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Medi-Cal Long Term Services and Supports

For those who can no longer fully take care of themselves, long-term services and supports (LTSS) can be a huge help. LTSS includes medical and personal care services for those who are struggling due to:

  • Aging
  • Illness
  • Disability

 

IEHP covers LTSS for eligible members to help them live independently in their community. Keep reading to learn about the LTSS programs you or a loved one may qualify for.

In-Home Supportive Services (IHSS)

If you have a disability, are blind, or over 65 years old and not able to live in your home without help, you may be able to get IHSS. With IHSS, a caregiver can help with:

  • Cooking meals and cleaning up
  • Personal care services (such as bowel and bladder care, bathing, and grooming)
  • Laundry and household cleaning, grocery shopping and errands, rides to doctor’s visits

To learn more about IHSS, choose your county’s IHSS website below:

San Bernardino County In-Home Supportive Services

Call 1-877-800-4544, 8 a.m.-5 p.m., Monday-Friday,

TTY users can call (909) 252-4703.

 

Riverside County In-Home Supportive Services 

Call 1-888-960-4477 (TTY 711), 8 a.m.-5 p.m., Monday-Friday.

Multipurpose Senior Services Program (MSSP)

MSSP is a case management program that provides home and community-based services to Medi-Cal eligible individuals.

To be eligible, you must be:

  • 65 years of age or older
  • Living within a site’s service area
  • Able to be served with MSSP’s cost limits
  • Eligible for Medi-Cal
  • Certified or certifiable for placement in a nursing facility

Services include:

  • Adult day care/support center
  • Housing help
  • Chore and personal care help
  • Protective supervision
  • Care management
  • Respite
  • Transportation
  • Meal services
  • Social services

Want to learn more about MSSP?

San Bernardino County Multipurpose Senior Services Program
Call: 1-877-565-2020, 24/7
TTY users should call (909) 891-3900, 8 a.m.-5 p.m., Monday-Friday.

 

Riverside County Multipurpose Senior Services Program

Call 1-877-932-4100
8 a.m.-5 p.m., Monday-Friday.

Community Based Adult Services (CBAS)

A CBAS center is a place where select IEHP members can get:

  • Professional nursing services and monitoring
  • Physical, occupational and speech therapies
  • Mental and behavioral health services
  • Social services
  • Personal care
  • Healthy meals
  • Transportation to and from the center

Nursing Facility (NF)

An NF is a place that provides care for people who can’t get care at home but don’t need to be in a hospital.

At NFs, patients can get these services:

  • Nursing care
  • Care management
  • Bed and board (daily meals)
  • X-ray and lab
  • Physical, speech and occupational therapy
  • Medications dispensed as part of your care plan

Want to learn more about LTSS?

Call IEHP Member Services at 1-800-440-IEHP (4347), 7 a.m.-7 p.m.,Monday-Friday, and 8 a.m.-5 p.m., Saturday-Sunday. TTY users should call 1-800-718-IEHP (4347).

 

Ask for the LTSS unit to get connected. 

Caregiver resources in the Inland Empire

Inland Caregiver Resource Center

11430 E Cooley Dr.
Colton, CA 92324
(909) 514-1404
https://www.inlandcaregivers.org

 

Services: information and referral, family consultation, support groups, short-term counseling, educational workshops, respite, supplemental services

Senior Companions

600 West Fifth St.
San Bernardino, CA 92410
(909) 384-5413
https://www.sbcity.org/398/Senior-Services

 

Services:  help with grocery shopping, transportation to medical appointments, meal preparation, encouraging clients to participate in daily activities, providing companionship

San Bernardino County Department of Aging and Adult Services

784 E. Hospitality Lane
San Bernardino, CA 92415
(909) 891-3900
http://hss.sbcounty.gov/daas/Default.aspx

 

Services: adult protective services, family caregiver support, long-term care ombudsmen, nutrition services, senior employment program, information and assistance

Riverside County Office on Aging

3610 Central Avenue, Suite 102
Riverside, California 92506
(877) 932-4100
https://www.rcaging.org

 

Services: care coordination, caregiving resources, care transitions intervention (CTI), elder abuse education, health insurance counseling and advocacy program (HICAP), fit after 50, grandparents raising grandchildren, health promotion, legal assistance, nutrition, senior employment, volunteer services

Community Access Center

6848 Magnolia Avenue, Suite 150
Riverside, CA, 92506
(951) 274-0358
http://www.ilcac.org/

 

Services: supportive services, assistive technology, disaster planning, housing, individual advocacy, nursing facility transition, RAMP program

Rolling Start

1955 S. Hunt Street, Suite 101
San Bernardino, CA 92408
(909) 890-9516
http://www.rollingstart.com

 

Services: disability information, independent living skills training, housing referrals, assistive technology, advocacy

Alzheimer’s Association

74020 Alessandro Dr., Suite A
Palm Desert, CA 92260
(760) 996-0006
https://www.alz.org/help-support

 

Services: 24/7 helpline, support groups, educational programs, social engagement programs