測 美國境內的每個家庭都有資格訂購一個免費的 COVID-19 檢測試劑盒,其中包括四個居家檢測試劑。這些檢測完全免費。按一下此處以訂購由美國郵政管理局 (United States Postal Service, USPS) 提供的免費居家檢測。  自 2022 年 2 月 1 日起,Medi-Cal 會員可接受 Medi-Cal 網絡內藥局提供的居家 COVID-19 檢測服務。加州衛生保健服務局 (California Department of Health Care Services, DHCS) 每月可為每名會員報銷最多 8 份檢測試劑盒。如需瞭解哪些檢測試劑盒在承保範圍內,或者如果您需要處方相關協助,請諮詢您的醫生或您的藥劑師。 如果 Medi-Cal 會員在 2021 年 3 月 11 日至 2022 年 1 月 31 日期間購買居家檢測試劑盒,則可以透過此處列出的程序由 DHCS 報銷費用(須提供收據)。 San Bernardino 郡支援的檢測點將為在 San Bernardino 郡生活、工作或上學的人士提供免費的居家 COVID-19 檢測試劑盒(需要提供居住或就業證明)。按一下此處以尋找郡級協助檢測點的清單。 檢測 如果您認為您有感染 COVID-19 的風險,您可以在以下地點進行 COVID-19 篩檢與檢測。   IEHP 會承保提供者安排進行的檢測,包括 PCR、快速檢測、居家檢測等。如果您的醫生為您安排檢測,IEHP 將承擔檢測費用。您的提供者需要為這些檢測直接向 IEHP 請款。  如會員選擇支付並非由提供者要求進行的 COVID 檢測,IEHP 不會予以報銷。  Riverside 郡 COVID-19 檢測點 Banning Banning Family Care Center 3055 W. Ramsey, Banning 預約 Beaumont Beaumont Women's Club 306 E 6th St., Beaumont, 92223 致電 (888) 634-1123 預約 Borrego Health 多個地點可供選擇 按一下此處以瞭解有關您所在區域 COVID-19 檢測點的資訊。 Cathedral 市 Plaza Rio Vista Kiosk 67908 Vista Chino, Cathedral City 預約 Coachella Our Lady of Soledad 52525 Oasis Palm Ave., Coachella 預約 Coachella TODEC Legal Center COVID 檢測點 1560 6th St., Coachella 預約 Corona Corona Community Health Center 2813 S. Main St., Corona 預約 Corona Unicare Community Health Center 107 N. MicKinley St., Corona 電話 (909) 457-3603 CVS MinuteClinic 多個地點可供選擇* 預約 服務時間因地點而異 Desert Hot Springs Henry V. Lozano Community Center 12800 West Arroyo, Desert Hot Springs 預約 Indio Indio Fleet Services 82775 Plaza Ave., Indio 預約 Indio Old Amistad High School 44801 Golf Center Pkwy, Indio 預約 Jurupa Avalon Park Community Center 2500 Avalon St., Jurupa 預約 La Quinta La Quinta Wellness Center 78450 Avenida La Fonda, La Quinta 預約 Lake Elsinore Outlets at Lake Elsinore 檢測點 17600 Collier Ave., Suite J-195 Parking Lot, Lake Elsinore 預約 Moreno Valley Moreno Valley Family Care Center 23520 Cactus Ave., Moreno Valley 預約 Moreno Valley Cottonwood Golf Center 13671 Frederick St., Moreno Valley 預約 Moreno Valley Moreno Valley 檢測亭 14075 Frederick St., Moreno Valley 週一至週五上午 10:00 至下午 6:30 預約 Moreno Valley Riverside University Health System Medical Center 26520 Cactus Ave., Moreno Valley 週一至週五上午 10:00 至下午 6:30 預約 Murrieta California Oaks Center Trailer 40565 California Oaks Rd., Murrieta 預約 Palm Desert UCR Palm Desert Campus 75080 Frank Sinatra Dr., Palm Desert 預約 Palm Springs Palm Springs Convention Center 277 N. Avenida Caballeros, Palm Springs 預約 Perris Perris' City Council Chamber 101 N D St., Perris 預約 Perris Perris Community Health Center 308 E. San Jacinto Ave., Perris 預約 Perris Rapid Care Enterprises 126 Avocado Ave.Ste 102, Perris 致電 (951) 490-4910 週一至週五 | 上午 9:00 至晚上 9:00 週六至週日 | 中午 12:00 至下午 5:00 此站點可能會產生費用 Rite Aid Pharmacy 多個地點可供選擇* 預約 週一至週五 | 上午 10:00 至晚上 8:00 週六至週日 | 上午 10:00 至下午 5:00 Riverside Jurupa Valley Family Care Center 8876 Mission Blvd., Riverside 預約 Riverside Riverside City Hall 檢測亭(僅可檢測) 3900 Main St., Riverside 預約 Riverside Riverside Neighborhood Health Clinic 7140 Indiana Ave., Riverside 預約 Riverside La Sierra Park 免下車檢測點(僅可檢測) 5272 Mitchell Ave., Riverside 預約 Temecula Vail Ranch Center 檢測亭 31699 Temecula Pkwy., Temecula 預約 如需更多有關 Riverside 郡 COVID-19 檢測點的資訊,請造訪 Riverside 郡公共衛生處 網站。 San Bernardino 郡 COVID-19 檢測點 Adelanto Adelanto Health Center 11336 Bartlett Ave., Ste.11, Adelanto 電話 (800) 722-4777 Apple Valley James A. Woody Community Center 13467 Navajo Rd., Apple Valley 預約 Barstow Barstow Adult School 720 E. Main St., Barstow 預約 Big Bear Big Bear Health Center 477 Summit Blvd., Big Bear Lake 預約 Barstow Barstow Health Center 303 E. Mountain View St., Barstow 電話 (800) 722-4777 Bloomington Kessler Park COVID-19 檢測巴士 18401 Jurupa Ave., Bloomington 預約 Borrego Health 多個地點可供選擇 按一下此處以瞭解有關您所在區域 COVID-19 檢測點的資訊。 