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Telehealth with Hazel Health

Virtual care for K-12 students

K-12 students can now get care from school or home with Hazel Health. With Hazel, your child gets access to virtual physical and mental health care with a team of board-certified pediatric providers and licensed therapists.

 

This service is covered at no cost for all IEHP members.

Benefits of using Hazel Health:

  • See a provider in minutes, from any device, at school or home. 

  • No commute or transportation needed.

  • Parents don’t have to miss work. 

  • Students quickly return to class post-visit.

How to get started

2. Activate your Hazel Health account.

Please have your child’s insurance card, email address and student ID handy. It only takes a few minutes to enroll!

What can Hazel Health treat?

Colds/flu symptoms

Minor injuries (such as strains and cuts)
Sore throatsEaraches
Seasonal allergiesMenstrual cramps
Gastrointestinal symptoms (such as nausea, vomiting, diarrhea)Asthma (refill medications, support for mild exacerbations)
Insect bites or stingsEye complaints
Rashes 

What mental health concerns can Hazel’s therapists address?

AnxietyRelationships
DepressionSleep problems
Academic stressFamily dynamics
Self-esteem and identity issuesAnger management
Emotional regulationAttention and focus
Trauma and griefStress
BullyingMotivation issues

What Hazel Health doctors can’t treat

Hazel helps with non-urgent, short-term care and pain relief. Hazel cannot treat conditions that need an in-person visit or long-term care, such as:

Ongoing care for chronic conditions

Asthma diagnosis

Emergencies (such as anaphylaxis or seizures)

Severe asthma attacks or breathing issues

Immunizations

Severe depression

Routine physicals

ADHD screening

Medications that Hazel can prescribe

A school nurse can give these medication types:

Acne topical (on the skin) treatmentEar solutions
Antibiotics/antibacterials (for infections)Eye solutions
Antifungals (for fungal infections)GI solutions
Antihistamines (for allergies)Lice treatments
Antivirals (for viruses)Nasal sprays
Asthma management (refills only)Other (epinephrine, prednisone, dexamethasone)
Corticosteroids (steroids that go on the skin) 

Need help?

 

For help with your doctor's appointment

Call your doctor or IEHP Member Services.

 

For help with virtual on-demand services

Visit MD Live’s website or call them at 1-800-400-6354.

 

For help with virtual care for kids

Visit Hazel’s FAQ page or call them at 1-800-76-HAZEL.

Information on this page is current as of October 1, 2026.

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