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Medi-Cal Renewal

Learn how to renew your Medi-Cal benefits each year.

Starting January 1, 2026, depending on your immigration status, if you lose your Medi-Cal and have to reapply, you’ll lose access to primary care, preventive care, and specialist services that come with full-scope Medi-Cal.

 

Children (18 and under) will continue to receive full scope Medi-Cal, if eligible, regardless of immigration status.

 

Learn more at iehp.org/faq

Take action today to keep your Medi-Cal coverage

 

Did you get a yellow envelope in the mail? If so, it’s time to renew your Medi-Cal. Once a year, your county will tell you if your Medi-Cal was automatically renewed or if more information is needed. Make sure to renew your Medi-Cal each year to keep your benefits.

 

 The easiest way to renew is by visiting benefitscal.com. Here’s how:

  • Log in: Go to benefitscal.com sign in.
  • Find your renewal: Look for the "Submit Renewal" card under the "Things to Do" section. You can also click the "Start your renewal" link.
  • Check your information: Review the pre-filled details, like income and contact information.
  • Submit: Update anything that’s no longer correct, upload documents if needed, then sign and submit.

What’s needed for Medi-Cal renewal

Completed renewal forms

Proof of income

Contact info updates

Watch this quick video to learn how to renew online.

Other ways to renew

Call our IEHP Eligibility and Outreach team

Call 1-888-860-1296, Monday-Friday, 8 a.m.-5 p.m.

 

They’ll help you fill out the renewal form over the phone.

Mail packet to county

The packet comes with an envelope for you to return the form.

 

San Bernardino County:
Find a mailing location near you

 

Riverside County:
Find a mailing location near you

Visit your county office

San Bernardino County:
Find a county office near you

 

Riverside County:
Find a county office near you

Call your county office

San Bernardino County:
1-877-410-8829
Monday-Friday, 7 a.m.-5 p.m.

Riverside County:
1-877-410-8827
Monday-Friday, 8 a.m.-5 p.m.

Frequently asked questions about Medi-Cal renewal

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Be careful of Medi-Cal renewal scams

Scammers are reaching out to Medi-Cal members asking for a fee to apply for or renew their coverage. Do not send any form of payment to them. Medi-Cal won’t ask for any money in an application or renewal process.

 

Questions? Call IEHP’s Eligibility and Outreach team at 1-888-860-1296, Monday-Friday, 8 a.m.-5 p.m.

Frequently asked questions about Medi-Cal renewal

Your county will mail you a letter or yellow envelope about your Medi-Cal eligibility. The letter will tell you if your Medi-Cal coverage was renewed automatically.

 

You’ll need to complete the packet and return it right away by mail or in-person to your Medi-Cal office. Or fill it out online at benefitscal.com.

You can:

  • Visit benefitscal.com. You can set up an online account if you don’t have one yet. By clicking on this link, you will be leaving the IEHP website.
  • Call IEHP’s Eligibility and Outreach team at 1-888-860-1296, Monday-Friday, 8 a.m.-5 p.m.
  • Contact your local Medi-Cal county office.

Talk to your county office to find out if you can still turn in your form. You can also call IEHP’s Eligibility and Outreach team at 1-888-860-1296, Monday-Friday, 8 a.m.-5 p.m.

 

 

  • Create and update your online account at benefitscal.com.
  • Call IEHP’s Eligibility and Outreach team at 1-888-860-1296, Monday-Friday, 8 a.m.-5 p.m.
  • Call or visit your county office:

Riverside County:
1-877-410-8827, Monday-Friday, 8 a.m.-5 p.m.

San Bernardino County:
1-877-410-8829, Monday-Friday, 7 a.m.-5 p.m.

Contact the county office to make sure they have current info for you and your family:

  • Current name
  • Address
  • Phone number
  • Email address

 

The county needs this to contact you with important info about your Medi-Cal.

You’ll get a letter from the county once your documents have been reviewed.  Keep checking your mail every day. The county may ask you for more information to see if you qualify.

Call Social Security at 1-800-772-1213, Monday-Friday, 8 a.m.-7 p.m. For TTY, call 1-800-325-0778.

 

You can also contact your local Social Security office via their online locator.

You may be able to get health coverage through Covered California. The county office will send you info about how to sign up.

If you need more help, call IEHP at 1-888-860-1296, Monday-Friday, 8 a.m.-5 p.m. or your county office:

We’re here to help

For any questions, please call the IEHP Eligibility and Outreach team.

 

Phone  1-888-860-1296

TTY      1-800-718-IEHP (4347)

 

8 a.m.-5 p.m., Monday-Friday