Chino CVUSD Chino Valley Adult School 12970 3rd St., Chino 預約 Chino Lani City Medical 4036 Grand Ave., Suite A, Chino (909) 465-5000 預約 Colton Arrowhead Regional Medical Center 400 N. Pepper Ave., Colton 電話 (855) 422-8029 Colton Colton Urgent Care Center 1181 N. Mt. Vernon Ave., Colton Colton Urgent Care Center 線上登記 Colton Gonzales Community Center 670 Colton Ave., Colton 預約 Colton Unicare Community Health Center 308 N. La Cadena Dr., Colton 致電 (909) 457-3603 CVS 多個地點可供選擇 預約 Fontana Jessie Turner Health & Fitness Community Center 15556 Summit Ave., Fontana 預約 Fontana West Point Medical Center 7774 Cherry Ave., Fontana 致電 (909) 355-1296,按 1 Hesperia Hesperia Health Center 16453 Bear Valley Rd., Hesperia 致電 (800) 722-4777 Joshua Tree Community Center 6171 Sunburst St., Joshua Tree 預約 Loma Linda Loma Linda Senior Center 25571 Barton Rd., Loma Linda 預約 Montclair Montclair Kid's Station - COVID 檢測巴士 4985 Richton St., Montclair 預約 Montclair Montclair Place - Moreno St. Market Food Court 5060 N. Montclair Plaza Ln., 2nd Floor, Ste.2138 預約 Ontario 免下車 COVID 診所 2500 E. Airport Dr., Ontario 預約 Ontario 免下車 COVID 檢測診所 1 Mills Circle, Ontario 預約 Ontario Ontario Health Center 150 E. Holt Blvd., Ontario 致電 (800) 722-4777 Ontario Parktree Community Health Center 2680 E. Riverside Dr., Ontario 致電 (909) 630-7927 Ontario Unicare Community Health Center 437 N. Euclid Ave., Ontario 致電 (909) 988-2555 Rancho Cucamonga Lani City Medical 1398 Kenyon Way, Suite J, Rancho Cucamonga (909) 727-3911 預約 Rancho Cucamonga RC Family Resource Center 9791 Arrow Rte., Rancho Cucamonga 預約 Rancho Cucamonga Terra Vista Town Center - 劇院停車場 COVID 檢測巴士 10701 Town Center Dr., Rancho Cucamonga 預約 Rancho Cucamonga West Point Medical Center 8520 Archibald Ave., St B., Rancho Cucamonga 致電 (909) 481-3909,按 1 Redlands Redlands Urgent Care Center 301 W. Redlands Blvd., Redlands Redlands Urgent Care Center 線上登記 Rialto Carl Johnson Center 214 N. Palm Ave., Rialto 預約 Rite-Aid Pharmacy 多個地點可供選擇 預約 San Bernardino Court Street Square 349 N East St., San Bernardino 活動日期:5 月 3 日、17 日及 31 日 預約 San Bernardino 公共衛生部 COVID-19 檢測巴士 172 W. 3rd St., San Bernardino 預約 San Bernardino 免下車 COVID 檢測診所 500 Inland Center Dr, San Bernardino 預約 San Bernardino Premier Urgent Care Centers of California 284 E. Highland Ave., San Bernardino 每日 | 上午 9:00 至晚上 9:00 San Bernardino SAC Health System 250 S. G St., San Bernardino 電話 (909) 771-2911 週二/週三/週五 | 下午 3:00 至下午 5:00 San Bernardino San Bernardino Health Center 606 E. Mill St., San Bernardino 電話 (800) 722-4777 San Bernardino West Point Medical Center 1800 Medical Center Dr., St. 99, San Bernardino 致電 (909) 880-6400,按 1 Twentynine Palms Twentynine Palms - Patriotic Hall 5885 Luckie Ave., Twentynine Palms 預約 Upland Advanced Medical & Urgent Care Center 974 W. Foothill., Upland 致電 (909) 981-2273 週一至週五 | 上午 8:00 至下午 2:30 Upland Landecena Community Building 1325 San Bernardino Rd., Upland 預約 Victorville 免下車 COVID 檢測診所 14400 Bear Valley Dr., Victorville 預約 Victorville Green Tree Golf Course 宴會廳 14144 Green Tree Blvd., Victorville 預約 Victorville Victor Valley College 65 Mojave Fish Hatchery Rd., Victorville 位於 Construction Technology Building 65 後方的貨櫃屋 預約 Walgreens 多個地點可供選擇 預約 Yucaipa 7th Street Pool 12385 7th St., Yucaipa 預約 Yucca Valley Yucca Valley Community Center COVID-19 檢測巴士 57090 Twentynine Palms Highway, Yucca Valley 預約 Yucaipa Yucaipa Urgent Care Center 33494 Oak Glen Rd., Yucaipa Yucaipa Urgent Care Center 線上登記 如需更多有關 San Bernardino 郡 COVID-19 檢測點的資訊,請造訪 San Bernardino 郡 COVID-19 檢測點。

