New to IEHP Covered

Welcome to IEHP Covered, your new health plan on the Covered California exchange. Now that you’re an IEHP Covered member, there are some things you should know:


1. Your IEHP Covered member ID card will arrive in the mail soon. You’ll need this card to get care. It contains the name of your primary care doctor, cost share for certain services, our 24-hour nurse advice line and other important information.


2. It’s time to schedule a visit with your primary care doctor.

  • Your primary care doctor manages every aspect of your health and will refer you to any needed specialists for specialty care.
  • Regular contact with your primary care doctor, including your annual wellness visit, is crucial for maintaining your well-being.


3. Our website – iehp.org – is a huge resource. With it, you can:

  • Find helpful documents, such as the Evidence of Coverage (EOC) and Schedule of Benefits (SOB), where you’ll find your out-of-pocket costs (e.g. copays)
  • Pay your monthly premium using a debit or credit card
  • Find a doctor or provider in the IEHP Covered network


Important Contact Information

  • Contact IEHP Covered at 1-855-433-IEHP (4347), or visit iehp.org when you need to:
    • Make a monthly premium payment or have questions about billing
    • Get a new member ID card
    • Learn more about your benefits and eligibility
    • Change your primary care doctor or find a new doctor or provider
    • Find how claims were paid

  • Contact Covered California at 1-800-300-1506 or visit CoveredCA.com when you need to:
    • Update your address and contact information
    • Report a change to your income
    • Update proof of residency or citizenship
    • Make a change to your health coverage
    • Cancel your coverage
    • Get a copy of your state or federal health insurance tax forms



Give us a call at 1-855-433-IEHP (4347), Monday–Friday, 8am–6pm. TTY users should call 711. Scan the QR code and discover what it means to belong to IEHP Covered, the services you have access to and how to get the care you deserve.