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Join Our Network - Hospitals

CA 92324 (909) 580-1000 (909) 580-6308 Barstow Community Hospital 820 E Mountain View Barstow, CA 92311 (760) 256-1761 (760) 957-3397 Bear Valley Community Healthcare District 41870 Garstin Drive Big Bear Lake, CA 92315 (909) 866-6501 (909) 878-8282 Chino Valley Medical Center 5451 Walnut Ave. Chino, CA 91710 (909) 464-8600 (909) 464-8882 Colorado River Medical Center 1401 Baily Ave. Needles, Ca. 92363 (909) 326-7100 (909) 326-7292 Community Hospital of San Bernardino 1805 Medical Center Dr #201 San Bernardino, CA 92411 (909) 887-6333 (909) 806-1044 Corona Regional Medical Center 800 S Main St. Corona, CA 92882 (951) 737-4343 (951) 736-6310 Desert Regional Medical Center 1150 N Indian Canyon Dr. Palm Springs, CA 92262 (760) 323-6511 (760) 323-6330 Desert Valley Hospital 16850 Bear Valley Rd. Victorville, CA 92395 (760) 241-8000 (760) 951-2034 Eisenhower Medical Center 39800 Bob Hope Dr. Rancho Mirage, CA 92270 (760) 340-3911 (760) 773-1532 Hemet Valley Medical Center 1117 E Devonshire Ave. Hemet, CA 92543 (951) 652-2811 (951) 765-4745 Hi-Desert Medical Center 6601 White Feather Rd. Joshua Tree, CA 92252 (760) 366-3711 (760) 365-9309 Inland Valley Regional Medical Center 36485 Inland Valley Dr., Wildomar, CA 92595 (951) 677-1111 (951) 698-7721 John F. Kennedy Memorial Hospital 47111 Monroe St. Indio, CA 92201 (760) 347-6191 (760) 775-8014 Loma Linda University Children's Hospital 11234 Anderson St. Loma Linda, CA 92354 (909) 558-8000 (909) 558-3278 Loma Linda University Medical Center 11234 Anderson St. Loma Linda, CA 92354 (909) 651-1702 (909) 478-3202 Loma Linda University Medical Center - Murrieta 28062 Baxter Rd. Murrieta, CA 92563 (951) 290-4000 (951) 290-4092 Menifee Valley Medical Center 28400 McCall Blvd. Sun City, CA 92585 (951) 679-8888 (951) 766-6470 Montclair Hospital Medical Center 5000 San Bernardino St. Montclair, CA 91763 (909) 625-5411 (909) 626-4777 Mountains Community Hospital 29101 Hospital Rd. Lake Arrowhead, CA 92352 (909) 336-3651 (909) 336-4730 Palo Verde Hospital 250 N 1st St. Blythe, Ca 92225 (760) 922-4115 (760) 921-5263 Parkview Community Hospital Medical Center 3865 Jackson St. Riverside, CA 92503 (951) 688-2211 (951) 352-5363 Pomona Valley Hospital Medical Center 1798 N. Garey Ave. Pomona, CA 91767 (909) 865-9500 (909) 865-2104 Rancho Springs Medical Center 25500 Medical Center Dr. Murrieta, CA 92562 (951) 696-6000 (619) 627-5949 Redlands Community Hospital 350 Terracina Blvd. Redlands, CA 92373 (909) 335-5500 (909) 335-6497 Riverside Community Hospital 4445 Magnolia Ave. Riverside, CA 92501 (951) 788-3000 (951) 788-3201 Riverside University Health Care System 26520 Cactus Ave. Moreno Valley, CA 92555 (951) 486-4000 (951) 486-4475 San Antonio Regional Hospital 999 San Bernardino Rd. Upland, CA 91786 (909) 985-2811 (909) 920-6357 San Gorgonio Memorial Hospital 600 N Highland Springs Ave., Banning, CA 92220 (951) 845-1121 (951) 845-2836 St. Bernardine Medical Center 2101 N Waterman Ave., San Bernardino, CA 92404 (909) 883-8711 (909) 881-4337 St. Mary Medical Center 18300 US Highway 18 Apple Valley, CA 92307-2206 (760) 242-2311 (760) 946-8714 Temecula Valley Hospital 31700 Temecula Pkwy Temecula, CA 92592 (951) 331-2200 (951) 331-2211 Victor Valley Global Medical Center 15248 Eleventh St. Victorville, CA 92395 (760) 245-8691 (760) 245-6996

Provider Resources - Health and Wellness

and achieve health goals. IEHP’s Health & Wellness Programs help Members learn how to manage their health and make healthy lifestyle changes. You can refer your IEHP Members to these programs anytime by logging into the Secure Provider Website and completing the Health Education Program Request Form. Health Resources Kids and Teens Managing Your Illness Pregnancy and Postpartum Senior Health Weight Management Health & Wellness Brochures and Handouts Inland Empire Health Plan (IEHP) offers many Wellness Programs that focus on the health and well-being of our Members. All of our programs are free, join us at our next session and learn ways to stay healthy.  Get information on important health topics through our health education brochures and handouts: Controlling Asthma (PDF) Diabetes. What's next? (PDF) Eat Healthy, Feel Better (PDF) Fever in Children (PDF) Flu Decision Guide (PDF) Flu Shot (PDF) High Blood Pressure (PDF) Immunizations - English (PDF) Immunizations - Spanish (PDF) Immunizations - Chinese (PDF) Immunizations - Vietnamese (PDF) PAP and HPV Tests: What to Expect (PDF) Diabetes Prevention Program (DPP) - Live the Life You Love Format: Online (small group) Duration: One year Ages: 18 years and over This online year-long lifestyle change program helps you make real changes that last.  During the first 6 months, you will meet weekly with a small online group to learn how to make healthy choices into your life. In the second 6 months, you will meet monthly to practice what you have learned. No person is alike, so the program will be tailored to meet your needs and honor your customs and values. You will also be paired with a health coach for one year to help you set your goals, such as how to: Eat healthier Add physical activity into your daily life Reduce stress Improve problem-solving and coping skills Studies have shown that those who finish the program can lose weight and prevent Type 2 Diabetes. Small changes can have big results! Let's start living the best version of you and living the life you love. Find out if you qualify! Click here to visit the Skinny Gene Project online, or Call Skinny Gene Project at (909) 922- 0022, Monday - Friday 8am – 5pm., or Email hello@skinnygeneproject.org For Providers DPP Rx Pad (PDF) Educational Resources 2021 Population Needs Assessment (PNA) Report IEHP’s Population Needs Assessment (PNA) identifies Member health status and behaviors, Member health education priorities, cultural/linguistics needs, health disparities, and gaps in service related to these issues. The findings of the PNA may help Providers better understand and serve our Members. For questions, please contact IEHP Health Education Department at healthed@iehp.org 2021 Population Needs Assessment (PNA) Report Loving Support Program IEHP supports and sponsors the Loving Support Program that is run by Riverside University Health System (RUHS). Loving Support is a program committed to helping mothers achieve their breastfeeding goals. This service offers help and support with the first days at home, return to work, support groups, and timely answers to challenges nursing mothers face. Members can directly contact the Loving Support 24/7 Helpline at 888-451-2499. No referral is necessary. English and Spanish-speaking certified lactation specialists and Internationally Board Certified Lactation Consultants (IBCLCs) are available 24 hours a day, 7 days a week to answer questions. Messages are recorded after hours and promptly addressed. Member Education Resources The following websites are good sources of easy-to-read patient information that can be downloaded, printed, or ordered. By clicking on these links, you will be leaving the IEHP website.  RESOURCE  DESCRIPTION Medline Plus A service of the US National Library of Medicine and the National Institutes of Health. Easy to read information and audio tutorials on many health topics in English and Spanish. Topics are available in multiple languages. Food and Drug Administration - Office of Women's Health Easy-to-read handouts in English, Spanish and other languages on nutrition, diabetes, depression, and other topics related to women’s health. Learning About Diabetes, Inc. Easy to read “Handouts and Visual Aids” in color on diabetes care and nutrition to help patients eat the right foods to control blood sugar. Weight Control Information Network An extensive list of health education materials about healthy weight and physical activity in English and Spanish. Materials can be printed or ordered. Health Information Translations Easy-to-read educational handouts on many health topics and in multiple languages.   You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.

