This page explains your covered services as a member of IEHP. Your covered services are at no cost if they are medically necessary and you get the approved services from our provider network. “Medically necessary” means it is reasonable and needed to protect life, to keep you from becoming seriously ill or disabled or to reduce pain from a diagnosed disease, illness or injury.
To learn more about IEHP’s benefits and services, read Chapter 4 of the IEHP Medi-Cal Member Handbook (PDF) or call IEHP Member Services at 1-800-440-IEHP (4347), Monday-Friday, 7 a.m.-7 p.m. and Saturday-Sunday, 8 a.m.-5 p.m. TTY users should call 1-800-718-IEHP (4347).
IEHP offers these types of services:
|Outpatient (ambulatory) services*||Preventive and wellness services and chronic disease management|
|Emergency services||Sensitive services|
|Transgender services*||Substance use disorder treatment services|
|Hospice and palliative care*||Pediatric services|
|Maternity and newborn care||Non-emergency medical transportation (NEMT)|
|Mental health services||Non-medical transportation (NMT)|
|Prescription drugs||Long-term services and supports (LTSS)|
|Rehabilitative and habilitative services and devices*||Telehealth services|
|Laboratory and radiology services, such as X-rays*|