Member Materials

Learn about any changes to your IEHP DualChoice plan for the current year.

2026 IEHP DualChoice Annual Notice of Changes (Updated 10/1/25)
2027 IEHP DualChoice Annual Notice of Changes (Updated 10/1/26)

Appoint a trusted person to act as your representative for IEHP DualChoice services.

IEHP DualChoice Appointment of Representative Form (PDF)

Find everything you need to know about your IEHP DualChoice plan.

2026 IEHP DualChoice Member Handbook (PDF) (Updated 6/18/26)
2027 IEHP DualChoice Member Handbook (PDF) (Updated 10/1/26)

Learn about all your IEHP DualChoice benefits.

2026 IEHP DualChoice Summary of Benefits (PDF) (Updated 6/24/26)
2027 IEHP DualChoice Summary of Benefits (PDF) (Updated 10/1/26) 

IEHP DualChoice Provider Directory
Choose the right providers for you who accept IEHP DualChoice.

• 2026 Provider and Pharmacy Directory - Riverside County (PDF) (Updated 9/30/26)
• 2027 Provider and Pharmacy Directory - Riverside County (PDF) (Updated 10/1/26)
• 2026 Provider and Pharmacy Directory - San Bernardino County (PDF) (Updated 9/30/26)
• 2027 Provider and Pharmacy Directory - San Bernardino County (PDF) (Updated 10/1/26)

IEHP DualChoice Formularies

Find info about which prescription drugs IEHP DualChoice covers:

• 2026 Formulary (PDF)  (Updated 9/30/26)
• Formulary Change (PDF) (Updated  9/30/26)
• 2026 Drugs Requiring Prior Authorization (PDF) (Updated 9/30/26)
• 2026 Step Therapy (PDF) (Updated 9/30/26)

• 2027 Formulary (PDF)  (Updated 10/5/26)
• 2027 Drugs Requiring Prior Authorization (PDF) (Updated 10/5/26)
• 2027 Step Therapy (PDF) (Updated 10/5/26)

Here’s everything else you may need as an IEHP DualChoice member.

More Information

File a grievance through the mail.
File a grievance

Learn everything you need to know about your Medi-Cal plan.

• 2026 Medi-Cal Member Handbook

Medi-Cal Provider Directory

Choose the right providers for you who accept Medi-Cal.

• Medi-Cal Provider Directory - Riverside County (Updated 9/30/26)
• Medi-Cal Provider Directory - San Bernardino County (Updated 9/30/26)
• Open Access Provider Directory - Riverside County (Updated 9/30/26)
• Open Access Provider Directory - San Bernardino County (Updated 9/30/26)

Find out how you can file an appeal.

Medi-Cal Member Appeals Resolution Process

Here’s everything else you may need as a Medi-Cal member.

More Information

File a grievance through the mail.

File a grievance

Choose the right providers for you who accept IEHP Covered.

IEHP Covered Provider Directory (Updated 9/30/26)

Find everything you need to know about your IEHP Covered plan, including benefits and your out-of-pocket costs.

2026 Evidence of Coverage
2027 Evidence of Coverage

Find info about which prescription drugs IEHP Covered covers.

• IEHP Covered California Formulary (PDF)
• 2027 IEHP Covered California Formulary (PDF)

Here’s everything else you may need as an IEHP Covered member.

Other Benefit Information

File a grievance through the mail.

File a grievance

Appoint a trusted person to act as your representative for selected IEHP services.

Appointment of Representative Form

Update your contact info for receiving communications about your medical information.

IEHP Confidential Communication Request (CCR)

Request protected health information records (PHI). 

IEHP Authorization for Use and Disclosure of Protected Health Information

File a grievance.

Grievance Form