COVID-19 - 檢測地點

檢測以治療」站點完成。  如果您的醫療狀況使您更有可能因 COVID-19 加重病情,您可能有資格接受治療。 成人和年滿 12 歲的兒童可以接受治療,但必須在出現症狀後 5 天內盡快開始治療。 按一下此處以進一步瞭解 COVID-19「檢測以治療」計畫的相關資訊。  免費的居家 COVID-19 檢測 美國境內的每個家庭都有資格訂購一個免費的 COVID-19 檢測試劑盒,其中包括四個居家檢測試劑。這些檢測完全免費。按一下此處以訂購由美國郵政管理局 (United States Postal Service, USPS) 提供的免費居家檢測。  自 2022 年 2 月 1 日起,Medi-Cal 會員可接受 Medi-Cal 網絡內藥局提供的居家 COVID-19 檢測服務。加州衛生保健服務局 (California Department of Health Care Services, DHCS) 每月可為每名會員報銷最多 8 份檢測試劑盒。如需瞭解哪些檢測試劑盒在承保範圍內,或者如果您需要處方相關協助,請諮詢您的醫生或您的藥劑師。 如果 Medi-Cal 會員在 2021 年 3 月 11 日至 2022 年 1 月 31 日期間購買居家檢測試劑盒,則可以透過此處列出的程序由 DHCS 報銷費用(須提供收據)。 San Bernardino 郡支援的檢測點將為在 San Bernardino 郡生活、工作或上學的人士提供免費的居家 COVID-19 檢測試劑盒(需要提供居住或就業證明)。按一下此處以尋找郡級協助檢測點的清單。 檢測 如果您認為您有感染 COVID-19 的風險,您可以在以下地點進行 COVID-19 篩檢與檢測。   IEHP 會承保提供者安排進行的檢測,包括 PCR、快速檢測、居家檢測等。如果您的醫生為您安排檢測,IEHP 將承擔檢測費用。您的提供者需要為這些檢測直接向 IEHP 請款。  如會員選擇支付並非由提供者要求進行的 COVID 檢測,IEHP 不會予以報銷。  Riverside 郡 COVID-19 檢測點 Banning Banning Family Care Center 3055 W. Ramsey, Banning 預約 Beaumont Beaumont Women's Club 306 E 6th St., Beaumont, 92223 致電 (888) 634-1123 預約 Borrego Health 多個地點可供選擇 按一下此處以瞭解有關您所在區域 COVID-19 檢測點的資訊。 Cathedral 市 Plaza Rio Vista Kiosk 67908 Vista Chino, Cathedral City 預約 Coachella Our Lady of Soledad 52525 Oasis Palm Ave., Coachella 預約 Coachella TODEC Legal Center COVID 檢測點 1560 6th St., Coachella 預約 Corona Corona Community Health Center 2813 S. Main St., Corona 預約 Corona Unicare Community Health Center 107 N. MicKinley St., Corona 電話 (909) 457-3603 CVS MinuteClinic 多個地點可供選擇* 預約 服務時間因地點而異 Desert Hot Springs Henry V. Lozano Community Center 12800 West Arroyo, Desert Hot Springs 預約 Indio Indio Fleet Services 82775 Plaza Ave., Indio 預約 Indio Old Amistad High School 44801 Golf Center Pkwy, Indio 預約 Jurupa Avalon Park Community Center 2500 Avalon St., Jurupa 預約 La Quinta La Quinta Wellness Center 78450 Avenida La Fonda, La Quinta 預約 Lake Elsinore Outlets at Lake Elsinore 檢測點 17600 Collier Ave., Suite J-195 Parking Lot, Lake Elsinore 預約 Moreno Valley Moreno Valley Family Care Center 23520 Cactus Ave., Moreno Valley 預約 Moreno Valley Cottonwood Golf Center 13671 Frederick St., Moreno Valley 預約 Moreno Valley Moreno Valley 檢測亭 14075 Frederick St., Moreno Valley 週一至週五上午 10:00 至下午 6:30 預約 Moreno Valley Riverside University Health System Medical Center 26520 Cactus Ave., Moreno Valley 週一至週五上午 10:00 至下午 6:30 預約 Murrieta California Oaks Center Trailer 40565 California Oaks Rd., Murrieta 預約 Palm Desert UCR Palm Desert Campus 75080 Frank Sinatra Dr., Palm Desert 預約 Palm Springs Palm Springs Convention Center 277 N. Avenida Caballeros, Palm Springs 預約 Perris Perris' City Council Chamber 101 N D St., Perris 預約 Perris Perris Community Health Center 308 E. San Jacinto Ave., Perris 預約 Perris Rapid Care Enterprises 126 Avocado Ave.Ste 102, Perris 致電 (951) 490-4910 週一至週五 | 上午 9:00 至晚上 9:00 週六至週日 | 中午 12:00 至下午 5:00 此站點可能會產生費用 Rite Aid Pharmacy 多個地點可供選擇* 預約 週一至週五 | 上午 10:00 至晚上 8:00 週六至週日 | 上午 10:00 至下午 5:00 Riverside Jurupa Valley Family Care Center 8876 Mission Blvd., Riverside 預約 Riverside Riverside City Hall 檢測亭(僅可檢測) 3900 Main St., Riverside 預約 Riverside Riverside Neighborhood Health Clinic 7140 Indiana Ave., Riverside 預約 Riverside La Sierra Park 免下車檢測點(僅可檢測) 5272 Mitchell Ave., Riverside 預約 Temecula Vail Ranch Center 檢測亭 31699 Temecula Pkwy., Temecula 預約 如需更多有關 Riverside 郡 COVID-19 檢測點的資訊,請造訪 Riverside 郡公共衛生處 網站。 San Bernardino 郡 COVID-19 檢測點 Adelanto Adelanto Health Center 11336 Bartlett Ave., Ste.11, Adelanto 電話 (800) 722-4777 Apple Valley James A. Woody Community Center 13467 Navajo Rd., Apple Valley 預約 Barstow Barstow Adult School 720 E. Main St., Barstow 預約 Big Bear Big Bear Health Center 477 Summit Blvd., Big Bear Lake 預約 Barstow Barstow Health Center 303 E. Mountain View St., Barstow 電話 (800) 722-4777 Bloomington Kessler Park COVID-19 檢測巴士 18401 Jurupa Ave., Bloomington 預約 Borrego Health 多個地點可供選擇 按一下此處以瞭解有關您所在區域 COVID-19 檢測點的資訊。 Chino CVUSD Chino Valley Adult School 12970 3rd St., Chino 預約 Chino Lani City Medical 4036 Grand Ave., Suite A, Chino (909) 465-5000 預約 Colton Arrowhead Regional Medical Center 400 N. Pepper Ave., Colton 電話 (855) 422-8029 Colton Colton Urgent Care Center 1181 N. Mt. Vernon Ave., Colton Colton Urgent Care Center 線上登記 Colton Gonzales Community Center 670 Colton Ave., Colton 預約 Colton Unicare Community Health Center 308 N. La Cadena Dr., Colton 致電 (909) 457-3603 CVS 多個地點可供選擇 預約 Fontana Jessie Turner Health & Fitness Community Center 15556 Summit Ave., Fontana 預約 Fontana West Point Medical Center 7774 Cherry Ave., Fontana 致電 (909) 355-1296,按 1 Hesperia Hesperia Health Center 16453 Bear Valley Rd., Hesperia 致電 (800) 722-4777 Joshua Tree Community Center 6171 Sunburst St., Joshua Tree 預約 Loma Linda Loma Linda Senior Center 25571 Barton Rd., Loma Linda 預約 Montclair Montclair Kid's Station - COVID 檢測巴士 4985 Richton St., Montclair 預約 Montclair Montclair Place - Moreno St. Market Food Court 5060 N. Montclair Plaza Ln., 2nd Floor, Ste.2138 預約 Ontario 免下車 COVID 診所 2500 E. Airport Dr., Ontario 預約 Ontario 免下車 COVID 檢測診所 1 Mills Circle, Ontario 預約 Ontario Ontario Health Center 150 E. Holt Blvd., Ontario 致電 (800) 722-4777 Ontario Parktree Community Health Center 2680 E. Riverside Dr., Ontario 致電 (909) 630-7927 Ontario Unicare Community Health Center 437 N. Euclid Ave., Ontario 致電 (909) 988-2555 Rancho Cucamonga Lani City Medical 1398 Kenyon Way, Suite J, Rancho Cucamonga (909) 727-3911 預約 Rancho Cucamonga RC Family Resource Center 9791 Arrow Rte., Rancho Cucamonga 預約 Rancho Cucamonga Terra Vista Town Center - 劇院停車場 COVID 檢測巴士 10701 Town Center Dr., Rancho Cucamonga 預約 Rancho Cucamonga West Point Medical Center 8520 Archibald Ave., St B., Rancho Cucamonga 致電 (909) 481-3909,按 1 Redlands Redlands Urgent Care Center 301 W. Redlands Blvd., Redlands Redlands Urgent Care Center 線上登記 Rialto Carl Johnson Center 214 N. Palm Ave., Rialto 預約 Rite-Aid Pharmacy 多個地點可供選擇 預約 San Bernardino Court Street Square 349 N East St., San Bernardino 活動日期:5 月 3 日、17 日及 31 日 預約 San Bernardino 公共衛生部 COVID-19 檢測巴士 172 W. 3rd St., San Bernardino 預約 San Bernardino 免下車 COVID 檢測診所 500 Inland Center Dr, San Bernardino 預約 San Bernardino Premier Urgent Care Centers of California 284 E. Highland Ave., San Bernardino 每日 | 上午 9:00 至晚上 9:00 San Bernardino SAC Health System 250 S. G St., San Bernardino 電話 (909) 771-2911 週二/週三/週五 | 下午 3:00 至下午 5:00 San Bernardino San Bernardino Health Center 606 E. Mill St., San Bernardino 電話 (800) 722-4777 San Bernardino West Point Medical Center 1800 Medical Center Dr., St. 99, San Bernardino 致電 (909) 880-6400,按 1 Twentynine Palms Twentynine Palms - Patriotic Hall 5885 Luckie Ave., Twentynine Palms 預約 Upland Advanced Medical & Urgent Care Center 974 W. Foothill., Upland 致電 (909) 981-2273 週一至週五 | 上午 8:00 至下午 2:30 Upland Landecena Community Building 1325 San Bernardino Rd., Upland 預約 Victorville 免下車 COVID 檢測診所 14400 Bear Valley Dr., Victorville 預約 Victorville Green Tree Golf Course 宴會廳 14144 Green Tree Blvd., Victorville 預約 Victorville Victor Valley College 65 Mojave Fish Hatchery Rd., Victorville 位於 Construction Technology Building 65 後方的貨櫃屋 預約 Walgreens 多個地點可供選擇 預約 Yucaipa 7th Street Pool 12385 7th St., Yucaipa 預約 Yucca Valley Yucca Valley Community Center COVID-19 檢測巴士 57090 Twentynine Palms Highway, Yucca Valley 預約 Yucaipa Yucaipa Urgent Care Center 33494 Oak Glen Rd., Yucaipa Yucaipa Urgent Care Center 線上登記 如需更多有關 San Bernardino 郡 COVID-19 檢測點的資訊,請造訪 San Bernardino 郡 COVID-19 檢測點。

Plan Updates - Public Health Advisory

ory Syncytial Virus (RSV) and Seasonal Influenza Activity (PDF) October 25, 2022 - Riverside University Health Systems - Outbreak of Ebola Virus Disease Due to Sudan Virus in Central Uganda (PDF) October 21, 2022 - Riverside University Health Systems - Influenza (PDF) August 18, 2022 - Updated Monkeypox Guidance (PDF) August 18, 2022 - Riverside University Health System - Monkeypox Home Isolation Instructions (PDF) August 18, 2022 - CDC - Dear Colleague: 2022 Monkeypox Outbreak (PDF) July 19, 2022 - Updated Monkeypox Guidance (PDF) March 14, 2022 - Riverside County Legionnaires' Disease Advisory (PDF) February 24, 2022 - PHA Gonococcal Infections (PDF) February 1, 2022 - CHDP Upcoming Trainings (PDF) January 31, 2022 - San Bernardino County Black Infant Health Program - Two Locations (PDF) December 01, 2021 - San Bernardino County - Safe Sleep Video (Provided by Children's Network) November 05, 2021 - CDC - Expansion of Recall of LeadCare Blood Lead Tests Due to Risk of Falsely Low Results (PDF) March 05, 2021 - Health Alert: Ebola Virus Disease Outbreak (PDF) By clicking on the links below, you will be leaving the IEHP website.

