Medi-Cal Long Term Services and Supports

For those who need help taking care of themselves, Long-Term Services and Supports (LTSS) can be a huge help. By providing medical and personal care services, LTSS helps eligible members live independently in their community.

Keep reading to learn about the LTSS programs you or a loved one may qualify for.

If you have a disability, are blind, or over 65 years old and not able to live in your home without help, you may qualify. Get help around the house and other daily care needs. With IHSS, you find your own caregivers to help with:

• Cooking meals and cleaning up
• Personal care services (such as bowel and bladder care, bathing, and grooming)
• Laundry and household cleaning, grocery shopping and errands, rides to doctors visits
   

To learn more about IHSS, choose your county’s IHSS website below:

San Bernardino County In-Home Supportive Services

Call 1-877-800-4544, 8 a.m.-5 p.m., Monday-Friday.

TTY users can call 909-252-4703

Riverside County In-Home Supportive Services 

1-888-960-4477 (TTY 711), 8 a.m.-5 p.m., Monday-Friday.

MSSP is a case management program that provides Home and Community-Based Services to Medi-Cal eligible individuals.

To be eligible, you must be:

• 65 years of age or older
• Living within a site’s service area
• Able to be served with MSSP’s cost limits
• Eligible for Medi-Cal
• Certified or certifiable for placement in a nursing facility

Services include:

• Adult day care/support center
• Housing help
• Chore and personal care help
• Protective supervision
• Care management
• Respite
• Transportation
• Meal services
• Social services

Want to learn more about MSSP? Choose your county’s MSSP website below:

San Bernardino County Multipurpose Senior Services Program
Call 1-877-565-2020, 24 hours a day, 7 days a week

Riverside County Multipurpose Senior Services Program
Call 951-867-3800, 8 a.m.-5 p.m., Monday-Friday.

CBAS is an outpatient, facility-based service program where people go to based on a schedule. It offers:

• Skilled nursing care
• Social services
• Therapies (such as occupational, physical and speech)
• Personal care
• Family/caregiver training and support
• Nutrition services
• Rides
• And other services

Learn about Community Based Adult Services (PDF)

An NF is a place that provides care for people who can’t get care at home but don’t need to be in a hospital.

At NFs, patients can get these services:

• Nursing care
• Care management
• Bed and board (daily meals)
• X-ray and lab
• Physical, speech and occupational therapy
• Medications dispensed as part of your care plan
   

Want to learn more about LTSS?

Call IEHP Medi-Cal Member Services at 1-800-440-IEHP (4347), 7 a.m.-7 p.m., Monday-Friday, and 8 a.m.-5 p.m., Saturday-Sunday.

TTY users should call 1-800-718-IEHP (4347).

Ask for the LTSS unit to get connected.

Learn about more Medi-Cal benefits and services (PDF)

By clicking on any of the links below, you will be leaving the IEHP website.

Inland Caregiver Resource Center
1430 E Cooley Dr.
Colton, CA 92324
909-514-1404
https://www.inlandcaregivers.org
Services: Information and referral, family consultation, support groups, short-term counseling, educational workshops, respite and supplemental services.

Alzheimer’s Greater Los Angeles 
002 Iowa Ave, Suite 1072
Riverside, CA 92509
909-944-9146

https://www.alzgla.org     
Services: information and referral, 24/7 Hotline, Care Counselors, Early Stage Services, Memory Mornings, Support Groups, Community Education, and Advocacy.

Senior Companions
600 West Fifth St.
San Bernardino, CA 92410
909-384-5413
https://www.sbcity.org/city_hall/parks_recreation/senior_services/volunteer_programs

Services: Senior Companions provide support to family caregivers. They assist with grocery shopping, transportation to medical appointments, meal preparation, encouraging clients to participate in daily activities, reminiscing, providing companionship and love.

San Bernardino County Department of Aging and Adult Services
686 E. Mill St.
San Bernardino, CA 92415
909-891-3900
http://hss.sbcounty.gov/daas/Default.aspx
Services: Adult Protective Services, Family Caregiver Support, Long-Term Care Ombudsmen, Nutrition Services, Senior Employment Program, Information and Assistance

Riverside County Office on Aging
6296 River Crest Dr., Suite K
Riverside, CA 92507-0738
951-867-3800
https://www.rcaging.org
Services: Care Coordination, Caregiving Resources, Care Transitions Intervention (CTI), Elder Abuse Education, Health Insurance Counseling and Advocacy Program (HICAP), Fit After 50,  Grandparents Raising Grandchildren, Health Promotion, Legal Assistance, Nutrition, Senior Employment, Volunteer Services  

Community Access Center
6848 Magnolia Avenue, Suite 150
Riverside, CA, 92506
951-274-0358
http://www.ilcac.org/
Services: supportive services and independent living skills training.

Rolling Start
1955 S. Hunt Street, Suite 101
San Bernardino, CA 92408
909-890-9516
http://www.rollingstart.com
Services: disability information and referral, housing, independent living skills training, assistive technology, and advocacy.

Alzheimer’s Association
Ontario Office
3200 Inland Empire Blvd., Suite 280
Ontario, CA 91764
909-406-5376
https://alz.org/socal/about_us/our_regional_offices

Palm Desert Office
74020 Alessandro Dr., Suite A
Palm Desert, CA 92260
760-996-0006
https://alz.org/socal/about_us/our_regional_offices

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