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Contact Us

If you need health care coverage, call 1-866-294-IEHP (4347), 8 a.m.-5 p.m., Monday-Friday or email us at Enroll@iehp.org. TTY users, please call 1-866-718-IEHP (4347). One of our friendly bilingual Enrollment Advisors will be happy to help.

Members

If you have questions, call IEHP Member Services 

 

7 a.m.-7 p.m., Monday-Friday

8 a.m.-5 p.m., Saturday-Sunday

Providers

If you need information, call Provider Services

 

8 a.m.-5 p.m., Monday-Friday

General Inquiries

For general inquiries

 

8 a.m.-5 p.m., Monday-Friday

 

Phone  909-890-2000

TTY      909-890-0731

Join our texting program here.

 

Find out more about 211 services here.

 

And set up interpreter services here.

Additional Communications

Prospective Vendors

If you are interested in becoming a vendor for IEHP, please visit our Procurement page.

Records Processing

Please contact the IEHP Legal Department. The Legal Department processes inquiries related to Protected Health Information (“PHI”), Subpoena, Guardianship, Public Records Act (“PRA”), and California Government Claims requests. The Legal Department is also IEHP’s designated Agent for Service of Process.

 

Inland Empire Health Plan Legal Department

10801 Sixth St.

Rancho Cucamonga, CA 91730

Email: legal@IEHP.org

Fax: 909-477-8578

Authorization of Release (PDF) - This form authorizes IEHP to use and disclose Protected Health Information.

 

Fraud and HiPAA

IEHP strives to help resolve any questions or issues Members may have. To ensure that our members receive the best care, we need them to report any issues. If you witness fraud, or if a or feel that your personal and private information has been misused, please go here.

Personal Injury or Accident

If the injured party is Medi-Cal eligible, Please contact the Department of Health Care Services at 916-445-9891 or visit DHCS.ca.gov/PI.

 

Mailing address:

Department of Health Care Services

Third Party Liability and Recovery Division

Casualty Insurance Section – MS 4720

P.O. Box 997425

Sacramento, CA 95899-7425