Special Programs - Tobacco Cessation Services

acco Cessation Services   Provider Education Resources Smoking Cessation Resources - Help your patients quit Tobacco The CDC's Brief Tobacco Intervention ASK In a caring manner, at each visit, ...if your patients use tobacco If they do not, congratulate them If they do, proceed to next step ADVISE Patients who use tobacco to consider quitting. Tobacco products can lead to health problems such as...  Heart and Lung Disease Diabetes Stroke Ongoing infections and colds Cancer People exposed to secondhand smoke can also experience these health problems REFER If the patient is interested in quitting, connect them to KICK IT CA and any other local resource (below) Prescribe medications (if appropriate) Congratulate your patient on the decision to quit If patient is not ready to quit, user personalized motivational messages to encourage quitting. Let them know you are here when they are ready. Kick it CA How it works:  Patient will receive services from a Coach that has undergone rigorous training & apprenticeships, participates in weekly monitoring and case reviews, and attend continuing education courses on cultural competency. To enroll, patients can call, chat, or complete an online web form. The patient will then receive a Kick-Off call to collect their basic information and find out what they are trying to quit. Right after kick-off, coaching begins. The patient will receive clinically sound motivational interviewing. The coach will help patient put together a quit plan and set a quit date. The patient will then receive check-ins at times they are most susceptible to relapse. The coach will see if their quit-plan is working and help them modify as needed. Phone Number:  English - 1 (800) 300-8086 Spanish - 1 (800) 600-8191 Website: KICKITCA.ORG Text:  For English: Text "Quit Smoking" or "Quit Vaping" to 66819 For Spanish: Mande "Dejar de Fumar" o "No Vapear" to 66819 Other Smoking Cessation Resources: Link to Resources on Member page: https://iehp.org/en/members/healthy-living?target=smoking-cessation Resources in the Inland Empire: Connect IE Information and Training for Providers: http://www.CAquits.com https://www.cdc.gov/tobacco/ Local Tobacco Control Projects: Tobacco Free San Bernardino County: https://healthcollaborative.org/SBCTobaccoControl/ Tobacco Free Riverside County: https://www.rivcotcp.org/ (Back to Tobacco Cessation Services Menu) Tobacco Cessation Services By clicking on these links, you may be leaving the IEHP website. Training: Comprehensive Tobacco Cessation Services for Medi-Cal Members (PDF) The Smoking Cessation Leadership Center's (SCLC): Recordings Available for CME/CE Credit Kick it CA Education, Training and Technical Assistance: https://kickitca.org/health-professionals 5 Major Steps to Intervention: http://www.ahrq.gov/professionals/clinicians-providers/guidelines-recommendations/tobacco/5steps.html Tobacco Cessation CPT Codes for Identification ACA Facts Sheets and Resources (American Lung Association): https://www.lung.org/policy-advocacy/healthcare-lung-disease/healthcare-policy/affordable-care-act-tobacco Helpline: https://kickitca.org/ (also available in Spanish, Chinese, Korean, and Vietnamese)  https://kickitca.org/health-professionals https://kickitca.myshopify.com/collections/all Continuing Medical Education California courses offered through UC Schools of Medicine: https://cmecalifornia.com/Education.aspx Tip: Use key word in search: Tobacco Cessation Centers for Disease Control Coverage for Tobacco Use Cessation Treatments: https://www.cdc.gov/tobacco/quit_smoking/cessation/coverage/ Patients Not Ready to Make a Quit Attempt Now (The “5 R’s”): http://www.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/guidelines-recommendations/tobacco/5rs.pdf Smokefree.gov: https://smokefree.gov/help-others-quit/health-professionals University of California San Francisco’s Smoking Cessation Leadership Center’s Tools and Resources: https://smokingcessationleadership.ucsf.edu/ USPSTF-Tobacco Smoking Cessation in Adults, Including Pregnant Women: Behavioral and Pharmacotherapy Interventions: https://www.uspreventiveservicestaskforce.org/uspstf/index.php/recommendation/tobacco-use-in-adults-and-pregnant-women-counseling-and-interventions USPSTF-Tobacco Use in Children and Adolescents: Primary Care Interventions: https://www.uspreventiveservicestaskforce.org/uspstf/recommendation/tobacco-and-nicotine-use-prevention-in-children-and-adolescents-primary-care-interventions (Back to Tobacco Cessation Services Menu) You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.

最新消息 - UC Riverside Athletics and IEHP Partner for Community Wellness

來衛生和健康資源,包括 COVID-19 教育和疫苗資訊。 上述組織將利用多途徑方式,在疫情持續期間為學生、工作人員和社區提供及時、準確的健康資訊。 校際運動會負責人 Wesley Mallette 表示「我們非常歡迎 IEHP 作爲合作夥伴,幫助我們繼續實現我們的使命,透過運動為我們的學生運動員提供人生中的機遇。透過與 IEHP 的合作,我們希望所有 Highlander 都能得到指導並瞭解 IEHP 提供的驚人資源以及這些資源對他們生活的積極影響。」 IEHP 作爲企業贊助商,將會為 UCR 的籃球、棒球和壘球主場比賽助威,并且將在 2 月 17 日贊助一場籃球比賽,以此慶祝黑人歷史月 (Black History Month)。在此次活動中,IEHP 的創新、加速和多樣化部門 (Innovation, Acceleration and Diversity) 副總裁將會宣佈 UCR Highlander 的首發陣容。 合作夥伴關係的另一亮點:健康計畫與 UCR 健康社區中心 (Center for Healthy Communities) 和醫學院 (School of Medicine) 的合作成果將於賽前在 videoboard 屏幕上播出—即在電視台在播放 Highlander 比賽時,在 ESPN+ 上播出。 IEHP 的首席執行官 Jarrod McNaughton 表示:「UCR 對公衆健康的奉獻在他們的行動中體現得淋漓盡致。我們感謝他們在多層面與我們合作,並期待共享資源和準確的 COVID-19 資訊,這樣我們便能在健康生活和打敗病毒方面共同邁出最好的一步。 如需獲取即將到來的 UCR 比賽時間表和活動,請造訪:gohighlanders.com。

最新消息 - 從 Medi-Cal 到醫學院:IEHP 會員要求服務 Inland Empire

所做,並且會在未來持續下去的事情。    IEHP 透過在 2020 年頒發的創新醫療保健獎學金 (Healthcare Scholarship Fund) 為 Hough 給予獎勵,讓 Hough 在從 Medi-Cal 會員到醫學院學生的旅程中獲得豐碩成果。 Hough 是 Victorville 本地人,目前就讀加州科學大學和醫學院醫學院 (California University of Science and Medicine,CUSM) 醫學系三年級,同時也是 50 位獲得 IEHP 首次頒發獎學金的學生之一。健康計畫透過年度獎學金來維持該計畫,提供以下三所醫學院的全額學費到部分學費:加州科學大學和醫學院醫學院 (CUSM)、羅馬琳達大學以及加州大學河濱分校 Hough 表示:「這個獎學金對我而言可說無比重要。對於一個在經濟拮据的家庭中長大的孩子,上醫學院似乎是一個遙不可及的夢想。」 IEHP 創立了獎學金基金,幫助 Riverside 和 San Bernardino 等縣解決提供者短缺的問題。「透過為當地的醫學院學生給予支持,我們有把握他們在畢業後願意為 Inland Empire 提供服務,並且創建出醫療保健專業人員的管道,能夠秉持愛心與同理心,致力為我們的社區提供服務。」IEHP 執行長 Jarrod McNaughton 做出如上表示。 Hough 在加州州立大學富勒頓分校 (California State University Fullerton) 選修人文科學課程時發現她對於醫學的熱情,並且在並且在加州橘縣兒童健康 (Children’s Health Orange County) 花費無數小時擔任志工。 在有過這些經歷以及受到幾位指導醫師的鼓舞之下,她決定從事醫生這個職業。Hough 刻意地只申請當地的學校,這樣她才能持續維持與 Inland Empire 根源的聯繫。Hough 說道:「大部分的人申請學校的範圍非常廣,只要想讀的學校都會申請。但是我感覺留在這個地區非常重要,因此我只有申請三間醫學院。這個做法非常冒險,但是還好我成功了。」 Hough 記得在她的成長過程中,在就讀醫科這個夢想上並沒有獲得太多的指導或榜樣,因此成為醫生看似是不可能的事情。她表示:「當我收到錄取通知時,確實感到非常震驚。」   透過醫學院的入學流程,Hough 瞭解到有關 IEHP 的醫療保健獎學金的資訊,以及它為願意留在 Inland Empire 的本地學生給予支持的目標。 Hough 記得 IEHP 是她在小時候便已經參加的健康計畫,並且感謝他們如何宣傳令自己產生共鳴的使命。她申請並且獲得了四年獎學金。  「在獲得獎學金之後,我感覺自己如釋重負,」Hough 表示。「我的內心對於 IEHP 表示由衷感謝。任何言語也無法表達我的感激之情。」 加州就讀醫學院的費用自從 2013 年開始一直保持持續上升的趨勢,每年增加約 1,500 美元,目前平均的總計費用達到 $218,792。對於許多 IE 學生來說,這使得成為一名醫生的夢想對他們而言更加遙不可及,並且對於該地區持續提供者的短缺造成嚴重影響。 「縮短懷有抱負的 IE 醫療專業人員以及當地醫學院之間的差距,為該地區最弱勢的人群服務,是本獎學金計畫當初設計的宗旨。」McNaughton 表示。「我們非常高興有機會能夠為 Jordan 以及我們的 HSF 獲獎者在他們成為醫師的道路上給予支持,同時尤其渴望將他們的願望和能力聯繫起來,為他們非常鍾情的社區提供最佳照護以及活力滿滿的健康。」 健康計畫將為醫學系學生在其就讀醫學院的過程中舉辦社交和支援活動,包括 5 月 3 日在 IEHP 總部舉行的晚宴。若要瞭解更多有關 IEHP 的醫療保健獎學金的資訊,請造訪 iehp.org。