CalAIM - Pay for Performance (P4P)

th Care Services (DHCS), California Advancing and Innovating Medi‐Cal (CalAIM) is a long‐term commitment to transform and strengthen Medi‐Cal, offering Californians a more equitable, coordinated, and person‐centered approach to maximizing their health and life trajectory.1 DHCS Goals For CalAIM 2 Identify and manage comprehensive needs through whole person care approaches and social drivers of health. Improve quality outcomes, reduce health disparities, and transform the delivery system through value-based initiatives, modernization, and payment reform. Make Medi‐Cal a more consistent and seamless system for enrollees to navigate by reducing complexity and increasing flexibility. Resource Links DHCS CalAIM page DHCS CalAIM Transformation Infographic (PDF) DHCS Medi-Cal Alignment Primer (PDF) IEHP Enhanced Care Management IEHP Enhanced Care Management (Member Page) IEHP Community Support Services IEHP Community Support Services (Member Page)   1,2 You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.

Plan Updates - Public Health Advisory

ory Syncytial Virus (RSV) and Seasonal Influenza Activity (PDF) October 25, 2022 - Riverside University Health Systems - Outbreak of Ebola Virus Disease Due to Sudan Virus in Central Uganda (PDF) October 21, 2022 - Riverside University Health Systems - Influenza (PDF) August 18, 2022 - Updated Monkeypox Guidance (PDF) August 18, 2022 - Riverside University Health System - Monkeypox Home Isolation Instructions (PDF) August 18, 2022 - CDC - Dear Colleague: 2022 Monkeypox Outbreak (PDF) July 19, 2022 - Updated Monkeypox Guidance (PDF) March 14, 2022 - Riverside County Legionnaires' Disease Advisory (PDF) February 24, 2022 - PHA Gonococcal Infections (PDF) February 1, 2022 - CHDP Upcoming Trainings (PDF) January 31, 2022 - San Bernardino County Black Infant Health Program - Two Locations (PDF) December 01, 2021 - San Bernardino County - Safe Sleep Video (Provided by Children's Network) November 05, 2021 - CDC - Expansion of Recall of LeadCare Blood Lead Tests Due to Risk of Falsely Low Results (PDF) March 05, 2021 - Health Alert: Ebola Virus Disease Outbreak (PDF) By clicking on the links below, you will be leaving the IEHP website.


