If you have COVID-19 symptoms get tested as soon as possible. To get tested for COVID-19, contact your doctor to request a COVID test. If medically necessary, your doctor may provide you with a prescription to obtain a test at a local pharmacy.
IEHP covers provider-ordered tests, regardless of whether it’s PCR, rapid, at-home, etc. If your doctor orders the test for you, IEHP will cover the cost of the test. Your provider is required to bill IEHP directly for these tests.
IEHP does NOT reimburse members who choose to pay for COVID tests that are not ordered by a provider.
For more information you can reach out to:
IEHP Medi-Cal Member Services
1-800-440-IEHP (4347), Monday-Friday, 7 a.m.-7 p.m., and Saturday-Sunday, 8 a.m.-5 p.m. TTY users should call 1-800-718-4347.
IEHP DualChoice Member Services
1-877-273-IEHP (4347), 8 a.m.-8 p.m., 7 days a week, including holidays. TTY users should call 1-800-718-4347.
IEHP Covered Member Services
1-855-433-IEHP (4347), 8 a.m.-6 p.m., Monday-Friday. TTY users should call 711.