最新消息 - IEHP 女性領導階層與當地學生互動

中心專題討論會,向學生介紹 Inland Empire 女性目前的角色和對醫療保健的貢獻。 本次專題討論會透過 Zoom 進行,參與者包括多位 IEHP 領導人,例如營運長 Susie White、家庭及社區健康高級醫療主任 Priya Batra 博士、綜合照護主任 Shelly LaMaster,及總法律顧問 Anna Wang。  「這場活動非常棒,IEHP 女性領導人的分享對所有參與者都有影響力,」Chaffey College 學生公平和參與主任 Leticia Romo 博士說道。「我們有機會聽到真實的故事、智慧和鼓勵。 我們的學生瞭解到輔導活動、管理責任、領導發展,以及克服冒名頂替症候群。 我們非常期待在未來與 IEHP 領導人建立良好的關係。」 專題討論小組也向學生分享了自身的教育歷程和職業背景,並且給未來的醫療保健領導人提供了建議。「我們提供以社區為基礎的健康計畫,其效果遠超過傳統的健康服務」,White 表示。「我們的工作還包含確保下一代領導人具有必要的支援、工具和資訊,在未來才能為醫療保健領域作出更偉大的貢獻。 2020 年,該健康計畫推出醫療保健獎學金基金 (Healthcare Scholarship Fund, HSF),與 Loma Linda University Medical School、University of California Riverside 及 California University of Science and Medicine 合作,協助醫學系學生擺脫債務負擔,並且培養更龐大的醫療保健專業人員陣容,以利照顧 Inland Empire 日益增加的 Medi-Cal 投保會員。 此外,在疫情流行期間,IEHP 為 Claremont Graduate University 和 Western University of Health Sciences 的當地學生提供實習機會,以協助在該計畫的「社區資源中心」研發計畫課程。   「向剛加入醫療保健領域的 Inland Empire 實習生分享知識和給予指導,是我們可以積極影響人們的健康和保健的另一種方式。支持多元醫療保健專業人員的發展,有助於我們在各地區實現充滿活力的健康。」IEHP 家庭及社區健康高級醫療主任 Priya Batra 博士說道。  

最新消息 - IEHP 贊助者 Inland Empire 殘障人士合作獎學金和獎項

0,000 美元,發放給 10 名申請 IEDC 獎學金的學生。 獎學金於 6 月 16 日在 San Bernardino Valley College 為學生發放,IEDC 成員 Denise Booker 也憑藉將六月節 (Juneteenth) 理念貫穿河濱郡社區而受到表彰。  「為他們提供機會、援助以及繼續倡導和支持那些捍衛人人平等的人士,對於讓我們的地區獲得最佳的護理和健康活力至關重要,」IEHP 社區健康主任 (IEHP Director of Community Health) 兼 IEDC 董事會主席 (IEDC Board President Gabriel Uribe) 博士說。「自 2019 年以來,IEDC 已向本科、研究生、職業或技術學位的 Inland Empire 有残障的學生髮放了 33 份獎學金。我們希望能夠透過合作夥伴關係和社區支持一直延續這個傳統。」  IEDC 成立於 2006 年,在 IEHP、Community Access Center 和 PossAbilities of Loma Linda University Health.等合作夥伴的支持下日益強大。如今,該組織匯集了來自 Inland Empire 多個組織的 900 多家服務提供商,它們專為老年人和殘障人士提供服務。  「我們必須竭盡所能去創造公平的競爭環境,並為服務不到位和邊緣化社區。這正是 Booker 夫人振奮人心之處。她敢於站出來,敢於發聲,她為社區帶來了積極的改變,」Uribe 補充道。  Booker 自 2017 年以來便是 IEDC 的一名成員,並且一直在積極倡導黑人社區。Booker 透過自己的組織和黑人合作組織 (Black Collaborative),領導宣傳工作,向當地政客和領導人宣傳六月節,以及這一天在我們國家歷史上的重要性。  「與 IEDC 的合作讓我有機會為社區的部分成員提供幫助,否則僅靠自己的一份力量預計難以實現,」Booker 說。「我與 IEDC 的關係正如非洲的一句諺語一樣,‘一人獨行走得快,與人同行走得遠。」     

最新消息 - IEHP 與社區機構合作為超過 38,000 位 I.E. 居民施打疫苗

Health、SAC Health System、St. Paul African Methodist Episcopal Church、Inland Regional Center 等社區型機構和 San Bernardino 郡提供診所疫苗施打服務,並將持續提供疫苗服務,以降低 COVID-19 的新增確診個案數。 已透過設在健保計畫位於 Rancho Cucamonga 企業總部的 San Bernardino 郡大型疫苗接種站施打了大約 36,900 劑疫苗。此外,過去六個月期間有超過 1,500 劑疫苗是利用社區活動期間 (例如 Que Buena 的 2021 年 Fiestas Patrias 社區活動) 以及透過教會和機構籌辦診所施打。 「我們盡一切力量主動到居民所在的地方和他們接觸,」IEHP 的社區合作計畫主任 Marci Coffey 這麼說。「有些民眾關心的是便利性和取得性。而對於其他人,最重要的則是教育和瞭解。我們很開心能為 I.E. 地區的居民提供這些服務和資源,同時也積極努力為我們的團隊創造更多機會,與社區民眾建立聯繫,提供支持!」 透過州政府 Medi-Cal COVID-19 疫苗接種促進方案提供的資金,IEHP 規劃將擴大合作範圍,確保持續透過診所施打疫苗。健保計畫也制定醫療服務提供者獎勵方案,鼓勵醫師建議病患接種疫苗,提高疫苗施打率。 「事實再清楚不過了。只要每個人都接種疫苗,每個人就會更安全。」IEHP 執行長 Jarrod McNaughton 這麼說。「雖然我們對於協助施打的疫苗數量感到自豪,但仍有許多工作要繼續推動,才能確保社區民眾享受到最佳照護,健康而活躍。我們瞭解接種疫苗是個人選擇,但疫情對社區造成的衝擊實在太大。就像當初疫情是在社區間傳播開來,現在必須要透過社區共同合作與回應來終結疫情。」 如要查詢您附近的 COVID-19 疫苗施打地點,請上網 myturn.ca.gov。

最新消息 - IEHP 贊助者 Inland Empire 殘障人士合作獎學金和獎項

0,000 美元,發放給 10 名申請 IEDC 獎學金的學生。 獎學金於 6 月 16 日在 San Bernardino Valley College 為學生發放,IEDC 成員 Denise Booker 也憑藉將六月節 (Juneteenth) 理念貫穿河濱郡社區而受到表彰。  「為他們提供機會、援助以及繼續倡導和支持那些捍衛人人平等的人士,對於讓我們的地區獲得最佳的護理和健康活力至關重要,」IEHP 社區健康主任 (IEHP Director of Community Health) 兼 IEDC 董事會主席 (IEDC Board President Gabriel Uribe) 博士說。「自 2019 年以來,IEDC 已向本科、研究生、職業或技術學位的 Inland Empire 有残障的學生髮放了 33 份獎學金。我們希望能夠透過合作夥伴關係和社區支持一直延續這個傳統。」  IEDC 成立於 2006 年,在 IEHP、Community Access Center 和 PossAbilities of Loma Linda University Health.等合作夥伴的支持下日益強大。如今,該組織匯集了來自 Inland Empire 多個組織的 900 多家服務提供商,它們專為老年人和殘障人士提供服務。  「我們必須竭盡所能去創造公平的競爭環境,並為服務不到位和邊緣化社區。這正是 Booker 夫人振奮人心之處。她敢於站出來,敢於發聲,她為社區帶來了積極的改變,」Uribe 補充道。  Booker 自 2017 年以來便是 IEDC 的一名成員,並且一直在積極倡導黑人社區。Booker 透過自己的組織和黑人合作組織 (Black Collaborative),領導宣傳工作,向當地政客和領導人宣傳六月節,以及這一天在我們國家歷史上的重要性。  「與 IEDC 的合作讓我有機會為社區的部分成員提供幫助,否則僅靠自己的一份力量預計難以實現,」Booker 說。「我與 IEDC 的關係正如非洲的一句諺語一樣,‘一人獨行走得快,與人同行走得遠。」     

最新消息 - IEHP 領導人榮獲 LLU 年度校友獎

a University, LLU) 各自的學院評為年度校友,以表彰其對母校願景和宗旨的傳承和發揚以及他們對社區所做的貢獻。 Pham 在 LLU 公共衛生學院 (School of Public Health) 獲得了碩士學位,主要研究醫療保健管理。Pham 在 IEHP 始終貫徹 IEHP 的戰略機制,推進健康計畫的使命並努力實現 2030 年宏偉願景:我們將持續努力不懈,讓整個社區都能獲得最完善的照護和保持健康活力。在這項工作中,Pham 不斷為 IEHP 尋找新的方式來更好地服務於社區和最弱势的居民。「很高興,我們能在 2022 年的畢業典禮上為 Thomas Pham 先生頒發 SPH 年度校友獎。作為 IEHP 的一份子,他為 Inland Empire 社區的健康和福祉做出了顯著貢獻,這呼應了我們的願景——讓健康的人們生活在公平衛生機制下的彈性社區,」公共衛生學院 LLU 院長 Helen Hopp Marshak 博士說。Rai 榮獲 LLU 行為健康學院 (School of Behavioral Health) 的社會工作碩士學位。目前她在 IEHP 任職,她的職責是在社區和全州範圍內積極引領發展,以此擴大享受心理健康服務的機會,其中包括學生行為健康鼓舞計畫 (Student Behavioral Health Incentive Program)。 「Loma Linda 大學行為健康學院在畢業典禮上授予 Amrita Rai 2022 年度校友獎,她的這項獎項源於她始終致力於僕人式領導,為 Inland Empire 最弱勢的群體提供公平的行為健康服務,」行為健康學院 LLU 院長 Beverly Buckles 博士說道。  Rai 還在這一年的各種演講活動中分享了她的專業知識和熱情,激發了人們對行為健康服務的發展和供應的認識和持續改進。 「Thomas 和 Amrita 在各自領域所取得的革命性成就足以證明他們對 Inland Empire 社區的熱愛。Thomas 和 Amrita 等團隊成員的積極貢獻和參與讓 IEHP 致力於治愈和激發人類精神這一願景成為可能,我們衷心感謝他們所做的一切,」IEHP 首席執行官 Jarrod McNaughton 說。 