ing is not just about old age. At any age, a medical crisis could leave you too ill to make your own health care decisions. Even if you are not sick now, planning for health care in the future is an important step toward making sure you get the medical care you would want, if you are unable to speak for yourself and doctors and family members are making the decisions for you. MY LIFE. MY CHOICE. is IEHP’s Advance Care Planning program for IEHP DualChoice Members. The online program helps you fill out Advance Care Directive forms and gives you a place to keep them safe to share with your Doctor. IEHP can also store related documents like Physician Orders for Life-Sustaining Treatment, Living Wills, Health Care Power of Attorney and Do Not Resuscitate forms. MY LIFE. MY CHOICE. is accessible through the IEHP Member Portal. You can easily upload your Advance Care Directives and access them at any time from your home computer or smartphone. You can also share your forms with your family, friends and caregivers by email, SMS and fax. If you get sick and cannot make medical decisions, having these documents lets others know your wishes about medical care. This ensures you get the treatment and medical care you want. You can learn more about Advance Care Planning by accessing MY LIFE. MY CHOICE. through the IEHP Member Portal OR attending an in-person workshop.  Register online: Log in to the Member portal.  Log in to MY LIFE. MY CHOICE. Follow the steps to begin your Advance Care Planning. Register for an in-person workshop: Log in to the Member portal at Click the Health & Wellness tab. Choose “Senior Health” for a list of workshops with dates and times. Choose the workshop you want to attend.  For assistance with MY LIFE. MY CHOICE. please call IEHP Member Services at 1-800-440-IEHP (4347). TTY users should call 1-800-718-4347.

最新消息 - UC Riverside Athletics and IEHP Partner for Community Wellness

來衛生和健康資源,包括 COVID-19 教育和疫苗資訊。 上述組織將利用多途徑方式,在疫情持續期間為學生、工作人員和社區提供及時、準確的健康資訊。 校際運動會負責人 Wesley Mallette 表示「我們非常歡迎 IEHP 作爲合作夥伴,幫助我們繼續實現我們的使命,透過運動為我們的學生運動員提供人生中的機遇。透過與 IEHP 的合作,我們希望所有 Highlander 都能得到指導並瞭解 IEHP 提供的驚人資源以及這些資源對他們生活的積極影響。」 IEHP 作爲企業贊助商,將會為 UCR 的籃球、棒球和壘球主場比賽助威,并且將在 2 月 17 日贊助一場籃球比賽,以此慶祝黑人歷史月 (Black History Month)。在此次活動中,IEHP 的創新、加速和多樣化部門 (Innovation, Acceleration and Diversity) 副總裁將會宣佈 UCR Highlander 的首發陣容。 合作夥伴關係的另一亮點:健康計畫與 UCR 健康社區中心 (Center for Healthy Communities) 和醫學院 (School of Medicine) 的合作成果將於賽前在 videoboard 屏幕上播出—即在電視台在播放 Highlander 比賽時,在 ESPN+ 上播出。 IEHP 的首席執行官 Jarrod McNaughton 表示:「UCR 對公衆健康的奉獻在他們的行動中體現得淋漓盡致。我們感謝他們在多層面與我們合作,並期待共享資源和準確的 COVID-19 資訊,這樣我們便能在健康生活和打敗病毒方面共同邁出最好的一步。 如需獲取即將到來的 UCR 比賽時間表和活動,請造訪。

最新消息 - IEHP歡迎新任資訊長

以及IEHP的系統設計、開發、實施和支援。 Vinil最近從Health New England加入IEHP,在Health New England他擔任的是資訊及科技長,負責管理獨特的產品組合,將科技的角色從支援性的功能,提升為對組織成長佔有舉足輕重地位的策略合作夥伴。Vinil還為銷售、承銷和會計開發並執行了端對端營運路線圖。此外,他還重新架構並精簡化了生產支援及應用程式開發作業,為機構實現穩定性、可預測性和最佳化。 在任職於Health New England之前,Vinil在紐約擔任American International Group (AIG) 的副總裁暨數位轉型主管。他在擔任這個職位期間,主持了5000萬美元規模的全球數位轉型計畫,其中包含從全世界140個國家遷移和整併數位財產。 Vinil擁有麻薩諸塞州隆美多市 (Longmeadow) 的貝斯佩大學 (Bay Path University) 的企業管理碩士學位,他迫不及待地想要加入IEHP:「我很期待能夠加入團隊,透過合作、創新和策略支援,協助履行IEHP的使命。只要能夠通力合作,我們能夠為會員、服務提供者、員工和社區實現的成果將會無可限量。」 IEHP執行長Jarrod McNaughton表示:「Vinil會讓團隊如虎添翼,我們都很興奮能夠延攬他加入。Vinil在這個領域的經驗和專業知識,能夠為IEHP致力於治愈心靈、鼓舞人心,日復一日努力提升工作效益的努力提供支援。」

