If you need health care coverage, call 1-866-294-IEHP (4347), 8 a.m.-5 p.m., Monday-Friday or email us at Enroll@iehp.org. TTY users, please call 1-866-718-IEHP (4347). One of our friendly bilingual Enrollment Advisors will be happy to help.
Members
If you have questions, call IEHP Member Services
7 a.m.-7 p.m., Monday-Friday
8 a.m.-5 p.m., Saturday-Sunday
Providers
If you need information, call Provider Services
8 a.m.-5 p.m., Monday-Friday
Phone 909-890-2054
General Inquiries
For general inquiries
8 a.m.-5 p.m., Monday-Friday
Phone 909-890-2000
TTY 909-890-0731
Additional Communications
Prospective Vendors
If you are interested in becoming a vendor for IEHP, please visit our Procurement page.
Records Processing
Please contact the IEHP Legal Department. The Legal Department processes inquiries related to Protected Health Information (“PHI”), Subpoena, Guardianship, Public Records Act (“PRA”), and California Government Claims requests. The Legal Department is also IEHP’s designated Agent for Service of Process.
Inland Empire Health Plan Legal Department
10801 Sixth St.
Rancho Cucamonga, CA 91730
Email: legal@IEHP.org
Fax: 909-477-8578
Authorization of Release (PDF) - This form authorizes IEHP to use and disclose Protected Health Information.
Fraud and HiPAA
IEHP strives to help resolve any questions or issues Members may have. To ensure that our members receive the best care, we need them to report any issues. If you witness fraud, or if a or feel that your personal and private information has been misused, please go here.
Personal Injury or Accident
If the injured party is Medi-Cal eligible, Please contact the Department of Health Care Services at 916-445-9891 or visit DHCS.ca.gov/PI.
Mailing address:
Department of Health Care Services
Third Party Liability and Recovery Division
Casualty Insurance Section – MS 4720
P.O. Box 997425
Sacramento, CA 95899-7425