Plan Updates - Updates

l Notes for DY 2 to 8 (PDF) Core Quality Withhold Technical Notes for DY 2 to 10 (PDF) Riverside University Health System - Health Advisory Influenza (PDF) A Message From IEHP Medical Director, Dr. Takashi Wada The 2022-2023 influenza season continues to coincide with circulation of COVID-19 virus (SARS-CoV-2). As of August 2022, approximately 94.2 million cases of COVID-19 had been reported in the United States. Influenza vaccination remains an important tool for the prevention of potentially severe respiratory illness, which helps decrease the stress on the U.S. health care system. IEHP DualChoice members who are 18 years of age or older may obtain flu vaccines through the IEHP Pharmacy Vaccine Network. Flu Vaccine Notice: Access to Pharmacy Vaccine Network (PDF) Frequently Asked Influenza (Flu) Questions: 2022-2023 Season (CDC Recommendations) What’s New for 2022-2023  By clicking on these links, you will be leaving the IEHP website. The composition of flu vaccines has been updated. For the 2022-2023 flu season, there are three flu vaccines that are preferentially recommended for people 65 years and older. These are Fluzone High-Dose Quadrivalent vaccine, Flublok Quadrivalent recombinant flu vaccine and Fluad Quadrivalent adjuvanted flu vaccine. The recommended timing of vaccination is similar to last season. For most people who need only one dose for the season, September and October are generally good times to get vaccinated. Vaccination in July and August is not recommended for most adults but can be considered for some groups. While ideally it’s recommended to get vaccinated by the end of October, it’s important to know that vaccination after October can still provide protection during the peak of flu season. The age indication for the cell culture-based inactivated flu vaccine, Flucelvax Quadrivalent (ccIIV4), changed from 2 years and older to 6 months and older. Pre-filled Afluria Quadrivalent flu shots for children are not expected to be available this season. However, children can receive this vaccine from a multidose vial at the recommended dose. Preventive Services Immunizations  By clicking on these links, you will be leaving the IEHP website. CDC ACIP Vaccine Recommendations and Guidelines: https://www.cdc.gov/vaccines/hcp/acip-recs/index.html CDC ACIP Immunization Schedule for Children: https://www.cdc.gov/vaccines/schedules/hcp/child-adolescent.html CDC ACIP Immunization Schedule for Adults: https://www.cdc.gov/vaccines/schedules/hcp/adult.html USPSTF Task Force's Immunization Recommendations: https://www.uspreventiveservicestaskforce.org/BrowseRec/Search?s=immunization California Immunization Registry Portal (CAIR): https://cair.cdph.ca.gov/CAPRD/portalInfoManager.do Immunization Timing 2022 (PDF) You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.

Plan Updates - Coronavirus (COVID-19) Advisory

e Control and Prevention (CDC) is responding to an outbreak of respiratory disease caused by a novel (new) coronavirus that was first detected in China and which has now been detected in almost 70 locations internationally, including in the United States. The virus has been named "SARS-CoV-2" and the disease it causes has been named "coronavirus disease 2019" (abbreviated "COVID-19"). IEHP will continually update you on the latest recommendations, news, and resources on COVID-19 as it becomes available. COVID-19 Therapeutics Available for Members In an effort to provide the most up-to-date treatments against COVID-19, IEHP continues to maintain a list of providers, including but not limited to infusion clinics, ancillary, hospital and non-hospital based infusion centers offering COVID-19 infusion therapy treatment. Under all Member coverage, outpatient COVID therapeutics will be offered immediately after a Member is determined to be clinically eligible under and Emergency Use Authorization (EUA). List of Infusion Sites COVID-19 Infusion Treatments by Organization (PDF) Test-To-Treat COVID-19 Vaccine Reimbursement for Medi-Cal Providers DHCS has carved out the COVID-19 vaccine from Medi-Cal managed care health plans and will reimburse providers under the Fee-for-Service (FFS) delivery system for both medical and pharmacy claims. Medi-Cal will reimburse the associated COVID-19 vaccine administration fee at the allowable Medicare rate for all claims (medical, outpatient, and pharmacy), based on the number of required doses for all Medi-Cal beneficiaries. For further information: June 13, 2022 - DHCS COVID-19 Vaccine Administration Provider FAQs   How Vaccines Build Immunity While the COVID-19 vaccines are relatively new - the technology and science behind the vaccines have been in development for decades. In the video below, we demonstrate how years of vaccine research and advanced technology allowed researchers and scientists worldwide to be prepared to develop an mRNA vaccine that could help fight the spread of a global infectious disease. FIND A TESTING AND VACCINATION SITE NEAR YOU TODAY! RIVERSIDE Riverside County Public Health COVID Testing Site Vaccine Information Vaccine Locations & Registration Registrations encouraged but not required for: The CDC recommends everyone ages 6 months and older get vaccinated against COVID-19 as well as a booster for everyone 5 years and older, if eligible. For more information, visit the Riverside Country Vaccine webpage. Teenagers 5 to 17 years old must register for a vaccination clinic that offers the Pfizer vaccine and be accompanied by a parent/legal guardian or present a signed written consent from a parent/legal guardian and be accompanied by an adult. Pfizer Minor Consent Form (PDF) | Spanish  The Moderna and Johnson & Johnson vaccines can only be given to individuals age 18 years and older. Johnson & Johnson Fact Sheet (PDF) | Spanish - Published April 26, 2021  SAN BERNARDINO San Bernardino County Public Health COVID Testing Site Vaccine Locations & Registration Additional Dose and Boosters Information COVID-19 Vaccine Consent Form (PDF) | Spanish   The CDC recommends everyone ages 6 months and older get vaccinated against COVID-19 as well as a booster for everyone 5 years and older, if eligible. For more information, visit the San Bernardino County Pediatric COVID-19 Vaccination web page Walk-ins are now available at County-operated vaccination sites. Walk-in individuals will not need to bring any additional information to the site, however be prepared to register on site, which will include answering health screening questions. Walk-ins may experience longer wait times and availability may vary based on site demand.  Centers for Disease Control and Prevention (CDC) Clinical Care Guidance Vaccines Vaccination Plans January 10, 2022 - Continued Coverage of COVID-19 Diagnostic Testing (PDF) CalVax CalVax is a state-wide centralized system for health care Providers enrolled or interested in participating in the California COVID-19 Vaccination Program, developed by the California Department of Public Health (CDPH). The new CalVax platform will provide a system to manage vaccine enrollment, ordering, inventory, administration, reporting and data analytics. Training materials such as job aids, videos, and recorded demos will be available to support all system users as they navigate through the new CalVax platform (mycavax.cdph.ca.gov).  CA Notify • CA Notify Flyer in English (PDF) and Spanish(PDF) • CA Notify Shareable Tools for web and social media • CA Notify Website  Financial Assistance Resources Riverside County Medical Association - COVID-19 Financial Toolkit for Medical Practice U.S. Department of Health & Human Services (HHS) CARES Provider Relief Fund Learn more about the Provider Relief Fund (PRF) Provider Relief Fund (PRF) Portal U.S. Small Business Administration. Borrowers may be eligible for Paycheck Protection Program (PPP) loan forgiveness. See if you're eligible here. Guidance Regarding Monoclonal Antibody Treatment for COVID-19 Even with decreasing cases and hospitalizations, those with high-risk conditions who have tested positive for COVID-19 are encouraged to get monoclonal antibody treatment at Riverside University Health System (RUHS) – Medical Center. In January, the U.S. Food and Drug Administration (FDA) limited the use of certain monoclonal antibody therapies that were ineffective against the omicron variant. In response, RUHS – Medical Center is administering sotrovimab, an IV infusion shown to be effective against omicron and other variants. January 14, 2022 - RUHS-Medical Center Offers Monoclonal Antibodies Treatment Quest Diagnostic For more information, please visit Quest Diagnostics FAQs COVID-19 Specimen Collection Instructions (Watch Video Here)                        Fact Sheet for Healthcare Providers for COVID-19 Testing (View PDF Here)   LabCorp For more information, please visit LabCorp's COVID-19 page. Which COVID-19 Test is Right For You? COVID-19 FAQs If you do not have the ability to collect specimens for COVID-19, please refer to your County Public Health resources for guidance on directing Members for testing.   Telehealth IEHP is strongly encouraging the utilization of telehealth for visits that can be conducted over the phone or via other audiovisual telecommunications.  IEHP has published a telehealth FAQ which is available here: Telehealth Services Due to Limiting Exposure to COVID-19 (PDF)- October 17, 2022 Remember: IEHP Provider Telehealth Information (PDF) IEHP expects that Providers will offer telehealth services and support to their Members during their published business hours.  Existing authorizations are valid and do not need to be changed even if services are being provided via telehealth You can request a POS 02 or POS 10 on your authorization however if you do not, you can still utilize the authorization for telehealth services even if a different POS was approved. When billing the claim for the service, you will utilize a POS 02 or POS 10. ONLY Services that are deemed clinically appropriate to provide via telehealth should be provided via telehealth. If there are treatments, exams, procedures or other services that cannot be provided via telehealth, those are not eligible to be provided via telehealth.  Provider Resources for Combatting COVID-19 Fatigue ACEs Aware - Support for those on the front lines as California addresses stress and anxiety related to COVID-19   Department of Health Care Services (DHCS) and California Department of Public Health (CDPH) COVID 19 Response Department of Health Care Services (DHCS) California Department of Public Health (CDPH)   The California Department of HealthCare Services (DHCS) has published a COVID-19 response page with guidance for Providers and Partners, Home and Community Based Services and Behavioral Health. Found Here: DHCS COVID‑19 Response | DHCS COVID-19 Medi-Cal FAQs The California Department of Public Health (CDPH) also has a page with new guidance documents and additional resources and news releases. Found Here: CDHP COVID-19 Updates Centers for Medicare & Medicaid Services (CMS) CMS Health Care Provider Toolkit - Help link to COVID-19 related questions   San Bernardino Medical Society The San Bernardino County Medical Society promotes the science and art of medicine, the care and well-being of patients, the protection of the public health and to promote the betterment of the medical profession. The latest news, research and developments on the COVID-19 outbreak for physicians can be found here: SBCMS COVID-19. January 07, 2021 - COVID-19 Vaccines For All Practicing Physicians and Staff – San Bernardino County (PDF) 2-1-1 San Bernardino County Resource & Information Guide   2-1-1 San Bernardino County has curated a COVID-19 Resource & Information Guide and will update this page regularly as the situation changes. For more information, please click here.   Correspondences May 2, 2022 - Webinar - IWIN COVID and the Community April 13, 2022 - COVID-19 “Test to Treat” Initiative April 8, 2022 - 2nd Round of Free At-Home COVID-19 Test Kits Available February 23, 2022 - COVID-19 Oral Antiviral Drugs – Coverage and Dispensing Pharmacies  January 28, 2022 - Free OTC COVID-19 Antigen Kits Available January 26, 2022 - Free At-Home COVID-19 Tests Available by Request January 5, 2022 - Extending SNF COVID-19 Per Diem Rate December 22, 2021 - COVID-19 Vaccine Billing for Medicare Advantage Enrollees Effective DOS January 1, 2022 December 16, 2021- COVID-19 Vaccine Incentive Program – Program Guide December 16, 2021 - REMINDER: COVID Vaccine Enrollment Survey - Your Response is Requested December 10, 2021 - REMINDER: COVID Vaccine Enrollment Survey - Your Response is Requested December 10, 2021 - COVID-19 Vaccine Billing for Medicare Advantage Enrollees December 3, 2021- COVID-19 Vaccine Enrollment Survey December 1, 2021- CDC Encourages COVID Booster Due to Omicron Variant November 17, 2021- UPDATE! COVID-19 Vaccine FQHC, RHC and IHF Incentive Program November 9, 2021- Three Upcoming Webinars on Building COVID-19 Vaccine Trust October 22, 2021- 2021 COVID-19 Vaccination Member Incentive October 22, 2021- NEW!!! COVID-19 Vaccine FQHC and RHC Incentive Program October 19, 2021- COVID-19 Treatment – RUHS Monoclonal Antibody Treatment Center October 12, 2021- Reminder - NEW COVID-19 Vaccine PCP Incentive Program - Kickoff Meeting October 6, 2021- NEW COVID-19 Vaccine PCP Incentive Program- Kickoff Meetings October 4, 2021- New COVID-19 Vaccine PCP Incentive Program September 8, 2021- CDPH Webinar: How to Have Crucial Conversations About COVID-19 Vaccines – Thursday, September 9th August 18, 2021 - Riverside County Public Townhall on COVID-19 Vaccines For additional resources regarding COVID-19, please visit: Centers for Disease Control and Prevention (CDC) Riverside County Public Health San Bernardino Public Health You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.