最新消息 - 社區植物園以食品、魚類和友誼伴您成長

lan (IEHP) 與社區合作夥伴密切合作,為這些植物園提供支持,其中包括與音樂公司 Music Changing Lives (MCL) 首席執行官 Josiah Bruny 愉快的合作,大家攜手為聖貝納迪諾打造出一個全新的社區植物園。  這片土地位於聖貝納迪諾 Electric Avenue 與 North 40th Street 的拐角處,曾是該市最大的垃圾場之一,現已被改造成 MCL 的城市植物園。除了解決食品無保障的問題外,植物園還旨在提供一個安全的空間,讓鄰居們可以聚在一起學習、鍛煉、就餐、探究、放鬆和玩樂。 每月的第四個星期日都會舉辦「靈魂星期天」(Soulful Sunday) 活動,邀請當地居民參觀植物園,參加園藝工作坊和各種志願者活動,同時享受各種美食與音樂等。如需查看有關 Soulful Sunday 的資訊,請造訪 MCL 的 Facebook 網頁。  「這項計畫的亮點在於它是完全由社區領導,」Bruny 說。「只要我們所有人齊心協力,便能為該地區及最需要幫助的人帶來更多的關愛。我們期盼能持續合作,讓 Inland Empire 成為對所有人來說都更美好的家園。」 除了提供贊助外,IEHP 還透過公司的團隊成員「樂於助人」 (Helping Hearts) 計畫和健康教育 (Health Education) 團隊召集志願者為植物園提供支持。志願者們與計畫負責人一起除草、植樹、鋪地膜、建造園圃以及灌溉農作物。  「有了完美的伙伴關係、同情心、治愈與振奮人類精神的動力,這些植物園會不斷蓬勃發展,並讓我們的鄰居體驗到各種健康,」IEHP 社區健康高級主任 Cesar Armendariz 說。「我們非常感激 Music Changing Lives 對 Inland Empire 以及這裡的居民們的熱愛,也十分期待能繼續攜手種植和建立更多的植物園,從而打造一個更健康的社區。」 該健康計畫還向「Jardín Comunitario de la Salud」(西班牙語意思為「健康社區植物園」)提供贊助,幫助支持聖貝納迪諾 Loma Linda University Health SACHS 診所的大型魚菜共生植物園。  這個植物園是 Inland Empire 的第一個此類植物園,它養殖了大量魚類,這些魚類生活在一處,可以滋養園圃。另外,這個植物園還在努力種植出豐收好且可供社區享用的食品。  植物園遍佈在庫卡蒙格牧場、安大略、朱魯帕、佩里斯與聖貝納迪諾。如需瞭解當地社區植物園的更多資訊,請造訪。   

