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No-Cost Prescription Delivery for IEHP Medi-Cal

How to get started

Call SortPak at 1-877-570-7787 (TTY: 1-877-570-7787) to sign up to get your medications delivered at no cost.

Pharmacy company details

SortPak

  • Customer service number: 1-877-570-7787
  • Hours: 6 a.m.-6 p.m., Monday-Friday. Closed Saturday-Sunday.
    • If you have an urgent clinical need after normal business hours, you have the option to speak to SortPak’s on-call pharmacist at any time.
  • Email: info@sortpak.com
  • Prescriber fax number: 1-877-475-2382
  • Mailing address: SortPak Pharmacy, 655 N. Central Ave, 22nd Floor, Glendale, CA 91203

Questions?

Call IEHP Medi-Cal Member Services at 1-800-440-IEHP (4347), Monday-Friday, 7 a.m.-7 p.m. and Saturday-Sunday, 8 a.m.–5 p.m.  TTY users should call 1-800-718-4347.