Pharmacy Services - Academic Detailing

treach program for our providers and pharmacies. We perform phone and one-on-one outreaches with physicians, nurse practitioners, physician assistants, and pharmacy staff. Our goal is to transform the prescriber and pharmacy practice and enhance the provider, pharmacist and member experience. Clinical Drug Education Clinical Drug Education provides materials that focus on a specific drug, drug class, and/or disease state. These materials contain pharmacological and clinical practice information to assist providers and pharmacies in their practice. As new drug information is available, it is important to stay up to date on clinical research findings to assist with member care and medication-use decisions.   Practice Development Practice development education provides materials that focus on enhancing provider and member experience. The materials contain guidance on Formulary Utilization and PA submissions as well as insights regarding electronic prescribing and electronic health records. It is our commitment to provider practice optimization tools and resources to enhance member care.   You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. Click here to download a free copy by clicking Adobe Acrobat Reader.  By clicking on this link, you will be leaving the IEHP website. Biosimilars A growing trend in healthcare is the use of biosimilar drugs. The following information will assist you and your practice on prescribing biosimilars. What is a Biosimilar? (PDF) Biological Product Definitions (PDF) Prescribing Biosimilar Products (PDF) Prescribing Interchangeable Products (PDF) Opioid and Chronic Pain Management In collaboration with Riverside University Health System (RUHS) and Centers for Disease Control and Prevention (CDC), IEHP would like to provide the following information to assist you and your practice on prescribing opioids for chronic pain management. CURES CURES FAQ (PDF) CURES 2.0 User Guide (PDF) CURES tips and tricks (PDF) Naloxone Naxolone Drug facts (PDF) Naxolone instructions for use (PDF) First Responder Naxolone administration fact sheet (PDF) Opioid Prescribing Guidelines Medication Assisted Treatment (MAT) and Opioid Treatment Program (OTP) FAQ (PDF) CDC Guideline Infographic (PDF) CDC Guidelines Factsheet (PDF) TurnTheTide Pocket Guide for Prescribing Opioids for Chronic Pain (PDF) CDC Guideline at a Glance  Opioid Tapering Clinical Pocket Guide to Tapering (PDF) Tapering Resource-AAFP (PDF) Opioid Tapering Resource pack (PDF) Pharmacy Medication Assisted Treatment (MAT) for Substance Abuse (PDF) Urine Drug Testing CDC Clinical Practice Guideline for Prescribing Opioids for Pain UDT for monitoring opioid therapy-AAFP (PDF) X-Waiver  X-Waiver resources Removal of DATA Waiver (X-Waiver) Requirement https://www.samhsa.gov/medications-substance-use-disorders/removal-data-waiver-requirement All prescriptions for buprenorphine will now only require a standard DEA registration number. For additional information on the removal of the DATA-Waiver requirement, see the Removal of DATA Waiver (X-Waiver) Requirement. Practice Optimization   Electronic Prescribing (e-Rx) Electronic prescribing is a growing standard in the healthcare industry. Most electronic health record systems offer electronic prescription capabilities. The information below will provide insight to the practice of e-prescribing. Benefits of e-Rx brochure (PDF) Formulary Utilization The IEHP Formulary offers a variety of drugs based on safety and efficacy for any condition. The information below will help you find out how to access and interpret the formulary Medicare FAQ (PDF) The process of submitting a prior authorization may be cumbersome for your practice. The information below will help you understand this process and assist with receiving a proper decision in a timely manner.   For any questions regarding Pharmacy Academic Detailing Training please contact: PharmacyAcademicDetailing@iehp.org     You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. Click here to download a free copy by clicking Adobe Acrobat Reader. By clicking on this link, you will be leaving the IEHP website. Information on this page is current as of January 1. 2022  

與我們聯絡

ndation is focused on connecting the diverse communities of the Inland Empire with access to a better, more joyful life through programs and initiatives aimed at resolving the root causes of illness, health equity and core needs, including food, shelter and safety. The Foundation was established in July 2022 by Inland Empire Health Plan (IEHP) to ensure all communities throughout the region have access to Vibrant Health, which entails going beyond traditional healthcare services and reaching the region’s most vulnerable populations. Efforts include supporting pilot programs, identifying innovative solutions that improve health outcomes, acting as a convener, collaborator and partner with community and faith-based organizations and much more. Foundation Leadership Angelica Baltazar, MSW, serves as the IEHP Foundation President and has more than 20 years of experience in the public health and human services sectors. She holds a bachelor’s in social work from Cal Poly Pomona and a master’s in policy planning and administration from Loma Linda University. Baltazar is a board member of the Greater Ontario Business Council, Promise Scholars and Partners for Better Health. IEHP Foundation Board of Directors The Foundation is guided by an esteemed, experienced and passionate group of individuals who comprise the Board of Directors: Chair Stephen Bennett, Caravanserai Project Board Chair and Co-Founder Vice Chair Karen Scott, First 5 San Bernardino Executive Director Secretary Regina Weatherspoon-Bell, Founder DVL Project/A Better Way/Victor Valley Domestic, Inc. Treasurer Conrado Bárzaga, MD, Desert Healthcare District & Foundation Chief Executive Officer Josh Candelaria, Viewpoint Advocacy Principal Edward Juhn, MD, MBA, MPH, IEHP Chief Quality Officer Geoffrey Leung, MD, County of Riverside Public Health Officer Jarrod McNaughton, MBA, FACHE, IEHP Chief Executive Officer Combined with their sincere and heartfelt desire to make a difference for all the communities in the region, the board is committed to long-term sustainable change for overall community health improvement. Follow Along on Our Journey Join us as we meet with local communities and organizations to listen to their needs and gain an in-depth understanding of the Inland Empire non-profit landscape. Follow us on Instagram @IEHPFoundation and connect with us on LinkedIn We aspire to significantly transform this region but to make a definitive and long-lasting impact, we are committed to in-depth and ongoing collaborative discussions about the needs and desires of the communities we hope to serve. If you would like to connect, please email us at Foundation@iehp.org Press Releases IEHP Announces Angelica Baltazar as New Foundation President IEHP Foundation Launches to Serve Most Vulnerable Communities IEHP Foundation is a 501(c)(3) nonprofit