最新消息 - 從 Medi-Cal 到醫學院:IEHP 會員要求服務 Inland Empire

所做,並且會在未來持續下去的事情。    IEHP 透過在 2020 年頒發的創新醫療保健獎學金 (Healthcare Scholarship Fund) 為 Hough 給予獎勵,讓 Hough 在從 Medi-Cal 會員到醫學院學生的旅程中獲得豐碩成果。 Hough 是 Victorville 本地人,目前就讀加州科學大學和醫學院醫學院 (California University of Science and Medicine,CUSM) 醫學系三年級,同時也是 50 位獲得 IEHP 首次頒發獎學金的學生之一。健康計畫透過年度獎學金來維持該計畫,提供以下三所醫學院的全額學費到部分學費:加州科學大學和醫學院醫學院 (CUSM)、羅馬琳達大學以及加州大學河濱分校 Hough 表示:「這個獎學金對我而言可說無比重要。對於一個在經濟拮据的家庭中長大的孩子,上醫學院似乎是一個遙不可及的夢想。」 IEHP 創立了獎學金基金,幫助 Riverside 和 San Bernardino 等縣解決提供者短缺的問題。「透過為當地的醫學院學生給予支持,我們有把握他們在畢業後願意為 Inland Empire 提供服務,並且創建出醫療保健專業人員的管道,能夠秉持愛心與同理心,致力為我們的社區提供服務。」IEHP 執行長 Jarrod McNaughton 做出如上表示。 Hough 在加州州立大學富勒頓分校 (California State University Fullerton) 選修人文科學課程時發現她對於醫學的熱情,並且在並且在加州橘縣兒童健康 (Children’s Health Orange County) 花費無數小時擔任志工。 在有過這些經歷以及受到幾位指導醫師的鼓舞之下,她決定從事醫生這個職業。Hough 刻意地只申請當地的學校,這樣她才能持續維持與 Inland Empire 根源的聯繫。Hough 說道:「大部分的人申請學校的範圍非常廣,只要想讀的學校都會申請。但是我感覺留在這個地區非常重要,因此我只有申請三間醫學院。這個做法非常冒險,但是還好我成功了。」 Hough 記得在她的成長過程中,在就讀醫科這個夢想上並沒有獲得太多的指導或榜樣,因此成為醫生看似是不可能的事情。她表示:「當我收到錄取通知時,確實感到非常震驚。」   透過醫學院的入學流程,Hough 瞭解到有關 IEHP 的醫療保健獎學金的資訊,以及它為願意留在 Inland Empire 的本地學生給予支持的目標。 Hough 記得 IEHP 是她在小時候便已經參加的健康計畫,並且感謝他們如何宣傳令自己產生共鳴的使命。她申請並且獲得了四年獎學金。  「在獲得獎學金之後,我感覺自己如釋重負,」Hough 表示。「我的內心對於 IEHP 表示由衷感謝。任何言語也無法表達我的感激之情。」 加州就讀醫學院的費用自從 2013 年開始一直保持持續上升的趨勢,每年增加約 1,500 美元,目前平均的總計費用達到 $218,792。對於許多 IE 學生來說,這使得成為一名醫生的夢想對他們而言更加遙不可及,並且對於該地區持續提供者的短缺造成嚴重影響。 「縮短懷有抱負的 IE 醫療專業人員以及當地醫學院之間的差距,為該地區最弱勢的人群服務,是本獎學金計畫當初設計的宗旨。」McNaughton 表示。「我們非常高興有機會能夠為 Jordan 以及我們的 HSF 獲獎者在他們成為醫師的道路上給予支持,同時尤其渴望將他們的願望和能力聯繫起來,為他們非常鍾情的社區提供最佳照護以及活力滿滿的健康。」 健康計畫將為醫學系學生在其就讀醫學院的過程中舉辦社交和支援活動,包括 5 月 3 日在 IEHP 總部舉行的晚宴。若要瞭解更多有關 IEHP 的醫療保健獎學金的資訊,請造訪。

最新消息 - IEHP 女性領導階層與當地學生互動

中心專題討論會,向學生介紹 Inland Empire 女性目前的角色和對醫療保健的貢獻。 本次專題討論會透過 Zoom 進行,參與者包括多位 IEHP 領導人,例如營運長 Susie White、家庭及社區健康高級醫療主任 Priya Batra 博士、綜合照護主任 Shelly LaMaster,及總法律顧問 Anna Wang。  「這場活動非常棒,IEHP 女性領導人的分享對所有參與者都有影響力,」Chaffey College 學生公平和參與主任 Leticia Romo 博士說道。「我們有機會聽到真實的故事、智慧和鼓勵。 我們的學生瞭解到輔導活動、管理責任、領導發展,以及克服冒名頂替症候群。 我們非常期待在未來與 IEHP 領導人建立良好的關係。」 專題討論小組也向學生分享了自身的教育歷程和職業背景,並且給未來的醫療保健領導人提供了建議。「我們提供以社區為基礎的健康計畫,其效果遠超過傳統的健康服務」,White 表示。「我們的工作還包含確保下一代領導人具有必要的支援、工具和資訊,在未來才能為醫療保健領域作出更偉大的貢獻。 2020 年,該健康計畫推出醫療保健獎學金基金 (Healthcare Scholarship Fund, HSF),與 Loma Linda University Medical School、University of California Riverside 及 California University of Science and Medicine 合作,協助醫學系學生擺脫債務負擔,並且培養更龐大的醫療保健專業人員陣容,以利照顧 Inland Empire 日益增加的 Medi-Cal 投保會員。 此外,在疫情流行期間,IEHP 為 Claremont Graduate University 和 Western University of Health Sciences 的當地學生提供實習機會,以協助在該計畫的「社區資源中心」研發計畫課程。   「向剛加入醫療保健領域的 Inland Empire 實習生分享知識和給予指導,是我們可以積極影響人們的健康和保健的另一種方式。支持多元醫療保健專業人員的發展,有助於我們在各地區實現充滿活力的健康。」IEHP 家庭及社區健康高級醫療主任 Priya Batra 博士說道。  

