IEHP DualChoice (HMO D-SNP) – Model of Care

The IEHP DualChoice population is composed of individuals who are dual eligible for both Medicare and Medi-Cal in Riverside and San Bernardino counties, including the most vulnerable population. This also includes members transitioning from IEHP DualChoice Cal MediConnect Plan (Medicare-Medicaid Plan).

  • IEHP has identified the most vulnerable as the following:
    • Age 21-70
    • Identified as High and Rising Risk
    • Diagnosed with Cardiovascular Disease AND/OR Diabetes
    • RUB Score of 4 & 5. *RUB is Resource Utilization Band which is a predictor of using acute or costly services.
  • IEHP will identify the most vulnerable members assigned to IPAs
  • IEHP and its IPAs must design care management specific interventions to demonstrate how they support these member's health and wellness goals.
  • Examples of Specially Tailored Services for the Most Vulnerable Population
    • Remote Patient Monitoring
    • Medically Tailored Meals and Other Community Supports
    • Nutrition Education
    • Pharmacy Services (medication reconciliation and other programs)
    • Long-Term Services and Supports (LTSS)
    • Telehealth Behavioral Health Services
    • Transportation
    • More frequent care management contact

IEHP DualChoice (HMO D-SNP) Model of Care Training

The Centers for Medicare & Medicaid Services (CMS), the Department of Health Care Services (DHCS) and the National Committee for Quality Assurance (NCQA) require that IEHP staff and contracted consultants/vendors, our Medicare IPAs, Hospitals/SNFs, and Providers, receive training on the Plan’s Model of Care for our D-SNP Members:

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You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.