COVID-19 - COVID-19 疫苗

,也不會導致感染 COVID-19。接種疫苗者可能出現一些輕微副作用,但並不會造成傷害,並且只持續幾天。疫苗可幫助我們結束疫情並拯救生命。已接種疫苗者應繼續配戴口罩及勤洗手,且在公共場所保持至少 6 英呎的社交距離。如需瞭解更多資訊,IEHP 會員可繼續造訪 IEHP 網站及/或造訪加州衛生部 (California Department of Health) 網站 (www.cdph.ca.gov/Programs/CID/DCDC/Pages/Immunization/COVID-19Vaccine.aspx)。 造訪 MYTURN.CA.GOV,以查找附近的疫苗接種診所。 疫苗如何增強免疫力 雖然 COVID-19 疫苗相對較新,但支援疫苗開發的技術與科學原理已發展數十年之久。在下方影片中,我們展示了多年的疫苗研究與進階技術如何支援全世界研究人員和科學家妥善開發 mRNA 疫苗,以協助遏止全球傳染病的擴散。 CDC 更新:PFIZER 疫苗已完全獲得 FDA 的批准。 2021 年 8 月 23 日,美國食品藥物管理局 (U.S. Food and Drug Administration, FDA) 首次批准可投入使用的 COVID-19 疫苗,即 Pfizer-BioNTech COVID-19 疫苗(眾所周知的 Pfizer 疫苗)。該核准疫苗現以 Comirnaty (koe-mir’-na-tee) 品牌上市,可幫助年滿 16 歲者預防 COVID-19 疾病。Pfizer 疫苗適用於 5 至 15 歲的兒童,並可根據緊急使用權,針對某些免疫力低下的人士進行第三劑接種。  請注意,Pfizer 疫苗和 Comirnaty 為同一種疫苗。FDA 報告顯示其配方相同且可通用。    何處可接種疫苗? 對於想要接種該疫苗的會員,請參考以下幾種選項: IEHP 建議線上造訪 My Turn (myturn.ca.gov)。My Turn 是加州公共衛生局 (Department of Public Health) 的一站式便利網站,需要接種 COVID-19 疫苗的人士可: 安排第一劑、第二劑和加強劑的疫苗接種時間。 安排家庭或團體疫苗接種時間 尋找所在區域的免預約接種診所 安排上門疫苗接種時間(如果需要) 安排交通服務(如果需要) 如果無法接入網際網路,請致電加州 COVID-19 熱線 1-833-422-4255,以尋求相同的服務。 CVS 和 Walgreens 等大型連鎖藥房也提供疫苗接種。大部分均提供免預約疫苗接種服務。IEHP 建議先致電相關藥房予以確認。 另外,亦可透過所在郡縣的公共衛生部門進行線上疫苗預約登記。 對於河濱郡,請造訪 www.ruhealth.org/covid-19-vaccine。 對於聖貝納迪諾郡,請造訪 www.sbcovid19.com/vaccine/。  我是否需要支付任何疫苗費用? 不需要。願意接種疫苗的所有人都無需支付任何費用。  疫苗是否安全? 安全,全國與加州最頂尖醫療專家一致認為,COVID-19 疫苗安全且有效。此疫苗已在大型臨床試驗中進行測試,以確保其符合各項安全標準。來自不同年齡層、種族與族裔群體以及具有不同醫療狀況的許多人都參與了試驗。 接種疫苗後是否會出現任何副作用? 接種 COVID-19 疫苗之後,大部分人不會遭遇嚴重的問題。接種疫苗之後產生的所有輕微症狀通常會在一週內自行消失。但如果開始出現嚴重頭痛、腹部疼痛、腿部疼痛/腫脹,或者呼吸急促、胸痛、感覺心跳加速、心房顫動或劇烈心跳聲等任何症狀,請立即致電醫師。醫師或醫療服務提供者會向您說明所有潛在副作用,以及您應該如何處理。  自 Moderna 與 Pfizer-BioNTech COVID-19 疫苗獲得緊急使用授權以來,接種此等疫苗的部分人士患上心肌炎與心包膜炎等疾病。大多數人是在接種疫苗第二劑後的數天內開始出現相關症狀。現已有數例確認報告顯示,疫苗接種者罹患心肌炎與心包膜炎,尤其是在 30 歲及以下的男性中。此種情況引起了各方疑慮,目前尚在進一步調查當中。不過,接種 COVID-19 疫苗之後罹患心肌炎與心包膜炎的案例其實非常罕見,要知道在 2020 年 12 月 14 日至 2021 年 6 月 21 日期間,全美總共施打了超過 3.18 億劑 COVID-19 疫苗。 接種疫苗是否會出現任何長期副作用? COVID-19 疫苗已在大型臨床試驗中進行測試,以評估其安全性。我們需要花費更多時間,並需要更多人接種疫苗,才能真正瞭解是否會出現非常罕見或長期的副作用。食品藥物管理局 (Food and Drug Administration, FDA) 及美國疾病控制與預防中心 (Centers for Disease Control, CDC) 將繼續監控 COVID-19 疫苗的安全性。醫療服務提供者需要向「疫苗不良事件報告系統」(Vaccine Adverse Event Reporting System, VAERS) 報告疫苗接種相關的任何問題或不良事件。 如果我出現副作用,該怎麼辦? 請立即聯絡您的醫師。CDC 推出了一款名為 V-Safe 的智能手機新工具,可用於檢查 COVID-19 疫苗接種者的健康狀況。當您接種疫苗時,您也會收到一張 V-Safe 傳單,告知您如何加入計畫。如果您加入計畫,您將定期收到包含問卷調查連結的簡訊,供您報告在接種 COVID-19 疫苗後所遭遇的任何問題或副作用。 疫苗是否會導致我感染 COVID-19? 不會,疫苗無法讓您感染 COVID-19,因為疫苗並不包含任何傳染性病毒。 我需要接種幾劑疫苗? Pfizer 與 Moderna 疫苗需要接種兩劑,每劑間隔 3 至 4 週。雖然第一劑已建立了保護力,但您仍然需要在數週後接種第二劑,以獲得疫苗所能提供的最大保護力。醫師會向您告知何時接種第二劑,具體間隔時間依據疫苗種類的不同而有所差異。J&J 疫苗僅需要接種一劑。 接種 2 劑疫苗之後,是否還需要配戴口罩以及避免與他人近距離接觸? 是的。在專家們進一步瞭解 COVID-19 疫苗所能提供的保護力之前,請繼續使用目前已知有助於阻止 COVID-19 傳播的所有工具。也即是說,您必須繼續配戴口罩、勤洗手、避免群聚,且在公共場所應至少保持 6 英呎的社交距離。 我是否需要接種加強劑疫苗?研究表明,接種 COVID-19 疫苗後,由於變種病毒的變化,疫苗對病毒的防護力和防止感染變種病毒的能力可能會隨著時間的推移而有所降低。不過,接種加強劑疫苗有望提高對 COVID-19 及其變種病毒的免疫反應,從而強化對病毒的防護力。 誰可以接種加強劑疫苗? 年滿 12 歲且完全接種疫苗的所有人均可接種加強劑疫苗,但接種加強劑疫苗的時間因疫苗和年齡層而有所差異。 我何時可以接種加強劑疫苗? 如果已接種 Pfizer-BioNTech 疫苗,則年滿 12 歲的所有人都應至少在完成初始 COVID-19 疫苗接種系列五個月後再接種加強劑疫苗。 如果已接種 Moderna 疫苗,則年滿 18 歲的成人應至少在完成初始 COVID-19 疫苗接種系列六個月後再接種加強劑疫苗。 如果已接種 Johnson & Johnson 的 Janssen 疫苗,則年滿 18 歲的成人應至少在接種 J&J/Janssen COVID-19 疫苗兩個月後再接種加強劑疫苗。 接種加強劑疫苗是否有任何副作用?接種加強劑疫苗後,您可能會出現副作用。這些是人體開始建立 COVID-19 防護力的正常徵象。 兒童與嬰兒是否可能感染 COVID-19? 可能會。兒童也會感染 COVID-19。感染 COVID-19 的大部分兒童都僅有輕微症狀,或者可能完全無症狀,也即是無症狀感染者。感染 COVID-19 的兒童人數少於成人。不過,對於存在特定醫療狀況的嬰兒(未滿 1 歲者)與兒童而言,感染 COVID-19 的風險可能較高。 兒童是否能接種 COVID-19 疫苗? COVID-19 疫苗適用於年滿 5 歲的兒童。如需瞭解更多資訊,請造訪 CDC 網站和/或所在郡的公共衛生局網站:  按一下此處進入聖貝納迪諾郡網站 按一下此處進入河濱郡網站 接種疫苗之後,多久可獲得保護力? 雖然接種第一劑疫苗後便會立即建立保護力,不過 COVID-19 疫苗需要接種兩劑,每劑間隔 3 至 4 週。也即是說,在接種第二劑後一至兩週時,才能獲得疫苗所能提供的最大保護力。 我可否同時接種 COVID-19 疫苗及流感疫苗? 可以。CDC 已批准兒童、青少年及成人可在同一天(以及相隔 14 天內)接種常規疫苗和 COVID-19 疫苗。請諮詢醫師,討論哪種方案最適合您。 如果我先前曾確診 COVID-19,是否仍然可以接種疫苗? 可以。我們建議所有人都接種 COVID-19 疫苗,即使曾感染 COVID-19 也不例外。原因在於 COVID-19 可能會二次感染。如果在過去三個月內曾被診斷為確診者,請與醫師討論何時應接種疫苗。 IEHP 是否提供前往 COVID-19 疫苗接種診所的交通服務? 是的,IEHP 可提供前往您居住郡之 COVID-19 疫苗接種診所的交通服務。 如何申請交通服務? 請致電 1-800-440-4347 與 IEHP 交通客服中心聯絡。 司機是否會等我? 抱歉,司機不等人。該交通服務為往返接送。您需要聯絡交通服務提供者,在準備好返回時要求提供返程接送。 我可否攜家人同行? IEHP 可為 IEHP 會員及一名同行者提供交通服務。 申請交通接送需要多久? IEHP 將在 5 個工作日內協助安排前往 COVID-19 疫苗接種診所的交通服務。不過,我們無法保證可處理同日申請。 我何處可瞭解 COVID-19 與 COVID-19 疫苗的相關資訊? 如需更多資訊,IEHP 會員可造訪 IEHP 網站或加州衛生部網站。會員還可透過加州新冠病毒響應網站或 CDC 網站進一步瞭解 COVID-19