最新消息 - IEHP 發起運動以提高內陸帝國的疫苗接種率

e Health Plan, IEHP) 組織了一系列衛教活動、社區合作夥伴和利益相關者合作計畫,為未接種疫苗的居民提供接種管道和衛教支持。 根據州資料,黑人和西班牙裔社區以及 Medi-Cal 會員在河濱郡和聖貝納迪諾郡的疫苗接種率最低。此外,該地區的 COVID-19 陽性患者個案比率持續大幅波動,帶來持續的不確定性和風險。 「COVID-19 疫苗是我們對抗這種病毒最具『確定性』的方法,」IEHP 醫療長 Takashi Wada 博士說道。「雖然接種疫苗後仍可能感染病毒,但資料顯示,疫苗在減少病毒影響方面非常有效,從而減少了住院和死亡人數。這就是為什麼接種疫苗如此重要。」 自疫苗推出以來,IEHP 已參加了幾次臨時疫苗接種活動,包括與樓瑪琳達大學健康 (Loma Linda University Health, LLUH) 和 SAC 健康系統 (SAC Health System, SACHS) 合作,於聖貝納迪諾郡黑人社區的重要禮拜場所,聖保羅非洲衛理公會主教教堂 (St. Paul African Methodist Episcopal Church, St. Paul AME) 成立 COVID-19 疫苗診所。 透過州 Medi-Cal COVID-19 疫苗接種獎勵計畫 (COVID-19 Vaccination Incentive Program) 的額外資金, IEHP 將繼續與各郡、社區組織、學校和教會發展合作夥伴關係,以建立創新計畫並採取額外措施以提高疫苗接種率。 IEHP 也將制定激勵計畫,以鼓勵 IEHP 網路提供者提高 COVID 疫苗接種率。   「我們了解選擇不接種疫苗人士的恐懼,我們希望在他們熟悉的環境中與其見面,為他們提供接種疫苗的事實、資訊和機會以增強這些人的信心,」Wada 補充道。「熟悉和信任是促成此決策的重要因素,我們很高興能與社區領袖和組織合作,繼續建立這種信任。」 上個月,IEHP 也與姐妹計畫,洛杉磯照護計畫 (L.A.Care) 合作,在屢獲殊榮的演員 Jaime Camil 的幫助下發起一項衛教活動。Jaime Camil 以其在 CW 頻道的《處女情緣》(Jane the Virgin) 和迪士尼頻道的《可可夜總會》(CoCo) 中的角色聞名。這些工作包括在未來幾週內進行 Instagram 直播活動、公益廣告和看板宣傳。  「除了對抗疫情外,我們也在消除一些假消息,」IEHP 執行長 Jarrod McNaughton 表示。「以與民眾相關的方式向社區提供有關疫苗的事實、真實的資訊,可以產生極大的影響。醫療保健是非常個人的決定,我們很高興與這樣一群受人尊敬的夥伴合作,以確保最弱勢的居民能獲得所需的一切,享受最佳照護和健康活力。」 此健康計畫將作為超級疫苗接種站點繼續為聖貝納迪諾郡提供服務,在其庫卡蒙格牧場總部開設診所,並計劃在不久的將來擴大與其他社區健康合作夥伴的業務。如欲深入瞭解,請造訪。  

