Long-Term Services and Supports (LTSS)
IEHP covers Long-Term Services and Supports (LTSS) for eligible Members to help them live independently in the community. You may qualify for the LTSS services listed below.
In-Home Supportive Services (IHSS)
If you have a disability, are blind, or over 65 years old and not able to live in your home without help, you may qualify. Get help around the house and other daily care needs. With IHSS, you find your own caregivers to help with:
- Cooking meals and cleaning up
- Personal care services (such as bowel and bladder care, bathing, and grooming)
- Laundry and household cleaning, grocery shopping and errands, rides to Doctors visits
To learn more about IHSS:
San Bernardino County In-Home Supportive Services
(909) 252-4703 TTY, Monday-Friday, from 8am – 5pm
Riverside County In-Home Supportive Services
(888) 960-4477 (TTY 711), Monday - Friday, from 8am – 5pm
Multipurpose Senior Services Program (MSSP)
MSSP is a case management program that provides Home and Community-Based Services to Medi-Cal eligible individuals.
To be eligible, you must be 65 years of age or older, live within a site’s service area, be able to be served with MSSP’s cost limitations, be appropriate for care management services, currently eligible for Medi-Cal, and certified or certifiable for placement in a nursing facility.
- Adult day care/support center
- Housing assistance
- Chore and personal care assistance
- Protective supervision
- Care management
- Meal Services
- Social Services
This benefit is covered up to $4,285 per year.
To learn more about MSSP:
San Bernardino County Multipurpose Senior Services Program
(877) 565-2020, 24-Hour Hotline
(909) 891-3900 TTY, Monday-Friday, from 8am – 5pm
Riverside County Multipurpose Senior Services Program
(951) 697-4699 TTY, Monday-Friday, 8am – 5pm
Community Based Adult Services (CBAS)
CBAS is an outpatient, facility-based service program where people attend based on a schedule. It offers skilled nursing care, social services, therapies (including occupational, physical, and speech), personal care, family/caregiver training and support, nutrition services, transportation, and other services. We will pay for CBAS if you meet the eligibility criteria.
Nursing Facility (NF)
A NF is a place that provides care for people who cannot get care at home but who do not need to be in a hospital.
- Nursing care
- Care management
- Bed and board (daily meals)
- X-ray and laboratory
- Physical, speech and occupational therapy
- Drugs given to you as part of your plan of care.
To learn more about these programs, call IEHP Member Services at 1-800-440-IEHP (4347), Monday–Friday, 7am–7pm, and Saturday–Sunday, 8am–5pm, TTY users should call 1-800-718-4347, and ask for the Long-Term Services and Supports (LTSS) Unit.
Learn how IEHP helps Members transition back home (PDF)
Here is placed a youtube LTSS Custodial Transitions Video
Caregiver Resources in the Inland Empire
By clicking on any of the links below, you will be leaving the IEHP website.
Inland Caregiver Resource Center
1430 E Cooley Dr.
Colton, CA 92324
Services: Information and referral, family consultation, support groups, short-term counseling, educational workshops, respite and supplemental services.
Alzheimer’s Greater Los Angeles
002 Iowa Ave, Suite 1072
Riverside, CA 92509
Services: information and referral, 24/7 Hotline, Care Counselors, Early Stage Services, Memory Mornings, Support Groups, Community Education, and Advocacy.
600 West Fifth St.
San Bernardino, CA 92410
Senior Companions provide support to family caregivers. They assist with grocery shopping, transportation to medical appointments, meal preparation, encouraging clients to participate in daily activities, reminiscing, providing companionship and love.
San Bernardino County Department of Aging and Adult Services
686 E. Mill St.
San Bernardino, CA 92415
Services: Adult Protective Services, Family Caregiver Support, Long-Term Care Ombudsmen, Nutrition Services, Senior Employment Program, Information and Assistance
Riverside County Office on Aging
6296 River Crest Dr., Suite K
Riverside, CA 92507-0738
Services: Care Coordination, Caregiving Resources, Care Transitions Intervention (CTI), Elder Abuse Education, Health Insurance Counseling and Advocacy Program (HICAP), Fit After 50, Grandparents Raising Grandchildren, Health Promotion, Legal Assistance, Nutrition, Senior Employment, Volunteer Services
Community Access Center
6848 Magnolia Avenue, Suite 150
Riverside, CA, 92506
Services: supportive services and independent living skills training.
1955 S. Hunt Street, Suite 101
San Bernardino, CA 92408
Services: disability information and referral, housing, independent living skills training, assistive technology, and advocacy.
3200 Inland Empire Blvd., Suite 280
Ontario, CA 91764
Palm Desert Office
74020 Alessandro Dr., Suite A
Palm Desert, CA 92260