創新和品質績效 - 品質績效

id 計畫。經過健康照護成效數據與資訊組合 (Healthcare Effectiveness Data and Information Set, HEDIS) 與消費者對醫療照護提供者與系統的評估 (Consumer Assessment of Healthcare Providers and Systems, CAHPS) 判斷後,NCQA 向 IEHP 授予了 Medi-Cal 認證資格。只有在臨床與服務計畫上滿足或超越 NCQA 標準的健康計畫,才能獲得認證資格。 以下提供 IEHP 如何提供高品質服務與照護的詳細資訊。  品質報告 在 2020 年的品質報告中,我們將利用重要的衡量指標檢視過去一年的績效,以此說明品質。我們將說明資料如何化為有利於會員、提供者、團隊成員的實際成果。雖然我們在許多領域表現傑出,也有地方浮現改善機會。 本品質報告的目標是對您及我們自己保持公開透明。這趟旅程仍在持續中,我們希望從中學習,為了最依賴我們的人做得更好,變得更好。 2020 年度品質報告 (PDF) 品質管理 IEHP 支持推動主動、不間斷、全面的品質管理計畫,主要目標為持續監控及改進照護品質、照護的近用、病患安全、向 IEHP 會員提供的服務品質。品質管理 (QM) 計畫提供正式程序,系統化地監控本健康計畫的品質、效率、成效,並加以客觀評估、追蹤、掌握趨勢。 品質管理評估 2019 年度品質管理評估 (PDF) 品質管理計畫說明 2022 年品質管理計畫說明 (PDF) HEDIS 每一年, IEHP  都會評估 IEHP 會員接受的健康照護整體品質。IEHP 會透過致力於提升健康照護品質的私立非營利組織  NCQA 來實現這一目標。NCQA 為許多不同的健康照護組織提供認證與證明,並管理 HEDIS® 的發展,後者提供: 一套以統計學上有效的會員樣本數為基礎的標準化績效衡量指標 供大眾比較健康計畫績效的資訊 HEDIS 評分: 2020  年 Medi-Cal HEDIS 評分 (PDF) 2020 年 Medicare HEDIS 評分 (PDF) 醫師滿意度 IEHP 重視與提供者之間穩固的合作關係。為了支持提供者,我們提供的許多服務涵蓋線上支援、客服中心、專任服務代表。這正是醫師給予 IEHP 高度評價的原因。事實上,SPH Analytics 進行的 2019 年提供者滿意度調查顯示,98.5% 的醫師都會向其他醫師推薦 IEHP。 瞭解 2020 年提供者滿意度調查 (PDF) 的完整結果。 人口需求評估 IEHP 每年都會寄送人口評估調查給 IEHP 會員,以深入瞭解會員的需求。下方可檢視結果。  2020 年人口需求評估結果  您需使用 Adobe Acrobat Reader 6.0 或更高版本,才能檢視 PDF 檔案。 下載 Adobe Acrobat Reader。 

Medi-Cal Rx 轉換

IEHP 會員的處方藥將由「Medi-Cal Rx」承保。 前往藥局領取處方藥時,請攜帶您的 Medi-Cal ID 卡與 IEHP ID 卡以防耽誤您寶貴的時間。  我的藥局福利有什麼改變? 自 2022 年 1 月 1 日起,您可以透過 Medi-Cal Rx 而非 IEHP 取得您的 Medi-Cal 承保處方藥。DHCS 將與新承包商 Magellan Medicaid Administration, Inc. 合作提供藥局服務。 我的藥品費用會改變嗎? 您支付藥品相關費用的方式不變。 我需要做什麼? 大多數人不需要做任何事情。您的醫師會收到這項改變的通知。 我需要改變我的藥物嗎? 大多數人都不需要改變其藥物。您需要檢查 Magellan 承保的藥物清單。需要事前核准的藥物清單可能與 IEHP 使用的清單不同。您的醫師可能需要獲得許可才能補充處方藥。您的醫師可能會與您討論更換為不需要事先核准的藥物事宜。 我的藥局會改變嗎? 大部分藥局都將接受您的新保險。您可以撥打 Medi-Cal 會員服務專線(1-800-541-5555,TTY 使用者請撥 1-800-430-7077),以確認您的藥局是否接受 Medi-Cal Rx。如果您的藥局未與 Medi-Cal Rx 合作,您可能需要選擇其他藥局。 如果我需要協助以尋找藥局,該怎麼辦? Medi-Cal Rx 藥局查找器於 2021 年 12 月上線,請造訪 www.Medi-CalRx.dhcs.ca.gov。從 2022 年 1 月 1 日開始,您可以全天候撥打 1-800-977-2273 與客戶服務部門聯絡,或於週一至週五上午 8 點至下午 5 點撥打 TTY 專線電話 711。 現在會怎樣? 您將會收到印有 Magellan 電話號碼的新 IEHP 會員卡。前往藥局時,請務必隨身攜帶您的 IEHP 會員卡及您的 Medi-Cal 福利身分識別卡 (Benefits Identification Card, BIC)。 如果我有更多疑問,該怎麼辦? 2021 年 12 月 31 日當天或之前 若您對本通知有任何疑問,或有任何與 Medi-Cal Rx 有關的一般性問題,請於週一至週五上午 8 點至下午 5 點撥打 Medi-Cal 會員服務專線(1- 800-541-5555,TTY 使用者請撥 1-800-430- 7077)。  2022 年 1 月 1 日當天或之後 您可以全天候撥打 Medi-Cal Rx 電話服務中心專線 (1-800-977-2273),或於週一至週五上午 8 點至下午 5 點撥打 TTY 專線電話 711。 如果我要投訴,該怎麼辦? Magellan 將會接受並解決您的投訴。您可以透過書面或電話方式提交投訴。2022 年 1 月 1 日當天或之後,您只能使用此網站及電話號碼提出投訴。請造訪 www.Medi-CalRx.dhcs.ca.gov 或撥打 1-800-977-2273 與客戶服務部門聯絡。 我還可致電 IEHP 獲得有關投訴藥局的協助嗎? IEHP 將不再處理 2022 年 1 月 1 日當天或之後收到的藥局服務投訴。 此改變會如何影響 Kaiser Permanente 會員? Kaiser Permanente 會員仍可透過 Kaiser 附屬藥局取得處方藥。

社區支持 - 靈活的護理選擇:社區支持

可以幫助您保持健康,減少疾病併發症,並避免於醫院、護理設施和急診室的不必要停留。 您可能會發現 IEHP 的社區支持可於住房或護理過渡期間提供協助。如果您需要協助管理您的健康,IEHP 的社區支持可能是正確的選擇。 當您需要額外照護時 IEHP 的社區支持向任何需要支持性護理的 Medi-Cal 或 IEHP DualChoice Cal MediConnect Plan(Medicare-Medicaid 計畫)會員開放。社區支持可以培養您的整體健康—照護您的身心。 可以從社區支持中受益的成員可能: 面臨無房時期 努力為親人獲取食物 有哮喘問題,需要改變他們的生活空間 您的護理團隊如何協助您 如果您可以得到社區支持的協助,一個護理團隊可能會協助確定您的需求。然後,他們將協調免費服務,包括尋找住房資源、出院後的護理以及在家處理哮喘。 誰可能是您的護理團隊的成員: 護理師護理管理者 行為保健管理者 照護協調員 社區健康工作者 在您需要時提供支持 您的護理團隊可以透過電話或面對面為您提供協助,他們甚至可以在您所在的位置與您會面。有了 IEHP 的社區支持,您並不孤單。 提供哪些社區支持? 哮喘補救措施:環境哮喘誘因補救措施是指對居家環境進行必要的物理調整,以確保個人的健康、福利和安全,或使個人能夠在家中正常活動,如果沒有這些安排,急性哮喘發作可能導致需要急救服務和住院治療。 社區過渡服務/護理設施過渡到居家環境:協助會員在社區生活,避免進一步的設施收容。這些服務是臨時性的安排開支項,提供給安排從有執照的設施過渡到私人住宅生活的個人,由該個人直接負責自身的生活開銷。 環境無障礙改造(居家改造):環境無障礙改造 (Environmental Accessibility Adaptations, EAA) 也被稱為居家調整,是對居家環境的物理改造,屬於為了確保個人的健康、福利和安全或者使個人得以在家庭中更獨立地活動而必須進行的改造:如果沒有這些改造,會員將需要進入設施生活。 住房存款:住房存款協助確定、協調、確保或資助一次性服務和必要的調整,使個人能夠建立一個基本的家庭,但不包括食宿。 住房租賃和維持服務:提供住房租賃和維持服務,目標是在會員獲得住房後維持安全穩定的租賃。 住房過渡導引服務:住房過渡服務協助會員獲得住房。 醫療輔助食品/餐食/醫療訂製餐:營養失調和營養不良會導致毀滅性的健康後果、導致更高的設施利用率和成本增加,對於患有慢性病的會員尤其明顯。餐食協助個人在關鍵時刻達成營養目標,幫助他們恢復和維持健康。結果包括改善會員健康、降低再入院率、保持良好的營養健康狀況以及提高會員滿意度。 護理設施過渡/轉移到生活輔助設施:護理設施過渡/轉移服務協助個人在社區生活和/或盡可能避免住院。目標是促進從護理設施回歸類似家庭的社區環境,和/或避免會員因迫切需要護理設施級別的照護 (level of care, LOC) 而入院接受專業護理的必要。當個人符合資格要求時,可以選擇居住於輔助生活環境,以替代長期安置於護理設施。 康復護理(醫療暫休):康復護理,也稱為醫療暫休護理,是針對不再需要住院,但仍需要從受傷或疾病(包括行為健康狀況)中恢復並且其病情會因不穩定的生活環境而惡化的個人的短期住宿護理。長期居住於康復護理設施中使個人能夠繼續康復並接受出院後治療,同時獲得初級保健、行為健康服務、個案管理和其他支持性社會服務,例如交通、食物和住房。 短期出院後住房:短期出院後住房為沒有住所且有高度醫療或行為健康需求的會員提供機會,讓他們在離開住院醫院(無論是急症醫院、精神科醫院或藥物依賴和康復醫院)、住院藥物使用障礙治療或康復設施、住院精神健康治療設施、矯正設施、護理設施或康復護理後立即繼續其醫療/精神/藥物使用障礙的康復,避免進一步使用州計畫服務。 戒癮中心:戒癮中心是被發現公開醉酒(由於酒精和/或其他藥物導致)的個人的安置地點,以代替將他們送往急診室或監獄。戒癮中心為這些個人,主要是那些無家可歸或生活狀況不穩定的個人提供安全、支持性的環境,讓他們清醒。 如需瞭解有關社區支持的更多資訊,請於週一至週五上午 8 點至下午 5 點(太平洋標準時間)致電 1-800-440-IEHP (4347) 聯絡 IEHP 會員服務部。TTY 使用者請致電 1-800-718-4347。