最新消息 - IEHP 贊助者 Inland Empire 殘障人士合作獎學金和獎項

0,000 美元,發放給 10 名申請 IEDC 獎學金的學生。 獎學金於 6 月 16 日在 San Bernardino Valley College 為學生發放,IEDC 成員 Denise Booker 也憑藉將六月節 (Juneteenth) 理念貫穿河濱郡社區而受到表彰。  「為他們提供機會、援助以及繼續倡導和支持那些捍衛人人平等的人士,對於讓我們的地區獲得最佳的護理和健康活力至關重要,」IEHP 社區健康主任 (IEHP Director of Community Health) 兼 IEDC 董事會主席 (IEDC Board President Gabriel Uribe) 博士說。「自 2019 年以來,IEDC 已向本科、研究生、職業或技術學位的 Inland Empire 有残障的學生髮放了 33 份獎學金。我們希望能夠透過合作夥伴關係和社區支持一直延續這個傳統。」  IEDC 成立於 2006 年,在 IEHP、Community Access Center 和 PossAbilities of Loma Linda University Health.等合作夥伴的支持下日益強大。如今,該組織匯集了來自 Inland Empire 多個組織的 900 多家服務提供商,它們專為老年人和殘障人士提供服務。  「我們必須竭盡所能去創造公平的競爭環境,並為服務不到位和邊緣化社區。這正是 Booker 夫人振奮人心之處。她敢於站出來,敢於發聲,她為社區帶來了積極的改變,」Uribe 補充道。  Booker 自 2017 年以來便是 IEDC 的一名成員,並且一直在積極倡導黑人社區。Booker 透過自己的組織和黑人合作組織 (Black Collaborative),領導宣傳工作,向當地政客和領導人宣傳六月節,以及這一天在我們國家歷史上的重要性。  「與 IEDC 的合作讓我有機會為社區的部分成員提供幫助,否則僅靠自己的一份力量預計難以實現,」Booker 說。「我與 IEDC 的關係正如非洲的一句諺語一樣,‘一人獨行走得快,與人同行走得遠。」     

最新消息 - IEHP 展開幼兒健康計畫

lp Me Grow Inland Empire (HMGIE) 聯手打造 IEHP 幼兒健康計畫。該計畫透過預防性篩檢、互動課程、有用的資源等,鼓勵父母瞭解兒童(0-5 歲)的發展里程碑。 發展里程碑有助於評估兒童的成長,並且可以為發展遲緩提供早期警示訊號。IEHP 健康教育主任 Jane Wang 表示:「孩子的成長不僅是身體層面,也可以從孩子的遊戲、學習、說話和行為加以觀察 。」 「最瞭解自己孩子的父母和看護者可能最先發現任何被忽視的里程碑,而這些是構成解決方案的重要部分,」Wang 補充說明。「透過活動和資源提升對於發展里程碑的認識,讓父母有機會更加瞭解他們的孩子,以及他們個人如何影響孩子的成長。」 Jayla(8 個月)的家長 Jessica Cortez 回顧她參與該計畫的時光,她表示:「透過參與該計畫的活動,我學到了不同的方式,得以協助我教育和改善她的學習。如果沒有參加這些課程,我無法規劃出我們現在所做的這些活動。問卷讓我明白應該尋求些什麼,以及我們需要改進哪些方面。」 該計畫與 HMGIE 合作,運用年齡與發育進程問卷 (Ages and Stages Questionnaires, ASQ-3)。問卷的結果為父母提供關於他們的孩子在五個關鍵領域發展狀況的資訊,可以與孩子的兒科醫師討論。五個關鍵領域包括:溝通、粗大動作、精細動作、問題解決和個人-社會。 此外,家長還可以獲得發展篩檢、學前教育和學習材料,在家中促進健康成長和發展。該計畫還包括為父母及其子女開設的虛擬互動 Circle Time 課程,當察覺任何發展問題時,為父母提供支持性資源。 「Help Me Grow Inland Empire 很榮幸能成為 IEHP 健康教育工作者的發展篩檢合作夥伴,」兒科醫師和 HMGIE 醫師倡導者 Marti Baum 醫師表示。「HMGIE 協助 IEHP 轉介的父母和看護者依既定的里程碑評估孩子的發展。當發現問題時,IEHP 的健康教育者會立即開始與家人合作,為孩子提供必要的醫療護理和社會服務。IEHP 和 HMGIE 共同改變幼兒的生活—這樣成功的合作夥伴關係,可以協助我們的年輕孩子在開始就學時做好學習的準備。」 該計畫每週於線上提供,本月將於 IEHP 的 Victorville 社區資源中心恢復面對面互動課程。 「預防性照護和促進健康是我們 IEHP 健康教育的任務核心,」 Wang 表示。「然而,為了真正提供全方面的護理,我們認為也必須持續加強與 IEHP 服務提供者的合作關係–例如利用技術解決方案以便於取得篩檢工具和結果。在未來幾年內,我們希望協助彌合這些努力,讓我們 0-5 歲的年輕孩子能夠在正確的時間獲得正確的照顧,並得以充分發揮他們的潛力。」 IEHP 家長可以寄送電子郵件至 提交篩檢請求,或與孩子一同參加 Circle Time 課程以參與該計畫。如需更多資訊,請造訪,或致電 IEHP 會員服務中心 (Member Service),電話 (800) 440-4347,TTY 使用者請撥打 (800) 718-4347。