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Caring Together for 30 Years

Celebrating IEHP’s 30th anniversary

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IEHP’s 30th
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Celebrating IEHP’s 30th anniversary

For three decades, IEHP has had the honor of caring for our communities and growing alongside the people we serve. What began in 1996 with 60,000 members has become a vibrant community of 1.4 million people who trust us with their health. Across the nation, we’re now one of the top five Medicaid managed care plans and the largest not-for-profit Medicare-Medicaid public health plan.

 

Over the years, we’ve added more services, opened Community Wellness Centers (CWCs), grown our team and made it easier for our members to get high-quality care. Every milestone reflects something bigger: the lives we’ve touched, the families we’ve supported and the communities we’re proud to serve.

 

As we celebrate 30 years, our mission to heal and inspire the human spirit shines brighter than ever. And we’re just getting started.

Our milestones

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Our milestones

1996: Launched with 62,000 Medi-Cal members.2017: Opened our second CWC in Riverside and became the first health plan in the nation to reach 25,000 Medicare-Medicaid members.
2000: Earned "Commendable" NCQA Accreditation.2019: Opened our third CWC in San Bernardino and welcomed new CEO Jarrod McNaughton.
2001: Became the ninth largest Medicaid plan in the U.S.2021: Created the IEHP Foundation to support local nonprofits.
2007: Launched IEHP DualChoice (HMO D-SNP) for people with both Medi-Cal and Medicare.2023: Launched IEHP Covered and our wellness podcast, “Covering Your Health.”
2008: Ranked #1 Medicaid plan in California by U.S. News and World Report.2024: Earned 4 out of 5 stars from NCQA, IEHP’s highest score yet.
2010: Became the first health plan in California to coordinate behavioral health in-house.2025: Achieved 100th percentile national ranking for overall provider satisfaction.
2015: Reached 1 million members and opened our first CWC.

2026: Earned Great Place To Work® certification for a sixth year in a row. IEHP turns 30!

 

The IEHP difference

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The IEHP difference

What makes IEHP different? We’re the health plan with a heart.

  • We’re here to serve, not to sell: Unlike commercial health plans, we reinvest our earnings to strengthen our communities and improve care.
  • Award-winning customer service: IEHP has earned J.D. Power certification in outstanding customer experience for phone support.*
  • Large network of high-quality providers: With over 8,000 providers in the IE, members get care quickly.
  • Dedicated care teams: When our members need extra support, we provide them with a care team to guide their treatment.
  • Community partnerships: We connect members to food, housing help, mental health support and more because health is about the whole person.
  • Local team: Based in Rancho Cucamonga, our 3,600+ team members are part of the community we serve. Every day, we’re working to improve access to care.
  • Free access to Community Wellness Centers (CWCs): Anyone can enjoy free fitness classes, workshops and fun events that bring our community together.

Our mission continues

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Our mission continues

Thank you for being part of our journey. For 30 years, you’ve inspired us to serve with heart and put our communities first. As we look ahead, we’ll keep expanding access, building strong partnerships and caring for the IE. Here’s to the next chapter of healing and inspiring the human spirit!

*J.D. Power 2025 Certified Customer Service Program SM recognition is based on successful completion of an evaluation and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions. For more information, visit www.jdpower.com/awards.