Keep your Medi-Cal Benefits Active

During the COVID-19 public health emergency (PHE), you have been able to keep your health coverage regardless of any changes in your circumstances. However, once the COVID-19 Public Health Emergency (PHE) ends, your county will check to  see if you still qualify for free or low-cost Medi-Cal. If you or someone in your household receives a letter from the county asking for information about your Medi-Cal coverage, please provide the requested information as soon as possible.

Change in Circumstances 

• Changes to your income
• Disability status
• Phone number or mailing address.
• If someone in your household becomes pregnant
• If someone moves in, or anything else that may affect your Medi-Cal eligibility

Reporting these changes may help you continue to receive Medi-Cal coverage after the end of the COVID-19 PHE. 

Reporting Contact Information 

It is important for yourcounty to have your current contact information. Please report any changes in your contact information so you don’t miss important information about your Medi-Cal coverage. Please report all updated contact information, such as your phone number, email address, or home address, to your local county office or update your contact information online at BenefitsCal.com. 

Riverside County Medi-Cal Office: 877:810-8827
San Bernardino County Medi-Cal Office: 877-410-8829

Requests for Information 

If you or someone in your household receives a letter from the county asking for information about your Medi-Cal coverage, please provide it. This will help  your county ensure that your Medi-Cal coverage remains active. 

Questions? 

If you have any questions, or need help accessing your Medi-Cal coverage, or if your Medi-Cal was discontinued, please call IEHP Member Services at 1-800-440-IEHP (4347), Monday–Friday, 7am–7pm, and Saturday–Sunday, 8am–5pm. TTY users should call 1-800-718-4347.