Frequently asked questions - Flu
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Set up your ride with our broker Call the Car (CTC). CTC offers NEMT, NMT and bus passes.
Call CTC at 1-855-673-3195, 24 hours a day, 7 days a week.
NEMT choices:
NMT choices:
If your appointment is outside of Riverside and San Bernardino counties, set up your ride with us.
Call IEHP Member Services at 1-800-440-IEHP (4347), Monday–Friday, 7 a.m.–7 p.m. and Saturday–Sunday, 8 a.m.–5 p.m.
TTY users should call 1-800-718-IEHP (4347).
NEMT choices:
One extra passenger is allowed if you need help.
Yes, service animals are allowed.
Information on this page is current as of April 8, 2025.
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